Farmers Car Insurance Review


Key Takeaways
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Farmers ranks 13th place overall for affordability, with both full coverage and minimum liability coverage rates ranking similarly. Monthly rates average $166 and $87, respectively.

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The company ranks 12th nationwide for customer experience, placing it in the middle tier for overall satisfaction based on agent service and customer reviews.

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Want to hear from actual policyholders who've filed claims and managed policies? We compiled feedback from Farmers customers. Read More.

Farmers Car Insurance Ratings

Farmers ranks 11th nationally as a strong choice among the best car insurance companies. The company excels in comprehensive coverage options and customer service quality. Rankings are based on a 40-year-old male driver with good credit and no driving violations. Your ranking depends on your coverage needs.

Overall Score3.8611
Customer Experience4.1512
Coverage51
Affordability3.5213

Farmers Car Insurance Reviews from MoneyGeek Users and Policyholders

MoneyGeek's Farmers rating comes from our systematic evaluation of rates, coverage options and customer satisfaction as detailed in our methodology.

Farmers policyholders offer insight beyond industry metrics and complaint ratios. We collected reviews from customers to capture real experiences with claims, coverage and customer service. Customers often praise knowledgeable local agents, Signal app savings opportunities and accident forgiveness benefits. 

Complaints focus on high premiums compared to competitors, low total loss settlement offers and extended waits for insurance cards after policy purchase.

★★★★★ (5 stars) | Posted by MarcWestlake2024 "Switched to Farmers last year and the whole process was flawless. My agent took the time to research all available discounts and really worked to get me the best rate. The Signal app actually saved me money and I haven't had any issues with claims or customer service. Really happy with my decision."
★★★★ (4 stars) | Posted by SafeDriverTX "The Signal app discount is legit if you're a safe driver. I've saved about 15% on my premium. Also love that Farmers offers accident forgiveness — I get one accident forgiven every three years which gives me peace of mind. Premiums are a bit higher than some competitors but the coverage is solid."
★★★★★ (5 stars) | Posted by VictoriaFan23 "My agent Victoria is amazing and always responds quickly when I have questions. She's proactive about finding me discounts and checking in to make sure I have the right coverage. Had a minor fender bender last year and the claims process was straightforward. Farmers has been great for my family."
★★★★★ (5 stars) | Posted by SignalAppWorks "The Signal app saved me a ton of money. I'm a safe driver so getting discounts based on my actual driving instead of statistics about my age group is fair. Dropped my rate by about 15%."
★★★★★ (5 stars) | Posted by RoofReplacementHelp "Had major roof damage from a storm and Farmers came through. Adjuster was fair, payment was fast and they covered the full replacement cost. Been with them 10 years and this is why I stay."
★★★★★ (5 stars) | Posted by AgentCares "My Farmers agent has been incredible. She reviews my policy every year to make sure I'm getting all the discounts I qualify for. Last year she found me an extra $300 in savings I didn't know about."
★★★★☆ (4 stars) | Posted by QuickQuoteProcess "Got a quote online and had a call from an agent within an hour. He explained everything clearly and I switched from my old company the same day. Process was super smooth."
★★★★☆ (4 stars) | Posted by GlassClaimEasy "Windshield got cracked by a rock on the highway. Called Farmers and they had me set up with Safelite within 24 hours. No deductible for glass which was a nice surprise."
★★★★☆ (4 stars) | Posted by LoyaltyDiscount "Been with Farmers for eight years and they reward loyalty. My rates haven't jumped like friends tell me theirs have with other companies. Decent coverage at a fair price."
★★★★☆ (4 stars) | Posted by BundleWorth "Bundled home and auto with Farmers and saved about 20%. Customer service is responsive when I have questions and my agent checks in a couple times a year."
★★ (2 stars) | Posted by TotaledCamry88 "My Camry got totaled and Farmers offered me $4,000 when comparable vehicles in my area were selling for $8,000 to $20,000. Had to fight them for weeks to get a fair settlement. The lowball offer felt insulting especially since I'd been a loyal customer paying premiums on time for years."
★ (1 star) | Posted by SignalAppHater "Regret leaving State Farm for Farmers. They charged me a $200 commission fee upfront which nobody mentioned during signup. The Signal app has to be on constantly and tracks everything you do. Privacy concerns aside, it drained my battery. Customer service was unhelpful when I complained. Not worth the headache."
★★ (2 stars) | Posted by InsuranceCardWait "Been waiting three months for my insurance cards to arrive in the mail. Called multiple times and keep getting told they're 'processing' it. Meanwhile I'm paying almost double what I paid with Progressive. Starting to think I made a mistake switching to Farmers."
★★☆☆☆ (2 stars) | Posted by HighDeductibleSurprise "Didn't realize my deductible was $2,500 until I had to use it. My agent never clearly explained this when I signed up. The low premium made sense once I saw how high my out-of-pocket costs would be."
★★☆☆☆ (2 stars) | Posted by SlowClaimResponse "Filed a liability claim in March and it's now June with no resolution. The adjuster assigned to my case never answers calls and I have to keep escalating just to get basic updates."
★★☆☆☆ (2 stars) | Posted by RenewalSticker "Premium went up 30% at renewal with zero explanation. No accidents, no tickets, nothing changed. When I asked why they said it was a statewide rate adjustment. That's ridiculous."
★☆☆☆☆ (1 star) | Posted by UnderpaidClaim "Farmers paid out way less than what repairs actually cost. Their estimate was $4,500 but the body shop said it would be $7,000 to fix properly. Had to cover the difference myself."
★☆☆☆☆ (1 star) | Posted by SignalAppBackfire "The Signal app dinged me for hard braking when I had to avoid hitting a deer. My rates actually went UP after using their tracking app. Wish I'd never enrolled in that program."
★☆☆☆☆ (1 star) | Posted by NonRenewalShock "Got a non-renewal notice out of nowhere after 12 years as a customer. I filed two claims in three years and apparently that's too many for them. Now I'm scrambling to find coverage."
☆☆☆☆☆ (1 star) | Posted by AgentGhosted "My agent left the company and nobody bothered to assign me a new one. Found out when I tried to add a vehicle and couldn't reach anyone. Terrible way to treat long-term customers."

Farmers Car Insurance Reddit and Forum Customer Satisfaction

Farmers customers on Reddit and online forums value the company's local agent network, comprehensive coverage options and personalized service approach through face-to-face relationships and knowledgeable agents who understand their specific needs.

Complaints focus on higher-than-average premiums, inconsistent claim experiences that vary by location and outdated digital tools that lag behind competitors:

Pricing and Value

Claims Processing

Customer Service

Digital Experience

Trust and Reputation

Coverage Options

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REVIEWS ON FORUMS AREN’T A PERFECT GAUGE

Negative reviews dominate forums and don't reflect overall service quality. For a complete picture, combine user reviews with industry resources like J.D. Power, independent agents, the National Association of Insurance Commissioners (NAIC) and the Insurance Information Institute.

Who Is Farmers Car Insurance Best and Worst For?

Farmers suits drivers with DUIs, accidents or bad credit, plus those with newer or older vehicles and senior drivers. Most adult drivers seeking affordable coverage find competitive rates here. Young drivers and those with low incomes usually find better rates elsewhere.

Data filtered by:
Adult Drivers
Female
100/300/100,000 - 1000 comp_coll
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
Overall Score4.179
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Farmers Car Insurance Ratings by State

Farmers ranks among the top five insurance companies nationwide in eight out of 51 states and territories. The company doesn't claim the number one spot in any state, but it maintains strong competitive positions across multiple markets, showing consistent performance for drivers seeking reliable coverage options.

Alabama3.7610
Arizona4.186
Arkansas3.898
California3.6710
Colorado3.510
Connecticut3.768
Delaware4.393
Florida48
Georgia3.7710
Hawaii4.323
Idaho4.058
Illinois3.937
Indiana3.5810
Iowa3.867
Kansas3.898
Kentucky3.6610
Louisiana4.535
Maine3.588
Maryland3.97
Massachusetts3.939
Michigan3.510
Minnesota3.877
Mississippi3.779
Missouri3.7710
Montana3.876
Nebraska3.59
Nevada4.354
New Hampshire3.511
New Jersey4.366
New Mexico3.998
North Carolina4.325
North Dakota3.59
Ohio3.5910
Oklahoma3.789
Oregon4.218
Pennsylvania3.511
Rhode Island3.510
South Carolina3.511
South Dakota3.511
Tennessee4.046
Texas3.937
Utah4.324
Vermont3.5610
Virginia3.511
Washington4.55
West Virginia3.536
Wisconsin3.511
Wyoming4.134

*Ratings are based on a 40-year-old male driver with good credit and no driving violations who insures a 2012 Toyota Camry.

Farmers Car Insurance vs. Competitors

See how Farmers car insurance compares with other major national insurers:

Farmers vs. GEICO
3.86 vs. 4.34
GEICO beats Farmers primarily on affordability, despite Farmers' superior coverage options.
Farmers vs. State Farm
3.86 vs. 4.15
State Farm is the better option overall, despite having a lower coverage score than Farmers.
Farmers vs. AAA
3.86 vs. 3.79
Farmers earns a higher overall rating than AAA, primarily due to offering the best coverage options in our study.
Farmers vs. Allstate
3.86 vs. 3.78
Farmers is more affordable and has better coverage options than Allstate, despite similar overall scores.
Farmers vs. USAA
3.86 vs. 4.86
For military members, USAA outpaces Farmers in all categories except for coverage options.
Farmers vs. Travelers
3.86 vs. 4.5
Travelers beats Farmers with superior rates and customer reputation, though Farmers offers better coverage options.
Farmers vs. Progressive
3.86 vs. 4.2
Progressive beats Farmers in most categories except coverage options.

How Much Does Farmers Car Insurance Cost?

Farmers' car insurance costs vary widely, ranging from $82 to $2,686 monthly based on your profile and coverage choices. To find the best rate for your situation, check the national costs below by age group, gender, coverage, credit score and driving record.

Data filtered by:
Adult Drivers
Female
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
100/300/100,000 - 1000 comp_coll
$469$5,62335%15

Farmers Car Insurance Rates by Driver Category

Farmers ranks among the more expensive options for most driver categories, including young drivers, seniors and those with violations. Most drivers will find the cheapest car insurance companies offer better rates than Farmers. Review how affordable Farmers is for your driving category in the table below.

Adult Drivers$78$15226%13
Young Drivers$220$40940%16
Senior Drivers$103$18323%12
Drivers With An Accident$125$23635%14
Drivers With A DUI$157$28636%13
Drivers With A Speeding Ticket$103$19931%14
Drivers With Bad Credit$160$33710%13
Drivers With Low Income$109$23026%13
Adult Drivers$81$15729%12
Drivers With Newer Cars$115$22055%15
Drivers With Old Cars$73$13927%13

*We modified all profiles based on a 40-year-old male driver with good credit and no driving violations, driving a 2012 Toyota Camry. Young drivers are 25 and under, adults 26 to 64 and seniors 65+. We changed the vehicle age to 2007 for older cars and 2025 for newer ones.

Farmers Car Insurance Rates by State

Farmers rates vary from $26 to $336 monthly across states. The company ranks among the top five most affordable options in four states and territories nationwide. See Farmers' affordability and pricing in your area below.

Alabama$72$15444%12
Arizona$81$15517%10
Arkansas$61$13724%10
California$93$23745%12
Colorado$90$21048%11
Connecticut$138$20249%8
Delaware$76$123-30%4
Florida$120$33633%9
Georgia$128$18347%12
Hawaii$35$72-7%3
Idaho$42$8813%9
Illinois$64$12426%10
Indiana$64$11846%11
Iowa$42$11017%9
Kansas$58$13419%9
Kentucky$157$19770%12
Louisiana$154$2109%8
Maine$43$8917%9
Maryland$94$1649%8
Massachusetts$40$103-0%9
Michigan$94$19544%12
Minnesota$61$11817%8
Mississippi$81$16738%11
Missouri$155$218101%12
Montana$47$14321%6
Nebraska$76$17366%12
Nevada$85$1605%9
New Hampshire$74$13567%12
New Jersey$103$142-15%5
New Mexico$66$14326%9
North Carolina$50$100-4%6
North Dakota$80$15380%11
Ohio$54$10932%12
Oklahoma$76$16429%9
Oregon$71$13821%11
Pennsylvania$121$268137%12
Rhode Island$130$20269%11
South Carolina$154$305134%12
South Dakota$61$15456%12
Tennessee$53$1045%6
Texas$66$19923%8
Utah$65$1311%6
Vermont$55$9644%12
Virginia$138$202127%12
Washington$47$108-2%6
West Virginia$80$14738%8
Wisconsin$52$14964%12
Wyoming$26$854%5

*Rates are based on a 40-year-old male driver with good credit, no driving violations and a 2012 Toyota Camry.

Farmers Car Insurance Discounts

Farmers offers 23 car insurance discounts, with average savings of up to 35% depending on your driving habits, policy choices and vehicle features. Check out its offerings:

Multi-Policy/Bundle
Up to 10%
Bundle auto with home, renters, life or umbrella insurance
Available nationwide
Multi-Car
Variable
2+ vehicles on same policy
Available nationwide
Signal Telematics
Up to 30-35%
Download mobile app to track driving behavior including speed, braking, acceleration, distracted driving
Available in select states
Safe Driver
Up to 25%
Clean driving record for at least 3 years with no accidents or violations
Available nationwide
Good Student
Variable
Full-time students with 3.0+ GPA, Dean's List, Honor Roll, or top 20% of class/test scores
Available nationwide
Good Payer
Variable
No late payment fees in past 12 months
Available nationwide
Homeowner
Variable
Own a home (even if insured elsewhere)
Available nationwide
Distant Student
Variable
Full-time student living 100+ miles from home without vehicle access
Available nationwide
Military
Variable
Active duty, reserves, retired, or honorably discharged veterans
Available nationwide
Mature Driver
Up to 10%
Age 55+ who completed approved defensive driving course in past 3 years
Available nationwide
Affinity/Group
Variable
Member of partner organization or employee of partner company
Available nationwide
New Vehicle
Variable
Brand-new vehicle with latest safety features
Varies by state
Alternative Fuel
Variable
Hybrid or electric vehicles
Only available in California
Shared Family Car
Variable
More active drivers than vehicles in household with unmarried driver under 20
Available nationwide
On Your Own
Variable
Previously listed as named driver on family member's Farmers policy
Available nationwide
Youthful Driver
Variable
Driver under 25 on policy in force for at least 12 months
Available nationwide
EFT/Electronic Payment
Variable
Set up automatic electronic payments
Available nationwide
Pay in Full
Variable
Pay entire premium upfront
Available nationwide
ePolicy
Variable
Receive bills and statements electronically
Available nationwide
Anti-Lock Brakes
Variable
Factory-installed ABS system
Varies by state
Anti-Theft Device
Variable
Qualifying anti-theft systems like LoJack
Varies by state
Passive-Restraint
Variable
Factory-installed passive restraint devices like motorized seatbelts
Varies by state
Daytime Running Lights
Variable
Vehicle equipped with daytime running lights
Varies by state

Farmers Car Insurance Customer Reviews and Reputation

Farmers ranks 12th in overall customer satisfaction in MoneyGeek's comprehensive customer experience study. Customer reviews highlight mixed experiences, with many praising helpful local agents and responsive service representatives. Claims processing generates more complaints than other areas, with customers citing delays and communication issues during the claims journey. 

The following sections break down buying, policy management and claims process experiences based on MoneyGeek's research.

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    Buying Process Experience

    Farmers primarily sells through captive agents who focus exclusively on Farmers' products, providing personalized service and local expertise. The online quote system is available, but it often directs you to speak with an agent for policy completion. Agents are knowledgeable about unique coverage options like rideshare and new car replacement, though availability and quality can vary by location. The buying process tends to be more thorough but takes longer than direct online competitors.

    insurance2 icon
    Policy Management

    The Farmers mobile app and website handle basic policy management tasks like payments and document access, though the interface feels dated compared to newer digital-first insurers. Many policy changes require contacting your agent, which can slow down simple updates but ensures proper coverage review. The Signal usage-based program tracks driving behavior through the app, offering discounts for safe drivers.

    accident2 icon
    Claims Experience

    Farmers offers 24/7 claims reporting through phone or mobile app, with the option to work directly with your local agent throughout the process. The company's repair network includes certified shops, though customer satisfaction with claims handling varies more than industry leaders. Some policyholders appreciate having their agent advocate during the claims process, while others report frustration with slower response times and more complex approval procedures for certain repairs.

Farmers Car Insurance Industry Customer Satisfaction Ratings

Farmers ranks well for financial strength from all industry rating agencies, but does fall behind in other industry ratings like J.D. Power studies. Here are Farmers's scores from industry agencies.

AM Best Financial Strength
A (Excellent)
A++ to D-
Excellent financial strength and ability to meet ongoing obligations 
AM Best Long-Term Credit Standing
A
AAA to D
Excellent long-term credit quality
S&P Global Financial Strength
A
AAA to D
Strong financial security characteristics
Moody's Financial Strength
A3
AAA to C
Upper-medium grade with low credit risk
J.D. Power Auto Claims Satisfaction
706/1,000
1,000-point scale
Above average (industry average: 697)
J.D. Power Digital Service Experience
678/1,000
1,000-point scale
Below average (699)
J.D. Power Auto Insurance Shopping Study
662/1,000 (11th of 18)
Out of 1,000
11th out of 18 companies with a slightly lower than average experience
J.D. Power Overal Customer Satisfaction
641/1,000
Out of 1,000
Below average in almost all regions studied
NAIC Auto Complaints
3.01
1.00 is average
Much higher number of complaints than expected

Farmers Car Insurance Coverage Options

Farmers offers standard coverages like other major insurers, including liability, comprehensive and collision insurance. Add-ons from the company include:

Vehicle Replacement Plus    
For new cars (under 2 years/24,000 miles): replaces with new car. For older cars: replaces with newer model with 20,000 fewer miles    
Includes gap coverage for loan payoff; covers cars up to 24,000 miles or 2 model years; pays for newer replacement on older vehicles
 
Accident Forgiveness
Prevents rate increases after first at-fault accident every three years for qualified drivers    
Free after 36 months as Farmers Flex customer; forgives one accident every 3 years; applies to all drivers on policy including teens
 
Declining Deductible
Reduces collision deductible by $50 (6-month policy) or $100 (annual policy) for each claim-free renewal period    
Free after 36 months as Farmers Flex customer; maximum reduction varies by policy; helps lower out-of-pocket costs over time
 
Customized Equipment Coverage    
Covers aftermarket modifications like custom stereos, wheels, spoilers, and other non-factory equipment    
Must be purchased with comprehensive or collision; protects investment in vehicle customization; covers theft and damage
 
Extends personal auto policy to cover gaps when driving for Uber, Lyft, or food delivery services    
Covers period when app is on but no passenger assigned; bridges gap between personal and commercial coverage
 
Standard Roadside Assistance    
24/7 towing (up to 20 miles), jump-starts, flat tire changes, lockout service, fuel delivery    
Basic towing coverage; available nationwide; accessible through Signal app or phone
 
Enhanced Roadside Assistance
Upgraded roadside services with extended towing (up to 100 miles) plus mobile battery testing and rideshare funds    
Includes mobile battery testing/installation; rideshare funds to continue your trip; extended towing distance
 
Loss of Use Coverage    
Provides flat payment for alternative transportation (rental cars, rideshares, public transit, taxis) while your car is being repaired    
More flexible than standard rental reimbursement; covers various transportation options; maximum 30 days coverage
 
Glass Deductible Buyback    
Reduces deductible for windshield and glass repairs/replacement to $100    
$100 deductible for glass claims; Full Windshield and Glass Coverage available with $0 deductible
 
Original Equipment Manufacturer (OEM) Parts    
Ensures factory-original parts are used in covered repairs instead of aftermarket alternatives    
Available for cars up to 10 years old; guarantees highest-quality replacement parts; maintains vehicle value
 
Personal Umbrella Policy    
Provides additional liability protection beyond auto and home policy limits    
Increases liability limits up to $10 million; covers legal fees and major loss claims; supplements existing coverage

Other Farmers Insurance Coverage Options to Consider

Here are other insurance types you can bundle with auto coverage or buy separately:

Who Offers It?
Insurance Products

Farmers (Directly Offered)

Auto insurance, home insurance, renters insurance, condo insurance, specialty home insurance, motorcycle insurance, recreational vehicle insurance, boat insurance, personal umbrella insurance, business owner's policy, commercial auto insurance, workers' compensation insurance, general liability insurance, commercial property insurance, commercial umbrella insurance, term life insurance, whole life insurance, universal life insurance, indexed universal life insurance, accidental death insurance

Third-Party Partner

Pet insurance, travel insurance, health insurance, dental insurance, vision insurance

Farmers Auto Insurance Review: Bottom Line

Farmers offers dependable and affordable insurance with extensive add-on coverage options. The company ranks ninth overall in our study for full coverage and 10th for minimum coverage.

Compare quotes from multiple insurers, research your coverage needs and choose the right coverage level before purchasing.

Farmers Car Insurance Reviews: FAQ

Here are MoneyGeek’s expert answers to frequently asked questions about Farmers car insurance:

Does Farmers insurance have a good reputation?

Where is Farmers the best car insurance company?

How much does Farmers car insurance cost on average?

Is Farmers known for denying claims?

Is Farmers a good option for high-risk drivers?

Does Farmers raise car insurance rates over time?

Is Farmers good for young drivers?

How We Rated Farmers Car Insurance

MoneyGeek pulled auto insurance rate data from Quadrant Information Services and compared prices from 79 insurers in every U.S. ZIP code.

Standard Driver Profile Used for Analysis

We used a baseline driver profile to ensure consistent rate comparisons. Our standard driver has these characteristics:

  • Age: 40 years old, male
  • Vehicle: 2012 Toyota Camry LE
  • Driving history: Clean record
  • Annual mileage: 12,000 miles
  • Credit rating: Good
  • License status: Valid and active
  • Insurance history: Currently covered with no previous claims

We then modified specific variables, including age, driving record, credit score and military status, to determine which insurers offer the best rates for different driver categories. Our minimum coverage rates represent policies meeting state-required minimums. Full coverage includes 100/300/100 liability limits plus comprehensive and collision coverage with $1,000 deductibles.

Company Rating System

Our evaluation process weighted three key factors:

  • Cost (60% weight): We compared quotes across multiple driver profiles within each city, measuring how competitively each insurer prices its policies against local competitors.
  • Customer satisfaction (30% weight): We analyzed customer feedback from multiple sources, including Google reviews, J.D. Power ratings, AM Best scores and online forums like Reddit, to assess overall service quality and customer experience.
  • Coverage variety (10% weight): We evaluated each provider's coverage options, considering the breadth of available policies and any unique benefits or features.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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