Lemonade vs. Pets Best Pet Insurance


Lemonade vs. Pets Best Pet Insurance: Key Takeaways
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Lemonade charges less than Pets Best. Lemonade costs $22 monthly for middle-aged cats and $45 for middle-aged dogs. Pets Best charges $27 and $53.

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Lemonade has better customer service than Pets Best with 72% positive Reddit sentiment. Customers praise its fast claim approvals and instant reimbursements through its mobile app.

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Pets Best has broader coverage than Lemonade with unlimited coverage and direct vet payment.

Is Lemonade or Pets Best Pet Insurance Better?

Lemonade edges out Pets Best as the better pet insurance for dogs and cats overall. Your best choice still depends on what matters most to you:

  • Affordability: Lemonade charges less than Pets Best for both dogs and cats. For dog owners specifically, Lemonade ranks first nationally for affordable pet insurance.
  • Customer experience: Lemonade has better customer service than Pets Best, ranking third nationally. Pet owners praise its fast claims processing and user-friendly mobile app.
  • Coverage: Pets Best has better coverage for both pets if maximizing policy benefits matters more to you than cost. It ranks second nationally, four spots ahead of Lemonade.
Data filtered by:
Overall Score
CatLemonade17
DogLemonade13

How We Decided the Winning Pet Insurance Provider

Compare pet Insurance Rates

Get the best rate for your pet's coverage needs. Compare quotes from top pet insurance companies.

Learn more about the best pet insurance options for different situations:

Lemonade and Pets Best Comparison by State

Lemonade beats Pets Best in every state we analyzed for both dogs and cats. It ranks as the best pet insurance company nationwide.

Data filtered by:
Select
AlabamaCatLemonade
AlabamaDogLemonade
AlaskaCatLemonade
AlaskaDogLemonade
ArizonaCatLemonade
ArizonaDogLemonade
ArkansasCatLemonade
ArkansasDogLemonade
CaliforniaCatLemonade
CaliforniaDogLemonade
ColoradoCatLemonade
ColoradoDogLemonade
ConnecticutCatLemonade
ConnecticutDogLemonade
DelawareCatLemonade
DelawareDogLemonade
FloridaCatLemonade
FloridaDogLemonade
GeorgiaCatLemonade
GeorgiaDogLemonade
HawaiiCatLemonade
HawaiiDogLemonade
IdahoCatLemonade
IdahoDogLemonade
IllinoisCatLemonade
IllinoisDogLemonade
IndianaCatLemonade
IndianaDogLemonade
IowaCatLemonade
IowaDogLemonade
KansasCatLemonade
KansasDogLemonade
KentuckyCatLemonade
KentuckyDogLemonade
LouisianaCatLemonade
LouisianaDogLemonade
MaineCatLemonade
MaineDogLemonade
MarylandCatLemonade
MarylandDogLemonade
MassachusettsCatLemonade
MassachusettsDogLemonade
MichiganCatLemonade
MichiganDogLemonade
MinnesotaCatLemonade
MinnesotaDogLemonade
MississippiCatLemonade
MississippiDogLemonade
MissouriCatLemonade
MissouriDogLemonade
MontanaCatLemonade
MontanaDogLemonade
NebraskaCatLemonade
NebraskaDogLemonade
NevadaCatLemonade
NevadaDogLemonade
New HampshireCatLemonade
New HampshireDogLemonade
New JerseyCatLemonade
New JerseyDogLemonade
New MexicoCatLemonade
New MexicoDogLemonade
New YorkCatLemonade
New YorkDogLemonade
North CarolinaCatLemonade
North CarolinaDogLemonade
North DakotaCatLemonade
North DakotaDogLemonade
OhioCatLemonade
OhioDogLemonade
OklahomaCatLemonade
OklahomaDogLemonade
OregonCatLemonade
OregonDogLemonade
PennsylvaniaCatLemonade
PennsylvaniaDogLemonade
Rhode IslandCatLemonade
Rhode IslandDogLemonade
South CarolinaCatLemonade
South CarolinaDogLemonade
South DakotaCatLemonade
South DakotaDogLemonade
TennesseeCatLemonade
TennesseeDogLemonade
TexasCatLemonade
TexasDogLemonade
UtahCatLemonade
UtahDogLemonade
VermontCatLemonade
VermontDogLemonade
VirginiaCatLemonade
VirginiaDogLemonade
WashingtonCatLemonade
WashingtonDogLemonade
West VirginiaCatLemonade
West VirginiaDogLemonade
WisconsinCatLemonade
WisconsinDogLemonade
WyomingCatLemonade
WyomingDogLemonade

How We Decided the Winning Pet Insurance Provider by State

Lemonade vs. Pets Best Pet Insurance Cost

Lemonade beats Pets Best on pet insurance cost for every age category in our study. Senior dog owners save the most, paying 56% less with Lemonade compared to Pets Best.

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KittensLemonade$1025%
Young CatsLemonade$1322%
PuppiesLemonade$1930%
Middle Aged CatsLemonade$2217%
Young DogsLemonade$2523%
Senior CatsLemonade$3252%
Middle Aged DogsLemonade$4516%
Senior DogsLemonade$5856%

How We Decided the Winning Pet Insurance Provider

Lemonade vs. Pets Best Pet Insurance Cost by State

Lemonade consistently has the cheapest pet insurance for every age group in all 50 states compared to Pets Best. That price advantage holds true whether you're insuring a kitten in California or a senior dog in New York.

Data filtered by:
Middle Aged Dogs
AlabamaLemonade$3317%
ArizonaLemonade$5417%
ArkansasLemonade$3017%
CaliforniaLemonade$5617%
ColoradoLemonade$5617%
ConnecticutLemonade$5117%
DelawareLemonade$4517%
FloridaLemonade$5017%
GeorgiaLemonade$4017%
HawaiiLemonade$4517%
IllinoisLemonade$5517%
IndianaLemonade$4017%
IowaLemonade$3717%
LouisianaLemonade$3617%
MarylandLemonade$4317%
MassachusettsLemonade$5717%
MichiganLemonade$4417%
MinnesotaLemonade$4617%
MississippiLemonade$3817%
MissouriLemonade$3517%
MontanaLemonade$3717%
NebraskaLemonade$4017%
NevadaLemonade$4617%
New HampshireLemonade$5117%
New JerseyLemonade$5017%
New MexicoLemonade$3917%
New YorkLemonade$4817%
North CarolinaLemonade$3917%
North DakotaLemonade$3417%
OhioLemonade$4117%
OklahomaLemonade$3717%
OregonLemonade$5517%
PennsylvaniaLemonade$4617%
Rhode IslandLemonade$3917%
South CarolinaLemonade$4217%
TennesseeLemonade$4117%
TexasLemonade$4717%
UtahLemonade$4217%
VirginiaLemonade$4717%
WashingtonLemonade$5117%
WisconsinLemonade$4717%

How We Decided the Winning Pet Insurance Provider by State

Lemonade vs. Pets Best Pet Insurance Discounts

Pets Best has more pet insurance discounts than Lemonade, with four ways to save compared to Lemonade's three. Both companies give you 5% off for insuring multiple pets, so they're equally affordable if you have several furry friends.

Lemonade comes out ahead on bundling discounts, with 10% off when you combine policies. Pets Best instead caters to military members, employer groups and veterinary staff.

Multiple pets

Get 5% off when you insure two or more pets with Lemonade.

Receive 5% discount on each additional pet enrolled with Pets Best.

Bundling

Save 10% when you bundle pet insurance with other Lemonade policies.

None.

Paying annually

Receive 5% discount when you pay annually in full instead of monthly.

None.

Military

None.

Active duty service members, veterans and military spouses or kids get 5% off on pet insurance.

Employer group plan

None.

Save 5% for joining a participating employer's group plan.

Veterinary staff

None.

5% off for employees working at a veterinary clinic.

Lemonade vs. Pets Best Pet Insurance Customer Experience

Lemonade provides better customer experience than Pets Best, finishing third in our national ranking while Pets Best is behind by two spots. Lemonade outperforms Pets Best across different platforms, from Trustpilot and the Better Business Bureau to Reddit.

  • trustSeal icon

    Lemonade vs Pets Best Trustpilot ratings

    Lemonade is better than Pets Best on Trustpilot, 4 out of 5 against 3.6 out of 5, though neither company escapes complaints entirely. Fast reimbursements and an easy app result in praise for Lemonade, while claim denials and rate hikes generate most of its criticism.

    Pets Best has straightforward plans and dependable service, but slow claim processing and a glitchy website that blocks account access are recurring sore points.

  • trustSeal icon

    Lemonade vs Pets Best BBB ratings

    A B- rating puts Lemonade ahead of Pets Best, which sits at "Not Rated." That B- reflects 601 total complaints against Lemonade, only two of them still open, meaning most got resolved.

    Pets Best hasn't earned a score at all: the company is still working through complaints the BBB already marked closed, which keeps a rating from being assigned.

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    Lemonade vs Pets Best Pet Insurance Reddit Sentiment

    Reddit favors both companies, just by different margins: Lemonade at 72% positive (23 of 32 comments), Pets Best close behind at 70% (seven of 10).

    What Lemonade users praise is speed, instant approvals through the app and reimbursements that can land within minutes. Pets Best fans point to responsive service and thorough coverage instead, though a recurring complaint is claims that drag on for weeks before processing.

Lemonade vs. Pets Best Pet Insurance Coverage

Pets Best offers better pet insurance coverage for dogs and cats than Lemonade, ranking second compared to Lemonade's sixth position. Pets Best offers unlimited coverage and the option to pay licensed veterinarians directly for covered claims, which Lemonade lacks. Pets Best also has no upper age limits, while Lemonade only insures pets up to 14 years old based on breed.

Diagnostics
Fractures and broken bones
Lacerations and bite wounds
Parasite treatment

✓ 

Only covers prevention through an optional add-on

Digestive illnesses
Hereditary conditions
Congenital conditions
Chronic conditions
$100, $250, $500, $750

$100, $200, $250, $500, $1,000

$5,000, $10,000, $20,000, $50,000, $100,000 

$5,000, $10,000, Unlimited

60%, 70%, 80%, 90%

70%, 80%, 90%

2 days for accidents, 14 days for illnesses, 30 days for orthopedic conditions and up to 6 months for cruciate ligament events

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Age restrictions

Only insures pets up to 14 years old, depending on breed

No upper age limit for enrollment

Pre-existing conditions

Non-chronic pre-existing conditions may be covered if cured and symptom-free for 12 months

Curable pre-existing conditions may be eligible for coverage if cured and no further treatment is needed

Direct vet payment

Doesn't offer direct vet payment

Pays vets directly if you submit a completed claim along with a veterinarian reimbursement release form that both you and your vet have signed

Coverage varies by state and policy terms. Always review your specific policy documents to understand exact coverage terms, exclusions and limitations.

Lemonade vs. Pets Best Pet Insurance Add-ons

Both Lemonade and Pets Best allow pet owners to expand their base coverage with optional add-ons. Lemonade offers nine add-ons, while Pets Best has four.

Lemonade Pet Insurance Add-ons

  • Routine Vet Care package: Reimburses one wellness exam, three vaccinations, blood tests, parasite testing and heartworm testing.
  • Routine Vet Care Plus: Covers unlimited wellness exams and vaccines, plus Life Essentials coverage for spaying/neutering, heartworm/flea/tick prevention medication, deworming, nail trimming, joint and organ screening, genetic testing and preventative x-rays and ultrasounds.
  • Preventative+ Care package: Covers all Routine Vet Care benefits plus routine dental cleaning and heartworm treatment or flea/tick medication.
  • Puppy/Kitten Preventative Care package: For pets under 2 years old. Covers two wellness exams, up to six vaccines, heartworm or flea/tick medication, spay/neuter procedure and microchip.
  • Vet visit fee add-on: Reimburses exam fees for covered accidents or illnesses.
  • Physical therapy add-on: Covers rehabilitation, acupuncture, chiropractic care and hydrotherapy.
  • Dental illness add-on: Covers dental services like tooth extractions, root canals and gum disease treatment.
  • Behavioral add-on: Covers behavioral training and therapy for issues like anxiety or aggression.
  • End-of-life add-on: Covers vet-recommended euthanasia, cremation and memorial expenses.

Pets Best Pet Insurance Add-ons

  • EssentialWellness plan: Covers annual exams, vaccines, bloodwork, heartworm tests, deworming, urinalysis and fecal exams with a fixed annual benefit.
  • BestWellness plan: Covers all EssentialWellness benefits plus dental cleaning and spay/neuter.
  • Exam Fees add-on: Reimburses exam fees for diagnosing an eligible accident or illness.
  • Physical Therapy add-on: Covers rehabilitation, acupuncture and chiropractic care for an eligible accident or illness.

Lemonade vs. Pets Best Pet Insurance: Bottom Line

Lemonade beats Pets Best for pet insurance overall with better affordability and customer service. Lemonade charges $45 monthly for middle-aged dogs and $22 monthly for cats. It has 72% positive Reddit sentiment for fast claim approvals and instant reimbursements. Pets Best has more comprehensive coverage for pet owners who want extensive plan benefits over cost savings.

Lemonade vs. Pets Best Pet Insurance Comparison: FAQ

Compare Lemonade and Pets Best pet insurance through these common questions:

About Connor Bolton


Connor Bolton, Senior SEO and Content Manager (Business & Pet), MoneyGeek

Connor Bolton is Senior SEO and Content Manager at MoneyGeek, where he leads the business and pet insurance editorial teams. He sets the research framework, data standards and content structure for his team. All content goes through his accuracy review before publication. Connor also writes in-depth guides and has spent more than four years covering insurance products across personal, commercial and specialty lines.

The research infrastructure Connor built covers auto, home, renters, life, health, business and pet insurance across pricing analysis, carrier research, customer experience and coverage evaluation. It includes over 6 million data points for business insurance across 408 industry areas, all 50 states and 16 vehicle types. The pet insurance side covers over 5 million profiles across 18 major providers, 100+ breeds and ages up to 20 years. Connor’s insurance research and his team's work have been cited by the U.S. Chamber of Commerce, Allstate, Liberty Mutual, CBS News, Forbes and LegalZoom.

Connor also talks with underwriters and carrier liaisons at Ethos, The Hartford, ERGO NEXT, Nationwide and State Farm, and monitors business and pet owner communities on Reddit. Those sources shape how his team evaluates carriers, structures rate analysis and writes content for real pet owners.

Questions about MoneyGeek's business or pet insurance content? Reach him at connor@moneygeek.com or on LinkedIn.


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