score65Cure Auto Auto Insurance Review: Quotes and Service (2024)
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score652/5
discounts
3.5/5
complaints
5/5
satisfaction
3.6/5
stability
2.7/5
affordability
pros
Bases insurance rates off driving record, not credit score, education or occupation
Offers roadside assistance coverage
Excellent customer satisfaction score
cons
Limited to Pennsylvania and New Jersey
No typical discounts or unique add-on coverage options
No online claims filing
Verdict
Cure Auto has excellent customer service, according to MoneyGeek’s research. For complaints, Cure Auto receives an average rating.
To learn more about Cure Auto and other insurance companies, check out MoneyGeek’s resources on the cheapest and best car insurance providers. MoneyGeek’s car insurance company comparison tool can also help you see how Cure Auto compares to other providers.
How Does Cure Auto Rank for Customer Service?
Cure is a fairly small insurance company that’s only available in two states. Because of its size, it is not rated by either AM Best or J.D.Power. AM Best evaluates a company’s financial strength. J.D. Power does an insurance satisfaction survey of all the top companies every year, but Cure is too small to be considered in their survey.
Customer Satisfaction Rating
The Better Business Bureau (BBB) rates Cure Auto Insurance with an A+, however, it is not accredited by the BBB. The lack of accreditation could simply mean a company decided not to apply for accreditation with the BBB or it could mean that a company doesn’t comply with the ethical standards set forth by the BBB.
There is a record of 18 closed complaints in the past three years with Cure Auto Insurance, according to the BBB. Many of the complaints found online take note of the slow process, lack of communication and rude customer service agents.
Customer Complaint Ratio
The NAIC is the National Association of Insurance Commissioners. They keep track of all complaints against insurance companies and come up with a score. A score of 1.00 indicates a company has the median amount of complaints for a company of its size. A score of 2.00 would mean a company has twice as many complaints as the average.
Is Cure Auto Car Insurance Expensive or Cheap? Why?
Cure Auto is different from other auto insurance companies because it does not consider credit score, education or occupation when calculating policy rates. It looks at your driving record as the main source of information when determining how much you pay for auto insurance. Considering that, Cure Auto may cost more than other insurers if you have a speeding ticket or other traffic violation, or an at-fault accident on your record.
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Discounts Offered by Cure Auto That Can Help You Save
Discounts like safe driving, anti-theft system, paperless billing, pay-in-full and multiple car can make auto insurance more affordable. If Cure Auto offers a discount to you for a car insurance policy, the price will go down.
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Note: The cost of car insurance is highly personalized and varies from driver to driver. Auto insurance companies weigh several factors when considering your rate, including age, driving record, address, the type of car you drive and more. The MoneyGeek calculator estimates how much you could pay for car insurance, without entering your personal information. The estimator can help you decide if it's time to switch car insurance companies or find a provider that fits your needs and budget.
Does Cure Auto Offer Broad or Unique Coverage?
All insurance companies, including Cure Auto, provide standard car insurance coverage: liability, comprehensive and collision insurance.
Cure Auto also provides roadside assistance, a common add-on coverage with most insurers. It covers electrical or mechanical breakdown, keys locked in your car, flat tires and even fuel if you run out of gas. For roadside assistance, you call Cure Auto's toll-free number to get a service provider sent to you.
Cure Auto does not offer any unique add-on coverage options, like custom parts.
What Online Auto Insurance Tools Does Cure Auto Offer?
Setting affordable rates based almost entirely on driving history sets Cure Auto Insurance apart. Although age and gender play a part in determining rates, they don’t discriminate against families with teen drivers when you add them to a policy. This practice is great news for anyone with a teen driver, as teens usually cause the price of insurance to skyrocket.
- Type of FeatureDescription
- Online Price QuotesSimply enter basic information, and you can choose to get a quote for minimum insurance, or to see all of your options.
- Online Bill PayA convenience fee of $14.95 applies.
- Payment OptionsSign up to have your bill taken from your checking account on the same day each month. There is no fee to enroll, although it’s $5.99 if you pay by text.
Financial Strength
AM Best did not give Cure Auto Insurance a financial strength rating. AM Best is a voluntary rating system, and a company has to pay to be rated by them. It could mean that Cure Auto Insurance meets all of the standards of the Office of Insurance Regulation set by the state but decided not to participate in the AM Best rating system.
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How to Make a Car Insurance Claim With Cure Auto
To make a claim with Cure Auto Insurance, call 1-800-229-9151. The telephone number is available 24/7.
Contact Cure Auto Car Insurance
Methodology and Assumptions
To evaluate and review auto insurance companies, MoneyGeek carefully weighs factors such as price, financial strength, policy features, customer satisfaction, service and other leading indicators. MoneyGeek also references publicly available data from industry leaders such as J.D. Power, AM Best, the National Association of Insurance Commissioners (NAIC) and the Better Business Bureau. Learn more about MoneyGeek’s review methodology here.
About Gail Kellner
sources
- A.M. Best. "A.M. Best." Accessed March 8, 2020.
- National Association of Insurance Commissioners. "NAIC." Accessed March 8, 2020.
- Better Business Bureau. "BBB." Accessed March 7, 2020.
- J.D. Power. "2019 Auto Insurance Study." Accessed March 7, 2020.