Pets Best's pet insurance scores 3.8 out of 5 for cats and 4.05 for dogs in our analysis. Coverage quality ranks second nationally. Affordability lags, especially for cat owners at sixth place. Pets Best imposes a 14-day waiting period for accidents and illnesses, which is standard across the industry.
Pets Best Pet Insurance Review
Updated: April 28, 2026
Advertising & Editorial Disclosure
Pets Best Pet Insurance Review: Key Takeaways
Pets Best ranks sixth for cat insurance affordability and fourth for dog insurance, with monthly premiums starting at $28 for cats and $53 for dogs.
Ranking fifth nationally for customer experience, Pets Best earns a B+ rating with the Better Business Bureau and receives positive customer feedback on Trustpilot.
Pets Best ranks second nationwide for coverage options, offering accident-only and accident and illness plans, plus optional wellness riders for routine care coverage.
Pets Best Pet Insurance Ratings
Data filtered by:
Dog
| Customer Experience | 3.95 | 5 |
| Coverage | 4.04 | 2 |
| Overall Score | 4.05 | 3 |
| Affordability | 4.14 | 4 |
WHO IS PETS BEST PET INSURANCE BEST FOR?
Pets Best works best for owners who want low deductibles or unlimited payouts. The company also offers to pay licensed veterinarians directly to reduce upfront costs.
Learn more about the best pet insurance options for your pet:
Pets Best Pet Insurance Ratings by State
Pets Best covers all 50 states with steady performance nationwide. For dog insurance, it ranks second in one state and third in 25 states. While Pets Best doesn't provide the best pet insurance overall, its coverage quality hits second place across every state for both cats and dogs. Dog insurance affordability ranks second in five states and third in 20 states.
Data filtered by:
Overall Score
Dog
| South Carolina | 3.95 | 4 |
| Arizona | 4.05 | 3 |
| California | 4.05 | 6 |
| Colorado | 4.05 | 3 |
| Connecticut | 4.05 | 4 |
| Delaware | 4.05 | 3 |
| Florida | 4.05 | 3 |
| Georgia | 4.05 | 4 |
| Hawaii | 4.05 | 4 |
| Illinois | 4.05 | 4 |
| Maine | 4.05 | 4 |
| Massachusetts | 4.05 | 4 |
| Michigan | 4.05 | 3 |
| Minnesota | 4.05 | 4 |
| Nevada | 4.05 | 3 |
| New Hampshire | 4.05 | 3 |
| New Jersey | 4.05 | 3 |
| New York | 4.05 | 3 |
| Ohio | 4.05 | 3 |
| Oregon | 4.05 | 4 |
| Pennsylvania | 4.05 | 3 |
| Texas | 4.05 | 4 |
| Utah | 4.05 | 3 |
| Virginia | 4.05 | 3 |
| Wisconsin | 4.05 | 2 |
| Alaska | 4.1 | 4 |
| Idaho | 4.1 | 4 |
| Indiana | 4.1 | 4 |
| Iowa | 4.1 | 3 |
| Kansas | 4.1 | 4 |
| Louisiana | 4.1 | 3 |
| Maryland | 4.1 | 3 |
| Mississippi | 4.1 | 3 |
| Montana | 4.1 | 4 |
| Nebraska | 4.1 | 3 |
| North Carolina | 4.1 | 3 |
| North Dakota | 4.1 | 3 |
| Oklahoma | 4.1 | 3 |
| Rhode Island | 4.1 | 4 |
| South Dakota | 4.1 | 3 |
| Tennessee | 4.1 | 4 |
| Vermont | 4.1 | 3 |
| West Virginia | 4.1 | 3 |
| Wyoming | 4.1 | 4 |
| Alabama | 4.15 | 4 |
| Arkansas | 4.15 | 4 |
| Missouri | 4.15 | 4 |
| New Mexico | 4.15 | 3 |
| Kentucky | 4.2 | 4 |
| Washington | 4.2 | 4 |
Pets Best Pet Insurance Comparison
See how Pets Best pet insurance fares against national competitors below.
Pets Best vs. AKC | • Dogs: 4.05 vs. 4.30 • Cats: 3.80 vs. 3.85 | AKC offers stronger coverage and higher overall scores, while Pets Best is slightly more affordable for dogs. |
• Dogs: 4.05 vs. 3.85 • Cats: 3.80 vs. 3.35 | ASPCA has cheaper dog plans, but Pets Best has better overall coverage and balanced scores for both pets. | |
Pets Best vs. Embrace | • Dogs: 4.05 vs. 2.55 • Cats: 3.80 vs. 2.30 | Pets Best is stronger across all categories, offering better affordability, coverage and overall value than Embrace. |
Pets Best vs. Fetch | • Dogs: 4.05 vs. 2.70 • Cats: 3.80 vs. 2.95 | Fetch has decent coverage, but Pets Best wins on affordability and customer service, with higher overall scores. |
Pets Best vs. Figo | • Dogs: 4.05 vs. 3.60 • Cats: 3.80 vs. 3.80 | Figo is cheaper for cats, but Pets Best provides more consistent coverage and stronger dog scores overall. |
Pets Best vs. Hartville | • Dogs: 4.05 vs. 3.50 • Cats: 3.80 vs. 3.90 | Hartville has affordable cat coverage, but Pets Best is stronger for dogs with higher overall and coverage scores. |
Pets Best vs. Lemonade | • Dogs: 4.05 vs. 4.50 • Cats: 3.80 vs. 4.25 | Lemonade is cheaper and scores higher overall, but Pets Best offers more comprehensive coverage for both pets. |
Pets Best vs. Liberty | • Dogs: 4.05 vs. 2.65 • Cats: 3.80 vs. 2.30 | Pets Best outperforms Liberty in all areas, with stronger affordability, coverage and customer service. |
• Dogs: 4.05 vs. 3.05 • Cats: 3.80 vs. 2.40 | Pets Best is the clear winner, with higher scores and better service than MetLife across the board. | |
Pets Best vs. Nationwide | • Dogs: 4.05 vs. 2.50 • Cats: 3.80 vs. 2.65 | Nationwide costs less, but Pets Best provides better coverage and stronger overall value. |
Pets Best vs. Pumpkin | • Dogs: 4.05 vs. 3.70 • Cats: 3.80 vs. 4.15 | Pumpkin is more affordable for cats, but Pets Best excels in coverage and overall value, especially for dogs. |
Pets Best vs. Rainwalk | • Dogs: 4.05 vs. 4.05 • Cats: 3.80 vs. 3.95 | Rainwalk shines in customer service, while Pets Best provides stronger coverage and affordability balance. |
Pets Best vs. Spot | • Dogs: 4.05 vs. 3.75 • Cats: 3.80 vs. 4.15 | Spot is more affordable for cats with strong service, but Pets Best maintains better overall coverage. |
How Much Does Pets Best Pet Insurance Cost?
Pets Best pet insurance costs average $53 monthly ($643 annually) for dogs and $28 monthly ($329 annually) for cats. Your location and pet breed determine your premium.
| Cat | $28 | $32 | $329 | $379 | 13% |
| Dog | $53 | $60 | $643 | $723 | 11% |
Pets Best Pet Insurance Rates by State
Veterinary costs and claim patterns drive state-by-state premium differences. Pets Best offers the cheapest pet insurance for cats in Arkansas at $19 monthly. Massachusetts cat owners pay $36 (nearly double). Dog coverage costs $36 monthly in Arkansas but jumps to $69 in Massachusetts.
Data filtered by:
Dog
| Arkansas | $36 | $431 |
| Alabama | $39 | $473 |
| North Dakota | $41 | $494 |
| Missouri | $42 | $507 |
| Kentucky | $42 | $509 |
| Louisiana | $43 | $518 |
| Montana | $45 | $539 |
| Oklahoma | $45 | $537 |
| Iowa | $45 | $541 |
| Mississippi | $45 | $547 |
| West Virginia | $46 | $556 |
| Rhode Island | $46 | $559 |
| New Mexico | $47 | $568 |
| South Dakota | $47 | $569 |
| North Carolina | $47 | $573 |
| Georgia | $48 | $580 |
| Nebraska | $48 | $581 |
| Indiana | $48 | $582 |
| Kansas | $48 | $583 |
| Ohio | $49 | $590 |
| Tennessee | $49 | $594 |
| Wyoming | $49 | $596 |
| Vermont | $50 | $599 |
| Utah | $51 | $614 |
| Alaska | $52 | $627 |
| Maryland | $52 | $630 |
| Idaho | $53 | $644 |
| Michigan | $53 | $645 |
| Delaware | $54 | $647 |
| Hawaii | $54 | $650 |
| Nevada | $55 | $667 |
| Minnesota | $55 | $667 |
| Pennsylvania | $56 | $670 |
| South Carolina | $56 | $672 |
| Texas | $56 | $681 |
| Virginia | $57 | $687 |
| Wisconsin | $57 | $690 |
| New York | $58 | $700 |
| New Jersey | $60 | $727 |
| Florida | $60 | $729 |
| Connecticut | $61 | $735 |
| Washington | $61 | $740 |
| New Hampshire | $62 | $747 |
| Maine | $65 | $781 |
| Arizona | $65 | $783 |
| Illinois | $66 | $797 |
| Oregon | $66 | $800 |
| Colorado | $67 | $810 |
| California | $67 | $814 |
| Massachusetts | $69 | $829 |
Pets Best Pet Insurance Rates by Breed
Breed determines your Pets Best premium. Cat coverage runs $15 monthly for Russian Blues and $33 for Abyssinians. Dog premiums range wider: $18 for Chihuahuas, $117 for Bernese Mountain Dogs. Breeds with higher health risks and veterinary costs carry steeper premiums.
Data filtered by:
Select
Select
| Russian Blue | $15 | $179 |
| Siamese | $15 | $183 |
| Burmese | $16 | $192 |
| Domestic Shorthair | $16 | $192 |
| Bombay | $17 | $197 |
| Chinchilla | $18 | $207 |
| Chihuahua | $18 | $217 |
| Himalayan | $19 | $222 |
| Persian | $19 | $220 |
| Balinese | $20 | $242 |
| British Shorthair | $20 | $247 |
| Scottish Fold | $20 | $242 |
| Munchkin | $21 | $259 |
| Jack Russell Terrier | $22 | $263 |
| Shih Tzu | $22 | $268 |
| Small Mix (Under 20 pounds) | $22 | $266 |
| Australian Terrier | $23 | $270 |
| Maltipoo | $23 | $275 |
| Bengal | $23 | $272 |
| Birman | $23 | $275 |
| Tonkinese | $23 | $272 |
| Cornish Rex | $24 | $288 |
| Sphynx | $24 | $281 |
| British Longhair | $24 | $283 |
| Australian Shepherd | $24 | $282 |
| Australian Silky Terrier | $24 | $284 |
| Cockapoo | $24 | $291 |
| Papillon | $24 | $291 |
| Pekingese | $24 | $284 |
| Ragdoll | $24 | $290 |
| Norwegian Forest cat | $25 | $296 |
| Miniature Poodle | $25 | $299 |
| Small Mix (11-25) | $25 | $305 |
| Exotic Shorthair | $26 | $310 |
| Small Mix (10 and less pounds) | $26 | $311 |
| Havanese | $26 | $313 |
| Lhasa Apso | $26 | $308 |
| Yorkshire terrier | $26 | $307 |
| Small Mix (0-20) | $26 | $312 |
| Small Mix (1-10 pounds) | $26 | $319 |
| Mixed breed Small (up to 20lbs when full grown) | $26 | $317 |
| Maine Coon | $26 | $312 |
| Snowshoe | $26 | $314 |
| Border Terrier | $27 | $320 |
| Cairn Terrier | $27 | $323 |
| Dachshund | $27 | $321 |
| Miniature Fox Terrier | $27 | $320 |
| Miniature Pinscher | $27 | $316 |
| Miniature Schnauzer | $27 | $318 |
| Norwich Terrier | $27 | $324 |
| Puggle | $27 | $325 |
| Shiba Inu | $27 | $319 |
| Mixed Breed Small (>10 lbs) | $27 | $327 |
| Serengeti | $28 | $327 |
| Affenpinscher | $28 | $335 |
| Bichon Frise | $28 | $335 |
| Coton De Tulear | $28 | $328 |
| Maltese | $28 | $334 |
| Norfolk Terrier | $28 | $332 |
| Mixed Breed Small (11-30 lbs) | $28 | $343 |
| American Eskimo | $29 | $343 |
| Basenji | $29 | $347 |
| Toy Poodle | $29 | $347 |
| Border Collie | $30 | $357 |
| German Spitz | $30 | $357 |
| Schnoodle | $30 | $357 |
| Small Mix (11-30) | $30 | $361 |
| Siberian | $30 | $355 |
| Australian Mist | $30 | $356 |
| Savannah | $30 | $357 |
| Dingo | $31 | $371 |
| Goldendoodle | $31 | $366 |
| Miniature Dachshund | $31 | $369 |
| Pomeranian | $31 | $370 |
| West Highland White Terrier | $31 | $368 |
| Small Mix (25 and less pounds) | $31 | $365 |
| Devon Rex | $31 | $365 |
| Brussels Griffon | $32 | $375 |
| Fox Terrier | $32 | $384 |
| Labradoodle | $32 | $381 |
| Shetland Sheepdog | $32 | $378 |
| Siberian Husky | $32 | $377 |
| Small Mix (22 pounds or less) | $32 | $382 |
| Australian Cattle Dog | $32 | $389 |
| Bearded Collie | $32 | $392 |
| Keeshond | $32 | $388 |
| Whippet | $32 | $386 |
| Toy Mix (10 and less pounds) | $33 | $394 |
| Abyssinian | $33 | $390 |
| Mixed Breed Medium (31-50 lbs) | $33 | $393 |
| Beagle | $33 | $396 |
| Cavapoo | $33 | $403 |
| Irish Terrier | $33 | $399 |
| Morkie | $33 | $403 |
| Welsh Corgi Cardigan | $33 | $398 |
| Boston Terrier | $34 | $419 |
| Japanese Chin | $34 | $411 |
| Standard Schnauzer | $34 | $414 |
| Welsh Springer Spaniel | $34 | $410 |
| Medium Mix (20-55 pounds) | $35 | $421 |
| German Pinscher | $35 | $421 |
| German Shorthaired Pointer | $35 | $420 |
| Puli | $35 | $424 |
| Wire Fox Terrier | $35 | $430 |
| Cavachon | $36 | $430 |
| Medium Mix (31-59 pounds) | $36 | $435 |
| Belgian Shepherd Malinois | $36 | $432 |
| English Foxhound | $36 | $441 |
| Icelandic Sheepdog | $36 | $442 |
| Pug | $36 | $438 |
| Soft Coated Wheaten Terrier | $36 | $434 |
| Tibetan Terrier | $36 | $437 |
| Medium Mix (26-50 pounds) | $37 | $441 |
| Medium Mix (20-70 pounds) | $37 | $442 |
| Medium Mix (31-50 pounds) | $37 | $443 |
| Cocker spaniel | $37 | $443 |
| English Springer Spaniel | $37 | $443 |
| Finnish Lapphund | $37 | $451 |
| Harrier | $37 | $445 |
| Italian Greyhound | $37 | $449 |
| Peruvian Hairless Dog | $37 | $444 |
| Pointer | $37 | $452 |
| Groodle | $37 | $451 |
| Alaskan Husky | $38 | $455 |
| English Pointer | $38 | $454 |
| English Setter | $38 | $456 |
| Irish Setter | $38 | $464 |
| Petit Basset Griffon Vendeens | $38 | $464 |
| Scottish Terrier | $38 | $454 |
| Mixed Dog (21-50 pounds) | $39 | $468 |
| Chow Chow | $39 | $464 |
| Italian Spinone | $39 | $475 |
| Staffordshire Bull Terrier | $39 | $474 |
| Japanese Spitz | $40 | $478 |
| American Hairless Terrier | $40 | $480 |
| Large Mix (51-110 pounds) | $40 | $483 |
| Afghan Hound | $40 | $478 |
| Bracco Italiano | $40 | $487 |
| Cavalier King Charles Spaniel | $40 | $484 |
| Pembroke Welsh Corgi | $40 | $479 |
| Samoyed | $40 | $483 |
| Standard Poodle | $40 | $484 |
| Welsh Corgi Pembroke | $40 | $479 |
| English Toy Terrier | $41 | $491 |
| American Foxhound | $41 | $493 |
| Foxhound | $41 | $493 |
| Australian Kelpie | $42 | $499 |
| Briard | $42 | $499 |
| German Shepherd | $42 | $507 |
| Old English Sheepdog | $42 | $501 |
| Husky | $42 | $510 |
| Pitbull | $43 | $515 |
| Large Mix (Over 70 pounds) | $43 | $525 |
| Giant Mix (111 pounds+) | $43 | $525 |
| Large Mix (51-100 pounds) | $44 | $528 |
| Large Mix (61+ pounds) | $44 | $528 |
| Medium Mix (23-70 pounds) | $44 | $529 |
| Mixed Breed Large (51-90 lbs) | $44 | $528 |
| Field Spaniel | $44 | $528 |
| Norwegian Elkhound | $44 | $527 |
| Saluki | $44 | $527 |
| Large Mix (55-90 pounds) | $44 | $539 |
| Dalmatian | $45 | $536 |
| Smooth Collie | $45 | $535 |
| Bull Terrier | $46 | $548 |
| Estrela Mountain Dog | $46 | $551 |
| Portuguese Water Dog | $46 | $554 |
| Hungarian Vizsla | $47 | $566 |
| Vizsla | $47 | $566 |
| Mixed Breed | $47 | $568 |
| Mixed Dog (51-90 pounds) | $47 | $562 |
| Giant Mix (110 pounds+) | $48 | $574 |
| Large Mix (60-109 pounds) | $48 | $574 |
| Medium Mix (26-59 pounds) | $48 | $574 |
| Small Mix (0-25) | $48 | $574 |
| Collie | $48 | $578 |
| Golden Retriever | $48 | $576 |
| Miniature Bull Terrier | $48 | $577 |
| Airedale Terrier | $49 | $581 |
| Gordon Setter | $49 | $579 |
| Welsh Terrier | $49 | $590 |
| Mixed Dog (91 pounds+) | $49 | $592 |
| Alaskan Malamute | $50 | $601 |
| Great Pyrenees | $50 | $601 |
| Giant Mix (100 pounds+) | $51 | $609 |
| American Staffordshire Terrier | $52 | $617 |
| Borzoi | $52 | $619 |
| Komondor | $52 | $617 |
| Basset Fauve de Bretagne | $52 | $626 |
| Rough Collie | $52 | $629 |
| Scottish Deerhound | $53 | $626 |
| Labrador Retriever | $53 | $643 |
| Akita | $54 | $659 |
| Corgi | $55 | $660 |
| Greyhound | $55 | $665 |
| Basset Hound | $56 | $674 |
| Central Asian Shepherd Dog | $57 | $693 |
| Rhodesian Ridgeback | $57 | $685 |
| Weimaraner | $58 | $698 |
| Alsation | $59 | $708 |
Is Pets Best Pet Insurance Expensive?
Pets Best ranks fourth for dog affordability and sixth for cats, moderately priced but not the cheapest option. Use the filterable table below to check costs for your pet's age, deductible, annual limit and reimbursement rate.
Data filtered by:
Dog
Middle Aged
$500
$5,000
80%
| $62 | $753 | 12% |
Pets Best Pet Insurance Discounts
Pets Best offers four pet insurance discounts that cut your premium. Military members, veterinary staff, employees with group benefits and owners with multiple pets all qualify for savings.
Multiple pets | 5% | Must enroll more than one pet with Pets Best |
Military | 5% | Must be an active duty service member, veteran or military spouse/kid |
Veterinary staff | 5% | Must work as a staff at a veterinary clinic |
Employer group plan | 5% | Must join a participating employer's group plan |
Pets Best Pet Insurance Customer Service Reviews and Ratings
Pets Best ranks fifth nationally for customer service. The Better Business Bureau gives it poor marks, while Trustpilot ratings land in the moderate range. Reddit users are split: many praise helpful reps and smooth claims, others complain about denials and slow responses.
Pets Best Trustpilot Reviews
Pets Best scores 3.9 out of 5 on Trustpilot. Verified customers rate its service and claims handling positively. Most policyholders praise Pets Best's coverage and support team. Trustpilot collects verified reviews from actual customers.
Pets Best Better Business Bureau Rating
Pets Best holds an F rating from the Better Business Bureau and isn't BBB accredited. F is the lowest possible grade, signaling problems with complaint handling or business practices. BBB ratings measure how companies resolve customer complaints and maintain ethical standards.
Pets Best Pet Insurance Reddit Sentiment
Pets Best gets mixed Reddit reviews. We analyzed 10 comments: seven positive, three negative, making 70% positive sentiment. Users like the responsive customer service and clear policies. Some criticize claim denials and coverage gaps. Customer experiences with Pets Best's claims process vary widely.
Pets Best Pet Insurance Coverage
Pets Best provides pet insurance coverage for dogs and cats. Customize your policy with multiple coverage levels and optional add-ons. Build a plan that fits your budget and your pet's health needs.
$100 to $1,000 | |
$5,000, $10,000, Unlimited | |
70%, 80%, 90% | |
Coverage for accident-only plan | Treatment for injuries such as broken bones, swallowed objects, poisoning, medications, surgery and emergency care |
Coverage for accident and illness plan | Includes accident coverage plus hereditary and chronic conditions, cancer, infections, allergies, diagnostic testing, hospitalizations and surgery |
Covered if prescribed for an eligible accident or illness | |
Chronic conditions | Continued coverage if the condition was not pre-existing and the policy is renewed |
3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions | |
Enrollment restrictions | No maximum age limits |
Direct vet payment | Offers to pay veterinarians directly for any claim reimbursement amount, provided that you submit a signed copy of its veterinarian reimbursement release form along with your completed claim |
*Coverage varies by state and policy terms. Always review your specific policy documents and consult your insurance provider to understand exact coverage terms, exclusions, limitations and waiting periods before enrollment.
Pets Best Pet Insurance Coverage Add-Ons
Pets Best offers optional wellness add-ons for routine preventive care. Add-ons reimburse you for vaccinations, dental cleanings, wellness exams and routine treatments. There are no deductibles or waiting periods, coverage starts immediately after enrollment.
EssentialWellness | Covers routine exams, core vaccinations, deworming, microchipping and preventive blood work |
BestWellness | Includes all Essential benefits plus spay/neuter, dental cleanings, advanced blood panels and additional vaccines |
Exam Fees | Reimburses exam fees associated with diagnosing an eligible accident or illness |
Physical Therapy | Covers rehabilitation, acupuncture and chiropractic care expenses that are related to an eligible accident or illness |
Is Pets Best Pet Insurance Good: Bottom Line
Pets Best averages $53 monthly for dog coverage and $28 for cats. Customer experience ranks fifth nationally, with moderate ratings from Trustpilot and the Better Business Bureau. Choose between accident-only or comprehensive accident and illness plans. Add optional wellness coverage for routine care expenses.
Browse through our review guides for the top pet insurance companies for your pet:
Pets Best Pet Insurance Review: FAQ
We answer common questions about Pets Best pet insurance:
Is Pets Best pet insurance worth it in 2025?
Yes, Pets Best pet insurance is worth it, especially for dog owners. Pets Best ranks second nationally for coverage quality. Average premiums run $53 monthly for dogs and $28 for cats, which is competitive pricing. Strong coverage options and solid customer experience scores make it worth considering.
What do Reddit users really think about Pets Best pet insurance?
Reddit reviews split 70% positive, 30% negative. We analyzed 10 comments (seven favorable, three critical). Users praise customer service and smooth claims. Others criticize coverage gaps and reimbursement delays.
Does Pets Best cover pre-existing conditions for pets?
No, Pets Best excludes pre-existing conditions. One exception: curable conditions that stay symptom-free and treatment-free for 180 consecutive days qualify for coverage if they return. Chronic conditions and knee or ligament issues stay excluded permanently.
Can I get a discount for insuring multiple pets with Pets Best?
Yes, you can insure multiple pets on one policy and get a discount with Pets Best. AAA membership, workplace benefit programs and other qualifying memberships also cut your premium.
Is Pets Best pet insurance available in my state?
Yes. Pets Best covers all 50 states. Premiums vary by location. Cat coverage runs $19 monthly in Arkansas, $36 in Massachusetts. Dog insurance costs $36 monthly in Arkansas, $69 in Massachusetts.
How We Rated Pets Best Pet Insurance
Shopping for pet insurance means comparing dozens of providers. We scored Pets Best across three areas to simplify your decision.
Affordability (50% of score): We collected premium quotes for multiple pet breeds, ages and coverage levels. Discounts were factored in to show real costs, not advertised rates.
Customer Experience (30% of score): Customer reviews from Trustpilot and Reddit revealed satisfaction patterns. We measured how well Pets Best handles claims and customer service.
Coverage Options (20% of score): We reviewed policy benefits, wellness add-ons and coverage breadth. This shows how well Pets Best meets different pet owner needs.
Sample profiles: All quotes used a 6-year-old Labrador Retriever and 7-year-old Ragdoll with $500 deductible, $5,000 annual limit and 80% reimbursement rate.
About Connor Bolton
Connor Bolton is Senior SEO and Content Manager at MoneyGeek, where he leads the business and pet insurance editorial teams. As editorial lead for both verticals, Connor sets the research framework, data standards, and content structure that his writers execute, directly authoring in-depth guides himself and reviewing all team content for accuracy and practical value before it goes live. With over four years evaluating insurance products across personal, commercial, and specialty lines, he brings cross-vertical knowledge to every guide the team produces.
Connor architected MoneyGeek's insurance research infrastructure across all major verticals including auto, home, renters, life, health, business, and pet, building systems for pricing analysis, provider-level research, customer experience evaluation, and coverage analysis with AI support. The infrastructure includes over 6 million data points for business insurance across 408 industry areas, all 50 states, and 16 vehicle types, and over 5 million pet insurance profiles across 18 major providers and hundreds of breed and age combinations. Connor's insurance cost research and his team's work has been cited by the U.S. Chamber of Commerce, Allstate, Liberty Mutual, CBS News, Forbes and LegalZoom.
Beyond the data, Connor stays connected to how the market actually operates, drawing on direct conversations with underwriters and carrier liaisons at Ethos, The Hartford, NEXT Insurance, Nationwide, and State Farm, and monitoring business and pet owner communities including Reddit, to inform how he interprets findings and frames guidance for real buyers.
He is the direct editorial contact for methodology questions at connor@moneygeek.com and can be found on LinkedIn.
Sources
- Better Business Bureau. "Pets Best Insurance Services LLC." Accessed May 8, 2026.
- Trustpilot. "Pets Best Pet Health Insurance ." Accessed May 8, 2026.