Jetty Renters Insurance Review: Cost & Service (2024)

It’s important to consider a company’s customer service record when shopping for renters insurance. You want to select a responsive company that processes claims quickly and fairly. It’s worth researching prospective insurers to make sure they offer quality customer service to match their price and policy offerings.

MoneyGeek's Jetty renters insurance review found that Jetty scores an A- rating from the BBB but has a National Association of Insurance Commissioners (NAIC) customer complaint index of 1.59, which is higher than the national average of 1.00. The company gets an A rating for financial stability from AM Best. Jetty does not offer renters discounts on any of its products, but it offers competitive rates and partners with several prominent real estate brands in the United States.

A company’s financial stability is another important consideration when choosing renters insurance.

AM Best, one of two major rating agencies that evaluate insurers for financial strength and soundness, gives Jetty an A rating. An A rating is considered very strong and means Jetty has demonstrated an excellent ability to meet its financial obligations and should have no problem paying claims promptly if they arise.

Working with a renters insurance company should be easy. MoneyGeek explains below how to obtain a quote from Jetty and how customer service functions at the company.

Renters insurance carriers base their premiums on various factors, including coverage limits, your credit score and more. Jetty charges a $15 to $25 monthly service fee, depending on your credit, income and rent information.

Speak with an agent to determine how much a Jetty renters insurance policy would cost. Depending on your coverage limit, which is determined by the value of your personal property, you may pay more or less for renters insurance.

When you apply for renters insurance with Jetty, the company will ask for basic information about you and your new home. Before deciding your rate, it will collect your social security number and do a soft credit check that does not affect your credit score.

The amount of coverage you choose will strongly influence your renters insurance cost. You don't want excessive or insufficient coverage. A typical starting amount is $20,000, but you can use MoneyGeek's personal property calculator to determine the best coverage amount for your needs.

A renters insurance policy from Jetty Insurance provides many benefits, including coverage for belongings such as electronics. The company also offers coverage for bed bugs and other protections.

While Jetty doesn’t offer renters insurance discounts, its rates are affordable relative to other similar policies on the market.

Renters insurance companies typically advertise seven coverage add-on options. MoneyGeek's renters insurance review found that Jetty offers five optional coverages. However, three of these coverages — including bed bug protection, personal floater endorsement and portable electronics — are rare, while pet damage liability and scheduled personal property are more common.

MoneyGeek’s Jetty renters insurance review found that the provider offers five optional coverages. Jetty offers bed bug protection coverage as part of its standard policy, although you can decline it. The company offers pet damage liability, scheduled personal property, personal floater endorsement and portable electronics coverages as add-ons.

To get the most out of your renters insurance coverage, be sure your policy includes coverage for personal property, liability, medical bills and additional living expenses.

Depending on your situation, you may need to purchase supplementary flood, earthquake and insect damage insurance. Carefully read the small print before signing up for a policy to know what’s included.

A customer who has a good experience will tell others, so it’s in an insurance company’s best interest to make their customers happy. Online tools can help improve the customer experience because they help avoid having to call an 800 number or going to a brick-and-mortar location. Self-service tools can save the customer time and money and provide peace of mind.

Jetty offers a series of helpful online insurance tools for renters, including payment, claim filing and FAQs about renters insurance.

Jetty renters insurance is a financial services company founded in 2015. The company only offers renters insurance products.

To evaluate Jetty’s quality as a renters insurance company, MoneyGeek analyzed Jetty’s website, manually collected quotes and consulted consumer intelligence organizations such as J.D. Power, the NAIC and AM Best.