Hartville Pet Insurance Review


Hartville Pet Insurance Review: Key Takeaways
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Hartville ranks second nationally for cat insurance affordability with monthly premiums of $23, while ranking seventh for dogs with $55 monthly premiums.

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Ranking sixth for customer experience, Hartville maintains a B rating with the Better Business Bureau and receives mixed customer reviews on third-party platforms.

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Ranking eighth nationwide for coverage, Hartville offers accident-only and comprehensive accident-illness plans with optional preventive care add-ons.

Hartville Pet Insurance Ratings

Hartville's pet insurance scores 3.9 out of 5 for cats and 3.5 out of 5 for dogs in MoneyGeek's analysis. The company excels in affordability, ranking second nationally for cat coverage and eighth in coverage options for both cats and dogs. Hartville requires a 15-day waiting period for accident coverage, which is longer than some competitors offer.

Data filtered by:
Dog
Affordability3.867
Coverage2.618
Customer Experience3.546
Overall Score3.509
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WHO IS HARTVILLE PET INSURANCE BEST FOR?

Hartville Pet Insurance ranks among the best pet insurance companies for owners wanting affordable deductibles and unlimited annual payouts. The provider covers hereditary conditions, behavioral issues and exam fees without extra charges. Accident coverage includes waiting periods, which may not suit pet parents needing immediate protection.

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Learn more about the best pet insurance options for your pet:

Hartville Pet Insurance Ratings by State

Hartville provides pet insurance across all 50 states. The company achieves its best overall ranking of fourth place for cats in four states and seventh for dogs in three states. Hartville shows strong affordability performance for cat insurance, ranking second in 26 states and third in 14 states. While it doesn't provide the best pet insurance overall, Hartville maintains consistent sixth-place customer experience ratings nationwide.

Data filtered by:
Overall Score
Dog
Alabama3.509
Alaska3.359
Arizona3.459
Arkansas3.359
California3.857
Colorado3.609
Connecticut3.459
Delaware3.409
Florida3.359
Georgia3.559
Hawaii3.359
Idaho3.559
Illinois3.458
Indiana3.659
Iowa3.659
Kansas3.459
Kentucky3.709
Louisiana3.459
Maine3.607
Maryland3.508
Massachusetts3.658
Michigan3.509
Minnesota3.609
Mississippi3.658
Missouri3.609
Montana3.409
Nebraska3.509
Nevada3.559
New Hampshire3.659
New Jersey3.509
New Mexico3.609
New York3.409
North Carolina3.608
North Dakota3.509
Ohio3.409
Oklahoma3.608
Oregon3.658
Pennsylvania3.508
Rhode Island3.509
South Carolina3.657
South Dakota3.459
Tennessee3.509
Texas3.409
Utah3.509
Vermont3.409
Virginia3.558
Washington3.709
West Virginia3.709
Wisconsin3.409
Wyoming3.659

Hartville Pet Insurance Comparison

See how Hartville pet insurance fares against national competitors below.

Hartville vs. AKC
• Dogs: 3.50 vs. 4.30
• Cats: 3.90 vs. 3.85

AKC offers stronger coverage and customer experience, but Hartville is more affordable for cats.

Hartville vs. ASPCA
• Dogs: 3.50 vs. 3.85
• Cats: 3.90 vs. 3.35

ASPCA is cheaper for dogs, but Hartville offers better cat affordability and ties in customer service.

Hartville vs. Embrace
• Dogs: 3.50 vs. 2.55
• Cats: 3.90 vs. 2.30

Hartville beats Embrace in affordability and overall scores for dogs and cats.

Hartville vs. Fetch
• Dogs: 3.50 vs. 2.70
• Cats: 3.90 vs. 2.95

Fetch offers better coverage, but Hartville has more affordable rates and better overall performance.

Hartville vs. Figo
• Dogs: 3.50 vs. 3.60
• Cats: 3.90 vs. 3.80

Figo provides better coverage, though Hartville is more affordable for cats.

Hartville vs. Lemonade
• Dogs: 3.50 vs. 4.50
• Cats: 3.90 vs. 4.25

Lemonade outperforms Hartville in affordability and coverage, earning higher scores for both pets.

Hartville vs. Liberty

• Dogs: 3.50 vs. 2.65
• Cats: 3.90 vs. 2.30

Hartville scores higher across categories, the stronger option over Liberty.

Hartville vs. MetLife

• Dogs: 3.50 vs. 3.05
• Cats: 3.90 vs. 2.40

Hartville performs better overall. MetLife has poor customer service and high cat costs.

Hartville vs. Nationwide
• Dogs: 3.50 vs. 2.50
• Cats: 3.90 vs. 2.65
Hartville beats Nationwide overall, offering stronger affordability and coverage balance.
Hartville vs. Pets Best
• Dogs: 3.50 vs. 4.05
• Cats: 3.90 vs. 3.80

Pets Best leads on coverage, but Hartville is more affordable for cats.

Hartville vs. Pumpkin
• Dogs: 3.50 vs. 3.70
• Cats: 3.90 vs. 4.15

Pumpkin scores higher overall, but Hartville is more affordable for cats.

Hartville vs. Rainwalk
• Dogs: 3.50 vs. 4.05
• Cats: 3.90 vs. 3.95

Rainwalk excels in customer service and coverage, though Hartville maintains an affordability edge for cats.

Hartville vs. Spot
• Dogs: 3.50 vs. 3.75
• Cats: 3.90 vs. 4.15

Spot offers better customer experience and scores, but Hartville is slightly more affordable.

How Much Does Hartville Pet Insurance Cost?

Hartville's pet insurance costs an average of $55 monthly ($665 annually) for dogs and $23 monthly ($277 annually) for cats. Your premium depends on several factors, including your location and pet breed.

Dog$55$60$665$7238%
Cat$23$32$277$37927%

Hartville Pet Insurance Rates by State

Hartville's premiums vary by state due to local veterinary costs and claim patterns. Cat owners find the most affordable pet insurance in Alabama at $18 monthly, while Maine residents pay the highest rate at $29. For dogs, Arkansas offers the cheapest coverage at $43 per month, compared to Illinois at $70 monthly.

Data filtered by:
Dog
Alabama$43$516
Alaska$58$695
Arizona$69$822
Arkansas$43$511
California$60$720
Colorado$67$808
Connecticut$64$769
Delaware$58$695
Florida$66$794
Georgia$49$586
Hawaii$60$719
Idaho$55$659
Illinois$70$838
Indiana$48$579
Iowa$45$546
Kansas$53$628
Kentucky$43$516
Louisiana$47$567
Maine$64$764
Maryland$56$668
Massachusetts$67$801
Michigan$56$675
Minnesota$56$671
Mississippi$46$547
Missouri$44$530
Montana$50$597
Nebraska$51$616
Nevada$57$679
New Hampshire$60$718
New Jersey$63$750
New Mexico$49$591
New York$63$751
North Carolina$49$593
North Dakota$44$524
Ohio$53$633
Oklahoma$46$551
Oregon$65$775
Pennsylvania$58$691
Rhode Island$50$596
South Carolina$50$595
South Dakota$52$618
Tennessee$53$628
Texas$62$740
Utah$53$636
Vermont$55$655
Virginia$58$695
Washington$64$764
West Virginia$45$542
Wisconsin$62$742
Wyoming$50$597

Hartville Pet Insurance Rates by Breed

Hartville pet insurance costs vary by breed. Cat owners pay $21 monthly for British Longhairs but $31 for Abyssinians. Dog premiums cost $23 for small mixed breeds under 20 pounds and $108 for Bullmastiffs. Price difference is due to your pet's health risks and veterinary costs.

Data filtered by:
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Abyssinian$31$371
Affenpinscher$47$565
Afghan Hound$56$665
Airedale Terrier$60$714
Akita$59$703
Alaskan Husky$47$566
Alaskan Malamute$58$690
Alsatian$64$767
Alsation$58$698
American Bulldog$77$923
American Bully$73$871
American Eskimo$41$485
American Foxhound$46$549
American Hairless Terrier$40$476
American Staffordshire Terrier$65$781
Australian Cattle Dog$46$554
Australian Kelpie$48$581
Australian Mist$26$313
Australian Shepherd$38$459
Australian Silky Terrier$41$486
Australian Terrier$44$522
Balinese$29$348
Basenji$40$479
Basset Fauve de Bretagne$54$647
Basset Hound$65$774
Beagle$49$582
Bearded Collie$45$533
Belgian Shepherd Malinois$53$637
Bengal$26$311
Bernese Mountain Dog$105$1,263
Bichon Frise$44$530
Birman$23$279
Bloodhound$79$942
Bombay$21$252
Border Collie$40$476
Border Terrier$44$525
Borzoi$63$749
Boston Terrier$47$559
Boxer$77$926
Bracco Italiano$54$648
Briard$56$668
British Bulldog$94$1,129
British Longhair$21$249
British Shorthair$28$329
Brussels Griffon$45$543
Bullmastiff$106$1,269
Bull Mastiff$108$1,298
Bull Terrier$65$779
Burmese$25$303
Cairn Terrier$46$553
Cane Corso$86$1,035
Caucasian Shepherd Dog$83$997
Cavachon$36$433
Cavalier King Charles Spaniel$49$586
Cavapoo$34$407
Chinchilla$25$302
Central Asian Shepherd Dog$71$848
Chihuahua$30$363
Chow Chow$55$661
Clumber Spaniel$57$688
Cockapoo$33$400
Cocker spaniel$52$621
Collie$48$578
Corgi$57$682
Cornish Rex$27$319
Coton De Tulear$40$475
Dachshund$39$470
Dalmatian$66$792
Devon Rex$24$283
Dingo$42$500
Doberman Pincher$76$909
Doberman Pinscher$105$1,261
Dogue de Bordeaux$107$1,282
Domestic Shorthair$21$255
English Bulldog$97$1,161
English Foxhound$45$536
English Mastiff$94$1,121
English Pointer$54$651
English Setter$52$618
English Springer Spaniel$49$585
English Toy Terrier$42$499
Estrela Mountain Dog$67$799
Exotic Shorthair$31$371
Field Spaniel$50$594
Finnish Lapphund$47$559
Foxhound$47$557
Fox Terrier$43$516
French Bulldog$85$1,019
German Pinscher$44$525
German Shepherd$55$657
German Shorthaired Pointer$50$602
German Spitz$47$558
Giant Mix (100 pounds+)$52$617
Giant Mix (110 pounds+)$50$593
Giant Mix (111 pounds+)$45$542
Giant Mix (90 pounds+)$67$795
Goldendoodle$42$508
Golden Retriever$58$695
Gordon Setter$64$769
Great Dane$93$1,115
Great Pyrenees$62$749
Greyhound$63$751
Groodle$39$466
Harrier$48$579
Havanese$34$415
Himalayan$26$308
Hungarian Vizsla$62$738
Husky$42$501
Icelandic Sheepdog$47$565
Irish Setter$57$688
Irish Terrier$47$558
Italian Greyhound$46$554
Italian Spinone$52$618
Jack Russell Terrier$34$406
Japanese Chin$39$469
Japanese Spitz$40$474
Kangal Shepherd Dog$84$1,008
Keeshond$51$606
Komondor$58$701
Labradoodle$42$507
Labrador Retriever$55$665
Large Mix (51-100 pounds)$45$545
Large Mix (51-110 pounds)$42$499
Large Mix (55-90 pounds)$46$557
Large Mix (60-109 pounds)$50$593
Large Mix (61+ pounds)$46$546
Large Mix (71+ pounds)$83$994
Large Mix (Over 70 pounds)$45$543
Lhasa Apso$39$464
Lurcher$66$792
Maine Coon$29$350
Maltese$38$455
Maltipoo$31$378
Medium Mix (20-55 pounds)$36$435
Medium Mix (20-70 pounds)$38$457
Medium Mix (21-70 pounds)$86$1,030
Medium Mix (23-70 pounds)$46$547
Medium Mix (26-50 pounds)$38$456
Medium Mix (26-59 pounds)$50$593
Medium Mix (31-50 pounds)$38$458
Medium Mix (31-59 pounds)$38$450
Miniature Bull Terrier$69$826
Miniature Dachshund$42$504
Miniature Fox Terrier$45$534
Miniature Pinscher$40$478
Miniature Poodle$36$432
Miniature Schnauzer$43$509
Mixed Breed$49$587
Mixed Breed Giant (>90 lbs)$69$832
Mixed Breed Large (51-90 lbs)$46$545
Mixed Breed Medium (31-50 lbs)$34$406
Mixed Breed Small (>10 lbs)$29$338
Mixed Breed Small (11-30 lbs)$29$354
Mixed breed Small (up to 20lbs when full grown)$28$328
Mixed Dog (21-50 pounds)$40$484
Mixed Dog (51-90 pounds)$49$581
Mixed Dog (91 pounds+)$51$612
Morkie$32$387
Munchkin$25$303
Newfoundland$91$1,087
Norfolk Terrier$46$547
Norwegian Elkhound$47$566
Norwegian Forest cat$23$271
Norwich Terrier$45$537
Olde English Bulldogge$103$1,229
Old English Buldogge$81$971
Old English Sheepdog$58$692
Papillon$37$449
Pekingese$42$503
Pembroke Welsh Corgi$49$589
Persian$28$331
Peruvian Hairless Dog$43$515
Petit Basset Griffon Vendeen$62$746
Petit Basset Griffon Vendeens$47$568
Pitbull$61$737
Pointer$50$597
Pomeranian$40$483
Portuguese Water Dog$57$679
Pug$50$601
Puggle$36$427
Puli$49$582
Ragdoll$21$254
Rhodesian Ridgeback$64$766
Rottweiler$94$1,124
Rough Collie$54$650
Russian Blue$22$265
Saint Bernard$99$1,190
Saluki$54$642
Samoyed$51$615
Savannah$27$324
Schnoodle$36$435
Scottish Deerhound$79$941
Scottish Fold$26$309
Scottish Terrier$53$629
Serengeti$24$287
Shar Pei$86$1,036
Shetland Sheepdog$40$482
Shiba Inu$36$430
Shih Tzu$33$395
Siamese$22$261

Is Hartville Pet Insurance Expensive?

Hartville ranks second in affordability for cats but seventh for dogs in our study. While cats enjoy strong affordability, dog owners face moderate costs compared to competitors. Use the filterable table below to see actual costs for your pet's age and your preferred deductible, annual limit and reimbursement rate.

Data filtered by:
Dog
Middle Aged
$500
$5,000
80%
$67$7997%

Hartville Pet Insurance Discounts

Hartville offers a straightforward multi-pet discount that lowers premiums when you insure more than one pet on your account. The company does not list other pet insurance discounts on its site; ask Hartville at quote time about any additional savings for military service, employer groups or association members.

Multiple pets
10% (per additional pet)

Add each extra pet to your account; no limit on how many pets you can insure on the same account.

Hartville Pet Insurance Customer Service Reviews and Ratings

Hartville ranks sixth nationally for customer service with cats and dogs. The company has an A+ Better Business Bureau rating but mixed feedback on Trustpilot. Reddit users report mixed reviews of Hartville's support team. Some customers praise its helpful representatives. Others cite claim processing delays and inconsistent response quality.

    trustSeal icon
    Hartville Trustpilot Reviews

    Hartville earns a 3 out of 5 rating on Trustpilot from verified customers who rate its service and claims handling. The mixed reviews suggest some customers experience challenges with service quality or claims processes. Trustpilot collects verified reviews to give consumers honest feedback about companies.

    trustSeal icon
    Hartville Better Business Bureau Rating

    Hartville has an A+ Better Business Bureau rating and accredited business status. The A+ grade is BBB's top rating for trust and customer complaint resolution. BBB accreditation means Hartville addresses customer issues and follows ethical business practices.

Hartville Pet Insurance Reddit Sentiment

Reddit users rate Hartville pet insurance poorly. Six Reddit comments show 33% positive sentiment: two favorable reviews and four negative. Users praise Hartville's customer service and clear policy terms. Complaints cited claim denials and coverage gaps. These varied experiences highlight different outcomes with Hartville's claims process.

Hartville Pet Insurance Coverage

Hartville offers pet insurance coverage for dogs and cats. Pet owners can customize Hartville policies through coverage levels and optional add-ons to match their pet's health needs.

$100, $250, $500 (annual deductible)
$5,000 up to unlimited (you choose one annual limit; it resets each year)
90%, 80%, 70% (you pick at enrollment)
Coverage for accident-only plan

Exam fees, diagnostics, treatment, surgery, hospitalization, imaging and other costs related only to accidents

Coverage for accident and illness plan

All accident items plus illness treatment, diagnostics, surgery, prescription meds, advanced care such as chemotherapy and stem-cell therapy, and some alternative therapies

Pre-existing conditions
Not covered; plan terms and waiting periods determine whether a past issue is excluded
Bilateral conditions
Standard bilateral-condition rules apply; signs or treatment before coverage can lead to exclusions for the opposite side
Complete Coverage and accident-only plans take effect after 14 days; preventive care (if added) begins the next day
Enrollment restrictions
Policies are available nationwide; underwriting and available terms may vary by state and by underwriter (see policy forms)
Other notes

Exam fees are included under Complete Coverage and accident-only plans. Preventive care reimbursements follow a fixed schedule; Complete Coverage reimbursements are based on the invoice. Claims should be submitted within stated time frames (check your policy).

*Coverage varies by state and policy terms. Always review your specific policy documents and consult your insurance provider to understand exact coverage terms, exclusions, limitations and waiting periods before enrollment.

Hartville Pet Insurance Coverage Add-Ons

Hartville provides wellness add-ons that cover routine preventive care for pet owners. These plans include services like dental cleanings, vaccinations and regular wellness exams. The add-ons start immediately after enrollment with no deductibles or waiting periods required.

Basic Preventive Care

Annual budget: $250 (examples from third-party plan samples). May reimburse dental cleaning, wellness exam, deworming, core vaccines, fecal test, heartworm test and basic items up to scheduled amounts. 

Prime Preventive Care

Annual budget: $450 (examples from third-party plan samples). Includes Basic items plus higher limits, possible coverage for spay/neuter or a larger dental benefit, parasite prevention, blood tests, urinalysis and additional vaccines/tests per the schedule.  

Direct payment option/clinic pay

Hartville may offer to pay participating clinics directly for eligible claims instead of reimbursing you first; ask a representative to set this up.  

Is Hartville Pet Insurance Good: Bottom Line

Hartville charges $55 monthly for dog insurance and $23 for cat coverage on average. The company ranks sixth nationally for customer experience but receives low ratings from Trustpilot and maintains a B+ rating with the Better Business Bureau. Pet owners can select from accident-only or comprehensive accident and illness plans, with optional wellness coverage available as an add-on.

Browse through our review guides for the top pet insurance companies for your pet:

Hartville Pet Insurance Review: FAQ

Find answers to common questions about Hartville pet insurance coverage and policies.

Is Hartville pet insurance worth it in 2025?

What do Reddit users really think about Hartville pet insurance?

Does Hartville cover pre-existing conditions for pets?

Can I get a discount for insuring multiple pets with Hartville?

Is Hartville pet insurance available in my state?

How We Rated Hartville Pet Insurance

Pet insurance shopping feels overwhelming with so many options available. We analyzed how Hartville performs across the following key areas:

Affordability (50% of score): Our analysis examined premium pricing across various pet breeds, age groups and plan options. We incorporated available discounts to reflect what customers actually pay.

Customer Experience (30% of score): This evaluation draws from customer reviews and ratings on platforms like Trustpilot and Reddit to gauge real user satisfaction.

Coverage Options (20% of score): We assessed the breadth of policy benefits, available add-ons and how well the coverage addresses typical pet owner needs.

Our pricing analysis used standardized quotes for a 6-year-old Labrador Retriever and 7-year-old Ragdoll with $500 deductible, $5,000 annual limit and 80% reimbursement rate.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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