In my analysis, Aetna works best for members who prioritize plan quality over service responsiveness. Its HMO and PPO plans earn above-average CMS scores on preventive care delivery and chronic disease management. Members in those plan types are more likely to receive recommended care before conditions worsen. If you expect to rely on customer support frequently, you will find the service experience disappointing.
Aetna Medicare Advantage Review (2026): Cost, Pros & Cons
Aetna Medicare Advantage plans are available in 43 states, and most earn above-average government scores for care quality. Nearly two-thirds have no monthly fee.
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Updated: August 15, 2026
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Aetna's HMO plans rate 4.14 stars against the 3.86 national average, a 0.28-point gap that reflects how consistently members get recommended cancer and cardiovascular screenings, and whether chronic conditions like diabetes are controlled before they require hospital care.
Nearly two-thirds of Aetna plans charge no monthly premium. You still pay the standard Medicare Part B premium of $202.90 a month separately and no added Aetna plan fee makes coverage more accessible for enrollees on a fixed income.
Aetna's PPO plans carry an average out-of-pocket maximum of $5,168, which is $1,099 below the national average. That lower ceiling limits how much you pay out of pocket in years when a serious illness leads to frequent hospital visits and specialist care.
HMO-POS plans from Aetna rate 3.41 stars, 0.60 points below the national average of 4.01. Before enrolling, confirm which plan types are actually available in your county. The plan type changes the quality picture more than the insurer name does.
Is Aetna Medicare Advantage a Good Choice for You?
We rated Aetna Medicare Advantage on three factors: affordability (60%), weighted across monthly premiums, deductibles and out-of-pocket maximums; customer experience (30%), using CMS Quality Rating System scores; and claim denial rate (10%). Plan data came from CMS Medicare Advantage plan files released in October 2025 for the 2026 enrollment period.

Aetna Medicare
Plan Types
HMO, HMO-POS, PPOAvailability
43 statesAvg. CMS Star Rating
3.88
- pros
HMO plans rate 4.14 stars, the national average is 3.86
PPO out-of-pocket maximum averages $1,099 below the national limit
Nearly two-thirds of plans carry no monthly premium
All plans include dental, vision and hearing coverage
Available in 43 states and Washington, D.C.
SilverSneakers fitness membership included at no added cost
consHMO-POS plans rate 3.41 stars; the national average is 4.01
J.D. Power rates Aetna below the state average in seven of eight markets surveyed in 2025
PPO monthly premiums average $44 above the national figure
HMO-POS out-of-pocket maximum costs $572 above the national average
HMO out-of-pocket maximum costs $113 above the national average
Why We Recommend Aetna: Aetna's HMO and PPO plans earn above-average scores on CMS quality measures, the government system that rates Medicare Advantage plans from 1 to 5 stars annually. HMO plans score 4.14 vs. 3.86 nationally. PPO plans score 4.05 vs. 3.63. Those scores reflect real outcomes: whether members get recommended screenings on time, and how well conditions like diabetes and heart disease are controlled before they worsen into hospital stays.
Nearly two-thirds of Aetna plans carry no monthly premium, and PPO plans have an average out-of-pocket maximum of $5,168, which is $1,099 below the national average. For members who expect moderate to heavy medical use in a given year, this lower MOOP limits annual cost exposure even when PPO monthly premiums are higher than HMO alternatives.
When Should You Look Elsewhere: Aetna's HMO-POS plans score 3.41 stars, 0.60 points below the national average of 4.01. A competitor may offer better-rated coverage if HMO-POS is the primary plan type in your county. HMO-POS plans also carry Aetna's highest average out-of-pocket maximum at $5,643 or $572 above the national average. That makes HMO-POS the weakest of the three plan types on both quality and annual cost.
Customer satisfaction is below state averages in most markets where J.D. Power surveys Aetna. Humana and HealthSpring plans are worth comparing directly if cost stability and service responsiveness are your top priorities.
Aetna CMS Star Ratings
CMS, the federal agency that administers Medicare, rates every Medicare Advantage plan from 1 to 5 stars based on care quality, member satisfaction and claims accuracy. Aetna averages 3.88 stars across all plan types for 2026, just above the national average of 3.81.
Aetna's HMO plans score 4.14 against the 3.86 national average. PPO plans also clear their benchmark, at 4.05 versus 3.63 nationally. The HMO-POS line falls to 3.41, well below the 4.01 national average for this plan type. Whether you're in an above-average care environment depends entirely on which plan type your county offers.
HMO | 4.14 | 3.86 | +0.28 |
HMO-POS | 3.41 | 4.01 | -0.6 |
PPO | 4.05 | 3.63 | +0.42 |
CMS evaluates plans across dozens of quality measures each year. Care quality is the core measure of, whether members get recommended cancer and cardiovascular screenings, and how well chronic conditions like diabetes and hypertension are controlled before they require hospitalization. These come from actual claims records and clinical data, not self-reported satisfaction.
Member experience surveys measure appointment access and how clearly the plan communicates costs and coverage. Plan administration measures cover claims accuracy and how quickly the plan resolves appeals. A plan that scores high on all three areas provides better care and has fewer billing disputes.
Plans rated 4 stars or higher receive bonus payments from CMS, which most insurers use to fund richer supplemental benefits or lower premiums. Plans rated below 3 stars for three consecutive years risk losing their Medicare contract. You can check any plan's current rating using Medicare's Plan Finder tool at Medicare.gov.
Aetna Medicare Advantage Plans Cost
Aetna's Medicare Advantage plans average $48 a month across all plan types in 2026. HMO plans average $7 a month. PPO plans average $88. Plan type choice drives monthly cost more than geography or which plan you select within a type.
Nearly two-thirds of Aetna plans carry no monthly premium. That doesn't mean free coverage, you still pay the standard Medicare Part B premium of $202.90 a month separately, regardless of which Aetna plan you choose. Aetna's $0-premium plans concentrate in its HMO line, where three out of four plans charge nothing beyond the Part B amount.
The out-of-pocket maximum is the most you'd pay in a calendar year before your plan covers everything. For PPO plans, Aetna's average is $5,168, which is $1,099 below the national average. That's the lower annual cost limit, even though PPO plans cost more per month. HMO-POS plans average $5,643, or $572 above the national average.
HMO | 76% | $7 | -$19 | $5,020 | +$113 |
HMO-POS | 66% | $6 | -$41 | $5,643 | +$572 |
PPO | 56% | $88 | +$44 | $5,168 | -$1,099 |
Aetna Medicare Advantage Plan Types
Aetna provides three Medicare Advantage plan types to fit different health care needs and budgets. It includes:
- HMO: An HMO plan requires you to choose a primary care physician (your main doctor) who manages your care and refers you to specialists when needed. You must use providers in Aetna's HMO network for covered care, except in a genuine emergency. Enrollees receive lower monthly premiums and more consistent costs in exchange for a narrower provider network.
- HMO-POS: An HMO-POS (Health Maintenance Organization Point-of-Service) plan works like an HMO with one difference, you can seek certain services from out-of-network providers at a higher cost share. You still need a primary care physician and referrals for in-network specialists. Choose HMO-POS if you want occasional out-of-network access without the higher monthly cost of a PPO plan.
- PPO: A PPO plan lets you see any doctor or specialist without a primary care physician or referral. Out-of-network providers are covered at a higher cost share than in-network visits and you aren't restricted to a set provider list. PPOs cost the most per month. In exchange, you can see any provider without a referral or network restriction.
All Aetna Medicare Advantage plans include enhanced prescription drug coverage rather than basic Part D, the Medicare program that covers the cost of medications. Enhanced coverage means lower copays on the most commonly prescribed drugs and broader coverage of medications than a standalone Part D plan provides.
Aetna Member Benefits
Aetna Medicare Advantage plans have added benefits that go beyond what Original Medicare provides. You’ll get extras like preventive services, fitness programs, wellness resources and easier access to nurse advice lines and care coordination services. Not all benefits are available on every plan or in every location, so be sure to read plan documents to confirm access.
- Dental, vision and hearing coverage: Many plans include routine dental cleanings, exams and X-rays at no additional cost. Vision benefits cover annual eye exams, and some plans have allowances for eyeglasses or contact lenses. Hearing benefits include annual hearing exams and coverage for hearing aids and fittings.
- SilverSneakers fitness membership: Get access to thousands of participating gyms and fitness centers nationwide at no additional cost. The program includes in-person group fitness classes, online workout sessions, the SilverSneakers GO mobile app and at-home workout kits for people who can't visit fitness locations.
- Over-the-counter allowance: Plans have a quarterly allowance for approved health and wellness products including pain relievers, cold and allergy medications, first aid supplies and dental care items.
- 24-Hour nurse line: Registered nurses are available around the clock to answer health questions, help determine appropriate care settings and provide information about symptoms and treatments. The service is available at no additional cost and doesn't replace medical advice from your doctor.
- Telehealth services: Most plans cover virtual appointments with primary care physicians and specialists at the same cost as in-person office visits. You can connect with providers via phone or video for follow-up appointments, prescription refills and mental health services.
- CVS Health product discount: You’ll get 20% off select CVS Health brand products both in-store and online.
Where Is Aetna Medicare Advantage Available?
Aetna offers Medicare Advantage plans in 43 states and Washington, D.C., with plan availability varying by location. The insurer has different combinations of HMO, HMO-POS and PPO plans by state.
1 | 0 | 3 | 0 | |
5 | 0 | 3 | 0 | |
2 | 1 | 4 | 0 | |
2 | 7 | 2 | 0 | |
0 | 1 | 2 | 0 | |
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2 | 0 | 1 | 0 | |
0 | 1 | 1 | 0 | |
2 | 1 | 3 | 0 | |
2 | 0 | 7 | 0 | |
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2 | 2 | 3 | 0 | |
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1 | 0 | 5 | 0 | |
0 | 2 | 1 | 0 | |
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0 | 0 | 5 | 0 | |
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2 | 6 | 3 | 0 | |
0 | 1 | 3 | 0 | |
5 | 0 | 3 | 0 | |
0 | 1 | 0 | 0 | |
3 | 2 | 9 | 0 | |
3 | 2 | 6 | 0 | |
5 | 0 | 4 | 0 | |
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1 | 4 | 3 | 0 | |
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0 | 2 | 2 | 0 | |
0 | 8 | 10 | 0 | |
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3 | 0 | 4 | 0 | |
0 | 0 | 2 | 0 | |
2 | 0 | 4 | 0 | |
5 | 0 | 4 | 0 | |
1 | 0 | 4 | 0 | |
1 | 5 | 4 | 0 | |
2 | 0 | 2 | 0 | |
3 | 0 | 4 | 0 | |
0 | 0 | 5 | 0 | |
Aetna's Third Party Ratings
Three independent organizations rate Aetna on financial strength, member satisfaction and plan quality. Their assessments let you verify Aetna's performance through sources that operate independently of our own scoring. Aetna's financial strength rating is strong and the NCQA accreditation rate is above average. Its J.D. Power satisfaction scores are below the state average in most markets it surveys.
- 1AM Best Financial Strength
AM Best, an independent credit rating agency that specializes in evaluating insurance companies, affirmed Aetna Insurance Company's Financial Strength Rating of A (Excellent) in June 2026. An A rating means AM Best considers Aetna financially strong enough to pay its claims obligations over the long term. The outlook is stable.
- 2J.D. Power Member Satisfaction
J.D. Power surveys thousands of Medicare Advantage members annually across 10 states. Plans are rated on trust, access to care, ease of doing business and problem resolution, on a 1,000-point scale. In the 2025 J.D. Power U.S. Medicare Advantage Study, the most recent available, Aetna ranked second out of four plans in Ohio with a score of 655. In most other states where J.D. Power surveyed Aetna, it scored below the state average.
- 3NCQA Accreditation
NCQA (National Committee for Quality Assurance) evaluates health plans on clinical quality and member experience. Earning NCQA accreditation signals a plan meets nationally recognized standards for care delivery and member services. About five out of six Aetna Medicare Advantage plans held NCQA accreditation as of September 2025, per the NCQA's most recent update.
Browse Aetna Medicare Advantage Plans
Aetna offers multiple Medicare Advantage plan types to fit different healthcare needs and budgets. Filter by state and plan type in the table to compare HMO, HMO-POS and PPO options available in your area.
| Florida | HMO | Aetna Medicare Select (HMO) | Enhanced | $0 | $3,250 |
| Florida | HMO | Aetna Medicare Select (HMO) | Enhanced | $0 | $3,741 |
About Aetna
Aetna was founded in 1853 and became a subsidiary of CVS Health Corporation in 2018. CVS Caremark manages prescription drug benefits for most Aetna Medicare plans, which affects which medications are covered and at what cost. Aetna is headquartered in Hartford, Connecticut, and covers nearly 4.2 million Medicare Advantage members.
Aetna vs. Other Medicare Advantage Companies
Aetna earns above-average CMS plan quality scores. Other major insurers perform better on customer satisfaction and in specific coverage scenarios. Compare Aetna's plans against what UnitedHealthcare, Blue Cross Blue Shield, Humana, Anthem and HealthSpring (formerly Cigna) offer in your county before enrolling. Plan availability, network size and monthly costs all vary by ZIP code, so no single comparison holds across every market.
Aetna Medicare Advantage members can reach customer service at the number listed on their member ID card or at 1-844-514-3842 (TTY: 711), available Monday through Friday from 8 a.m. to 8 p.m. local time. Members can also send secure messages or request a callback through Aetna.com/medicare.
Frequently Asked Questions
Aetna Medicare Advantage plans cover hospital care (Part A) and medical services (Part B) like Original Medicare. Most plans include prescription drug coverage (Part D) and supplemental benefits such as dental, vision, hearing care, fitness memberships and over-the-counter product allowances.
Learn more: What Does Medicare Cover?
You can enroll in Medicare Advantage plans during the Annual Enrollment Period (October 15 to December 7) or during your Initial Enrollment Period, the seven-month window around your 65th birthday. Visit Aetna.com/medicare, call a licensed Aetna agent or call 1-800-MEDICARE to compare plans and enroll in your area.
Visit Aetna's provider search tool at Aetna.com and enter your ZIP code to find doctors, specialists and hospitals in your plan's network. You can also call the Member Services number on your Aetna ID card for assistance locating providers who accept your plan.
Aetna reduced its Medicare Advantage plan footprint in certain markets beginning in 2024 due to rising health care costs and unsustainable margins on some plans. Members whose plans were discontinued were eligible for a special enrollment period to switch. Check Aetna.com/medicare and Medicare.gov each fall during open enrollment to confirm your plan's status for the coming year.
Our Methodology
We rate the best health insurance providers based on premiums, out-of-pocket expenses, customer experience, claims denial rates and plan selection.
MoneyGeek weights health insurance provider scores as follows:
- Affordability (60%): When scoring providers on affordability, we considered monthly premiums, deductibles and maximum out-of-pocket (MOOP) costs. We weighted these factors as follows within the affordability score: monthly premiums (66.67%), deductible (16.67%), MOOP (16.67%).
- Customer Experience (30%): CMS rates Medicare Advantage plans from 1 to 5 stars annually based on care quality, member satisfaction and plan administration. Ratings are calculated based on three main categories: Medical Care, Member Experience and Plan Administration. Providers with the highest overall rating get the highest score
- Denial Rate (10%): Denial rate is the percentage of submitted claims or applications that are rejected instead of approved. Providers with the lowest denial rate get the highest score.
Data sources
Health insurance plan and provider data was updated with the Centers for Medicare & Medicaid Services (CMS) exchange data released in October 2025 for the 2026 enrollment period as well as manual collection of health plan data from state insurance marketplaces for 22 states.
Sample consumer profile
We collected data on all available health plans for consumers ages 18, 26, 40, 50 and 60. Monthly premiums are based on a 40-year-old buyer unless otherwise noted, such as the category for seniors. We analyzed plans for each cited metal tier, which include Catastrophic, Bronze, Expanded Bronze, Silver, Gold and Platinum.
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About Mark Fitzpatrick

Mark Fitzpatrick is a licensed Property and Casualty (P&C) Insurance Producer in Connecticut and MoneyGeek's resident expert in insurance and economics. In nearly a decade covering the insurance market at LendingTree and MoneyGeek, he's analyzed hundreds of carriers and millions of rates across auto, home, renters, health and life insurance.
His work has appeared in The Washington Post, The New York Times and NPR. He draws on independent cost and consumer experience data, and no insurance company partnerships affect his recommendations.
Mark studied at Boston College and later earned a master's in economics and international relations from Johns Hopkins University. He worked in financial risk management at State Street before joining MoneyGeek. He's also a five-time “Jeopardy!” champion.


