Updated: October 30, 2025

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Key Takeaways
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Small businesses pay $102 monthly ($1,224 annually) for Nationwide business insurance. The company ranks sixth for affordability in our analysis.

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Nationwide has good customer service quality, securing third place nationally. Their high ranking shows strong performance in claims handling and support.

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In terms of coverage options, Nationwide ranks sixth nationally. This indicates fewer policy customization choices compared to top-performing competitors.

Nationwide Business Insurance Ratings

Nationwide has a MoneyGeek score of 4.5 and ranks fourth among national providers in our analysis of 10 carriers across 79 industries. The company has strong financial stability and high-quality customer service, while offering competitive coverage options and standard pricing.

Overall Score4.504
Financial Stability5.002
Customer Service4.553
Coverage4.606
Affordability4.356

How Did We Determine These Scores?

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Industry
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LEARN MORE ABOUT NATIONWIDE'S COMPETITORS

Nationwide Business Insurance Ratings by Industry

Nationwide ranks first overall in 7 of 79 industries, including auto repair, construction and hospitality. The company offers the most affordable rates for bakeries and auto repair businesses. Nationwide consistently ranks first for customer service, coverage and financial stability across all business types.

Data filtered by:
Select
Accountants4.406241
Ad Agency4.406241
Automotive4.505241
Auto Repair4.802241
Bakery4.603241
Barber4.703241
Beauty Salon4.703241
Bounce House4.306241
Candle4.506241
Cannabis4.306241
Catering4.603241
Cleaning4.504241
Coffee Shop4.703241
Computer Programming4.406241
Computer Repair4.306241
Construction4.603241
Consulting4.504241
Contractor4.306241
Courier4.406241
Daycare4.306241
Dental4.504241
DJ4.505241
Dog Grooming4.306241
Drone4.405241
Ecommerce4.405241
Electrical4.603241
Engineering4.505241
Excavation4.703241
Florist4.504241
Food4.407241
Food Truck4.307241
Funeral Home4.406241
Gardening4.504241
Handyman4.604241
Home-based4.406241
Home-based business4.406241
Hospitality4.802241
HVAC4.502241
Janitorial4.602241
Jewelry4.503241
Junk Removal4.306241
Lawn/Landscaping4.702241
Lawyers4.406241
Manufacturing4.603241
Marine4.405241
Massage4.802241
Mortgage Broker4.406241
Moving4.702241
Nonprofit4.406241
Painting4.502241
Party Rental4.406241
Personal Training4.603241
Pest Control4.306241
Pet4.406241
Pharmacy4.703241
Photography4.504241
Physical Therapy4.602241
Plumbing4.505241
Pressure Washing4.405241
Real Estate4.307241
Restaurant4.802241
Retail4.802241
Roofing4.405241
Security4.405241
Snack Bars4.405241
Software4.505241
Spa/Wellness4.307241
Speech Therapist4.406241
Startup4.603241
Tech/IT4.505241
Transportation4.405241
Travel4.505241
Tree Service4.603241
Trucking4.406241
Tutoring4.406241
Veterinary4.306241
Wedding Planning4.504241
Welding4.405241
Wholesale4.407241
Window Cleaning4.503241

How Did We Determine These Scores?

Nationwide Business Insurance Ratings by State

Nationwide is competitive, taking third place in eight markets and fourth position in 38 others. This consistent performance puts it among the top insurers. Pricing for Nationwide is less competitive, ranking fifth or lower in most states.

Data filtered by:
Select
Alabama4.464241
Arizona4.474241
Arkansas4.484241
California4.474241
Colorado4.484241
Connecticut4.484241
Delaware4.484241
Florida4.474241
Georgia4.474241
Idaho4.474241
Illinois4.483241
Indiana4.483241
Iowa4.494241
Kansas4.474241
Kentucky4.473241
Maine4.464241
Maryland4.483241
Massachusetts4.474241
Michigan4.464241
Minnesota4.474241
Mississippi4.484241
Missouri4.474241
Montana4.483241
Nebraska4.483241
Nevada4.483241
New Hampshire4.484241
New Jersey4.464241
New Mexico4.474241
New York4.474241
North Carolina4.474241
North Dakota4.474241
Ohio4.484241
Oregon4.474241
Pennsylvania4.474241
Rhode Island4.484241
South Carolina4.484241
South Dakota4.474241
Tennessee4.474241
Texas4.484241
Utah4.474241
Vermont4.484241
Virginia4.464241
Washington4.474241
West Virginia4.474241
Wisconsin4.473241
Wyoming4.484241

How Did We Determine These Scores?

How Much Does Nationwide Business Insurance Cost?

Nationwide business insurance costs $102 per month ($1,224 yearly) on average. When you get business insurance, prices vary by coverage types. Monthly rates start at $81 for workers' compensation and go up to $146 for business owner's policies.

Business Owners Policies$146$1,748
General Liability$97$1,165
Professional Liability (E&O)$82$987
Workers Compensation$81$974

How Did We Determine These Rates?

How Much Does Nationwide Business Insurance Cost by Industry?

The average cost of business insurance through Nationwide varies from $29 monthly for ad agencies to $660 for pressure washing businesses. Service-based companies with minimal physical risks pay lower premiums than businesses involving equipment and an increased chance of property damage.

Data filtered by:
Select
Accountants$58$698
Ad Agency$29$346
Auto Repair$113$1,357
Automotive$87$1,044
Bakery$79$947
Barber$33$396
Beauty Salon$48$571
Bounce House$78$931
Candle$60$718
Cannabis$104$1,249
Catering$72$869
Cleaning$106$1,274
Coffee Shop$73$874
Computer Programming$49$583
Computer Repair$74$889
Construction$119$1,425
Consulting$50$599
Contractor$248$2,970
Courier$207$2,485
DJ$29$347
Daycare$57$684
Dental$34$413
Dog Grooming$79$951
Drone$48$574
Ecommerce$73$873
Electrical$92$1,109
Engineering$58$698
Excavation$284$3,409
Florist$49$587
Food$122$1,463
Food Truck$220$2,634
Funeral Home$63$756
Gardening$99$1,186
HVAC$178$2,139
Handyman$184$2,214
Home-based$29$348
Hospitality$51$610
Janitorial$89$1,066
Jewelry$39$467
Junk Removal$171$2,048
Lawn/Landscaping$71$852
Lawyers$66$795
Manufacturing$44$532
Marine$82$988
Massage$63$758
Mortgage Broker$62$747
Moving$145$1,739
Nonprofit$47$561
Painting$133$1,600
Party Rental$80$957
Personal Training$38$462
Pest Control$68$812
Pet$59$705
Pharmacy$43$514
Photography$35$416
Physical Therapy$40$483
Plumbing$276$3,317
Pressure Washing$660$7,920
Real Estate$119$1,430
Restaurant$91$1,098
Retail$43$517
Roofing$513$6,161
Security$143$1,714
Snack Bars$98$1,180
Software$46$549
Spa/Wellness$140$1,676
Speech Therapist$42$500
Startup$36$431
Tech/IT$47$558
Transportation$112$1,346
Travel$41$496
Tree Service$133$1,592
Trucking$175$2,101
Tutoring$35$422
Veterinary$74$889
Wedding Planning$41$492
Welding$163$1,951
Wholesale$57$686
Window Cleaning$161$1,938

How Did We Determine These Rates?

How Much Does Nationwide Business Insurance Cost by State?

State regulations, natural disaster risks and legal environments create different insurance costs across regions. Nationwide offers the cheapest business insurance in North Carolina at $88 per month, while Washington business owners pay $123 monthly.

Data filtered by:
Select
Alabama$100$1,205
Arizona$96$1,156
Arkansas$97$1,163
California$113$1,357
Colorado$100$1,205
Connecticut$110$1,319
Delaware$109$1,308
Florida$110$1,318
Georgia$103$1,236
Idaho$96$1,152
Illinois$111$1,334
Indiana$99$1,186
Iowa$96$1,157
Kansas$99$1,184
Kentucky$95$1,135
Maine$89$1,064
Maryland$96$1,155
Massachusetts$107$1,285
Michigan$96$1,155
Minnesota$95$1,137
Mississippi$102$1,219
Missouri$101$1,207
Montana$101$1,214
Nebraska$96$1,148
Nevada$116$1,389
New Hampshire$101$1,212
New Jersey$115$1,380
New Mexico$103$1,231
New York$119$1,430
North Carolina$88$1,061
North Dakota$95$1,135
Ohio$101$1,209
Oregon$95$1,135
Pennsylvania$118$1,416
Rhode Island$111$1,336
South Carolina$105$1,259
South Dakota$95$1,140
Tennessee$99$1,182
Texas$102$1,227
Utah$97$1,162
Vermont$97$1,167
Virginia$93$1,112
Washington$123$1,471
West Virginia$107$1,280
Wisconsin$99$1,192
Wyoming$100$1,204

How Did We Determine These Rates?

Nationwide Business Insurance Customer Experience Ratings

We analyzed over 1,100 customer reviews to evaluate how Nationwide serves small business insurance customers. The company ranks sixth overall with a customer score of 4.16 out of 5. Nationwide has good policy management and customer service but receives lower scores for affordability and digital tools.

Affordability4.109
Claims Process3.905
Customer Service4.303
Digital Experience4.008
Policy Management4.302
Recommend to Others4.304

Nationwide Business Insurance Customer Reviews and Sentiment

Nationwide receives generally positive feedback for its commercial insurance, with some customers highlighting strong agent relationships, while others report frustrations with claims communication.

Official Website Reviews

Nationwide’s business insurance pages don't display a dedicated customer review section.  

Better Business Bureau (U.S.)

Nationwide Mutual Insurance Company is BBB-accredited with an A+ rating. 

Trustpilot

Holds a 1.5/5 TrustScore from recent reviews.  

Reddit

Nationwide is reliable for BOPs and commercial auto, especially through independent agents. It has a slower claims process than some insurers.

Nationwide earns praise for agent-led service and personalized attention, but its claims process can feel slower and less streamlined for customers used to digital-first carriers.

Nationwide Business Insurance Industry Ratings

Independent industry ratings show how well Nationwide performs when customers need to file a claim.

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    J.D. Power Recognition for Claims Excellence

    In J.D. Power’s 2024 U.S. Small Commercial Insurance Study, Nationwide scored 701 out of 1,000, ranking 7th overall, just above the industry average of 697. This performance places it in the upper tier among national insurers like Chubb (703), Erie (706), and Allstate (716), signaling strong satisfaction among small-business customers.

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    National Association of Insurance Commissioners (NAIC) Complaint Index Performance

    NAIC data shows Nationwide’s commercial property and liability lines have complaint indices below the national average, indicating fewer regulator-filed complaints than expected for its size.

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    Better Business Bureau (BBB) Status

    Nationwide’s A+ BBB accreditation signals adherence to high ethical standards, though mixed individual review sentiment suggests variability in service experiences.

These industry ratings show Nationwide generally satisfies small business policyholders. Most businesses are satisfied, and there are a low number of complaints.

Nationwide Business Insurance Financial Strength Ratings

Nationwide carries an A+ (Superior) financial strength rating from AM Best, showing excellent ability to pay claims. S&P rates Nationwide Mutual Insurance Company A+, and Moody’s assigns an A1 rating—both considered strong.

Nationwide Business Insurance Coverage Options and Add-ons

Nationwide offers a wide array of small business and specialized commercial coverages.

Core

Combines general liability, commercial property and business income coverage

Core

Covers third-party injury, property damage and advertising injury

Core

Pays for employee medical care and lost wages after a work injury

Core

Liability and physical damage for company-owned vehicles

Core

Covers buildings, equipment and inventory

Core

Protects against professional errors and negligence claims

Umbrella Liability
Specialized

Extends liability limits beyond base policies

Specialized

Covers data breaches, cyberattacks and related costs

Employment Practices Liability
Specialized

Protects against wrongful termination, discrimination and harassment claims

Inland Marine
Specialized

Covers mobile tools, equipment and property in transit

Disclaimer

Availability and eligibility vary by state, industry, and business size. Nationwide’s agent-driven model offers strong personal service, but may not match the speed of digital-first competitors for quoting and claims.

Nationwide Business Insurance: Bottom Line

Nationwide's small business coverage averages $102 monthly, which is above many competitors. It has straightforward policy management and responsive customer service teams. Nationwide's digital tools and self-service options remain less developed than other insurers.

Nationwide Business Insurance Review Chart

Nationwide Business Insurance: FAQ

Based on our comprehensive analysis of Nationwide's business insurance offerings, we provide answers to common questions about policy coverage, pricing and what to expect as a customer.

How much can I expect to pay for Nationwide business insurance?

How much does Nationwide business insurance cost by industry?

What industries does Nationwide rank best for?

Which states offer the cheapest Nationwide business insurance rates?

What are Nationwide's biggest weaknesses compared to competitors?

How We Rated Nationwide Business Insurance

Small business owners need reliable information to choose the right insurance carrier. Our analysis shows how Nationwide compares to other providers on the factors that impact your business protection:

  • Affordability (50% of score): We compared Nationwide's rates for small business coverage against nine other national carriers to find the best value for your money.
  • Customer experience (30% of score): We analyzed J.D. Power scores, complaint records and customer feedback to see how well Nationwide handles claims and supports businesses.
  • Coverage options (15% of score): We checked Nationwide's available policies, coverage limits and optional add-ons to determine if they match common business needs.
  • Financial strength (5% of score): We reviewed financial ratings and stability metrics to confirm Nationwide can reliably pay claims.

We gathered quotes from 79 industries for four types of coverage, using a standard business profile: two employees, $300,000 in yearly revenue and $150,000 in payroll. Our research reveals both the strengths and limitations of Nationwide's business insurance offerings.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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