NEXT leads Hawaii business insurance with top customer service rankings, competitive rates and solid coverage options. Simply Business and Coverdash also provide reliable coverage for island entrepreneurs.
Best Small Business Insurance in Hawaii
Hawaii's top business insurance providers are NEXT, Simply Business and Coverdash, with coverage starting at $73 per year.
Get matched to the best Hawaii commercial insurer for you below.

Updated: December 29, 2025
Advertising & Editorial Disclosure
NEXT offers the best small business insurance in Hawaii, ranking second for affordability and first for customer service.
Hawaii small business insurance averages $106 monthly or $1,268 annually across general liability, workers' comp, professional liability and BOP coverage.
Find the right small business insurance coverage by assessing your risks, comparing quotes and maximizing discounts.
Best Small Business Insurance Companies in Hawaii
| NEXT Insurance | 4.62 | $105 | 1 | 2 |
| Simply Business | 4.48 | $102 | 4 | 1 |
| Coverdash | 4.40 | $106 | 5 | 2 |
| biBERK | 4.38 | $109 | 2 | 3 |
| Thimble | 4.30 | $98 | 6 | 3 |
| Hiscox | 4.27 | $113 | 3 | 4 |
Note: This data represents a small business with 2 employees, $150,000 in payroll and $300,000 in annual revenue. All scores were calculated for four of the most common coverage types in the industry across 79 industries in the United States.
Discover the best or cheapest business insurer in Hawaii for your desired coverage type in our resources below:

Best Hawaii Business Insurance
Average Monthly Cost of General Liability Insurance
$109This rate is for small businesses with two employees across 79 major industries or business types and focus solely on general liability policies.Average Monthly Cost of Workers' Comp Insurance
$73This rate is for small businesses with two employees across 79 major industries or business types and focus solely on workers' comp policies.Our Survey: Digital Experience
4.8/5 (1st)Our Survey: Likely to Be Recommended to Others
4.8/5 (1st)
- pros
Ranks first in Hawaii for customer service, with exceptional support and claims handling
Offers comprehensive coverage options for businesses of all sizes
Digital-first platform provides quick quotes and easy policy management
consLimited physical presence may affect in-person support availability
Ranks 4th for financial stability among Hawaii insurers
NEXT ranks first among Hawaii business insurers, charging $105 monthly for coverage you can activate the same day. You'll get instant policy certificates through a mobile app whenever clients or landlords request proof of insurance. NEXT fits Hawaii businesses that want affordable protection without scheduling agent meetings. Quotes take minutes and you can adjust coverage anytime online.
NEXT charges Hawaii businesses $105 monthly ($1,260 annually), offering the state's lowest rates for professional liability ($77 monthly) and workers' compensation ($73 monthly). General liability costs $109 monthly, the second-lowest statewide. Business owner's policies run slightly higher at $164 monthly versus the $155 state average, though you'll still save compared to most competitors.
You'll get faster support than most Hawaii insurers with NEXT since it ranks first in Hawaii for customer service. Generate insurance certificates instantly and change coverage limits 24/7 through the mobile app without calling an agent. Claims take longer to resolve (ranking fourth), and reaching human support during complex situations can frustrate policyholders according to customer reviews.
Overall Customer Score 4.45 1 Claims Process 3.90 4 Customer Service 4.20 4 Digital Experience 4.80 1 Overall Satisfaction 4.40 2 Policy Management 4.30 1 Recommend to Others 4.80 1 Renewal Likelihood 4.60 1 NEXT covers 1,300+ business types in Hawaii including general liability, professional liability, workers' compensation and business owner's policies. You can activate coverage today and download certificates immediately, which is critical when Hawaii contractors or service businesses need proof of insurance for permits or client contracts. Policy limits and available coverage options depend on your industry classification.

Cheapest Hawaii Business Insurance
Average Monthly Cost of General Liability Insurance
$113This rate is for small businesses with two employees across 79 major industries or business types and focus solely on general liability policies.Average Monthly Cost of Workers' Comp Insurance
$73This rate is for small businesses with two employees across 79 major industries or business types and focus solely on workers' comp policies.Our Survey: Digital Experience
4.7/5Our Survey: Likelihood to be Recommended
4.3/5
- pros
Ranked second nationally for digital experience
Policies backed by A-rated carriers like Markel
Available in all 50 states
Pioneered flexible on-demand coverage
consClaims process and customer service rank seventh and eighth, respectively
Thimble ranks second in Hawaii for affordability at $98 monthly ($1,179 annually). Founded in 2016, Thimble partners with A-rated carriers including Markel Insurance for reliable claim payments. Its digital platform delivers instant quotes and certificates. You can purchase coverage by the hour, day, month or year, letting you pay only when needed. Thimble works best for Hawaii businesses wanting fast online coverage without agent support.
Thimble ranks first in Hawaii for BOP affordability at $126 monthly ($1,516 yearly), saving businesses 19% compared to the state average of $155 monthly. Professional liability costs $80 monthly and workers' compensation runs $73 monthly, both ranking second statewide. General liability averages $113 monthly, placing fourth among Hawaii providers.
Thimble's digital platform (ranked second for digital experience) delivers instant quotes and certificates in minutes, essential when Hawaii venues require proof of insurance quickly. However, customer service ranks eighth and claims processing seventh, meaning you may wait longer for support when problems occur. Thimble works best for tech-savvy Hawaii businesses comfortable resolving issues independently online.
Overall Customer Score 4.21 3 Claims Process 3.70 7 Customer Service 3.90 8 Digital Experience 4.70 2 Overall Satisfaction 4.20 6 Policy Management 4.20 6 Recommend to Others 4.30 5 Renewal Likelihood 4.30 4 Thimble covers general liability, professional liability, workers' compensation and business owner's policies in Hawaii. Business Equipment Protection insures your cameras, tools and equipment up to $5,000 against theft or damage, which is critical when transporting gear to Hawaii wedding venues or construction sites. Product liability comes included in general liability at no additional cost, protecting Hawaii food truck operators, soap makers and craft sellers from customer injury claims.

Best Commercial Coverage Options in Hawaii
Average Monthly Cost of General Liability Insurance
$101This rate is for small businesses with two employees across 79 major industries or business types and focus solely on general liability policies.Average Monthly Cost of Workers' Comp Insurance
$75This rate is for small businesses with two employees across 79 major industries or business types and focus solely on workers' comp policies.Our Research: Digital Experience
4.5/5Our Survey: Provider Service
4.0/5
- pros
Offers the most extensive coverage options in Hawaii for business insurance needs
Strong financial stability supports reliable claims processing and long-term business sustainability
Digital-first platform provides quick quotes and easy policy management online
consCustomer service response times and support quality need improvement
Limited physical presence may challenge those who prefer in-person insurance consultations
Simply Business ranks second among Hawaii insurers at $102 monthly, connecting you with multiple carriers so you can compare quotes in one place instead of calling each insurer separately, saving hours of phone calls and paperwork. The marketplace approach delivers more coverage choices than single-carrier competitors. Simply Business fits Hawaii businesses that want extensive policy options and competitive rates without the hassle of contacting insurers individually.
Simply Business charges Hawaii businesses $102 monthly ($1,224 annually) with the state's lowest general liability rates at $101 monthly, saving you roughly $11 monthly versus competitors. Business owner's policies cost $149 monthly, beating the $155 state average by $6. Professional liability ($80 monthly) and workers' compensation ($75 monthly) match state averages, though you'll pay less with other insurers for these coverages.
Get quotes in minutes through intuitive online tools that let you compare multiple carriers and manage policies without phone calls—the digital experience outperforms most competitors. Expect longer wait times for phone and email support once you buy coverage, with inconsistent response quality frustrating business owners who need quick answers. The platform excels at shopping and comparing but struggles with ongoing service.
Overall Customer Score 4.14 7 Claims Process 3.70 8 Customer Service 4.00 6 Digital Experience 4.50 3 Overall Satisfaction 4.10 7 Policy Management 4.10 7 Recommend to Others 4.20 8 Renewal Likelihood 4.10 7 Simply Business connects Hawaii businesses with the most carrier options statewide, giving you access to general liability (protects against customer injuries), professional liability (covers your work mistakes), workers' compensation (pays employee medical costs) and business owner's policies (bundles property and liability coverage). More carrier choices help when Hawaii contractors need higher liability limits for commercial projects or niche businesses need specialized coverage.
How Much Does Business Insurance Cost in Hawaii?
Business insurance costs in Hawaii range from $75 monthly for workers' compensation to $155 for a business owner's policy. Industry and risk factors drive these price differences. We found average business insurance costs for Hawaii companies for commonly needed coverage are as follows:
- General Liability Cost: $112 monthly or $1,343 annually
- Workers' Comp Cost: $75 per month or $904 per year
- Professional Liability (E&O) Cost: $81 per month or $967 annually
- Business Owners Policy (BOP) Cost: $155 monthly or $1,858 annually
| BOP | $155 | $1,858 |
| General Liability | $112 | $1,343 |
| Professional Liability (E&O) | $81 | $967 |
| Workers Comp | $75 | $904 |
Note: We analyzed rates for your two-employee business across 79 industries, focusing on general liability, professional liability, workers' compensation and business owner's policies. Our Hawaii research covers the companies we surveyed and won't include every rate available to your specific business.
Hawaii Business Insurance Cost by Industry and Coverage
Business insurance costs in Hawaii depend heavily on your industry and chosen coverage types. Monthly premiums range from $6 to $1,355, while annual costs span $75 to $16,258. Compare Hawaii commercial insurance costs for your specific coverage type and industry below.
| Accountants | General Liability | $24 | $287 |
| Ad Agency | General Liability | $44 | $528 |
| Auto Repair | General Liability | $176 | $2,110 |
| Automotive | General Liability | $58 | $691 |
| Bakery | General Liability | $99 | $1,185 |
| Barber | General Liability | $54 | $653 |
| Beauty Salon | General Liability | $66 | $796 |
| Bounce House | General Liability | $74 | $884 |
| Candle | General Liability | $58 | $699 |
| Cannabis | General Liability | $70 | $841 |
| Catering | General Liability | $111 | $1,331 |
| Cleaning | General Liability | $142 | $1,703 |
| Coffee Shop | General Liability | $99 | $1,187 |
| Computer Programming | General Liability | $37 | $440 |
| Computer Repair | General Liability | $46 | $556 |
| Construction | General Liability | $213 | $2,561 |
| Consulting | General Liability | $24 | $284 |
| Contractor | General Liability | $263 | $3,157 |
| Courier | General Liability | $202 | $2,429 |
| DJ | General Liability | $31 | $373 |
| Daycare | General Liability | $34 | $414 |
| Dental | General Liability | $23 | $281 |
| Dog Grooming | General Liability | $66 | $792 |
| Drone | General Liability | $17 | $209 |
| Ecommerce | General Liability | $80 | $957 |
| Electrical | General Liability | $122 | $1,469 |
| Engineering | General Liability | $48 | $578 |
| Excavation | General Liability | $500 | $5,995 |
| Florist | General Liability | $46 | $555 |
| Food | General Liability | $113 | $1,360 |
| Food Truck | General Liability | $122 | $1,459 |
| Funeral Home | General Liability | $66 | $790 |
| Gardening | General Liability | $121 | $1,455 |
| HVAC | General Liability | $257 | $3,084 |
| Handyman | General Liability | $269 | $3,224 |
| Home-based | General Liability | $26 | $307 |
| Home-based | General Liability | $48 | $581 |
| Hospitality | General Liability | $77 | $921 |
| Janitorial | General Liability | $151 | $1,814 |
| Jewelry | General Liability | $54 | $643 |
| Junk Removal | General Liability | $172 | $2,065 |
| Lawn/Landscaping | General Liability | $144 | $1,728 |
| Lawyers | General Liability | $25 | $296 |
| Manufacturing | General Liability | $96 | $1,149 |
| Marine | General Liability | $29 | $348 |
| Massage | General Liability | $111 | $1,329 |
| Mortgage Broker | General Liability | $25 | $300 |
| Moving | General Liability | $138 | $1,659 |
| Nonprofit | General Liability | $37 | $448 |
| Painting | General Liability | $156 | $1,871 |
| Party Rental | General Liability | $83 | $1,000 |
| Personal Training | General Liability | $26 | $315 |
| Pest Control | General Liability | $34 | $405 |
| Pet | General Liability | $60 | $725 |
| Pharmacy | General Liability | $69 | $823 |
| Photography | General Liability | $28 | $336 |
| Physical Therapy | General Liability | $176 | $2,116 |
| Plumbing | General Liability | $401 | $4,813 |
| Pressure Washing | General Liability | $945 | $11,344 |
| Real Estate | General Liability | $46 | $548 |
| Restaurant | General Liability | $165 | $1,978 |
| Retail | General Liability | $72 | $860 |
| Roofing | General Liability | $398 | $4,774 |
| Security | General Liability | $142 | $1,703 |
| Snack Bars | General Liability | $125 | $1,506 |
| Software | General Liability | $33 | $390 |
| Spa/Wellness | General Liability | $103 | $1,238 |
| Speech Therapist | General Liability | $35 | $415 |
| Startup | General Liability | $32 | $378 |
| Tech/IT | General Liability | $32 | $384 |
| Transportation | General Liability | $39 | $465 |
| Travel | General Liability | $22 | $270 |
| Tree Service | General Liability | $144 | $1,733 |
| Trucking | General Liability | $105 | $1,262 |
| Tutoring | General Liability | $37 | $446 |
| Veterinary | General Liability | $46 | $547 |
| Wedding Planning | General Liability | $34 | $414 |
| Welding | General Liability | $173 | $2,073 |
| Wholesale | General Liability | $47 | $570 |
| Window Cleaning | General Liability | $172 | $2,067 |
Note: We analyzed rates for your two-employee business across 79 industries, focusing on general liability, professional liability, workers' compensation and business owner's policies. Our Hawaii research covers the companies we surveyed and won't include every rate available to your specific business.
What Factors Affect Hawaii Business Insurance Costs?
Multiple business insurance cost variables in Hawaii shape your premium:
- Hawaii Workers' Compensation Laws: Hawaii requires any employer with one or more employees to provide workers' compensation coverage, whether full-time, part-time, permanent or temporary, making it one of the strictest workers' comp mandates in the nation. Most employees must be covered unless they legally opt out or fall under specific exemptions like volunteer workers, students working for tuition, or corporate officers meeting exemption criteria. The 1915 law places statutory presumption of compensability on employers, requiring them to provide benefits without regard to fault while prohibiting employees from filing civil action for work injuries.
- Volcanic, Tsunami, and Seismic Hazards: Hawaii faces multiple natural catastrophe risks including volcanic eruptions, earthquakes, and tsunamis unique to its Pacific Ring of Fire location, with the 2018 Kilauea eruption destroying nearly 2,000 structures including 700 homes. Standard insurance policies exclude volcanic and earthquake damage, forcing property owners to purchase separate expensive coverage if available at all. Flash floods occur eight times yearly on average, with Hawaii's small watersheds and flashy streams creating rapid runoff events that damage infrastructure.
- Remote Island Geography: Hawaii's isolated Pacific location over 2,500 miles from the mainland creates unique insurance challenges, as the state's remote geography, concentrated shoreline development, and tourism dependency heighten economic vulnerability during prolonged recovery periods from disasters. Limited repair resources, extended shipping times for materials, and scarce qualified contractors drive up business interruption exposure and claims costs. The Hawaii Property Insurance Association functions as the state's insurer of last resort for properties denied coverage by private carriers.
- Regional Cost Variations: Coastal properties throughout the islands face elevated premiums due to hurricane and tsunami exposure, while Honolulu businesses experience higher rates driven by dense urban development and increased liability from tourism foot traffic. Big Island businesses near active lava zones pay premium surcharges or face coverage denials entirely, with some properties designated in highest-risk lava flow hazard zones unable to secure affordable private insurance. Hawaii's high cost of living, expensive medical care, and elevated repair costs push workers' compensation and liability premiums above national averages across all islands.
Hawaii Business Insurance Quotes
Compare quotes from multiple Hawaii business insurers to find affordable coverage matching your specific needs. Use MoneyGeek's business insurance quote tool below to get customized rates for your Hawaii business based on your industry and coverage requirements.
Get Hawaii Business Insurance Quotes from the Best Insurers
Select your industry and state to get a customized quote for your Hawaii business.
Hawaii Business Insurance Requirements
Hawaii mandates business insurance for companies with even one employee, with stricter requirements than most states. Licensed contractors face additional insurance and bonding requirements to maintain their licenses and operate legally.
Hawaii requires any employer with one or more employees to provide workers' compensation coverage, whether full-time, part-time, permanent or temporary. Employers failing to provide coverage pay fines of $100 per employee per day with a $500 minimum penalty, plus potential business operation injunctions. Exemptions include volunteer workers for nonprofits, students working for tuition and certain corporate officers or LLC members meeting specific ownership criteria under Hawaii Revised Statutes Chapter 386.
Hawaii law requires all business vehicles to maintain minimum liability coverage of $20,000 per person and $40,000 per accident for bodily injury, plus $10,000 for property damage (20/40/10 split limits). The state additionally mandates Personal Injury Protection (PIP) coverage of $10,000 to pay medical expenses and lost wages regardless of fault under Hawaii's no-fault insurance system. All vehicles must carry valid insurance identification cards.
Hawaii requires all licensed contractors to maintain general liability insurance with minimum limits of $100,000 per person and $300,000 per accident for bodily injury, plus $50,000 per occurrence for property damage under Hawaii Revised Statutes §444-11.1. Failure to maintain continuous coverage triggers automatic license forfeiture effective the date coverage lapses. Contractors can restore licenses within 60 days by submitting proof of continuous coverage, but any coverage gap requires new application and license fees as if applying for first-time licensure.
Hawaii employers must register with Hawaii Department of Labor and Industrial Relations and pay unemployment insurance taxes once they meet coverage thresholds under HRS Chapter 383. Employers paying $1,500 or more in wages during any calendar quarter, or employing one or more workers for 20 weeks in a calendar year, must participate in Hawaii's unemployment insurance program. Tax rates vary by employer experience rating and industry classification, with new employers assigned standard rates until establishing claims history.
Hawaii Revised Statutes §444-11.1(a)(3) and §444-16.5 require licensed contractors to maintain surety bonds when required by the Contractors License Board. Bond amounts vary based on board determination and contractor classification. Failure to maintain continuous bond coverage triggers automatic license forfeiture, identical to insurance lapse consequences. The bond provides financial security for enforcement of contractor licensing laws and protects consumers from contractor violations. Contractors must submit bond forms including power of attorney to the Contractors License Board.
What Business Insurance Coverage Is Recommended For Hawaii Companies?
Business insurance in Hawaii operates with moderate regulation, giving you flexibility to choose coverage that fits your specific needs. We've analyzed what works best for the major industries driving Hawaii's economy.
Restaurant | General liability, product liability, commercial property, equipment breakdown, business interruption, hurricane coverage, tsunami coverage, volcano coverage, tourist liability coverage
| Tourist injuries from unfamiliar cuisines trigger foodborne illness claims, while restaurants need business interruption coverage for hurricane closures and tsunami evacuations shutting down operations for weeks. Equipment breakdown covers walk-in cooler failures in Hawaii's humid climate that spoil inventory worth thousands. |
Marine | Marine insurance, hull and machinery, charter boat coverage, commercial fishing vessel, hurricane coverage, tsunami coverage, reef damage liability, marine wildlife protection
| Charter boat operators handle passenger injury claims and reef damage liability in protected waters, with hull coverage essential for hurricane damage. Fishing vessels need marine wildlife protection for endangered species encounters like monk seals and green sea turtles common in Hawaiian waters. |
Retail | General liability, commercial property, business interruption, hurricane coverage, tsunami coverage, supply chain interruption, tourist liability coverage, volcanic ash coverage
| Ocean shipping delays stretch 10 to 14 days versus mainland's three to five days, making supply chain interruption vital for retail stores losing tourist season revenue. Volcanic ash from active eruptions damages HVAC systems and inventory, requiring property coverage beyond standard policies. |
Construction/Contractor | General liability, workers' compensation, commercial auto, builder's risk, professional liability, hurricane coverage, tsunami coverage, volcanic activity coverage, saltwater corrosion coverage
| Saltwater accelerates rebar corrosion two to three times faster than mainland projects, requiring builder's risk coverage for construction companies. Limited material supply chains mean hurricane delays cost $5,000 to $15,000 daily in project overruns and equipment rental extensions. |
How to Get the Best Cheap Business Insurance in Hawaii
Finding affordable business insurance feels overwhelming when Hawaii's unique risks and strict requirements create coverage gaps. Follow these steps to secure getting business insurance that protects your island operation and fits your budget.
- 1
Assess your Hawaii business' risks beyond standard coverage
Evaluate Hawaii-specific exposures standard mainland policies miss: volcanic activity, tsunamis, hurricanes and flash floods (Hawaii declared 51 major disasters between 1953 and 2019). Coastal Honolulu restaurants need tourist liability coverage for unfamiliar international guests, while Big Island contractors near active lava zones require volcanic activity and earthquake coverage excluded from standard policies. Consider whether customers visit your location, you store customer data or provide professional advice.
- 2
Compare insurers and Hawaii state programs
Request quotes from NEXT, Simply Business and Thimble, plus investigate Hawaii-specific carriers like Island Insurance, HEMIC (workers' comp specialist) and Atlas Insurance Agency understanding island risks. Simultaneously explore Hawaii Property Insurance Association if you're denied coastal or volcanic zone coverage. This state-backed insurer of last resort provides policies commercial carriers won't write for high-risk locations.
- 3
Prioritize claims support over premium savings
Choose insurers with local Hawaii adjusters and 24/7 support—critical when hurricanes or tsunamis shut down operations for weeks. Mainland-only carriers without island presence struggle with Hawaii's limited contractor availability, extended shipping times (10 to 14 days for materials) and saltwater corrosion repairs. Fast claims resolution matters more than saving $200 annually when business interruption costs $5,000 to $15,000 daily.
- 4
Maximize Hawaii business insurance discounts
Bundle general liability with property coverage into a Business Owner's Policy (BOP) for 20% to 30% savings versus separate policies. That's critical when Hawaii's elevated construction costs (18.9% above U.S. average) increase property premiums. Implement Hawaii OSHA-approved safety programs reducing workers' comp costs 5% to 15%, pay annually instead of monthly (saves 5% to 15%) and increase deductibles from $250 to $1,000 to find cheap business insurance cutting premiums 10% to 20%.
- 5
Review coverage annually for Hawaii regulatory changes
Re-evaluate policies every 12 months as Hawaii's strict contractor licensing requirements and workers' comp mandates change. Compare two to three alternative insurers annually regardless of satisfaction. Hawaii's limited island competition means better rates emerge as carriers adjust volcanic risk models and hurricane exposure calculations. Update coverage immediately when expanding workforce (mandatory workers' comp for even one employee) or acquiring equipment vulnerable to saltwater corrosion.
Best Business Liability Insurance Hawaii: Bottom Line
NEXT, Simply Business and Coverdash lead Hawaii business insurance providers, though your ideal choice depends on industry risks, workforce size and island-specific exposures like hurricane damage or volcanic activity. Compare service quality across carriers, maximize bundling discounts and choose coverage protecting your operation without exceeding your budget.
Business Insurance Hawaii: FAQ
Small business owners in the Aloha State often have questions about finding the right business insurance coverage. We answer the most common questions below:
What business insurance is required by law in Hawaii?
Hawaii requires workers' compensation insurance for all businesses with one or more employees, with very limited exceptions. Commercial auto insurance is mandatory for all business-owned vehicles with minimum liability limits of $20,000 per person for bodily injury, $40,000 per accident for bodily injury, and $10,000 for property damage (20/40/10), plus personal injury protection coverage.
How much does business insurance cost in Hawaii?
Business insurance costs in Hawaii range from $75 for workers' comp coverage to $155 for BOP insurance. Thimble costs $98 monthly in our study across all coverage types. Actual costs depend on your industry, business size and claims history.
Which company has the cheapest business insurance in Hawaii?
Thimble offers the most affordable business insurance in Hawaii at $98 monthly, with Simply Business at $102 and NEXT at $105 following closely behind.
What business insurance does my small business need in Hawaii?
Most Hawaii businesses need general liability and workers' compensation coverage. Restaurants require product liability and equipment breakdown, while marine operators need hull coverage and reef damage liability for protected waters.
How We Scored the Best Business Insurance Companies in Hawaii
Small business owners in Hawaii need reliable coverage that protects their operations without breaking their budgets. We designed our methodology to help Hawaii entrepreneurs navigate challenges like hurricane risks and the state's optional workers' compensation laws.
We studied thousands of quotes from 79 industries across four coverage types for a two-employee firm with $300,000 annual revenue and $150,000 payroll. All policies included $1 million per occurrence and $2 million total per year, with BOPs adding $5,000 business property coverage.
- Affordability (50% of score): We compared company rates across all coverage types to identify the most cost-effective options for small businesses that need comprehensive financial protection without overpaying.
- Customer experience (30% of score): We analyzed J.D. Power satisfaction ratings, NAIC complaint data, online review sites and independent agency feedback to assess real-world service quality when you need claims handled quickly.
- Coverage options (15% of score): We evaluated the breadth of coverage types, policy limits and add-on options available to accommodate growing businesses and Hawaii's diverse industry needs.
- Financial strength (5% of score): We reviewed AM Best ratings, Moody's assessments and company financial reports to ensure insurers can reliably pay claims, especially important given Hawaii's frequent weather disasters.
This approach helps Hawaii small business owners compare insurers on what matters most: affordable premiums, reliable service, adequate coverage and financial stability.
About Mark Fitzpatrick

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
He writes about economics and insurance, breaking down complex topics so people know what they're buying.
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