Key Takeaways
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Progressive business insurance costs $100 monthly ($1,198 annually), ranking fourth for affordability among major providers.

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The company ranks ninth in customer service quality, indicating longer response times and less satisfactory claim handling compared to competitors.

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With a seventh-place ranking for coverage options, Progressive offers a more limited selection of policy customization choices than leading insurers.

Progressive Business Insurance Ratings

Progressive receives a MoneyGeek score of 4.3 and ranks eighth in our analysis of 10 national business insurance carriers across 79 industries. The company shows competitive pricing and strong financial stability, but falls short in customer service and coverage options.

Customer Service4.059
Overall Score4.38
Coverage4.357
Affordability4.44
Financial Stability4.954

How Did We Determine These Scores?

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Progressive Business Insurance Ratings by Industry

Progressive ranks among the top providers. It offers the most affordable coverage for several industries, including accountants, automotive businesses, and wholesale operations. The company maintains strong performance in coverage and financial stability.

Data filtered by:
Select
Beauty Salon4.108652
HVAC4.105652
Retail4.107652
Contractor4.205652
Florist4.206652
Painting4.203652
Bounce House4.304652
Cannabis4.303652
Cleaning4.304652
Computer Repair4.304652
Construction4.304652
Dog Grooming4.304652
Ecommerce4.303652
Food4.305652
Gardening4.304652
Home-based4.304652
Junk Removal4.303652
Nonprofit4.303652
Pressure Washing4.304652
Restaurant4.304652
Roofing4.303652
Security4.304652
Spa/Wellness4.304652
Welding4.304652
Window Cleaning4.304652
Accountants4.402752
Automotive4.403652
Bakery4.404652
Barber4.404652
Candle4.404652
Catering4.404652
Coffee Shop4.404652
Consulting4.403652
Courier4.403652
Daycare4.403652
Dental4.402652
DJ4.404652
Drone4.402652
Electrical4.403652
Engineering4.404652
Excavation4.405652
Food Truck4.404652
Handyman4.404652
Hospitality4.404652
Janitorial4.403652
Jewelry4.403652
Lawn/Landscaping4.403652
Manufacturing4.404652
Massage4.404652
Moving4.403652
Party Rental4.404652
Personal Training4.403652
Pest Control4.403652
Pet4.404652
Pharmacy4.405652
Photography4.403652
Physical Therapy4.403652
Real Estate4.404652
Software4.403652
Startup4.405652
Tech/IT4.403652
Travel4.403652
Tree Service4.405652
Trucking4.403652
Tutoring4.404652
Veterinary4.403652
Wedding Planning4.403652
Wholesale4.403652
Ad Agency4.502652
Computer Programming4.502652
Funeral Home4.502652
Home-based business4.502652
Lawyers4.502652
Marine4.502652
Mortgage Broker4.502652
Plumbing4.503652
Snack Bars4.502652
Speech Therapist4.502652
Transportation4.502652
Auto Repair4.604652

How Did We Determine These Scores?

Progressive Business Insurance Ratings by State

Progressive provides insurance across 49 states, reaching its highest overall rank of fifth in one market. The company ranks sixth or seventh in most states nationwide. Progressive shows stronger performance in affordability.

Data filtered by:
Select
Maine4.318752
Missouri4.317752
New Jersey4.317752
New York4.318752
California4.327752
Florida4.327752
Georgia4.327752
Kansas4.327752
Kentucky4.326752
Louisiana4.326642
Massachusetts4.327752
Michigan4.327752
Minnesota4.327752
North Carolina4.327752
North Dakota4.327752
Oklahoma4.326752
Oregon4.327752
Pennsylvania4.327752
Rhode Island4.328752
South Dakota4.327752
Tennessee4.327752
Virginia4.327752
Washington4.327752
West Virginia4.327752
Wisconsin4.326752
Alabama4.338752
Alaska4.335531
Arizona4.338752
Colorado4.337752
Connecticut4.337752
Delaware4.337752
Idaho4.337752
Illinois4.336752
Nevada4.337752
New Mexico4.337752
South Carolina4.337752
Utah4.337752
Vermont4.337752
Wyoming4.337752
Arkansas4.347752
Indiana4.346752
Iowa4.347752
Maryland4.346752
Mississippi4.347752
Montana4.346752
Nebraska4.346752
New Hampshire4.347752
Ohio4.347752
Texas4.347752

How Did We Determine These Scores?

How Much Does Progressive Business Insurance Cost?

Progressive business insurance costs $100 per month ($1,198 annually) on average. When comparing coverage types, prices range from $71 monthly for workers' compensation to $150 for a business owner's policy. Get business insurance that fits your budget and needs.

Business Owners Policies$150$1,805
General Liability$100$1,203
Professional Liability (E&O)$75$904
Workers Compensation$71$855

How Did We Determine These Rates?

How Much Does Progressive Business Insurance Cost by Industry?

The average cost of business insurance from Progressive ranges from $26 monthly for home-based businesses to $602 monthly for pressure washing services. Insurance costs reflect each industry's risk level.

Data filtered by:
Select
Accountants$54$649
Ad Agency$44$533
Auto Repair$154$1,842
Automotive$77$926
Bakery$81$977
Barber$37$445
Beauty Salon$87$1,048
Bounce House$69$834
Candle$54$644
Cannabis$93$1,115
Catering$80$962
Cleaning$114$1,370
Coffee Shop$81$972
Computer Programming$45$546
Computer Repair$52$620
Construction$156$1,877
Consulting$48$575
Contractor$226$2,707
Courier$187$2,245
DJ$26$317
Daycare$50$606
Dental$35$416
Dog Grooming$68$817
Drone$42$510
Ecommerce$65$777
Electrical$108$1,298
Engineering$63$761
Excavation$334$4,006
Florist$53$634
Food$109$1,304
Food Truck$117$1,405
Funeral Home$63$761
Gardening$89$1,066
HVAC$209$2,510
Handyman$182$2,183
Home-based$26$309
Hospitality$76$908
Janitorial$113$1,352
Jewelry$39$463
Junk Removal$153$1,841
Lawn/Landscaping$82$980
Lawyers$62$743
Manufacturing$45$536
Marine$73$880
Massage$90$1,076
Mortgage Broker$58$695
Moving$159$1,906
Nonprofit$44$522
Painting$139$1,670
Party Rental$71$852
Personal Training$38$460
Pest Control$60$720
Pet$52$627
Pharmacy$66$791
Photography$33$392
Physical Therapy$42$502
Plumbing$237$2,848
Pressure Washing$602$7,228
Real Estate$70$839
Restaurant$127$1,526
Retail$80$963
Roofing$456$5,469
Security$128$1,538
Snack Bars$96$1,152
Software$42$501
Spa/Wellness$99$1,184
Speech Therapist$46$550
Startup$39$466
Tech/IT$43$522
Transportation$99$1,194
Travel$38$459
Tree Service$153$1,841
Trucking$155$1,859
Tutoring$31$376
Veterinary$59$713
Wedding Planning$38$460
Welding$156$1,875
Wholesale$51$611
Window Cleaning$168$2,019

How Did We Determine These Rates?

How Much Does Progressive Business Insurance Cost by State?

State regulations, natural disaster risks and local legal environments create different insurance costs across the country. Progressive offers the cheapest business insurance in North Carolina at $87 per month, while business owners in Washington state pay $124 monthly.

Data filtered by:
Select
Alabama$97$1,169
Alaska$90$1,084
Arizona$94$1,130
Arkansas$95$1,137
California$111$1,327
Colorado$98$1,182
Connecticut$108$1,296
Delaware$107$1,281
Florida$108$1,293
Georgia$101$1,206
Idaho$94$1,128
Illinois$109$1,308
Indiana$96$1,155
Iowa$94$1,130
Kansas$96$1,151
Kentucky$92$1,109
Louisiana$116$1,395
Maine$88$1,051
Maryland$95$1,137
Massachusetts$104$1,252
Michigan$94$1,127
Minnesota$93$1,121
Mississippi$100$1,198
Missouri$98$1,182
Montana$98$1,177
Nebraska$94$1,123
Nevada$113$1,358
New Hampshire$98$1,176
New Jersey$113$1,358
New Mexico$99$1,193
New York$118$1,410
North Carolina$87$1,040
North Dakota$95$1,142
Ohio$100$1,203
Oklahoma$93$1,121
Oregon$92$1,101
Pennsylvania$115$1,380
Rhode Island$109$1,311
South Carolina$103$1,230
South Dakota$93$1,111
Tennessee$97$1,161
Texas$100$1,197
Utah$94$1,133
Vermont$95$1,138
Virginia$90$1,079
Washington$124$1,483
West Virginia$104$1,245
Wisconsin$97$1,163
Wyoming$100$1,203

How Did We Determine These Rates?

Progressive Business Insurance Customer Experience Ratings

We analyzed over 1,100 customer reviews to see how Progressive stacks up against other small business insurance providers. The company ranks eighth overall with a customer score of 4.05. Progressive offers competitive rates and user-friendly digital tools, but customer feedback indicates room for improvement in claims processing.

Claims Process3.609
Customer Service4.007
Policy Management4.008
Digital Experience4.106
Recommend to Others4.207
Affordability4.306

Progressive Business Insurance Customer Reviews and Sentiment

Recent customer feedback on Progressive’s commercial insurance shows a wide range of experiences, from fast quoting to frustrations with claims handling and customer service.

Official Website Reviews
Progressive’s official site shows partner reviews, with many praising quick quotes, competitive pricing, and straightforward online purchasing. Detailed business-insurance-specific testimonials are limited.
Better Business Bureau (U.S.)
Not BBB-accredited, but the company has an A+ rating. Recent reviews are mixed—some cite smooth claims processing and helpful agents, while others complain about slow settlements, poor communication, and policy cancellations without clear notice.
Trustpilot
Holds a 1.2/5 TrustScore from over 1,400 reviews. Positive reviews highlight affordability and ease of getting coverage; negatives often focus on claims disputes, rate increases, and difficulty contacting adjusters.
Reddit
In recent threads, small business owners describe Progressive as a cost-effective choice for commercial auto and general liability.

Progressive appeals to price-conscious business owners seeking quick, accessible coverage, particularly for commercial auto.

Progressive Business Insurance Industry Ratings

Independent ratings show how Progressive handles customer needs when they file a claim. The company does provide consistent service throughout the claims process.

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    J.D. Power Recognition for Claims Excellence

    In J.D. Power’s 2024 Auto Claims Satisfaction Study, Progressive scored below the industry average. While this study is auto-specific, it’s relevant given Progressive’s large commercial auto presence.

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    National Association of Insurance Commissioners (NAIC) Complaint Index Performance

    NAIC data shows Progressive’s commercial auto complaint index above the national average, reflecting more complaints than expected for its size.

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    Better Business Bureau (BBB) Status

    Progressive’s A+ BBB accreditation signals strong adherence to ethical business standards, though individual complaint resolution speed varies.

Progressive Business Insurance Financial Strength Ratings

Progressive maintains an A+ (Superior) financial strength rating from AM Best, indicating good claims-paying ability and financial stability.

Progressive Business Insurance Coverage Options and Add-ons

Progressive offers a wide range of business insurance coverages, with particular depth in commercial auto.

Core
Liability and physical damage for company vehicles; a flagship product for Progressive
Core
Bundles general liability and commercial property coverage
Core
Covers bodily injury, property damage and advertising injury
Core
Provides medical and wage benefits to employees injured at work
Core
Protects against claims of errors or negligence in professional services
Core
Covers buildings, inventory and equipment
Inland Marine
Specialized
Protects tools, equipment and other movable business property
Specialized
Covers data breach and cyber liability events
Employment Practices Liability
Specialized
Protects against wrongful termination, discrimination or harassment claims

Disclaimer

Availability, underwriting criteria, and pricing vary by state, industry, and business size. Progressive offers competitive pricing and fast online quoting. Its claims process can be slower than other insurers.

Progressive Business Insurance: Bottom Line

Progressive offers small business coverage at $100 monthly. Customers praise the user-friendly digital tools and stable financial backing. But, there may be longer wait times during the claims process.

Progressive Business Insurance: FAQ

Based on our analysis of Progressive's business insurance offerings, these frequently asked questions cover essential details about coverage options, insurance costs and what to expect as a customer.

How much can I expect to pay for Progressive business insurance?

How much does Progressive business insurance cost by industry?

What industries does Progressive rank best for?

Which states offer the cheapest Progressive business insurance rates?

What are Progressive's biggest weaknesses compared to competitors?

How We Rated Progressive Business Insurance

Small business owners need reliable information to choose the right insurance provider. Our analysis shows how Progressive measures up on key factors that affect your bottom line:

  • Affordability (50% of score): We compared Progressive's rates for small businesses against nine other national carriers to find the best value options.
  • Customer experience (30% of score): Our evaluation includes customer feedback, J.D. Power ratings and complaint records to show how well Progressive handles claims and supports clients.
  • Coverage options (15% of score): We looked at Progressive's available policies and extras to determine how well they meet various business needs.
  • Financial strength (5% of score): We analyzed financial ratings to confirm Progressive can reliably pay claims.

Our research covered 79 industries and four types of coverage. We based quotes on a small business with two employees, $300,000 in yearly revenue and $150,000 in payroll. This analysis reveals both the strengths and limitations of Progressive for your business insurance needs.

About Connor Bolton


Connor Bolton headshot

Connor Bolton is Senior SEO and Content Manager at MoneyGeek, where he leads the business and pet insurance editorial teams. As editorial lead for both verticals, Connor sets the research framework, data standards, and content structure that his writers execute, directly authoring in-depth guides himself and reviewing all team content for accuracy and practical value before it goes live. With over four years evaluating insurance products across personal, commercial, and specialty lines, he brings cross-vertical knowledge to every guide the team produces.

Connor architected MoneyGeek's insurance research infrastructure across all major verticals including auto, home, renters, life, health, business, and pet, building systems for pricing analysis, provider-level research, customer experience evaluation, and coverage analysis with AI support. The infrastructure includes over 6 million data points for business insurance across 408 industry areas, all 50 states, and 16 vehicle types, and over 5 million pet insurance profiles across 18 major providers and hundreds of breed and age combinations. Connor's insurance cost research and his team's work has been cited by the U.S. Chamber of Commerce, Allstate, Liberty Mutual, CBS News, Forbes and LegalZoom.

Beyond the data, Connor stays connected to how the market actually operates, drawing on direct conversations with underwriters and carrier liaisons at Ethos, The Hartford, NEXT Insurance, Nationwide, and State Farm, and monitoring business and pet owner communities including Reddit, to inform how he interprets findings and frames guidance for real buyers.

He is the direct editorial contact for methodology questions at connor@moneygeek.com and can be found on LinkedIn.


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