Does eRenterPlan Have Good Customer Service?
Good customer service goes a long way when you’re filing claims in times of distress. The best renters insurance providers have a good balance between providing quality customer service at an affordable rate. MoneyGeek assessed eRenterPlan for customer satisfaction based on its customer complaint frequency and financial stability.
Financial Stability Rating
The financial stability rating of an insurance company reflects its capability to meet financial obligations and pay off claims. AM Best is an organization that rates companies for their financial stability. AM Best awarded eRenterPlan a financial stability rating of A+, meaning eRenterPlan has demonstrated a superior ability to meet its financial obligations.
What to Expect From eRenterPlan Renters Insurance
When buying a renter’s insurance policy, you might want to familiarize yourself with the process. The application process varies between insurers, but MoneyGeek outlined how to acquire, manage and cancel your renters insurance with eRenterPlan.
Getting a quote
You can easily get an eRenterPlan renters insurance quote online. You only need to provide your ZIP code, address and other personal details.
Insurance Screening
Through a simple questionnaire, eRenterPlan’s screening determines if you’re an eligible renter. They may deny coverage if you had any fire, theft or liability losses in the past three years, or have a pet that has caused bodily injury or harm.
Insured Occupants
While going through the quotation tool, you can insure up to four additional occupants at no extra cost.
Customer support
eRenterPlan policyholders can contact customer support through (888) 512-4204 or by emailing support@leasingdesk.com.
Filing a claim
To file a claim, you can contact one of these underwriters: American Modern Insurance Group, American National Insurance Co. and Market Corp.
Canceling your policy
eRenterPlan renters insurance will continue to renew beyond the duration of your lease term unless you specifically request for a cancellation. To cancel eRenterPlan renters insurance, you will need to call their customer support through (888) 512-4204.
How Much Does eRenterPlan’s Renters Insurance Cost?
In general, the average cost of renters insurance is around $156 per year, or around $13 per month. However, this may vary depending on your chosen coverage limit.
The cost of renters insurance through eRenterPlan depends on how much coverage you need. For a policy with a $20,000 coverage limit, eRenterPlan renters insurance costs around $180 to $240 per year, or $15 to $20 per month. Optional coverages are available including pet damage, jewelry theft, bed bug remediation, water backup and identity recovery. However, the provider does not offer any discounts.
The cost of your annual premium is impacted by the coverage limit included in your policy. You will want to accurately approximate the total monetary value of your belongings to choose the correct coverage limit for your needs. The majority of borrowers typically have a $20,000 coverage limit, but you can use MoneyGeek’s personal property calculator to find out how much coverage is suitable for your property needs.
What Discounts Does eRenterPlan Offer?
eRenterPlan does not offer any discounts on renters insurance policies.
Which Coverage Types Does ERenterPlan Offer?
The cost of renters insurance is also affected by your chosen add-on coverages. Most renters insurance providers typically advertise around seven coverage options.
eRenterPlan renters insurance offers three additional coverage options including Pet Damage Liability, Negligent Water Damage, and Personal Property Replacement Coverage. The extra cost of the optional coverages will be reflected in a higher annual premium.
Below are the three optional coverages offered by eRenterPlan renters insurance. These include Pet Damage Liability, Negligent Water Damage and Personal Property Replacement Coverage.
Pet Damage Liability
eRenterPlan renters insurance does not limit any dog breed but might not accept renters if your dog has a bite history.
Negligent Water Damage
Unlike other insurance companies, any kind of water damage is fully covered with an eRenterPlan policy.
Personal Property Replacement
While other insurance companies reimburse you the depreciated value of your belongings, eRenterPlan will reimburse you the original value of your property. This excludes property that’s away from the immediate premises, such as property that’s in storage. In this case, eRenterPlan would reimburse you 10% to 20% of the personal property amount noted on the declarations page of your insurance policy .
When buying a renters insurance policy, make sure that you’re getting all of the standard renters insurance coverages like personal property, personal liability and medical payments.
Depending on your needs and situation, you might also want to look for specific coverages such as flood, earthquake or insect damage, especially if you’re living in a state or city where this is quite common. Some of these are rarely offered, so you want to make sure that you have read the fine print before signing up for a policy.
What Online Renters Insurance Tools Does eRenterPlan Offer?
The availability of online tools and features helps to improve customer experience. With eRenterPlan, you can only request a quote online; no mobile applications are currently available.
eRenterPlan’s website has an online quote tool where you can get a personalized quote based on your preferred coverage limits, deductibles and add-on coverages.
Other eRenterPlan Insurance Products
eRenterPlan specializes in renters insurance and does not offer other insurance products.
Methodology
To evaluate eRenterPlan’s quality as a renters insurance company, MoneyGeek analyzed eRenterPlan’s website, manually collected quotes and consulted consumer intelligence organizations such as J.D. Power, the NAIC and AM Best.
About Mark Fitzpatrick
sources
- eRenterPlan Insurance. "eRenterPlan Insurance About Us." Accessed April 1, 2022.
- eRenterPlan Insurance. "eRenterPlan Insurance for Renters." Accessed April 1, 2022.
- eRenterPlan Insurance. "eRenterPlan Insurance FAQ." Accessed April 1, 2022.
- AM Best. "AM Best Rating Scale." Accessed April 4, 2022.
- NAIC. "American Modern Prop & Cas Ins Co National Complaint Index Report." Accessed April 4, 2022.
- NAIC. "American Modern Insurance Group." Accessed April 4, 2022.
- NAIC. "American National Insurance Co." Accessed April 4, 2022.
- NAIC. "Markel Corp." Accessed April 4, 2022.
- American Modern Insurance Group. "Online Claim Form." Accessed April 4, 2022.
- American National Insurance Co. "Online Form." Accessed April 4, 2022.
- Markel Corp. "Online Form." Accessed April 4, 2022.