Gallagher has a near-perfect score in customer satisfaction and above-average score in financial stability. According to the NAIC customer complaint ratio, Gallagher’s score is 0.08, significantly lower than the national median of 1.00.
One downside is that their affordability score is relatively low. Gallagher might not be the best option if you’re looking for an insurer with a variety of additional coverages and discounts to help you save.
Does Gallagher Have Good Customer Service?
When shopping around for the best renters insurance provider, you’ll want quality customer service. Filing claims can be stressful, so it’s important that your chosen provider delivers swiftly and efficiently.
MoneyGeek rated renters insurance companies based on customer satisfaction from J.D. Power and financial stability scores from AM Best. Based on MoneyGeek’s scoring system, Gallagher garnered 83 out of 100, with above-average customer satisfaction and financial stability scores.
Customer Satisfaction Rating
J.D. Power’s customer satisfaction score is based on five factors: interactions, policy offerings, price, claims and billing process, and policy information. Gallagher scored a 4.97 out of five from MoneyGeek for their customer satisfaction rating.
To measure customer satisfaction, the National Association of Insurance Commissioners score reflects a company’s customer complaint ratio. The NAIC complaint index report shows that Gallagher got a score of 0.08, which means that they have significantly fewer complaints than the average insurer.
Financial Stability Rating
Financial stability determines an insurer’s performance in meeting financial obligations for legitimate claims. AM Best gave Gallagher an A+ rating, which means that the provider has a superior ability to meet insurance obligations.
What to Expect From Gallagher Renters Insurance
Getting renters insurance varies by insurer. If you choose renters insurance with Gallagher, MoneyGeek created a step-by-step guide to help you through the process.
Getting a quote
It’s possible to get an instant, personalized quote on Gallagher’s website. MoneyGeek also gathered Gallagher renters insurance quotes in the following section.
You can contact Gallagher through call or email. Their office hours are from 8:30 a.m. to 5 p.m. EST.
Filing a claim
Gallagher lists a few steps to help you before filing a claim online. Log in with your policy number, answer their online claim form and more detailed instructions will follow.
Canceling your policy
To cancel your renters insurance policy with Gallagher, you can email email@example.com or log in to their policy center and click “Cancel your Policy.”
Gallagher’s renters insurance is only available in New Jersey and New York.
How Much Does Gallagher’s Renters Insurance Cost?
The renters insurance company you choose plays a role in determining your premium. Additionally, the value of your personal property also affects your insurance limit and its cost.
The average cost of renters insurance is $159 per year. If you want a more accurate estimate, MoneyGeek has a personal property calculator below so you can figure out how much you need for renters insurance.
Average Cost of Gallagher Renters Insurance
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- CoverageGallagher Average Premium
The coverage level you choose greatly impacts your Gallagher renters insurance quote. For example, Gallagher policyholders with a $3,000 coverage level pay an average of $101 per year. Meanwhile, those with a $10,000 coverage level pay roughly $205 annually. To get the right amount of coverage, you can use MoneyGeek’s personal property calculator below.
Take time to compute the value of your personal belongings. This will help you determine the exact amount of coverage you need, saving you more money in the long run.
What Discounts Does Gallagher Offer?
The only discount Gallagher offers is for students. While the number of discounts offered by Gallagher is fewer than the industry average of five, it is a unique offering. This means that only one or two renters insurance providers offer the same one. Other insurance companies have common discounts, such as a discount if you’re claims-free or have a protective device.
Student Discounts and Service
At zero cost to policyholders, Gallagher offers discount programs and services to Gallagher Student Health members and their families.
While Gallagher doesn’t offer a bundling discount, you may be able to get a student discount. If you’re a Gallagher Student Health member, you and your family get access to discount programs and exclusive products and services.
Gallagher doesn’t offer many opportunities to save money. Another way to get an affordable premium is to opt for a lower coverage level.
Which Coverage Types Does Gallagher Offer?
The type of coverage you choose determines the cost of your Gallagher renters insurance. Gallagher offers five additional coverage options, slightly less than the industry average of seven.
Gallagher offers common optional coverages that protect against floods, earthquakes, equipment breakdown and negligent water damage. It also offers coverage for scheduled personal property.
In the table below, MoneyGeek listed all five of Gallagher’s add-on coverage options. All coverages are common and include: equipment breakdown, flood damage, earthquake damage, negligent water damage and scheduled personal property.
Your insurance covers you in case of damage from a flood.
If your property is damaged by an earthquake, Gallagher covers you up to your coverage limit.
Scheduled personal property
You can add this coverage to your Gallagher renters insurance policy, which covers you if your high-value belongings are lost or stolen.
Your common home appliances like heating, ventilation and air conditioning systems (HVAC) are covered in the event of an electrical or mechanical breakdown.
Negligent water damage
You’re covered if there is negligent water damage to your property.
Because renters insurance coverages vary per provider, be sure to check if it has all the standard coverages. The basics include coverage for additional living expenses, personal liability, medical payments and personal property.
The best policy for you depends on your unique situation. For example, you’ll want to get coverage for earthquakes if you live in an earthquake-prone area. Read through the fine print to ensure you have what you need in your Gallagher renters insurance policy.
Renters Insurance Coverages: What to Expect
- Personal Property Coverage
- Personal Liability Coverage
- Medical Payments Coverage
- Additional Living Expenses (Loss of Use)
- Flood Coverage
- Earthquake Coverage
- Insect or Bed Bug Coverage
Gallagher renters insurance lets you choose a coverage limit between $3,000 and $15,000.
What Online Renters Insurance Tools Does Gallagher Offer?
Gallagher offers an online quote tool that you can adjust according to your needs. Policyholders can also pay their bills and file claims online or through their mobile app. Non-owners can also get an estimate of their Gallagher policy with the online quote tool.
Other Gallagher Insurance Products
Gallagher specializes in renters insurance and does not offer other insurance products.
Compare Insurance Rates
Ensure you are getting the best rate for your insurance. Compare quotes from the top insurance companies.
To evaluate Gallagher’s quality as a renters insurance company, MoneyGeek analyzed Gallagher’s website, manually collected quotes and consulted consumer intelligence organizations such as J.D. Power, the NAIC and AM Best.
About Mark Fitzpatrick
- Atlas Magazine. "AM Best Rating Scale." Accessed April 5, 2022.
- Gallagher. "Filing a Claim." Accessed April 5, 2022.
- NAIC. "Results By Complaint Index." Accessed April 5, 2022.