Pets Best Pet Insurance Review


Pets Best Pet Insurance Review: Key Takeaways
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Pets Best ranks sixth for cat insurance affordability and fourth for dog insurance, with monthly premiums starting at $28 for cats and $53 for dogs.

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Ranking fifth nationally for customer experience, Pets Best earns a B+ rating with the Better Business Bureau and receives positive customer feedback on Trustpilot.

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Pets Best ranks second nationwide for coverage options, offering accident-only and accident and illness plans, plus optional wellness riders for routine care coverage.

Pets Best Pet Insurance Ratings

Pets Best's pet insurance scores 3.8 out of 5 for cats and 4.05 for dogs in our analysis. Coverage quality ranks second nationally. Affordability lags, especially for cat owners at sixth place. Pets Best imposes a 14-day waiting period for accidents and illnesses, which is standard across the industry.

Data filtered by:
Dog
Affordability4.154
Coverage4.042
Customer Experience3.965
Overall Score4.053
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WHO IS PETS BEST PET INSURANCE BEST FOR?

Pets Best works best for owners who want low deductibles or unlimited payouts. The company also offers to pay licensed veterinarians directly to reduce upfront costs.

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Learn more about the best pet insurance options for your pet:

Pets Best Pet Insurance Ratings by State

Pets Best covers all 50 states with steady performance nationwide. For dog insurance, it ranks second in one state and third in 25 states. While Pets Best doesn't provide the best pet insurance overall, its coverage quality hits second place across every state for both cats and dogs. Dog insurance affordability ranks second in five states and third in 20 states.

Data filtered by:
Overall Score
Dog
Alabama4.154
Alaska4.104
Arizona4.053
Arkansas4.154
California4.056
Colorado4.053
Connecticut4.054
Delaware4.053
Florida4.053
Georgia4.054
Hawaii4.054
Idaho4.104
Illinois4.054
Indiana4.104
Iowa4.103
Kansas4.104
Kentucky4.204
Louisiana4.103
Maine4.054
Maryland4.103
Massachusetts4.054
Michigan4.053
Minnesota4.054
Mississippi4.103
Missouri4.154
Montana4.104
Nebraska4.103
Nevada4.053
New Hampshire4.053
New Jersey4.053
New Mexico4.153
New York4.053
North Carolina4.103
North Dakota4.103
Ohio4.053
Oklahoma4.103
Oregon4.054
Pennsylvania4.053
Rhode Island4.104
South Carolina3.954
South Dakota4.103
Tennessee4.104
Texas4.054
Utah4.053
Vermont4.103
Virginia4.053
Washington4.204
West Virginia4.103
Wisconsin4.052
Wyoming4.104

Pets Best Pet Insurance Comparison

See how Pets Best pet insurance fares against national competitors below.

Pets Best vs. AKC
• Dogs: 4.05 vs. 4.30
• Cats: 3.80 vs. 3.85
AKC offers stronger coverage and higher overall scores, while Pets Best is slightly more affordable for dogs.
• Dogs: 4.05 vs. 3.85
• Cats: 3.80 vs. 3.35

ASPCA has cheaper dog plans, but Pets Best has better overall coverage and balanced scores for both pets.

Pets Best vs. Embrace
• Dogs: 4.05 vs. 2.55
• Cats: 3.80 vs. 2.30

Pets Best is stronger across all categories, offering better affordability, coverage and overall value than Embrace.

Pets Best vs. Fetch
• Dogs: 4.05 vs. 2.70
• Cats: 3.80 vs. 2.95
Fetch has decent coverage, but Pets Best wins on affordability and customer service, with higher overall scores.
Pets Best vs. Figo
• Dogs: 4.05 vs. 3.60
• Cats: 3.80 vs. 3.80
Figo is cheaper for cats, but Pets Best provides more consistent coverage and stronger dog scores overall.
Pets Best vs. Hartville
• Dogs: 4.05 vs. 3.50
• Cats: 3.80 vs. 3.90
Hartville has affordable cat coverage, but Pets Best is stronger for dogs with higher overall and coverage scores.
Pets Best vs. Lemonade
• Dogs: 4.05 vs. 4.50
• Cats: 3.80 vs. 4.25
Lemonade is cheaper and scores higher overall, but Pets Best offers more comprehensive coverage for both pets.

Pets Best vs. Liberty

• Dogs: 4.05 vs. 2.65
• Cats: 3.80 vs. 2.30

Pets Best outperforms Liberty in all areas, with stronger affordability, coverage and customer service.

• Dogs: 4.05 vs. 3.05
• Cats: 3.80 vs. 2.40

Pets Best is the clear winner, with higher scores and better service than MetLife across the board.

Pets Best vs. Nationwide
• Dogs: 4.05 vs. 2.50
• Cats: 3.80 vs. 2.65

Nationwide costs less, but Pets Best provides better coverage and stronger overall value.

Pets Best vs. Pumpkin
• Dogs: 4.05 vs. 3.70
• Cats: 3.80 vs. 4.15

Pumpkin is more affordable for cats, but Pets Best excels in coverage and overall value, especially for dogs.

Pets Best vs. Rainwalk
• Dogs: 4.05 vs. 4.05
• Cats: 3.80 vs. 3.95
Rainwalk shines in customer service, while Pets Best provides stronger coverage and affordability balance.
Pets Best vs. Spot
• Dogs: 4.05 vs. 3.75
• Cats: 3.80 vs. 4.15
Spot is more affordable for cats with strong service, but Pets Best maintains better overall coverage.

How Much Does Pets Best Pet Insurance Cost?

Pets Best pet insurance costs average $53 monthly ($643 annually) for dogs and $28 monthly ($329 annually) for cats. Your location and pet breed determine your premium.

Dog$53$60$643$72311%
Cat$28$32$329$37913%

Pets Best Pet Insurance Rates by State

Veterinary costs and claim patterns drive state-by-state premium differences. Pets Best offers the cheapest pet insurance for cats in Arkansas at $19 monthly. Massachusetts cat owners pay $36 (nearly double). Dog coverage costs $36 monthly in Arkansas but jumps to $69 in Massachusetts.

Data filtered by:
Dog
Alabama$39$473
Alaska$52$627
Arizona$65$783
Arkansas$36$431
California$67$814
Colorado$67$810
Connecticut$61$735
Delaware$54$647
Florida$60$729
Georgia$48$580
Hawaii$54$650
Idaho$53$644
Illinois$66$797
Indiana$48$582
Iowa$45$541
Kansas$48$583
Kentucky$42$509
Louisiana$43$518
Maine$65$781
Maryland$52$630
Massachusetts$69$829
Michigan$53$645
Minnesota$55$667
Mississippi$45$547
Missouri$42$507
Montana$45$539
Nebraska$48$581
Nevada$55$667
New Hampshire$62$747
New Jersey$60$727
New Mexico$47$568
New York$58$700
North Carolina$47$573
North Dakota$41$494
Ohio$49$590
Oklahoma$45$537
Oregon$66$800
Pennsylvania$56$670
Rhode Island$46$559
South Carolina$56$672
South Dakota$47$569
Tennessee$49$594
Texas$56$681
Utah$51$614
Vermont$50$599
Virginia$57$687
Washington$61$740
West Virginia$46$556
Wisconsin$57$690
Wyoming$49$596

Pets Best Pet Insurance Rates by Breed

Breed determines your Pets Best premium. Cat coverage runs $15 monthly for Russian Blues and $33 for Abyssinians. Dog premiums range wider: $18 for Chihuahuas, $117 for Bernese Mountain Dogs. Breeds with higher health risks and veterinary costs carry steeper premiums.

Data filtered by:
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Abyssinian$33$390
Affenpinscher$28$335
Afghan Hound$40$478
Airedale Terrier$49$581
Akita$54$659
Alaskan Husky$38$455
Alaskan Malamute$50$601
Alsatian$61$742
Alsation$59$708
American Bulldog$62$749
American Bully$71$855
American Eskimo$29$343
American Foxhound$41$493
American Hairless Terrier$40$480
American Staffordshire Terrier$52$617
Australian Cattle Dog$32$389
Australian Kelpie$42$499
Australian Mist$30$356
Australian Shepherd$24$282
Australian Silky Terrier$24$284
Australian Terrier$23$270
Balinese$20$242
Basenji$29$347
Basset Fauve de Bretagne$52$626
Basset Hound$56$674
Beagle$33$396
Bearded Collie$32$392
Belgian Shepherd Malinois$36$432
Bengal$23$272
Bernese Mountain Dog$117$1,397
Bichon Frise$28$335
Birman$23$275
Bloodhound$72$857
Bombay$17$197
Border Collie$30$357
Border Terrier$27$320
Borzoi$52$619
Boston Terrier$34$419
Boxer$70$842
Bracco Italiano$40$487
Briard$42$499
British Bulldog$78$937
British Longhair$24$283
British Shorthair$20$247
Brussels Griffon$32$375
Bullmastiff$115$1,376
Bull Mastiff$115$1,376
Bull Terrier$46$548
Burmese$16$192
Cairn Terrier$27$323
Cane Corso$83$996
Caucasian Shepherd Dog$80$964
Cavachon$36$430
Cavalier King Charles Spaniel$40$484
Cavapoo$33$403
Central Asian Shepherd Dog$57$693
Chihuahua$18$217
Chinchilla$18$207
Chow Chow$39$464
Clumber Spaniel$65$783
Cockapoo$24$291
Cocker spaniel$37$443
Collie$48$578
Corgi$55$660
Cornish Rex$24$288
Coton De Tulear$28$328
Dachshund$27$321
Dalmatian$45$536
Devon Rex$31$365
Dingo$31$371
Doberman Pincher$69$824
Doberman Pinscher$101$1,220
Dogue de Bordeaux$112$1,344
Domestic Shorthair$16$192
English Bulldog$108$1,301
English Foxhound$36$441
English Mastiff$84$1,014
English Pointer$38$454
English Setter$38$456
English Springer Spaniel$37$443
English Toy Terrier$41$491
Estrela Mountain Dog$46$551
Exotic Shorthair$26$310
Field Spaniel$44$528
Finnish Lapphund$37$451
Foxhound$41$493
Fox Terrier$32$384
French Bulldog$77$926
German Pinscher$35$421
German Shepherd$42$507
German Shorthaired Pointer$35$420
German Spitz$30$357
Giant Mix (100 pounds+)$51$609
Giant Mix (110 pounds+)$48$574
Giant Mix (111 pounds+)$43$525
Giant Mix (90 pounds+)$64$770
Goldendoodle$31$366
Golden Retriever$48$576
Gordon Setter$49$579
Great Dane$100$1,200
Great Pyrenees$50$601
Greyhound$55$665
Groodle$37$451
Harrier$37$445
Havanese$26$313
Himalayan$19$222
Hungarian Vizsla$47$566
Husky$42$510
Icelandic Sheepdog$36$442
Irish Setter$38$464
Irish Terrier$33$399
Italian Greyhound$37$449
Italian Spinone$39$475
Jack Russell Terrier$22$263
Japanese Chin$34$411
Japanese Spitz$40$478
Kangal Shepherd Dog$86$1,038
Keeshond$32$388
Komondor$52$617
Labradoodle$32$381
Labrador Retriever$53$643
Large Mix (51-100 pounds)$44$528
Large Mix (51-110 pounds)$40$483
Large Mix (55-90 pounds)$44$539
Large Mix (60-109 pounds)$48$574
Large Mix (61+ pounds)$44$528
Large Mix (71+ pounds)$80$962
Large Mix (Over 70 pounds)$43$525
Lhasa Apso$26$308
Lurcher$64$771
Maine Coon$26$312
Maltese$28$334
Maltipoo$23$275
Medium Mix (20-55 pounds)$35$421
Medium Mix (20-70 pounds)$37$442
Medium Mix (21-70 pounds)$83$997
Medium Mix (23-70 pounds)$44$529
Medium Mix (26-50 pounds)$37$441
Medium Mix (26-59 pounds)$48$574
Medium Mix (31-50 pounds)$37$443
Medium Mix (31-59 pounds)$36$435
Miniature Bull Terrier$48$577
Miniature Dachshund$31$369
Miniature Fox Terrier$27$320
Miniature Pinscher$27$316
Miniature Poodle$25$299
Miniature Schnauzer$27$318
Mixed Breed$47$568
Mixed Breed Giant (>90 lbs)$67$805
Mixed Breed Large (51-90 lbs)$44$528
Mixed Breed Medium (31-50 lbs)$33$393
Mixed Breed Small (>10 lbs)$27$327
Mixed Breed Small (11-30 lbs)$28$343
Mixed breed Small (up to 20lbs when full grown)$26$317
Mixed Dog (21-50 pounds)$39$468
Mixed Dog (51-90 pounds)$47$562
Mixed Dog (91 pounds+)$49$592
Morkie$33$403
Munchkin$21$259
Newfoundland$97$1,165
Norfolk Terrier$28$332
Norwegian Elkhound$44$527
Norwegian Forest cat$25$296
Norwich Terrier$27$324
Olde English Bulldogge$98$1,189
Old English Buldogge$69$831
Old English Sheepdog$42$501
Papillon$24$291
Pekingese$24$284
Pembroke Welsh Corgi$40$479
Persian$19$220
Peruvian Hairless Dog$37$444
Petit Basset Griffon Vendeen$60$721
Petit Basset Griffon Vendeens$38$464
Pitbull$43$515
Pointer$37$452
Pomeranian$31$370
Portuguese Water Dog$46$554
Pug$36$438
Puggle$27$325
Puli$35$424
Ragdoll$24$290
Rhodesian Ridgeback$57$685
Rottweiler$96$1,153
Rough Collie$52$629
Russian Blue$15$179
Saint Bernard$113$1,350
Saluki$44$527
Samoyed$40$483
Savannah$30$357
Schnoodle$30$357
Scottish Deerhound$53$626
Scottish Fold$20$242
Scottish Terrier$38$454
Serengeti$28$327
Shar Pei$85$1,026
Shetland Sheepdog$32$378
Shiba Inu$27$319
Shih Tzu$22$268
Siamese$15$183

Is Pets Best Pet Insurance Expensive?

Pets Best ranks fourth for dog affordability and sixth for cats, moderately priced but not the cheapest option. Use the filterable table below to check costs for your pet's age, deductible, annual limit and reimbursement rate.

Data filtered by:
Dog
Middle Aged
$500
$5,000
80%
$62$75312%

Pets Best Pet Insurance Discounts

Pets Best offers four pet insurance discounts that cut your premium. Military members, veterinary staff, employees with group benefits and owners with multiple pets all qualify for savings.

Multiple pets

5%

Must enroll more than one pet with Pets Best

Military

5%

Must be an active duty service member, veteran or military spouse/kid

Veterinary staff

5%

Must work as a staff at a veterinary clinic

Employer group plan

5%

Must join a participating employer's group plan

Pets Best Pet Insurance Customer Service Reviews and Ratings

Pets Best ranks fifth nationally for customer service. The Better Business Bureau gives it poor marks, while Trustpilot ratings land in the moderate range. Reddit users are split: many praise helpful reps and smooth claims, others complain about denials and slow responses.

    trustSeal icon
    Pets Best Trustpilot Reviews

    Pets Best scores 3.9 out of 5 on Trustpilot. Verified customers rate its service and claims handling positively. Most policyholders praise Pets Best's coverage and support team. Trustpilot collects verified reviews from actual customers.

    trustSeal icon
    Pets Best Better Business Bureau Rating

    Pets Best holds an F rating from the Better Business Bureau and isn't BBB accredited. F is the lowest possible grade, signaling problems with complaint handling or business practices. BBB ratings measure how companies resolve customer complaints and maintain ethical standards.

Pets Best Pet Insurance Reddit Sentiment

Pets Best gets mixed Reddit reviews. We analyzed 10 comments: seven positive, three negative, making 70% positive sentiment. Users like the responsive customer service and clear policies. Some criticize claim denials and coverage gaps. Customer experiences with Pets Best's claims process vary widely.

Pets Best Pet Insurance Coverage

Pets Best provides pet insurance coverage for dogs and cats. Customize your policy with multiple coverage levels and optional add-ons. Build a plan that fits your budget and your pet's health needs.

$100 to $1,000

$5,000, $10,000, Unlimited

70%, 80%, 90%
Coverage for accident-only plan

Treatment for injuries such as broken bones, swallowed objects, poisoning, medications, surgery and emergency care

Coverage for accident and illness plan

Includes accident coverage plus hereditary and chronic conditions, cancer, infections, allergies, diagnostic testing, hospitalizations and surgery

Covered if prescribed for an eligible accident or illness
Chronic conditions
Continued coverage if the condition was not pre-existing and the policy is renewed

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Enrollment restrictions

No maximum age limits

Direct vet payment

Offers to pay veterinarians directly for any claim reimbursement amount, provided that you submit a signed copy of its veterinarian reimbursement release form along with your completed claim

*Coverage varies by state and policy terms. Always review your specific policy documents and consult your insurance provider to understand exact coverage terms, exclusions, limitations and waiting periods before enrollment.

Pets Best Pet Insurance Coverage Add-Ons

Pets Best offers optional wellness add-ons for routine preventive care. Add-ons reimburse you for vaccinations, dental cleanings, wellness exams and routine treatments. There are no deductibles or waiting periods, coverage starts immediately after enrollment.

EssentialWellness

Covers routine exams, core vaccinations, deworming, microchipping and preventive blood work

 

BestWellness

Includes all Essential benefits plus spay/neuter, dental cleanings, advanced blood panels and additional vaccines

 

Exam Fees

Reimburses exam fees associated with diagnosing an eligible accident or illness

Physical Therapy

Covers rehabilitation, acupuncture and chiropractic care expenses that are related to an eligible accident or illness

Is Pets Best Pet Insurance Good: Bottom Line

Pets Best averages $53 monthly for dog coverage and $28 for cats. Customer experience ranks fifth nationally, with moderate ratings from Trustpilot and the Better Business Bureau. Choose between accident-only or comprehensive accident and illness plans. Add optional wellness coverage for routine care expenses.

Browse through our review guides for the top pet insurance companies for your pet:

Pets Best Pet Insurance Review: FAQ

We answer common questions about Pets Best pet insurance:

Is Pets Best pet insurance worth it in 2025?

What do Reddit users really think about Pets Best pet insurance?

Does Pets Best cover pre-existing conditions for pets?

Can I get a discount for insuring multiple pets with Pets Best?

Is Pets Best pet insurance available in my state?

How We Rated Pets Best Pet Insurance

Shopping for pet insurance means comparing dozens of providers. We scored Pets Best across three areas to simplify your decision.

Affordability (50% of score): We collected premium quotes for multiple pet breeds, ages and coverage levels. Discounts were factored in to show real costs, not advertised rates.

Customer Experience (30% of score): Customer reviews from Trustpilot and Reddit revealed satisfaction patterns. We measured how well Pets Best handles claims and customer service.

Coverage Options (20% of score): We reviewed policy benefits, wellness add-ons and coverage breadth. This shows how well Pets Best meets different pet owner needs.

Sample profiles: All quotes used a 6-year-old Labrador Retriever and 7-year-old Ragdoll with $500 deductible, $5,000 annual limit and 80% reimbursement rate.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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