Universal North America Home Insurance Review


Key Takeaways
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Universal North America Insurance Company started in 2005 as a Texas-domiciled carrier and was acquired by 5B Alliance, LLC on January 1, 2025.

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The company provides 16 optional coverage endorsements, including equipment breakdown and identity fraud expense protection.

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Universal North America offers discounts for bundling multiple policies, and offers many endorsements to supplement coverage, like earthquake coverage, townhouse coverage, permitted incidental occupancy coverage and more.

What Does Universal North America Homeowners Insurance Cover?

Universal North America's home insurance includes the six standard coverages that protect your dwelling, belongings and liability.

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    Dwelling Coverage

    Dwelling coverage covers repair or reconstruction costs for your home's main structure when events like fires, storms or vandalism cause damage.

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    Other Structures Coverage

    Other structures coverage handles damage to detached structures, including sheds, garages, swimming pools, privacy fences and standalone carports.

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    Personal Property Coverage

    Personal property coverage pays to replace or repair your possessions including furniture, electronics, clothing and household items after covered loss events.

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    Personal Liability Coverage

    Personal liability coverage handles legal costs and settlements if someone gets injured on your property or you accidentally damage another person's property.

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    Medical Payments Coverage

    Medical payments coverage handles medical bills for guests injured at your home without requiring a liability determination.

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    Loss of Use Coverage

    Loss of use coverage reimburses hotel costs, restaurant meals and other living expenses when you can't stay in your home during covered repairs. This coverage also pays for storage fees, laundry expenses and increased commuting costs while your home is uninhabitable.

Optional Home Insurance Coverages from Universal North America

Universal North America offers 16 optional endorsements to build on your standard homeowners policy, though availability varies by state. Standard coverage doesn't cover every risk, so endorsements let you fill gaps based on your home and situation. Review the table below to see which options apply to you.

Equipment Breakdown
Pays for damage to AC systems, electronics and pool pumps from electrical arcing, mechanical breakdown, short circuits, line surges, centrifugal force and owner error.
Flood Insurance
Provides coverage through the National Flood Insurance Program with no loan repayment required, financial protection for personal belongings and immediate relief availability
Earthquake Coverage
Covers your home, other structures, personal property and additional living expenses. A limited option for basic home protection only is also available
Scheduled Personal Property
Covers specifically listed valuable items
Water Damage
Extends financial protection for water-related damage beyond standard coverage
Home Equipment Protection
Covers damage to home equipment and systems
Personal Injury
Covers legal liability for non-physical harm such as defamation or false arrest
Rental to Others
Covers your home when you rent part of it to tenants
Increased Limit of Liability
Raises your liability coverage limits above standard policy amounts
Increased Loss Assessment
Raises coverage for condo association assessments beyond base limits
Personal Property Value Loss Settlement
Changes how your personal property gets valued after a loss
Permitted Incidental Occupancies
Covers small business activities run from your home
Townhouse/Rowhouse
Covers attached home structures with terms tailored to that property type
Increased Other Structures
Raises coverage limits for detached structures on your property
Seasonal or Unoccupied Property
Covers vacation homes or secondary properties not occupied year-round
Identity Fraud Expense
Reimburses costs tied to identity theft recovery and restoration

What Does Universal North America's Home Insurance Not Cover?

Universal North America's standard homeowners insurance excludes certain perils that require separate policies or endorsements, including flood and earthquake damage. It also won't cover intentionally caused damage, normal wear and tear or losses from neglected maintenance.

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    Certain Natural Disasters

    Floods and earthquakes need standalone coverage or specific endorsements since standard homeowners policies exclude these events. Universal North America offers both flood insurance through the National Flood Insurance Program and earthquake coverage as optional additions.

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    Intentional or Preventable Damage

    Your policy won't cover damage you cause deliberately or problems that result from poor maintenance and normal wear over time. This includes pest infestations, mold from neglected leaks and structural issues from deferred maintenance.

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    High Value Items

    Basic policies cap coverage for high-value belongings like fine jewelry, antiques and artwork at limited amounts per item. You need scheduled personal property coverage to insure these items at their full replacement value.

Universal North America Homeowners Insurance Discounts

Universal North America provides one way to get affordable homeowners insurance through policy bundling, with discount availability varying by state. Ask your agent about discount eligibility, as Universal North America's discounts vary by location.

How to Buy Universal North America’s Homeowners Insurance

You can buy home insurance from Universal North America by finding a local agent through the company's online search tool or calling 866-778-4462 for assistance. Universal North America works exclusively through independent agents who provide quotes and answer coverage questions.

  1. 1
    Calculate Coverage

    Figure out how much you need by checking your home's replacement cost, personal property value and liability exposure. Make a home inventory of your belongings to set accurate personal property coverage limits.

  2. 2
    Find an Agent

    Use Universal North America's online agent search to find an independent agent in your area or call 866-778-4462 for referrals. Your agent will gather details about your property and coverage needs to put together personalized quotes.

  3. 3
    Compare Options

    Review the coverage levels, deductible amounts and optional endorsements available through Universal North America with your agent. Ask how each option affects your premium so you can find the right balance between cost and coverage.

  4. 4
    Get Discounts

    Ask your agent about Universal North America's bundling discount for buying multiple policies together. Confirm which discounts you qualify for before finalizing your policy.

  5. 5
    Lock In Your Policy

    Review your policy documents to confirm the coverage limits, deductibles and exclusions match your needs. Sign your application and pay your first premium to activate your Universal North America homeowners insurance.

Universal North America Home Insurance: Quick History

Universal North America Insurance Company was established in June 2005 as a Texas-domiciled carrier under Universal Insurance Holdings of North America.

The company merged with its Florida counterpart, Universal Insurance Company of North America, in June 2021. 5B Alliance, LLC acquired Universal North America on January 1, 2025, with Rafael Cedeño serving as CEO and Chair.

Other Universal North America Products

Universal North America offers insurance beyond traditional home policies for different customer segments. The insurer covers rental properties, condo units and commercial operations. Not all coverages are available in all states.

Property Insurance
Universal North America insures renters through personal property and liability coverage, condo unit owners with protection beyond association policies, and landlords with dwelling fire coverage for rental properties including liability and loss of income coverage.
Flood Insurance
Universal North America partners with the National Flood Insurance Program to offer federally backed flood coverage with no loan repayment and protection for personal belongings.
Earthquake Insurance
Universal North America offers earthquake coverage including dwelling, other structures, personal property and additional living expenses, or limited earthquake policies with basic home protection only.
Businessowner Insurance
Universal North America covers small retail businesses like barber shops, beauty salons, florists and pet shops with building coverage up to $5 million, business property coverage up to $1 million and liability coverage from $300,000 to $2 million per occurrence.

Universal North America Home Insurance Review: Bottom Line

Universal North America offers comprehensive homeowners insurance with 16 additional coverage options like scheduled personal property and water damage protection. Policyholders save through the company's bundling discount when combining multiple insurance products.

Universal North America extends its insurance portfolio to renters, condo owners and landlords with property-specific policies, plus flood insurance backed by the National Flood Insurance Program. The insurer also provides dwelling fire coverage for landlords, condo unit owner policies and business owner insurance for small retail establishments.

Universal North America Home Insurance: FAQ

We answer common questions about Universal North America's home insurance policies, available discounts and coverage options below.

What types of homeowners insurance does Universal North America offer?

Does Universal North America offer flood and earthquake coverage?

Universal North America Home Insurance: Related Pages

About Mark Fitzpatrick


Mark Fitzpatrick, Licensed P&C Insurance Expert, MoneyGeek

Mark Fitzpatrick, a Licensed Property and Casualty (P&C) Insurance Producer in Connecticut, is MoneyGeek's resident insurance expert. He has spent nearly a decade analyzing the market, first at LendingTree and now at MoneyGeek, where he produces original research on hundreds of carriers and millions of rates across auto, home, renters, health and life insurance.

He covers economics and insurance at MoneyGeek, and his work has been featured in The Washington Post, The New York Times and NPR, among other outlets.

Like all MoneyGeek analysts, he draws on independent cost and consumer experience data. No insurance company partnership influences his recommendations.

Fitzpatrick earned his degrees from Johns Hopkins University (M.A. Economics and International Relations) and Boston College (B.A.). His career began in financial risk management at State Street. He's also a five-time “Jeopardy!” champion.


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