Hartville Pet Insurance Review


Hartville Pet Insurance Review: Key Takeaways
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Hartville ranks second nationally for cat insurance affordability with monthly premiums of $23, while ranking seventh for dogs with $55 monthly premiums.

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Ranking sixth for customer experience, Hartville maintains a B rating with the Better Business Bureau and receives mixed customer reviews on third-party platforms.

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Ranking eighth nationwide for coverage, Hartville offers accident-only and comprehensive accident-illness plans with optional preventive care add-ons.

Hartville Pet Insurance Ratings

Hartville's pet insurance scores 3.9 out of 5 for cats and 3.5 out of 5 for dogs in MoneyGeek's analysis. The company excels in affordability, ranking second nationally for cat coverage and eighth in coverage options for both cats and dogs. Hartville requires a 15-day waiting period for accident coverage, which is longer than some competitors offer.

Data filtered by:
Dog
Coverage2.618
Overall Score3.59
Customer Experience3.546
Affordability3.857
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WHO IS HARTVILLE PET INSURANCE BEST FOR?

Hartville Pet Insurance ranks among the best pet insurance companies for owners wanting coverage for hereditary conditions, behavioral issues and exam fees without purchasing optional add-ons. The company also offers unlimited payouts and accident-only plans.

Learn more about the best pet insurance options for your pet:

Hartville Pet Insurance Ratings by State

Hartville provides pet insurance across all 50 states. The company achieves its best overall ranking of fourth place for cats in four states and seventh for dogs in three states. Hartville shows strong affordability performance for cat insurance, ranking second in 26 states and third in 14 states. While it doesn't provide the best pet insurance overall, Hartville maintains consistent sixth-place customer experience ratings nationwide.

Data filtered by:
Overall Score
Dog
Alaska3.359
Arkansas3.359
Florida3.359
Hawaii3.359
Delaware3.49
Montana3.49
New York3.49
Ohio3.49
Texas3.49
Vermont3.49
Wisconsin3.49
Arizona3.459
Connecticut3.459
Illinois3.458
Kansas3.459
Louisiana3.459
South Dakota3.459
Alabama3.59
Maryland3.58
Michigan3.59
Nebraska3.59
New Jersey3.59
North Dakota3.59
Pennsylvania3.58
Rhode Island3.59
Tennessee3.59
Utah3.59
Georgia3.559
Idaho3.559
Nevada3.559
Virginia3.558
Colorado3.69
Maine3.67
Minnesota3.69
Missouri3.69
New Mexico3.69
North Carolina3.68
Oklahoma3.68
Indiana3.659
Iowa3.659
Massachusetts3.658
Mississippi3.658
New Hampshire3.659
Oregon3.658
South Carolina3.657
Wyoming3.659
Kentucky3.79
Washington3.79
West Virginia3.79
California3.857

Hartville Pet Insurance Comparison

See how Hartville pet insurance fares against national competitors below.

Hartville vs. AKC
• Dogs: 3.50 vs. 4.30
• Cats: 3.90 vs. 3.85
AKC offers stronger coverage and customer experience, but Hartville is more affordable for cats.
Hartville vs. ASPCA
• Dogs: 3.50 vs. 3.85
• Cats: 3.90 vs. 3.35
ASPCA is cheaper for dogs, but Hartville offers better cat affordability and ties in customer service.
Hartville vs. Embrace
• Dogs: 3.50 vs. 2.55
• Cats: 3.90 vs. 2.30
Hartville beats Embrace in affordability and overall scores for dogs and cats.
Hartville vs. Fetch
• Dogs: 3.50 vs. 2.70
• Cats: 3.90 vs. 2.95
Fetch offers better coverage, but Hartville has more affordable rates and better overall performance.
Hartville vs. Figo
• Dogs: 3.50 vs. 3.60
• Cats: 3.90 vs. 3.80
Figo provides better coverage, though Hartville is more affordable for cats.
Hartville vs. Lemonade
• Dogs: 3.50 vs. 4.50
• Cats: 3.90 vs. 4.25
Lemonade outperforms Hartville in affordability and coverage, earning higher scores for both pets.
Hartville vs. Liberty
• Dogs: 3.50 vs. 2.65
• Cats: 3.90 vs. 2.30
Hartville scores higher across categories, the stronger option over Liberty.
Hartville vs. MetLife
• Dogs: 3.50 vs. 3.05
• Cats: 3.90 vs. 2.40
Hartville performs better overall. MetLife has poor customer service and high cat costs.
Hartville vs. Nationwide
• Dogs: 3.50 vs. 2.50
• Cats: 3.90 vs. 2.65
Hartville beats Nationwide overall, offering stronger affordability and coverage balance.
Hartville vs. Pets Best
• Dogs: 3.50 vs. 4.05
• Cats: 3.90 vs. 3.80
Pets Best leads on coverage, but Hartville is more affordable for cats.
Hartville vs. Pumpkin
• Dogs: 3.50 vs. 3.70
• Cats: 3.90 vs. 4.15
Pumpkin scores higher overall, but Hartville is more affordable for cats.
Hartville vs. Rainwalk
• Dogs: 3.50 vs. 4.05
• Cats: 3.90 vs. 3.95
Rainwalk excels in customer service and coverage, though Hartville maintains an affordability edge for cats.
Hartville vs. Spot
• Dogs: 3.50 vs. 3.75
• Cats: 3.90 vs. 4.15
Spot offers better customer experience and scores, but Hartville is slightly more affordable.

How Much Does Hartville Pet Insurance Cost?

Hartville's pet insurance costs an average of $55 monthly ($665 annually) for dogs and $23 monthly ($277 annually) for cats. Your premium depends on several factors, including your location and pet breed.

Cat$23$32$277$37927%
Dog$55$60$665$7238%

Hartville Pet Insurance Rates by State

Hartville's premiums vary by state due to local veterinary costs and claim patterns. Cat owners find the most affordable pet insurance in Alabama at $18 monthly, while Maine residents pay the highest rate at $29. For dogs, Arkansas offers the cheapest coverage at $43 per month, compared to Illinois at $70 monthly.

Data filtered by:
Dog
Arkansas$43$511
Kentucky$43$516
Alabama$43$516
North Dakota$44$524
Missouri$44$530
West Virginia$45$542
Iowa$45$546
Mississippi$46$547
Oklahoma$46$551
Louisiana$47$567
Indiana$48$579
Georgia$49$586
New Mexico$49$591
North Carolina$49$593
Montana$50$597
Wyoming$50$597
South Carolina$50$595
Rhode Island$50$596
Nebraska$51$616
South Dakota$52$618
Tennessee$53$628
Kansas$53$628
Ohio$53$633
Utah$53$636
Vermont$55$655
Idaho$55$659
Maryland$56$668
Minnesota$56$671
Michigan$56$675
Nevada$57$679
Pennsylvania$58$691
Delaware$58$695
Alaska$58$695
Virginia$58$695
New Hampshire$60$718
Hawaii$60$719
California$60$720
Texas$62$740
Wisconsin$62$742
New Jersey$63$750
New York$63$751
Maine$64$764
Washington$64$764
Connecticut$64$769
Oregon$65$775
Florida$66$794
Massachusetts$67$801
Colorado$67$808
Arizona$69$822
Illinois$70$838

Hartville Pet Insurance Rates by Breed

Hartville pet insurance costs vary by breed. Cat owners pay $21 monthly for British Longhairs but $31 for Abyssinians. Dog premiums cost $23 for small mixed breeds under 20 pounds and $108 for Bullmastiffs. Price difference is due to your pet's health risks and veterinary costs.

Data filtered by:
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British Longhair$21$249
Bombay$21$252
Ragdoll$21$254
Domestic Shorthair$21$255
Siamese$22$261
Russian Blue$22$265
Norwegian Forest cat$23$271
Small Mix (Under 20 pounds)$23$275
Birman$23$279
Tonkinese$23$279
Devon Rex$24$283
Serengeti$24$287
Chinchilla$25$302
Munchkin$25$303
Burmese$25$303
Himalayan$26$308
Scottish Fold$26$309
Bengal$26$311
Small Mix (10 and less pounds)$26$313
Australian Mist$26$313
Snowshoe$26$312
Small Mix (11-25)$26$316
Cornish Rex$27$319
Siberian$27$323
Savannah$27$324
Small Mix (0-20)$27$322
British Shorthair$28$329
Small Mix (1-10 pounds)$28$330
Mixed breed Small (up to 20lbs when full grown)$28$328
Persian$28$331
Mixed Breed Small (>10 lbs)$29$338
Balinese$29$348
Maine Coon$29$350
Mixed Breed Small (11-30 lbs)$29$354
Sphynx$30$360
Chihuahua$30$363
Exotic Shorthair$31$371
Small Mix (11-30)$31$374
Abyssinian$31$371
Maltipoo$31$378
Small Mix (25 and less pounds)$32$378
Morkie$32$387
Shih Tzu$33$395
Small Mix (22 pounds or less)$33$395
Cockapoo$33$400
Jack Russell Terrier$34$406
Cavapoo$34$407
Toy Mix (10 and less pounds)$34$407
Mixed Breed Medium (31-50 lbs)$34$406
Havanese$34$415
Shiba Inu$36$430
Puggle$36$427
Medium Mix (20-55 pounds)$36$435
Miniature Poodle$36$432
Cavachon$36$433
Schnoodle$36$435
Yorkshire terrier$36$436
Papillon$37$449
Medium Mix (31-59 pounds)$38$450
Maltese$38$455
Medium Mix (26-50 pounds)$38$456
Medium Mix (20-70 pounds)$38$457
Medium Mix (31-50 pounds)$38$458
Toy Poodle$38$459
Australian Shepherd$38$459
Lhasa Apso$39$464
Groodle$39$466
Japanese Chin$39$469
Dachshund$39$470
Japanese Spitz$40$474
Coton De Tulear$40$475
American Hairless Terrier$40$476
Border Collie$40$476
Miniature Pinscher$40$478
Basenji$40$479
Shetland Sheepdog$40$482
Mixed Dog (21-50 pounds)$40$484
Pomeranian$40$483
American Eskimo$41$485
Australian Silky Terrier$41$486
Welsh Springer Spaniel$41$496
Dingo$42$500
Large Mix (51-110 pounds)$42$499
English Toy Terrier$42$499
Husky$42$501
Pekingese$42$503
Miniature Dachshund$42$504
Labradoodle$42$507
Goldendoodle$42$508
Miniature Schnauzer$43$509
West Highland White Terrier$43$509
Peruvian Hairless Dog$43$515
Fox Terrier$43$516
Australian Terrier$44$522
Border Terrier$44$525
German Pinscher$44$525
Siberian Husky$44$527
Bichon Frise$44$530
Bearded Collie$45$533
Miniature Fox Terrier$45$534
English Foxhound$45$536
Norwich Terrier$45$537
Large Mix (Over 70 pounds)$45$543
Giant Mix (111 pounds+)$45$542
Brussels Griffon$45$543
Large Mix (51-100 pounds)$45$545
Large Mix (61+ pounds)$46$546
Medium Mix (23-70 pounds)$46$547
Mixed Breed Large (51-90 lbs)$46$545
Norfolk Terrier$46$547
American Foxhound$46$549
Australian Cattle Dog$46$554
Large Mix (55-90 pounds)$46$557
Italian Greyhound$46$554
Cairn Terrier$46$553
Finnish Lapphund$47$559
Irish Terrier$47$558
Foxhound$47$557
German Spitz$47$558
Whippet$47$561
Boston Terrier$47$559
Wire Fox Terrier$47$563
Affenpinscher$47$565
Icelandic Sheepdog$47$565
Norwegian Elkhound$47$566
Petit Basset Griffon Vendeens$47$568
Alaskan Husky$47$566
Standard Schnauzer$48$572
Welsh Corgi Cardigan$48$572
Collie$48$578
Harrier$48$579
Australian Kelpie$48$581
Beagle$49$582
Puli$49$582
English Springer Spaniel$49$585
Mixed Breed$49$587
Mixed Dog (51-90 pounds)$49$581
Cavalier King Charles Spaniel$49$586
Pembroke Welsh Corgi$49$589
Welsh Corgi Pembroke$49$589
Welsh Terrier$49$592
Giant Mix (110 pounds+)$50$593
Large Mix (60-109 pounds)$50$593
Medium Mix (26-59 pounds)$50$593
Small Mix (0-25)$50$593
Field Spaniel$50$594
Pointer$50$597
Pug$50$601
German Shorthaired Pointer$50$602
Tibetan Terrier$50$605
Keeshond$51$606
Mixed Dog (91 pounds+)$51$612
Samoyed$51$615
English Setter$52$618
Italian Spinone$52$618
Smooth Collie$52$619
Giant Mix (100 pounds+)$52$617
Soft Coated Wheaten Terrier$52$621
Cocker spaniel$52$621
Scottish Terrier$53$629
Belgian Shepherd Malinois$53$637
Vizsla$53$637
Saluki$54$642
Standard Poodle$54$646
Bracco Italiano$54$648
Basset Fauve de Bretagne$54$647
Rough Collie$54$650
English Pointer$54$651
German Shepherd$55$657
Chow Chow$55$661
Labrador Retriever$55$665
Afghan Hound$56$665
Briard$56$668
Portuguese Water Dog$57$679
Corgi$57$682
Irish Setter$57$688
Clumber Spaniel$57$688
Alaskan Malamute$58$690
Old English Sheepdog$58$692
Golden Retriever$58$695
Staffordshire Bull Terrier$58$697
Alsation$58$698
Komondor$58$701
Akita$59$703
Airedale Terrier$60$714
Pitbull$61$737
Hungarian Vizsla$62$738
Petit Basset Griffon Vendeen$62$746
Great Pyrenees$62$749
Greyhound$63$751
Borzoi$63$749
Rhodesian Ridgeback$64$766
Alsatian$64$767
Gordon Setter$64$769
Basset Hound$65$774
Weimaraner$65$778
Bull Terrier$65$779
American Staffordshire Terrier$65$781
Lurcher$66$792
Dalmatian$66$792

Is Hartville Pet Insurance Expensive?

Hartville ranks second in affordability for cats but seventh for dogs in our study. While cats enjoy strong affordability, dog owners face moderate costs compared to competitors. Use the filterable table below to see actual costs for your pet's age and your preferred deductible, annual limit and reimbursement rate.

Data filtered by:
Dog
Middle Aged
$500
$5,000
80%
$67$7997%

Hartville Pet Insurance Discounts

Hartville offers a few pet insurance discounts that can lower your premiums, such as multi-pet and employee discounts.

Multiple pets
10%
Get a discount for each extra pet you insure
Employer group benefit
10%
Receive savings for joining a participating employer's group plan

Hartville Pet Insurance Customer Service Reviews and Ratings

Hartville ranks sixth nationally for customer service with cats and dogs. The company has an A+ Better Business Bureau rating but mixed feedback on Trustpilot. Reddit users report mixed reviews of Hartville's support team. Some customers praise its helpful representatives. Others cite claim processing delays and inconsistent response quality.

    trustSeal icon
    Hartville Trustpilot Reviews

    Hartville earns a 2.9 out of 5 rating on Trustpilot from verified customers who rate its service and claims handling. The low rating suggests some customers experience challenges with service quality or claims processes. Trustpilot collects verified reviews to give consumers honest feedback about companies.

    trustSeal icon
    Hartville Better Business Bureau Rating

    Hartville has an A+ Better Business Bureau rating and accredited business status. The A+ grade is BBB's top rating for trust and customer complaint resolution. BBB accreditation means Hartville addresses customer issues and follows ethical business practices.

Hartville Pet Insurance Reddit Sentiment

Reddit users rate Hartville pet insurance poorly. Six Reddit comments show 33% positive sentiment: two favorable reviews and four negative. Users praise Hartville's customer service and clear policy terms. Complaints cited claim denials and coverage gaps. These varied experiences highlight different outcomes with Hartville's claims process.

Hartville Pet Insurance Coverage

Hartville offers pet insurance coverage for dogs and cats. Pet owners can customize Hartville policies through coverage levels and optional add-ons to match their pet's health needs.

$100, $250, $500
$5,000 to Unlimited
70%, 80%, 90%
Coverage for accident-only plan
Exam fees, diagnostics, treatment, surgery, hospitalization, imaging and other costs related only to accidents
Coverage for accident and illness plan
All accident items plus illness treatment, diagnostics, surgery, prescription meds, advanced care such as chemotherapy and stem-cell therapy, and some alternative therapies
Pre-existing conditions
Curable pre-existing conditions may be eligible for coverage after 180 days of being symptom- and treatment-free
Bilateral conditions
Bilateral conditions of pre-existing conditions are excluded from coverage
14 days for accidents, illnesses and ligament/knee conditions
Enrollment restrictions
No upper age limits or breed restrictions

*Coverage varies by state and policy terms. Always review your specific policy documents and consult your insurance provider to understand exact coverage terms, exclusions, limitations and waiting periods before enrollment.

Hartville Pet Insurance Coverage Add-Ons

Hartville provides wellness add-ons that cover routine preventive care for pet owners. These plans include services like dental cleanings, vaccinations and regular wellness exams. The add-ons start immediately after enrollment with no deductibles or waiting periods required.

Basic Preventive Care
Reimburses dental cleaning, wellness exam, deworming, core vaccines, fecal test, heartworm test and basic items up to scheduled amounts. 
Prime Preventive Care
Includes Basic items plus coverage for spay/neuter, parasite prevention, blood tests, urinalysis and additional vaccines/tests per the schedule.  

Is Hartville Pet Insurance Good: Bottom Line

Hartville charges $55 monthly for dog insurance and $23 for cat coverage on average. The company ranks sixth nationally for customer experience but receives low ratings from Trustpilot and maintains a B+ rating with the Better Business Bureau. Pet owners can select from accident-only or comprehensive accident and illness plans, with optional wellness coverage available as an add-on.

Browse through our review guides for the top pet insurance companies for your pet:

Hartville Pet Insurance Review: FAQ

Find answers to common questions about Hartville pet insurance coverage and policies.

Is Hartville pet insurance worth it in 2025?

What do Reddit users really think about Hartville pet insurance?

Does Hartville cover pre-existing conditions for pets?

Can I get a discount for insuring multiple pets with Hartville?

Is Hartville pet insurance available in my state?

How We Rated Hartville Pet Insurance

Pet insurance shopping feels overwhelming with so many options available. We analyzed how Hartville performs across the following key areas:

Affordability (50% of score): Our analysis examined premium pricing across various pet breeds, age groups and plan options. We incorporated available discounts to reflect what customers actually pay.

Customer Experience (30% of score): This evaluation draws from customer reviews and ratings on platforms like Trustpilot and Reddit to gauge real user satisfaction.

Coverage Options (20% of score): We assessed the breadth of policy benefits, available add-ons and how well the coverage addresses typical pet owner needs.

Our pricing analysis used standardized quotes for a 6-year-old Labrador Retriever and 7-year-old Ragdoll with $500 deductible, $5,000 annual limit and 80% reimbursement rate.

About Connor Bolton


Connor Bolton headshot

Connor Bolton is Senior SEO and Content Manager at MoneyGeek, where he leads the business and pet insurance editorial teams. As editorial lead for both verticals, Connor sets the research framework, data standards, and content structure that his writers execute, directly authoring in-depth guides himself and reviewing all team content for accuracy and practical value before it goes live. With over four years evaluating insurance products across personal, commercial, and specialty lines, he brings cross-vertical knowledge to every guide the team produces.

Connor architected MoneyGeek's insurance research infrastructure across all major verticals including auto, home, renters, life, health, business, and pet, building systems for pricing analysis, provider-level research, customer experience evaluation, and coverage analysis with AI support. The infrastructure includes over 6 million data points for business insurance across 408 industry areas, all 50 states, and 16 vehicle types, and over 5 million pet insurance profiles across 18 major providers and hundreds of breed and age combinations. Connor's insurance cost research and his team's work has been cited by the U.S. Chamber of Commerce, Allstate, Liberty Mutual, CBS News, Forbes and LegalZoom.

Beyond the data, Connor stays connected to how the market actually operates, drawing on direct conversations with underwriters and carrier liaisons at Ethos, The Hartford, NEXT Insurance, Nationwide, and State Farm, and monitoring business and pet owner communities including Reddit, to inform how he interprets findings and frames guidance for real buyers.

He is the direct editorial contact for methodology questions at connor@moneygeek.com and can be found on LinkedIn.


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