Updated: November 5, 2025

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Key Takeaways
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Small businesses pay $100 monthly ($1,199 annually) for NEXT business insurance, placing seventh for affordability in our analysis.

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NEXT ranks first nationally for customer experience, showing excellent performance in claims handling and service quality.

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Ranking third in coverage options, NEXT offers strong policy variety and customization choices for business owners.

NEXT Business Insurance Ratings

NEXT has a MoneyGeek score of 4.6, placing among the top providers in our comprehensive review of 10 carriers across 79 industries. The company excels in customer service and offers robust coverage, though pricing runs higher than some competitors.

Overall Score4.602
Financial Stability4.808
Customer Service4.701
Coverage4.803
Affordability4.307

How Did We Determine These Scores?

Get Matched To The Best Business Insurer For You

Select your industry and state to get a company match.

Industry
State

NEXT Business Insurance Ratings by Industry

NEXT is the top provider in 25 of 79 industries we analyzed. It offers the most affordable coverage for many businesses, including automotive, security and wedding planning services.

Data filtered by:
Select
Accountants4.741111
Ad Agency4.761111
Automotive4.821111
Auto Repair4.701111
Bakery4.377111
Barber4.821111
Beauty Salon4.731111
Bounce House4.586111
Candle4.821111
Cannabis4.751111
Catering4.731111
Cleaning4.616111
Coffee Shop4.377111
Computer Programming4.751111
Computer Repair4.821111
Construction4.377111
Consulting4.761111
Contractor4.436111
Courier4.731111
Daycare4.741111
Dental4.821111
DJ4.821111
Dog Grooming4.606111
Drone4.681111
Ecommerce4.631111
Electrical4.681111
Engineering4.751111
Excavation4.751111
Florist4.621111
Food4.379111
Food Truck4.821111
Funeral Home4.771111
Gardening4.821111
Handyman4.377111
Home-based4.821111
Home-based4.821111
Home-based business4.751111
Hospitality4.681111
HVAC4.375111
Janitorial4.661111
Jewelry4.731111
Junk Removal4.731111
Lawn/Landscaping4.376111
Lawyers4.741111
Manufacturing4.741111
Marine4.741111
Massage4.711111
Mortgage Broker4.771111
Moving4.761111
Nonprofit4.711111
Painting4.465111
Party Rental4.751111
Personal Training4.761111
Pest Control4.751111
Pet4.577111
Pharmacy4.771111
Photography4.821111
Physical Therapy4.741111
Plumbing4.377111
Pressure Washing4.376111
Real Estate4.821111
Restaurant4.416111
Retail4.671111
Roofing4.651111
Security4.631111
Snack Bars4.751111
Software4.761111
Spa/Wellness4.597111
Speech Therapist4.731111
Startup4.379111
Tech/IT4.781111
Transportation4.741111
Travel4.761111
Tree Service4.671111
Trucking4.751111
Tutoring4.821111
Veterinary4.506111
Wedding Planning4.821111
Welding4.731111
Wholesale4.438111
Window Cleaning4.376111

How Did We Determine These Scores?

NEXT Business Insurance Ratings by State

NEXT ranks first overall in 41 states and second in nine states nationwide. The company offers quality customer service and comprehensive coverage. Strong financial stability and extensive state presence make it a reliable choice.

Data filtered by:
Select
Alabama4.632126
Alaska4.641124
Arizona4.631126
Arkansas4.641126
California4.631126
Colorado4.642126
Connecticut4.641126
Delaware4.651126
Florida4.631126
Georgia4.612126
Hawaii4.621124
Idaho4.631126
Illinois4.631126
Indiana4.641126
Iowa4.642126
Kansas4.622126
Kentucky4.621126
Louisiana4.631126
Maine4.641126
Maryland4.641126
Massachusetts4.631126
Michigan4.621126
Minnesota4.631126
Mississippi4.651126
Missouri4.621126
Montana4.621126
Nebraska4.641126
Nevada4.631126
New Hampshire4.631126
New Jersey4.621126
New Mexico4.622126
New York4.641126
North Carolina4.641126
North Dakota4.641126
Ohio4.641126
Oklahoma4.622126
Oregon4.621126
Pennsylvania4.621126
Rhode Island4.631126
South Carolina4.631126
South Dakota4.631126
Tennessee4.621126
Texas4.641126
Utah4.641126
Vermont4.621126
Virginia4.621126
Washington4.622126
West Virginia4.621126
Wisconsin4.611126
Wyoming4.632126

How Did We Determine These Scores?

How Much Does NEXT Business Insurance Cost?

You can get business insurance from NEXT for about $100 monthly ($1,199 yearly). Coverage types vary in cost, ranging from $69 monthly for workers' compensation to $154 for business owner's policies.

Business Owners Policies$154$1,848
General Liability$102$1,223
Professional Liability (E&O)$72$867
Workers Compensation$69$829

How Did We Determine These Rates?

How Much Does NEXT Business Insurance Cost by Industry?

Business insurance through NEXT ranges from $21 monthly for DJs to $773 monthly for pressure washing services. Industries with more physical risks and potential property damage carry higher premiums.

Data filtered by:
Select
Accountants$50$602
Ad Agency$63$760
Auto Repair$131$1,576
Automotive$60$720
Bakery$103$1,240
Barber$27$324
Beauty Salon$49$586
Bounce House$66$786
Candle$41$491
Cannabis$82$982
Catering$66$792
Cleaning$89$1,074
Coffee Shop$108$1,294
Computer Programming$41$495
Computer Repair$37$441
Construction$239$2,869
Consulting$43$511
Contractor$234$2,812
Courier$174$2,091
DJ$21$254
Daycare$45$545
Dental$37$444
Dog Grooming$62$744
Drone$41$493
Ecommerce$52$624
Electrical$92$1,108
Engineering$53$636
Excavation$279$3,344
Florist$45$541
Food$122$1,459
Food Truck$71$854
Funeral Home$53$638
Gardening$44$531
HVAC$206$2,475
Handyman$302$3,624
Home-based$22$270
Home-based $58$690
Hospitality$66$793
Janitorial$93$1,122
Jewelry$35$418
Junk Removal$130$1,564
Lawn/Landscaping$146$1,748
Lawyers$58$695
Manufacturing$41$486
Marine$69$833
Massage$76$915
Mortgage Broker$52$627
Moving$140$1,674
Nonprofit$38$457
Painting$137$1,646
Party Rental$64$767
Personal Training$34$412
Pest Control$54$654
Pet$52$627
Pharmacy$46$546
Photography$27$329
Physical Therapy$39$466
Plumbing$349$4,182
Pressure Washing$773$9,281
Real Estate$51$609
Restaurant$141$1,691
Retail$53$640
Roofing$399$4,791
Security$108$1,290
Snack Bars$128$1,538
Software$38$459
Spa/Wellness$84$1,008
Speech Therapist$57$681
Startup$53$632
Tech/IT$39$472
Transportation$94$1,124
Travel$35$418
Tree Service$133$1,599
Trucking$139$1,663
Tutoring$25$296
Veterinary$63$759
Wedding Planning$32$386
Welding$132$1,585
Wholesale$56$675
Window Cleaning$244$2,932

How Did We Determine These Rates?

How Much Does NEXT Business Insurance Cost by State?

Insurance regulations, natural disaster risks and local legal climates create different costs across states. NEXT offers the cheapest business insurance in Kentucky at $84 per month, while business owners in Washington state pay $126 per month for coverage.

Data filtered by:
Select
Alabama$99$1,184
Alaska$91$1,097
Arizona$85$1,023
Arkansas$96$1,146
California$111$1,333
Colorado$99$1,188
Connecticut$109$1,308
Delaware$107$1,283
Florida$108$1,298
Georgia$102$1,219
Hawaii$105$1,266
Idaho$95$1,134
Illinois$110$1,321
Indiana$97$1,167
Iowa$95$1,143
Kansas$97$1,165
Kentucky$84$1,012
Louisiana$116$1,395
Maine$86$1,035
Maryland$95$1,145
Massachusetts$105$1,255
Michigan$95$1,137
Minnesota$94$1,125
Mississippi$100$1,205
Missouri$99$1,187
Montana$100$1,195
Nebraska$95$1,141
Nevada$102$1,227
New Hampshire$99$1,192
New Jersey$113$1,356
New Mexico$101$1,214
New York$116$1,394
North Carolina$86$1,036
North Dakota$95$1,145
Ohio$102$1,227
Oklahoma$94$1,132
Oregon$93$1,113
Pennsylvania$116$1,387
Rhode Island$110$1,318
South Carolina$103$1,235
South Dakota$93$1,122
Tennessee$98$1,173
Texas$101$1,209
Utah$86$1,029
Vermont$96$1,155
Virginia$91$1,091
Washington$126$1,513
West Virginia$105$1,258
Wisconsin$98$1,178
Wyoming$102$1,226

How Did We Determine These Rates?

NEXT Business Insurance Customer Experience Ratings

We analyzed more than 1,100 customer reviews to see how NEXT stacks up against other small business insurance providers. NEXT ranks first nationally with an overall customer score of 4.45. The company stands out for its user-friendly digital platform and competitive rates, though some customers report longer wait times during the claims process.

Affordability4.601
Claims Process3.904
Customer Service4.204
Digital Experience4.801
Policy Management4.301
Recommend to Others4.801

NEXT Business Insurance Customer Reviews and Sentiment

NEXT receives good feedback for its digital-first approach, though some customers note limitations in human support.

Official Website Reviews

NEXT reports a 4.7/5 rating from their over 600,000 customers, with common praise for its simple online application, fast quotes, and instant certificates of insurance.

Better Business Bureau (U.S.)
BBB-accredited with a B rating. The profile lists 108 complaints in the last three years, with 47 closed in the past 12 months. Issues most often involve billing disputes, claims delays, and difficulty reaching support.
Trustpilot

Holds a 4.6/5 TrustScore from over 1,200 reviews. Positive comments center on affordability, speed, and helpful staff; negative feedback mentions occasional delays in claims processing and limited live support availability.

Reddit
Business owners describe NEXT as convenient and competitively priced for basic coverage needs. Some praise the quick quoting and COI issuance, while others share frustration with “email-only” customer service, difficulty getting claims updates, or policy non-renewals without clear explanations.

Combined feedback shows NEXT excels in speed, affordability and ease of use for straightforward needs. It's less helpful for businesses requiring consistent live support or complex claim handling.

NEXT Business Insurance Industry Ratings

Third-party ratings show how NEXT handles customer needs when they file a claim. These ratings measure the company's claims processing and customer service quality.

    trustSeal icon
    J.D. Power Recognition for Claims Excellence

    There’s no ranking for NEXT appearing in J.D. Power’s U.S. Small Commercial Insurance or Property Claims Satisfaction studies.

    trustSeal icon
    National Association of Insurance Commissioners (NAIC) Complaint Index Performance

    NAIC data shows a complaint index of 0.75 for NEXT’s underwriting entity, below the national average of 1.00, indicating fewer formal complaints than expected for its market size.

    trustSeal icon
    Better Business Bureau (BBB) Status

    NEXT holds BBB accreditation with a B rating. While accreditation is a positive indicator of ethical standards, responsiveness could be improved.

These ratings show that NEXT has a low number of regulator-filed complaints, though its average BBB score suggests there’s still room to improve customer service. Overall, the company handles claims reliably but doesn’t yet match the consistency of higher-rated competitors.

NEXT Business Insurance Financial Strength Ratings

NEXT’s policies are backed by carriers rated A– (Excellent) by AM Best, showing strong financial stability and claims support. The rating is currently under review with positive implications, meaning an upgrade is possible given the company’s partnership with Munich Re.

NEXT Business Insurance Coverage Options and Add-ons

NEXT provides key coverages for small businesses, focusing on quick setup, easy management and transparent pricing.

Core

Third-party injuries, property damage and advertising injury with instant certificate of insurance issuance

Core

Bundles general liability and commercial property coverage, often including business income protection

Core

Wage replacement and medical expenses for employees injured at work

Core

Protects service providers from negligence or mistake claims

Core

Liability and physical damage for business vehicles

Tools & Equipment
Specialized

Repair or replacement costs for owned or leased tools

Liquor Liability, Event Insurance, and More
Specialized

Industry-specific protection for certain business types

Disclaimer

Coverage availability and eligibility depend on your state and industry. NEXT excels with its streamlined digital platform, though some customers struggle to reach live support for complex policy or claims issues.

NEXT Business Insurance: Bottom Line

NEXT offers small business insurance starting at around $100 per month, though its prices are slightly higher than some competitors.

Customers appreciate the company’s easy-to-use digital tools and simple policy management. Still, some business owners mention that claims take longer to process than they expected.

NEXT Business Insurance Review Chart

NEXT Business Insurance: FAQ

Based on our analysis of NEXT's business coverage options, this FAQ section answers common questions about insurance plans, costs and what you can expect.

How much can I expect to pay for NEXT business insurance?

How much does NEXT business insurance cost by industry?

What industries does NEXT rank best for?

Which states offer the cheapest NEXT business insurance rates?

What are NEXT's biggest weaknesses compared to competitors?

How We Rated NEXT Business Insurance

Small business owners depend on accurate information to choose the right insurance provider. Our evaluation outlines how NEXT performs compared with other national carriers across the factors that matter most for business protection:

  • Affordability (50% of score): We compared NEXT’s rates with nine major insurers to see which company provides the best value for small businesses.
  • Customer experience (30% of score): We looked at customer reviews, complaint records and service quality reports to measure how well it supports its clients.
  • Coverage options (15% of score): We reviewed its policy types, coverage limits and add-on protections to see how flexible its offerings are for different business needs.
  • Financial strength (5% of score): We checked financial stability ratings to confirm that NEXT has the resources to pay claims consistently.

Our analysis included quotes from 79 industries and four coverage types, based on a typical small business with two employees, $300,000 in annual revenue and $150,000 in payroll expenses.

This approach highlights where NEXT performs well and where it may fall short for certain business needs.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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