Nationwide Car Insurance Review


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Key Takeaways
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Nationwide ranks eighth for full coverage affordability and 12th for minimum liability coverage, with average monthly rates of $127 and $71, respectively.

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Nationwide ranks 9th nationwide for customer satisfaction, placing in the middle tier among major insurers despite competitive reviews and agent support services.

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Nationwide ranks fourth for coverage variety, providing distinctive options like accident forgiveness and vanishing deductible programs for qualifying policyholders.

Nationwide Car Insurance Ratings

Nationwide ranks seventh nationally, placing it among the top car insurance providers and making it a solid choice for most drivers. The company excels in coverage options and customer experience, offering comprehensive protection with responsive service. This ranking reflects a 40-year-old male driver with good credit and no driving violations. Nationwide's ranking for your profile depends on your coverage needs.

Overall Score4.047
Customer Experience4.279
Coverage4.094
Affordability3.9210

Who Is Nationwide Car Insurance Best and Worst For?

Nationwide works best for drivers with DUIs, those with newer cars, seniors and drivers with accidents seeking affordable coverage. However, young drivers should look elsewhere, as Nationwide ranks poorly for this group.

Compare how Nationwide stacks up for your profile below.

Data filtered by:
Adult Drivers
Female
100/300/100,000 - 1000 comp_coll
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
Overall Score4.365
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Nationwide Car Insurance Ratings by State

Nationwide ranks among the top five insurance companies in eight out of 51 states and territories across the United States. While the company doesn't claim the number one spot in any individual state, it consistently delivers solid performance nationwide. This makes Nationwide a reliable choice for drivers seeking dependable coverage and service.

Alabama0.208
Arizona0.208
Arkansas0.207
California0.1711
Connecticut0.204
Delaware0.216
Florida0.223
Idaho0.1810
Illinois0.199
Kansas0.216
Kentucky0.217
Maryland0.215
Minnesota0.1711
Mississippi0.208
Missouri0.208
Montana0.213
New Hampshire0.208
New Mexico0.215
North Carolina0.216
Ohio0.199
Oregon0.225
Pennsylvania0.223
Rhode Island0.188
South Carolina0.209
South Dakota0.188
Tennessee0.1710
Utah0.215
Vermont0.198
Washington0.199
Wisconsin0.207

*Ratings are based on a 40-year-old male driver with good credit and no driving violations who insures a 2012 Toyota Camry.

Nationwide Car Insurance vs. Competitors

Here's how Nationwide car insurance compares with other major national insurers:

Nationwide vs. GEICO

4.04 vs. 4.34

Nationwide falls below GEICO overall due to lower scores in affordability and customer experience

Nationwide vs. State Farm

4.04 vs. 4.15

Nationwide has better coverage options than State Farm, but falls behind in both customer experience and affordability

Nationwide vs. AAA

4.04 vs. 3.74

Nationwide is more affordable than AAA, with better coverage options, but does score lower in customer experience

Nationwide vs. Allstate

4.04 vs. 3.78

Allstate has better coverage options, but Nationwide's affordability and customer service make it a better option overall

Nationwide vs. USAA

4.04 vs. 4.86

For military members, USAA beats Nationwide in affordability, customer experience and coverage options

Nationwide vs. Travelers

4.04 vs. 4.5

Travelers, while lacking in coverage options, has superior rates and better customer reputation than Nationwide, making it better overall

Nationwide vs. Farmers

4.04 vs. 3.86

Nationwide is a better option than Farmers, despite a lower coverage score

How Much Does Nationwide Car Insurance Cost?

Nationwide car insurance costs range from $64 to $1,600 monthly, depending on your profile and coverage needs. To find the best rate for your situation, check the national costs below by age group, gender, coverage, credit score and driving record.

Data filtered by:
Adult Drivers
Female
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
100/300/100,000 - 1000 comp_coll
$313$3,755-10%9

Nationwide Car Insurance Rates by Driver Category

Drivers with accidents, DUIs or older cars find Nationwide much more expensive than average. Though it may still be affordable for other driver categories. Review how affordable Nationwide is for your driving category in the table below.

Adult Drivers$71$1279%10
Young Drivers$183$32212%8
Senior Drivers$88$1493%8
Drivers With An Accident$106$20215%11
Drivers With A DUI$140$27026%12
Drivers With A Speeding Ticket$90$16913%10
Drivers With Bad Credit$121$232-22%7
Drivers With Low Income$93$174-1%7
Adult Drivers$72$1298%10
Drivers With Newer Cars$77$138-1%6
Drivers With Old Cars$66$11811%11

*We modified all profiles based on a 40-year-old male driver with good credit and no driving violations, driving a 2012 Toyota Camry. Young drivers are 25 and under, adults 26 to 64 and seniors 65+. We changed the vehicle age to 2007 for older cars and 2025 for newer ones.

Nationwide Car Insurance Rates by State

Nationwide's monthly rates vary from $33 to $212 across states. The company ranks among the top five most affordable options in 5 out of 51 states and territories. See Nationwide's affordability and pricing in your area below.

Alabama$74$11620%9
Arizona$94$15724%11
Arkansas$52$13014%9
California$103$21238%11
Connecticut$111$17927%7
Delaware$111$164-3%7
Florida$82$176-25%4
Idaho$77$11265%12
Illinois$66$10414%9
Kansas$57$1104%7
Kentucky$78$118-6%7
Maryland$83$130-10%7
Minnesota$85$15456%12
Mississippi$65$13210%10
Missouri$88$15631%10
Montana$58$11310%4
New Hampshire$58$9018%10
New Mexico$63$12916%7
North Carolina$42$101-9%4
Ohio$52$9519%10
Oregon$73$1148%8
Pennsylvania$33$78-32%4
Rhode Island$110$17243%10
South Carolina$81$13712%10
South Dakota$53$12630%10
Tennessee$87$12944%12
Utah$72$1230%5
Vermont$37$8919%10
Washington$53$12713%11
Wisconsin$49$9013%8

*Rates are based on a 40-year-old male driver with good credit, no driving violations and a 2012 Toyota Camry.

Nationwide Car Insurance Discounts

Nationwide offers 11 car insurance discounts, with average savings of up to 40% depending on your driving habits, coverage choices and policy management preferences. Check out its offerings:

Multi-Policy/Bundle

$1,032 average savings

Must bundle auto with home or renters insurance

Available nationwide
Multi-Car

Variable

2+ vehicles on same policy

Available nationwide

SmartRide Telematics

10% enrollment + up to 40% based on behavior

Download app or use in-car device to track driving habits including speed, braking, acceleration, nighttime driving

Available nationwide (criteria differ in CA, NC)

SmartMiles Pay-Per-Mile

Variable monthly + up to 10% safe driving

Low-mileage drivers pay base rate plus per-mile charges

Not available in AK, HI, LA, NC, NY, OK

Accident-Free

Up to 10%

5+ years driving experience with no accidents or major violations in last 5 years

Available nationwide

Good Student

Variable

Ages 16-24, maintain B average (3.0 GPA) or better

Available nationwide

Defensive Driving

5%

Complete state-certified course, typically 55+ years old, no at-fault accidents in past 35 months

Available nationwide

Anti-Theft Device

Variable

Vehicle equipped with qualifying anti-theft system, proof may be required

Available nationwide

EasyPay Automatic

One-time discount

Set up automatic deductions from bank account

Available nationwide

Affinity Member

Variable

Member of partnered alumni associations, professional organizations, special interest groups

Available nationwide

Vanishing Deductible

$100/year

Optional program reduces deductible by $100 for each claim-free year, up to $500 total

Available nationwide

Nationwide Car Insurance Customer Reviews and Reputation

Nationwide ranks ninth for overall customer satisfaction in MoneyGeek's comprehensive customer experience study. Customer reviews highlight the company's responsive agent service and user-friendly digital tools, though claims processing generates more complaints than other areas. 

The following sections break down buying, policy management and claims process experiences based on MoneyGeek's research.

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    Buying Process Experience

    Nationwide provides flexible purchasing options through independent agents, direct online quotes or phone support. The online quote system is user-friendly and provides competitive rates quickly, though complex situations may require agent consultation. Customers appreciate the choice between local agent relationships and direct purchasing. Agent quality varies by location, with some offices providing excellent service while others may have limited availability for immediate questions.

    insurance2 icon
    Policy Management

    The Nationwide mobile app and online portal handle most policy management tasks effectively, including payments, coverage changes, and document access. The SmartRide usage-based program integrates well with the app for drivers wanting to earn discounts. However, some customers find the interface less intuitive than competitors, and certain policy modifications require phone calls or agent involvement. The company's bundling options with other insurance products are straightforward to manage digitally.

    accident2 icon
    Claims Experience

    Nationwide's claims process offers 24/7 reporting through multiple channels, including the mobile app with photo submission capabilities. The company's "On Your Side" promise emphasizes customer advocacy throughout the claims process. Response times are reasonable, though customers report varying experiences with adjusters depending on claim complexity and regional office workload.

Nationwide Car Insurance Industry Customer Satisfaction Ratings

Nationwide ranks well for financial strength from all industry rating agencies, along with a lower than average NAIC complaint score. Here are Nationwide's scores from industry agencies.

AM Best Financial Strength

A+ (Superior)
A++ to D-
Superior ability to meet financial obligations and pay claims

AM Best Long-Term Credit Standing

AA

AAA to D

High credit quality
S&P Global Financial Strength
A
AAA to D
Strong financial security characteristics
Moody's Financial Strength
A2

AAA to C

Upper-medium grade with low credit risk
J.D. Power Auto Claims Satisfaction

728/1,000

1,000-point scale

4th overall, well above average

J.D. Power Digital Service Experience

730/1,000

1,000-point scale

Earns 1st place

J.D. Power Auto Insurance Shopping Study

671/1,000 (8th of 17)

Out of 1,000

8th out of 17 companies with a better than average experience

J.D. Power Overal Customer Satisfaction

698/1,000

Out of 1,000

Places 1st overall for usage-based insurance

NAIC Auto Complaints

0.65

1.00 is average

Lower complaints than expected

Nationwide Car Insurance Reddit and Forum Customer Satisfaction

Nationwide customers on Reddit and online forums praise the company's stable rates, straightforward coverage options and fair claim handling, appreciating the SmartRide discount program and lack of surprise rate hikes. 

Common complaints include limited digital features compared to competitors, inconsistent agent availability and slower response times during peak claim periods.

Here's what real customers are saying about their experiences on forums:

Pricing and Value

Claims Processing

Customer Service

Digital Experience

Trust and Reputation

Coverage Options

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REVIEWS ON FORUMS AREN’T A PERFECT GAUGE

Negative reviews dominate forums and don't reflect overall service quality. For a complete picture, combine user reviews with industry resources like J.D. Power, independent agents, the National Association of Insurance Commissioners (NAIC) and the Insurance Information Institute.

Nationwide Car Insurance Coverage Options

Nationwide provides standard coverages like other top insurers, including liability, comprehensive and collision insurance. Additional add-ons from the company include:

Gap Insurance    

Pays the difference between what you owe on your loan/lease and your car's actual cash value if totaled    

Covers theft and total loss situations; helps avoid owing money on a totaled vehicle; essential for new car buyers
 

Accident Forgiveness    

Prevents rate increases after your first at-fault accident if you have a clean driving record    

One forgiveness per policy (not per person); requires clean record for at least 3-5 years; applies to minor violations too
 

Roadside Assistance    

24/7 towing, jump-starts, tire changes, lockout service, fuel delivery    

Basic and Plus options available; covers you in any vehicle; available via mobile app for easy service requests
 

Total Loss Deductible Waiver    

Waives your physical damage deductible if your vehicle is completely totaled    

Applies to both comprehensive and collision total losses; helps reduce out-of-pocket costs during total loss claims
 

Classic Car Coverage    

Fills the coverage gap when driving for Uber or Lyft but haven't picked up passengers yet

Agreed value coverage; covers cars 1979 and older, trucks/SUVs 1996 and older; includes vintage tractors and military vehicles

Pays for rental car while your vehicle is being repaired after a covered claim    

Various daily limits available; covers transportation expenses during repair periods
 

Other Nationwide Insurance Coverage Options to Consider

Below are insurance options besides auto to consider for bundles or standalone policies:

Who Offers It?
Insurance Products

Nationwide (Directly Offered)

Auto insurance, home insurance, renters insurance, condo insurance, motorcycle insurance, atv/off-road insurance, snowmobile insurance, rv insurance, boat insurance, commercial auto insurance, business owner's policy, general liability insurance, commercial property insurance, workers' compensation, commercial umbrella insurance, agribusiness insurance, farm insurance, umbrella insurance, term life insurance, whole life insurance, universal life insurance, variable universal life insurance, pet insurance, annuities, mutual funds, retirement plans

Third-Party Partner

Travel insurance, identity theft protection, cyber protection services, group health insurance, group dental insurance, group vision insurance, medical stop loss insurance, medpair supplemental health insurance, multi-life insurance, long-term care insurance

Nationwide Auto Insurance Review: Bottom Line

Nationwide is a strong option for car insurance, ranking best in affordability, customer experience and coverage. It earns sixth place overall for full coverage and eighth for minimum coverage. 

Compare quotes from multiple insurers, research your coverage needs and choose the right coverage level before purchasing.

Nationwide Car Insurance Reviews: FAQ

Here are MoneyGeek’s expert answers to frequently asked questions about Nationwide car insurance:

Does Nationwide insurance have a good reputation?

Where is Nationwide the best car insurance company?

How much does Nationwide car insurance cost on average?

Is Nationwide known for denying claims?

Is Nationwide a good option for high-risk drivers?

Does Nationwide raise car insurance rates over time?

Is Nationwide good for young drivers?

How We Rated Nationwide Car Insurance

MoneyGeek pulled auto insurance rate data from Quadrant Information Services and compared prices from 79 insurers in every U.S. ZIP code.

Standard Driver Profile Used for Analysis

We used a baseline driver profile to ensure consistent rate comparisons. Our standard driver has these characteristics:

  • Age: 40 years old, male
  • Vehicle: 2012 Toyota Camry LE
  • Driving history: Clean record
  • Annual mileage: 12,000 miles
  • Credit rating: Good
  • License status: Valid and active
  • Insurance history: Currently covered with no previous claims

We then modified specific variables, including age, driving record, credit score and military status, to determine which insurers offer the best rates for different driver categories. Our minimum coverage rates represent policies meeting state-required minimums. Full coverage includes 100/300/100 liability limits plus comprehensive and collision coverage with $1,000 deductibles.

Company Rating System

Our evaluation process weighted three key factors:

  • Cost (60% weight): We compared quotes across multiple driver profiles within each city, measuring how competitively each insurer prices its policies against local competitors.
  • Customer satisfaction (30% weight): We analyzed customer feedback from multiple sources, including Google reviews, J.D. Power ratings, AM Best scores and online forums like Reddit, to assess overall service quality and customer experience.
  • Coverage variety (10% weight): We evaluated each provider's coverage options, considering the breadth of available policies and any unique benefits or features.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.


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