Amica Car Insurance Review


Key Takeaways
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Amica ranks 10th for full coverage and ninth for minimum liability coverage with average monthly rates of $137 and $66, respectively.

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Amica earns second place nationwide for overall customer satisfaction due to its strong agent service and positive forum reviews from policyholders.

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Amica secures fifth place for coverage options, offering unique features like loyalty rewards that reduce deductibles over time and accident forgiveness protection.

Amica Car Insurance Ratings

Amica ranks third nationally, making it one of the top car insurance providers in the nation. The company excels in affordability and coverage options. This ranking reflects a 40-year-old male driver with good credit and no driving violations. Amica's ranking for your profile depends on your coverage needs.

Overall Score4.363
Customer Experience4.862
Coverage3.865
Affordability4.195

Who Is Amica Car Insurance Best and Worst For?

Amica works best for adult drivers, seniors, drivers with accidents and those with speeding tickets who value excellent customer experience. You shouldn't consider Amica if you have a DUI or bad credit, as rates become expensive.

Compare how Amica stacks up for your unique profile below.

Data filtered by:
Adult Drivers
Female
100/300/100,000 - 1000 comp_coll
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
Overall Score4.374
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Amica Car Insurance Ratings by State

Amica earns top-five rankings in four out of 51 states and territories across the nation. The company is the best overall provider in Rhode Island, holding the number one position for insurance coverage and customer satisfaction.

Connecticut4.322
Massachusetts4.552
New Jersey4.622
Rhode Island4.681

*Ratings are based on a 40-year-old male driver with good credit and no driving violations who insures a 2012 Toyota Camry.

Amica Car Insurance vs. Competitors

Here's how Amica's car insurance rates and coverage compare with major national insurers:

Amica vs. GEICO
4.36 vs. 4.34
Amica slightly edges out GEICO despite being more expensive due to higher customer experience and coverage scores.
Amica vs. State Farm
4.36 vs. 4.16
Amica outperforms State Farm in our categories of affordability, coverage and customer service.
Amica vs. AAA
4.36 vs. 3.79
Amica outperforms AAA as an overall choice for car insurance.
Amica vs. Allstate
4.36 vs. 3.78
Although Allstate's coverage options are slightly better, Amica earns a higher overall score due to customer service and affordability.
Amica vs. USAA
4.36 vs. 4.86
For military members, USAA outpaces Amica in all categories, though Amica remains a strong overall option.
Amica vs. Travelers
4.36 vs. 4.5
Travelers, while lacking in customer service, has better rates and more coverage options than Amica overall.
Amica vs. Farmers
4.36 vs. 3.86
Amica outperforms Farmers in most categories across all states.

How Much Does Amica Car Insurance Cost?

Amica car insurance costs $50 to $5,104 monthly, depending on your specific profile and coverage needs. To find the best rate for your situation, check the national costs below by age group, gender, coverage, credit score and driving record.

Data filtered by:
Adult Drivers
Female
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
100/300/100,000 - 1000 comp_coll
$389$4,66912%11

Amica Car Insurance Rates by Driver Category

Amica is one of the cheapest car insurance companies for seniors and drivers with accidents. Drivers with DUIs or bad credit, however, will find much higher rates. Review how affordable Amica is for your driving category below.

Adult Drivers$56$115-6%5
Young Drivers$133$275-9%6
Senior Drivers$62$130-17%3
Drivers With An Accident$72$146-19%4
Drivers With A DUI$169$34457%15
Drivers With A Speeding Ticket$70$144-7%5
Drivers With Bad Credit$192$38728%14
Drivers With Low Income$89$180-0%8
Adult Drivers$57$117-6%5
Drivers With Newer Cars$86$18023%10
Drivers With Old Cars$58$1218%9

*We modified all profiles based on a 40-year-old male driver with good credit and no driving violations, driving a 2012 Toyota Camry. Young drivers are 25 and under, adults 26 to 64 and seniors 65+. We changed the vehicle age to 2007 for older cars and 2025 for newer ones.

Amica Car Insurance Rates by State

Amica's average monthly rates vary from $35 to $152 by state. The provider ranks within the top five most affordable options in four states. See Amica's affordability and pricing in your area below.

Connecticut$62$131-16%4
Massachusetts$35$84-17%3
New Jersey$86$152-17%4
Rhode Island$46$101-26%3

*Rates are based on a 40-year-old male driver with good credit, no driving violations and a 2012 Toyota Camry.

Amica Car Insurance Discounts

Amica offers 18 car insurance discounts, with average savings of up to 30% depending on your driving profile, involvement in programs and your area. Check out its offerings:

Multi-Policy/Bundle
Up to 30%
Bundle auto with home, umbrella, life, renters, condo or motorcycle insurance
Available nationwide
Multi-Car
Up to 25%
2+ vehicles on same policy
Available nationwide
StreetSmart Telematics
Up to 20%
Download mobile app to track driving habits and demonstrate safe driving behaviors
Varies by state
Accident-Free
Variable
No claims for past 3 years with at least one driver having 39+ months driving experience
Available nationwide
Good Student
20%
Full-time high school or college students ages 15-25 with B average or higher
Available nationwide
Homeowner
Variable
Own a home (even if insured elsewhere)
Available nationwide
Continuous Insurance
Variable
Continuous insurance with any company for 2+ years (more years = more savings)
Available nationwide
Legacy
Variable
Drivers under 30 whose parents had Amica auto policy for 5+ consecutive years
Available nationwide
Student Away at School
Variable
Full-time student living away from home without vehicle access
Available nationwide
Young Driver Training
Variable
Drivers under 21 who complete accredited driver training program
Available nationwide
Defensive Driver Training
12%
Complete approved defensive driving course
Ages vary by state
Anti-Theft Device
18%
Vehicle equipped with approved anti-theft devices like car alarms or GPS tracking
Available nationwide
Electronic Stability Control
Variable
Vehicle equipped with electronic stability control system
Available nationwide
Passive Restraints
Variable
Vehicle equipped with factory-installed passive restraint devices
Available nationwide
Forward-Collision Warning
Variable
Vehicle has forward-collision warning system
Available nationwide
Adaptive Headlights
Variable
Vehicle has specialty headlights for low-light driving safety
Available nationwide
Paid in Full
Variable
Pay entire policy premium upfront
Available nationwide
Paperless/E-Policy
Variable
Receive bills and policy documents electronically
Available nationwide

Amica Car Insurance Customer Reviews and Reputation

Amica earns second place for customer experience in MoneyGeek's comprehensive customer satisfaction study. Customers appreciate the company's responsive agents and user-friendly digital tools, though some policyholders report longer-than-expected claim resolution times. 

The following sections break down buying, policy management and claims process experiences based on MoneyGeek's research.

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    Buying Process Experience

    Amica offers direct purchasing through its website and phone, with knowledgeable customer service representatives who can explain coverage options thoroughly. The online quote process is straightforward and provides competitive rates for the coverage levels offered. As a mutual company, Amica doesn't use aggressive sales tactics or commission-driven agents.

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    Policy Management

    Amica's website and mobile app provide comprehensive policy management tools with a clean, user-friendly interface. The digital platform handles most routine tasks efficiently, including payments, coverage adjustments, and document access. Customer service representatives are available for more complex changes and are consistently rated highly for helpfulness and knowledge. The company's mutual structure means policy dividends may be returned to members during profitable years, though this isn't guaranteed.

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    Claims Experience

    Amica consistently ranks among the top insurers for claims satisfaction, with a reputation for fair handling and prompt resolution. Claims can be reported 24/7 through phone or the mobile app, and adjusters are known for being thorough but reasonable in their assessments. The company's smaller size compared to industry giants means more personalized attention during the claims process. Repair shop networks are solid but may be more limited in some regions compared to larger national insurers.

Amica Car Insurance Industry Customer Satisfaction Ratings

Amica ranks well for financial strength from all industry rating agencies, as well as in J.D. Power studies. Here are Amica's scores from industry agencies.

AM Best Financial Strength
A+ (Superior)
A++ to D-
Superior ability to meet financial obligations and pay claims
AM Best Long-Term Credit Standing
aa-
aaa to d
High credit quality with negative outlook
S&P Global Financial Strength
N/A
AAA to D
Not rated
Moody's Financial Strength
N/A
Aaa to C
Not rated
NAIC Auto Complaints
0.98
1.00 is average
Slightly fewer complaints than expected
J.D. Power Digital Service Experience
724/1,000
1,000-point scale
Above average (2nd place)
J.D. Power Auto Claims Satisfaction Study
746/1,000
Out of 1,000
Well above average, 2nd place overall
J.D. Power Overall Customer Satisfaction
735/1,000
Out of 1,000
Places 1st in only region ranked (New England)
NAIC Auto Complaints
1.31
1.00 is average
Slightly higher complaints than expected

Amica Car Insurance Reddit and Forum Customer Satisfaction

Amica customers on Reddit and online forums consistently praise the company's exceptional customer service, fair claim handling and genuine care for long-term policyholders, valuing the personal touch and lack of pushy sales tactics. However, common concerns include higher premiums than budget insurers, limited availability in some states and fewer digital features compared to tech-forward competitors, though most members feel the superior service justifies the cost.

Here's what real customers are saying about their experiences on forums:

Pricing and Value

Claims Processing

Customer Service

Digital Experience

Trust and Reputation

Coverage Options

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REVIEWS ON FORUMS AREN’T A PERFECT GAUGE

Negative reviews dominate forums and don't reflect overall service quality. For a complete picture, combine user reviews with industry resources like J.D. Power, independent agents, the National Association of Insurance Commissioners (NAIC) and the Insurance Information Institute.

Amica Car Insurance Coverage Options

Amica provides standard auto insurance coverage like other top insurers, including liability, comprehensive and collision protection. Additional add-ons from the company include:

Gap Insurance    
Pays the difference between your car's actual cash value and remaining loan or lease balance if totaled    
$20-40 per six-month policy; Available for new cars only; Much cheaper than dealer financing
 
Roadside Assistance (Towing & Labor)
24/7 help with towing, flat tires, dead batteries, lockouts, fuel delivery, getting unstuck    
Up to $100 per incident; Available through mobile app; Around $20 per year
 
Full Glass Coverage    
Repair or replacement of windshield, windows, and auto glass without deductible    
No deductible for glass claims; Lifetime guarantee on replacements; Access to vetted repair shops
 
Uninsured Motorist Property Damage    
Covers vehicle damage when at-fault driver has no insurance or insufficient coverage    
Optional in most states; Recommended to match liability limits; May have deductible in some states
 
Additional protection when using your vehicle for Uber, Lyft, DoorDash, or other commercial services    
State availability varies; Fills coverage gaps in personal policies; Covers waiting periods
 
Covers rental car costs while your vehicle is being repaired after a covered loss    
$20 per day, up to $600 total; Includes public transportation; Requires comprehensive or collision coverage
 
Medical Payments (MedPay)    
Covers medical expenses for you and passengers after an accident, regardless of fault    
Includes ambulance fees and funeral expenses; No deductible; Supplements health insurance
 
Personal Injury Protection (PIP)    
Comprehensive coverage for medical expenses, lost wages, rehabilitation, and other costs after an accident    
Required in some states; Broader than MedPay; Covers income replacement
 

Other Amica Insurance Coverage Options to Consider

You can bundle these insurance types with your auto policy or buy them separately:

Who Offers It?
Insurance Products

Amica (Directly Offered)

Auto, home, motorcycle, boat, RV/travel trailer, renters, condo, umbrella, life (term and whole), annuities, home business coverage

Third-Party Partner

Small busines (through Hiscox Group), pet, flood, wedding/event

Amica Auto Insurance Review: Bottom Line

Amica is a strong choice for car insurance, ranking best in affordability, customer experience and coverage. In MoneyGeek's study, Amica ranks second for full and minimum coverage.

Compare quotes from multiple insurers, research your coverage needs and choose the right coverage level before purchasing.

Amica Car Insurance Reviews: FAQ

Here are MoneyGeek’s expert answers to frequently asked questions about Amica car insurance:

Does Amica insurance have a good reputation?

Where is Amica the best car insurance company?

How much does Amica car insurance cost on average?

Is Amica known for denying claims?

Is Amica a good option for high-risk drivers?

Does Amica raise car insurance rates over time?

Is Amica good for young drivers?

How We Rated Amica Car Insurance

MoneyGeek pulled auto insurance rate data from Quadrant Information Services and compared prices from 79 insurers in every U.S. ZIP code.

Standard Driver Profile Used for Analysis

We used a baseline driver profile to ensure consistent rate comparisons. Our standard driver has these characteristics:

  • Age: 40 years old, male
  • Vehicle: 2012 Toyota Camry LE
  • Driving history: Clean record
  • Annual mileage: 12,000 miles
  • Credit rating: Good
  • License status: Valid and active
  • Insurance history: Currently covered with no previous claims

We then modified specific variables, including age, driving record, credit score and military status, to determine which insurers offer the best rates for different driver categories. Our minimum coverage rates represent policies meeting state-required minimums. Full coverage includes 100/300/100 liability limits plus comprehensive and collision coverage with $1,000 deductibles.

Company Rating System

Our evaluation process weighted three key factors:

  • Cost (60% weight): We compared quotes across multiple driver profiles within each city, measuring how competitively each insurer prices its policies against local competitors.
  • Customer satisfaction (30% weight): We analyzed customer feedback from multiple sources, including Google reviews, J.D. Power ratings, AM Best scores and online forums like Reddit, to assess overall service quality and customer experience.
  • Coverage variety (10% weight): We evaluated each provider's coverage options, considering the breadth of available policies and any unique benefits or features.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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