Progressive receives a MoneyGeek score of 4.3 and ranks eighth in our analysis of 10 national business insurance carriers across 79 industries. The company shows competitive pricing and strong financial stability, but falls short in customer service and coverage options.
Progressive Business Insurance Review
Progressive ranks eighth in MoneyGeek's study with a score of 4.3 out of 5. It's excellent for affordability and service but offers limited coverage.
Discover cheap business insurance options from Progressive below.
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Updated: September 1, 2025
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Key Takeaways
Progressive business insurance costs $100 monthly ($1,198 annually), ranking fourth for affordability among major providers.
The company ranks ninth in customer service quality, indicating longer response times and less satisfactory claim handling compared to competitors.
With a seventh-place ranking for coverage options, Progressive offers a more limited selection of policy customization choices than leading insurers.
Progressive Business Insurance Ratings
| Overall Score | 4.30 | 8 |
| Financial Stability | 4.95 | 4 |
| Customer Service | 4.05 | 9 |
| Coverage | 4.35 | 7 |
| Affordability | 4.40 | 4 |
How Did We Determine These Scores?
These scores are for small businesses with two employees across 79 major industries or business types and focus on four coverage types: general liability, professional liability or errors and omissions (E&O), workers' comp and business owner's policy.
Progressive Business Insurance Ratings by Industry
Progressive ranks among the top providers. It offers the most affordable coverage for several industries, including accountants, automotive businesses, and wholesale operations. The company maintains strong performance in coverage and financial stability.
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Industry:Accountants
| Accountants | 4.44 | 1 | 2 | 2 | 1 |
How Did We Determine These Scores?
These scores are for small businesses with two employees across 79 major industries or business types and focus on four coverage types: general liability, professional liability (E&O), workers' comp and business owner's policy.
Progressive Business Insurance Ratings by State
Progressive provides insurance across 49 states, reaching its highest overall rank of fifth in one market. The company ranks sixth or seventh in most states nationwide. Progressive shows stronger performance in affordability.
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State:Alabama
| Alabama | 4.33 | 8 | 7 | 5 | 2 |
How Did We Determine These Scores?
These scores are for small businesses with two employees across 79 major industries or business types and focus on four coverage types: general liability, professional liability (E&O), workers' comp and business owner's policy.
How Much Does Progressive Business Insurance Cost?
Progressive business insurance costs $100 per month ($1,198 annually) on average. When comparing coverage types, prices range from $71 monthly for workers' compensation to $150 for a business owner's policy. Get business insurance that fits your budget and needs.
| Business Owners Policies | $150 | $1,805 |
| General Liability | $100 | $1,203 |
| Professional Liability (E&O) | $75 | $904 |
| Workers Compensation | $71 | $855 |
How Did We Determine These Rates?
These rates are based on MoneyGeek's 2025 analysis of quotes for small businesses with two employees, $300,000 annual revenue and $150,000 payroll across four core coverage types.
How Much Does Progressive Business Insurance Cost by Industry?
The average cost of business insurance from Progressive ranges from $26 monthly for home-based businesses to $602 monthly for pressure washing services. Insurance costs reflect each industry's risk level.
| Accountants | $54 | $649 |
| Ad Agency | $44 | $533 |
| Auto Repair | $154 | $1,842 |
| Automotive | $77 | $926 |
| Bakery | $81 | $977 |
| Barber | $37 | $445 |
| Beauty Salon | $87 | $1,048 |
| Bounce House | $69 | $834 |
| Candle | $54 | $644 |
| Cannabis | $93 | $1,115 |
| Catering | $80 | $962 |
| Cleaning | $114 | $1,370 |
| Coffee Shop | $81 | $972 |
| Computer Programming | $45 | $546 |
| Computer Repair | $52 | $620 |
| Construction | $156 | $1,877 |
| Consulting | $48 | $575 |
| Contractor | $226 | $2,707 |
| Courier | $187 | $2,245 |
| DJ | $26 | $317 |
| Daycare | $50 | $606 |
| Dental | $35 | $416 |
| Dog Grooming | $68 | $817 |
| Drone | $42 | $510 |
| Ecommerce | $65 | $777 |
| Electrical | $108 | $1,298 |
| Engineering | $63 | $761 |
| Excavation | $334 | $4,006 |
| Florist | $53 | $634 |
| Food | $109 | $1,304 |
| Food Truck | $117 | $1,405 |
| Funeral Home | $63 | $761 |
| Gardening | $89 | $1,066 |
| HVAC | $209 | $2,510 |
| Handyman | $182 | $2,183 |
| Home-based | $26 | $309 |
| Hospitality | $76 | $908 |
| Janitorial | $113 | $1,352 |
| Jewelry | $39 | $463 |
| Junk Removal | $153 | $1,841 |
| Lawn/Landscaping | $82 | $980 |
| Lawyers | $62 | $743 |
| Manufacturing | $45 | $536 |
| Marine | $73 | $880 |
| Massage | $90 | $1,076 |
| Mortgage Broker | $58 | $695 |
| Moving | $159 | $1,906 |
| Nonprofit | $44 | $522 |
| Painting | $139 | $1,670 |
| Party Rental | $71 | $852 |
| Personal Training | $38 | $460 |
| Pest Control | $60 | $720 |
| Pet | $52 | $627 |
| Pharmacy | $66 | $791 |
| Photography | $33 | $392 |
| Physical Therapy | $42 | $502 |
| Plumbing | $237 | $2,848 |
| Pressure Washing | $602 | $7,228 |
| Real Estate | $70 | $839 |
| Restaurant | $127 | $1,526 |
| Retail | $80 | $963 |
| Roofing | $456 | $5,469 |
| Security | $128 | $1,538 |
| Snack Bars | $96 | $1,152 |
| Software | $42 | $501 |
| Spa/Wellness | $99 | $1,184 |
| Speech Therapist | $46 | $550 |
| Startup | $39 | $466 |
| Tech/IT | $43 | $522 |
| Transportation | $99 | $1,194 |
| Travel | $38 | $459 |
| Tree Service | $153 | $1,841 |
| Trucking | $155 | $1,859 |
| Tutoring | $31 | $376 |
| Veterinary | $59 | $713 |
| Wedding Planning | $38 | $460 |
| Welding | $156 | $1,875 |
| Wholesale | $51 | $611 |
| Window Cleaning | $168 | $2,019 |
How Did We Determine These Rates?
These rates are based on MoneyGeek's 2025 analysis of quotes for small businesses with two employees, $300,000 annual revenue and $150,000 payroll across four core coverage types.
How Much Does Progressive Business Insurance Cost by State?
State regulations, natural disaster risks and local legal environments create different insurance costs across the country. Progressive offers the cheapest business insurance in North Carolina at $87 per month, while business owners in Washington state pay $124 monthly.
| Alabama | $97 | $1,169 |
| Alaska | $90 | $1,084 |
| Arizona | $94 | $1,130 |
| Arkansas | $95 | $1,137 |
| California | $111 | $1,327 |
| Colorado | $98 | $1,182 |
| Connecticut | $108 | $1,296 |
| Delaware | $107 | $1,281 |
| Florida | $108 | $1,293 |
| Georgia | $101 | $1,206 |
| Idaho | $94 | $1,128 |
| Illinois | $109 | $1,308 |
| Indiana | $96 | $1,155 |
| Iowa | $94 | $1,130 |
| Kansas | $96 | $1,151 |
| Kentucky | $92 | $1,109 |
| Louisiana | $116 | $1,395 |
| Maine | $88 | $1,051 |
| Maryland | $95 | $1,137 |
| Massachusetts | $104 | $1,252 |
| Michigan | $94 | $1,127 |
| Minnesota | $93 | $1,121 |
| Mississippi | $100 | $1,198 |
| Missouri | $98 | $1,182 |
| Montana | $98 | $1,177 |
| Nebraska | $94 | $1,123 |
| Nevada | $113 | $1,358 |
| New Hampshire | $98 | $1,176 |
| New Jersey | $113 | $1,358 |
| New Mexico | $99 | $1,193 |
| New York | $118 | $1,410 |
| North Carolina | $87 | $1,040 |
| North Dakota | $95 | $1,142 |
| Ohio | $100 | $1,203 |
| Oklahoma | $93 | $1,121 |
| Oregon | $92 | $1,101 |
| Pennsylvania | $115 | $1,380 |
| Rhode Island | $109 | $1,311 |
| South Carolina | $103 | $1,230 |
| South Dakota | $93 | $1,111 |
| Tennessee | $97 | $1,161 |
| Texas | $100 | $1,197 |
| Utah | $94 | $1,133 |
| Vermont | $95 | $1,138 |
| Virginia | $90 | $1,079 |
| Washington | $124 | $1,483 |
| West Virginia | $104 | $1,245 |
| Wisconsin | $97 | $1,163 |
| Wyoming | $100 | $1,203 |
How Did We Determine These Rates?
These rates are based on MoneyGeek's 2025 analysis of quotes for small businesses with two employees, $300,000 annual revenue and $150,000 payroll across four core coverage types.
Progressive Business Insurance Customer Experience Ratings
We analyzed over 1,100 customer reviews to see how Progressive stacks up against other small business insurance providers. The company ranks eighth overall with a customer score of 4.05. Progressive offers competitive rates and user-friendly digital tools, but customer feedback indicates room for improvement in claims processing.
| Affordability | 4.30 | 6 |
| Claims Process | 3.60 | 9 |
| Customer Service | 4.00 | 7 |
| Digital Experience | 4.10 | 6 |
| Policy Management | 4.00 | 8 |
| Recommend to Others | 4.20 | 7 |
Progressive Business Insurance Customer Reviews and Sentiment
Recent customer feedback on Progressive’s commercial insurance shows a wide range of experiences, from fast quoting to frustrations with claims handling and customer service.
Official Website Reviews | Progressive’s official site shows partner reviews, with many praising quick quotes, competitive pricing, and straightforward online purchasing. Detailed business-insurance-specific testimonials are limited. |
Better Business Bureau (U.S.) | Not BBB-accredited, but the company has an A+ rating. Recent reviews are mixed—some cite smooth claims processing and helpful agents, while others complain about slow settlements, poor communication, and policy cancellations without clear notice. |
Trustpilot | Holds a 1.2/5 TrustScore from over 1,400 reviews. Positive reviews highlight affordability and ease of getting coverage; negatives often focus on claims disputes, rate increases, and difficulty contacting adjusters. |
Reddit | In recent threads, small business owners describe Progressive as a cost-effective choice for commercial auto and general liability. |
Progressive appeals to price-conscious business owners seeking quick, accessible coverage, particularly for commercial auto.
Progressive Business Insurance Industry Ratings
Independent ratings show how Progressive handles customer needs when they file a claim. The company does provide consistent service throughout the claims process.
J.D. Power Recognition for Claims Excellence
In J.D. Power’s 2024 Auto Claims Satisfaction Study, Progressive scored below the industry average. While this study is auto-specific, it’s relevant given Progressive’s large commercial auto presence.
National Association of Insurance Commissioners (NAIC) Complaint Index Performance
NAIC data shows Progressive’s commercial auto complaint index above the national average, reflecting more complaints than expected for its size.
Better Business Bureau (BBB) Status
Progressive’s A+ BBB accreditation signals strong adherence to ethical business standards, though individual complaint resolution speed varies.
Progressive Business Insurance Financial Strength Ratings
Progressive maintains an A+ (Superior) financial strength rating from AM Best, indicating good claims-paying ability and financial stability.
Progressive Business Insurance Coverage Options and Add-ons
Progressive offers a wide range of business insurance coverages, with particular depth in commercial auto.
Core | Liability and physical damage for company vehicles; a flagship product for Progressive | |
Core | Bundles general liability and commercial property coverage | |
Core | Covers bodily injury, property damage and advertising injury | |
Core | Provides medical and wage benefits to employees injured at work | |
Core | Protects against claims of errors or negligence in professional services | |
Core | Covers buildings, inventory and equipment | |
Inland Marine | Specialized | Protects tools, equipment and other movable business property |
Specialized | Covers data breach and cyber liability events | |
Employment Practices Liability | Specialized | Protects against wrongful termination, discrimination or harassment claims |
Disclaimer
Deductibles, coverage limits and specific terms vary by policy and business type. Contact Progressive for detailed coverage information, including deductibles.
Availability, underwriting criteria, and pricing vary by state, industry, and business size. Progressive offers competitive pricing and fast online quoting. Its claims process can be slower than other insurers.
Progressive Business Insurance: Bottom Line
Progressive offers small business coverage at $100 monthly. Customers praise the user-friendly digital tools and stable financial backing. But, there may be longer wait times during the claims process.
Progressive Business Insurance: FAQ
Based on our analysis of Progressive's business insurance offerings, these frequently asked questions cover essential details about coverage options, insurance costs and what to expect as a customer.
How much can I expect to pay for Progressive business insurance?
Progressive business insurance costs average $100 per month ($1,198 annually). Coverage costs range from $71 per month for workers compensation insurance to $150 per month for business owners policies.
How much does Progressive business insurance cost by industry?
Progressive business insurance costs range from $26 per month for home-based businesses to $602 per month for pressure washing companies. Service-oriented home businesses face lower risks and pay less than property maintenance operations.
What industries does Progressive rank best for?
Progressive doesn't lead overall in the industries evaluated but performs strongly for accountants, ad agencies and automotive businesses. It ranks second for auto repair, veterinary services and welding businesses.
Which states offer the cheapest Progressive business insurance rates?
North Carolina offers the lowest Progressive business insurance rates at $87 per month, while Washington has higher rates at $124 per month. Progressive Commercial is the second most affordable option in three states.
What are Progressive's biggest weaknesses compared to competitors?
Progressive ranks ninth for claims processing and customer service quality. The company also shows limitations in policy management features, ranking eighth nationally.
How does Progressive's customer service compare to other insurers?
Progressive ranks seventh for customer service (4.0) and ninth for claims processing (3.6). It has responsive support teams and clear communication during policy inquiries.
What coverage types does Progressive offer for small businesses?
Progressive provides a business owner's policy combining general liability, commercial property and business income protection. It offers workers' compensation, commercial auto and professional liability. It also offers cyber insurance, employment practices liability and commercial flood coverage.
Is Progressive available in my state?
Progressive offers business insurance in most U.S. states except Alaska and Hawaii. Business owner's policies aren't available in Florida.
How financially stable is Progressive?
Progressive holds strong financial ratings: AM Best A+ (Superior), S&P AA (Very Strong), and Moody's Aa2 (Excellent). Progressive maintains a 0.98 complaint index, representing 2% fewer complaints than expected for its size.
How We Rated Progressive Business Insurance
Small business owners need reliable information to choose the right insurance provider. Our analysis shows how Progressive measures up on key factors that affect your bottom line:
- Affordability (50% of score): We compared Progressive's rates for small businesses against nine other national carriers to find the best value options.
- Customer experience (30% of score): Our evaluation includes customer feedback, J.D. Power ratings and complaint records to show how well Progressive handles claims and supports clients.
- Coverage options (15% of score): We looked at Progressive's available policies and extras to determine how well they meet various business needs.
- Financial strength (5% of score): We analyzed financial ratings to confirm Progressive can reliably pay claims.
Our research covered 79 industries and four types of coverage. We based quotes on a small business with two employees, $300,000 in yearly revenue and $150,000 in payroll. This analysis reveals both the strengths and limitations of Progressive for your business insurance needs.
About Mark Fitzpatrick
Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.
sources
- AM Best. "AM Best Affirms Credit Ratings of The Progressive Corporation and Its Subsidiaries." Accessed September 1, 2025.
- Better Business Bureau. "Progressive Insurance Co. | BBB Business Profile | Better Business Bureau." Accessed September 6, 2025.
- J.D. Power. "2025 U.S. Auto Insurance Study." Accessed September 1, 2025.
- Progressive. "Small Business Insurance Quotes | Progressive Commercial." Accessed September 1, 2025.
- Progressive. "Third-Party Financial Ratings | Progressive." Accessed September 1, 2025.
- Trustpilot. "Progressive Reviews." Accessed September 1, 2025.