Lemonade vs. Pets Best Pet Insurance


Updated: February 2, 2026

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Lemonade vs. Pets Best Pet Insurance: Key Takeaways
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Lemonade charges less than Pets Best. Lemonade costs $22 monthly for middle-aged cats and $45 for middle-aged dogs. Pets Best charges $27 and $53.

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Lemonade has better customer service than Pets Best with 72% positive Reddit sentiment. Customers praise its fast claim approvals and instant reimbursements through its mobile app.

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Pets Best has broader coverage than Lemonade with unlimited coverage and direct vet payment.

Is Lemonade or Pets Best Pet Insurance Better?

Lemonade is better pet insurance than Pets Best for dogs and cats. Your best choice depends on what matters most:

  • Affordability: Lemonade beats Pets Best with lower premiums for dogs and cats. For dog owners, Lemonade ranks first nationally for affordable pet insurance.
  • Customer experience: Lemonade has better customer service than Pets Best. It ranks third nationally. Pet owners praise its fast claims processing and user-friendly mobile app.
  • Coverage: Pets Best has better coverage for both pets if you want to maximize policy benefits over cost. It ranks second nationally. Lemonade is four spots behind.
Data filtered by:
Overall Score
CatLemonade17
DogLemonade13

How We Decided the Winning Pet Insurance Provider

Compare pet Insurance Rates

Ensure you are getting the best rate for your pet insurance. Compare quotes from the top pet insurance companies.

Learn more about the best pet insurance options for different situations:

Lemonade and Pets Best Comparison by State

Lemonade beats Pets Best in every state we analyzed for both dogs and cats. It ranks as the best pet insurance company nationwide.

Data filtered by:
Select
AlabamaCatLemonade
AlabamaDogLemonade
AlaskaCatLemonade
AlaskaDogLemonade
ArizonaCatLemonade
ArizonaDogLemonade
ArkansasCatLemonade
ArkansasDogLemonade
CaliforniaCatLemonade
CaliforniaDogLemonade
ColoradoCatLemonade
ColoradoDogLemonade
ConnecticutCatLemonade
ConnecticutDogLemonade
DelawareCatLemonade
DelawareDogLemonade
FloridaCatLemonade
FloridaDogLemonade
GeorgiaCatLemonade
GeorgiaDogLemonade
HawaiiCatLemonade
HawaiiDogLemonade
IdahoCatLemonade
IdahoDogLemonade
IllinoisCatLemonade
IllinoisDogLemonade
IndianaCatLemonade
IndianaDogLemonade
IowaCatLemonade
IowaDogLemonade
KansasCatLemonade
KansasDogLemonade
KentuckyCatLemonade
KentuckyDogLemonade
LouisianaCatLemonade
LouisianaDogLemonade
MaineCatLemonade
MaineDogLemonade
MarylandCatLemonade
MarylandDogLemonade
MassachusettsCatLemonade
MassachusettsDogLemonade
MichiganCatLemonade
MichiganDogLemonade
MinnesotaCatLemonade
MinnesotaDogLemonade
MississippiCatLemonade
MississippiDogLemonade
MissouriCatLemonade
MissouriDogLemonade
MontanaCatLemonade
MontanaDogLemonade
NebraskaCatLemonade
NebraskaDogLemonade
NevadaCatLemonade
NevadaDogLemonade
New HampshireCatLemonade
New HampshireDogLemonade
New JerseyCatLemonade
New JerseyDogLemonade
New MexicoCatLemonade
New MexicoDogLemonade
New YorkCatLemonade
New YorkDogLemonade
North CarolinaCatLemonade
North CarolinaDogLemonade
North DakotaCatLemonade
North DakotaDogLemonade
OhioCatLemonade
OhioDogLemonade
OklahomaCatLemonade
OklahomaDogLemonade
OregonCatLemonade
OregonDogLemonade
PennsylvaniaCatLemonade
PennsylvaniaDogLemonade
Rhode IslandCatLemonade
Rhode IslandDogLemonade
South CarolinaCatLemonade
South CarolinaDogLemonade
South DakotaCatLemonade
South DakotaDogLemonade
TennesseeCatLemonade
TennesseeDogLemonade
TexasCatLemonade
TexasDogLemonade
UtahCatLemonade
UtahDogLemonade
VermontCatLemonade
VermontDogLemonade
VirginiaCatLemonade
VirginiaDogLemonade
WashingtonCatLemonade
WashingtonDogLemonade
West VirginiaCatLemonade
West VirginiaDogLemonade
WisconsinCatLemonade
WisconsinDogLemonade
WyomingCatLemonade
WyomingDogLemonade

How We Decided the Winning Pet Insurance Provider by State

Lemonade vs. Pets Best Pet Insurance Cost

Lemonade beats Pets Best on pet insurance cost for every age category in our study. Senior dog owners save the most, paying 56% less with Lemonade compared to Pets Best.

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KittensLemonade$1025%
Young CatsLemonade$1322%
PuppiesLemonade$1930%
Middle Aged CatsLemonade$2217%
Young DogsLemonade$2523%
Senior CatsLemonade$3252%
Middle Aged DogsLemonade$4516%
Senior DogsLemonade$5856%

How We Decided the Winning Pet Insurance Provider

Lemonade vs. Pets Best Pet Insurance Cost by State

Lemonade consistently offers the cheapest pet insurance for all age groups in 50 states compared to Pets Best. This price advantage holds true whether you're insuring a kitten in California or a senior dog in New York.

Data filtered by:
Middle Aged Dogs
AlabamaLemonade$3317%
ArizonaLemonade$5417%
ArkansasLemonade$3017%
CaliforniaLemonade$5617%
ColoradoLemonade$5617%
ConnecticutLemonade$5117%
DelawareLemonade$4517%
FloridaLemonade$5017%
GeorgiaLemonade$4017%
HawaiiLemonade$4517%
IllinoisLemonade$5517%
IndianaLemonade$4017%
IowaLemonade$3717%
LouisianaLemonade$3617%
MarylandLemonade$4317%
MassachusettsLemonade$5717%
MichiganLemonade$4417%
MinnesotaLemonade$4617%
MississippiLemonade$3817%
MissouriLemonade$3517%
MontanaLemonade$3717%
NebraskaLemonade$4017%
NevadaLemonade$4617%
New HampshireLemonade$5117%
New JerseyLemonade$5017%
New MexicoLemonade$3917%
New YorkLemonade$4817%
North CarolinaLemonade$3917%
North DakotaLemonade$3417%
OhioLemonade$4117%
OklahomaLemonade$3717%
OregonLemonade$5517%
PennsylvaniaLemonade$4617%
Rhode IslandLemonade$3917%
South CarolinaLemonade$4217%
TennesseeLemonade$4117%
TexasLemonade$4717%
UtahLemonade$4217%
VirginiaLemonade$4717%
WashingtonLemonade$5117%
WisconsinLemonade$4717%

How We Decided the Winning Pet Insurance Provider by State

Lemonade vs. Pets Best Pet Insurance Discounts

Pets Best offers more pet insurance discounts than Lemonade, with four ways to save compared to Lemonade's three. Both companies give you 5% off for insuring multiple pets, so they're equally affordable if you have several furry friends. Lemonade wins for bundling discounts with 10% off when you combine policies, while Pets Best caters to military members, employer groups and veterinary staff.

Multiple pets

Get 5% off when you insure two or more pets with Lemonade.

Receive 5% discount on each additional pet enrolled with Pets Best.

Bundling

Save 10% when you bundle pet insurance with other Lemonade policies.

None.

Paying annually

Receive 5% discount when you pay annually in full instead of monthly.

None.

Military

None.

Active duty service members, veterans and military spouses or kids get 5% off on pet insurance.

Employer group plan

None.

Save 5% for joining a participating employer's group plan.

Veterinary staff

None.

5% off for employees working at a veterinary clinic.

Lemonade vs. Pets Best Pet Insurance Customer Experience

Lemonade delivers better customer experience than Pets Best, finishing third in our national ranking while Pets Best is behind by two spots. Lemonade outperforms Pets Best across different platforms, from Trustpilot and the Better Business Bureau to Reddit.

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    Lemonade vs Pets Best Trustpilot ratings

    Lemonade maintains a 3.9 out of 5.0 Trustpilot rating, while Pets Best holds 3.7 out of 5.0. Lemonade users praise fast claim reimbursements and an easy-to-use app, but some report claim denials and rate increases. Pets Best customers appreciate straightforward coverage plans and reliable service, though many complain about slow claim processing and ongoing website issues that make account access difficult.

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    Lemonade vs Pets Best BBB ratings

    Lemonade holds a B- rating from BBB, whereas Pets Best has a "Not Rated" status. A B- rating indicates Lemonade has resolved most customer complaints, though the company has faced 601 total complaints with two remaining unresolved. Pets Best currently has no rating because it's still responding to previously closed complaints, which prevents the BBB from assigning a score.

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    Lemonade vs Pets Best Pet Insurance Reddit Sentiment

    Lemonade garners 72% positive sentiment on Reddit from 32 total comments (23 positive, nine negative), while Pets Best has 70% positive feedback from 10 comments (seven positive, three negative). Lemonade users rave about instant claim approvals through the mobile app and lightning-fast reimbursements, often receiving money within minutes of filing. Pets Best customers appreciate responsive customer service and comprehensive coverage options, but several complain about slow claim processing times that can stretch for weeks.

Lemonade vs. Pets Best Pet Insurance Coverage

Pets Best offers better pet insurance coverage for dogs and cats than Lemonade, ranking second compared to Lemonade's sixth position. Pets Best offers unlimited coverage and the option to pay licensed veterinarians directly for covered claims, which Lemonade lacks. Pets Best also has no upper age limits, while Lemonade only insures pets up to 14 years old based on breed.

Diagnostics
Fractures and broken bones
Lacerations and bite wounds
Parasite treatment

✓ 

Only covers prevention through an optional add-on

Digestive illnesses
Hereditary conditions
Congenital conditions
Chronic conditions
$100, $250, $500, $750

$100, $200, $250, $500, $1,000

$5,000, $10,000, $20,000, $50,000, $100,000 

$5,000, $10,000, Unlimited

60%, 70%, 80%, 90%

70%, 80%, 90%

2 days for accidents, 14 days for illnesses, 30 days for orthopedic conditions and up to 6 months for cruciate ligament events

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Age restrictions

Only insures pets up to 14 years old, depending on breed

No upper age limit for enrollment

Pre-existing conditions

Non-chronic pre-existing conditions may be covered if cured and symptom-free for 12 months

Curable pre-existing conditions may be eligible for coverage if cured and no further treatment is needed

Direct vet payment

Doesn't offer direct vet payment

Pays vets directly if you submit a completed claim along with a veterinarian reimbursement release form that both you and your vet have signed

Coverage varies by state and policy terms. Always review your specific policy documents to understand exact coverage terms, exclusions and limitations.

Lemonade vs. Pets Best Pet Insurance Add-ons

Both Lemonade and Pets Best allow pet owners to expand their base coverage with optional add-ons. Lemonade offers nine add-ons, while Pets Best has four.

Lemonade Pet Insurance Add-ons

  • Routine Vet Care package: Reimburses one wellness exam, three vaccinations, blood tests, parasite testing and heartworm testing.
  • Routine Vet Care Plus: Covers unlimited wellness exams and vaccines, plus Life Essentials coverage for spaying/neutering, heartworm/flea/tick prevention medication, deworming, nail trimming, joint and organ screening, genetic testing and preventative x-rays and ultrasounds.
  • Preventative+ Care package: Covers all Routine Vet Care benefits plus routine dental cleaning and heartworm treatment or flea/tick medication.
  • Puppy/Kitten Preventative Care package: For pets under 2 years old. Covers two wellness exams, up to six vaccines, heartworm or flea/tick medication, spay/neuter procedure and microchip.
  • Vet visit fee add-on: Reimburses exam fees for covered accidents or illnesses.
  • Physical therapy add-on: Covers rehabilitation, acupuncture, chiropractic care and hydrotherapy.
  • Dental illness add-on: Covers dental services like tooth extractions, root canals and gum disease treatment.
  • Behavioral add-on: Covers behavioral training and therapy for issues like anxiety or aggression.
  • End-of-life add-on: Covers vet-recommended euthanasia, cremation and memorial expenses.

Pets Best Pet Insurance Add-ons

  • EssentialWellness plan: Covers annual exams, vaccines, bloodwork, heartworm tests, deworming, urinalysis and fecal exams with a fixed annual benefit.
  • BestWellness plan: Covers all EssentialWellness benefits plus dental cleaning and spay/neuter.
  • Exam Fees add-on: Reimburses exam fees for diagnosing an eligible accident or illness.
  • Physical Therapy add-on: Covers rehabilitation, acupuncture and chiropractic care for an eligible accident or illness.

Lemonade vs. Pets Best Pet Insurance: Bottom Line

Lemonade beats Pets Best for pet insurance overall with better affordability and customer service. Lemonade charges $45 monthly for middle-aged dogs and $22 monthly for cats. It has 72% positive Reddit sentiment for fast claim approvals and instant reimbursements. Pets Best has more comprehensive coverage for pet owners who want extensive plan benefits over cost savings.

Compare other major pet insurance companies to find the best choice for your pet:

Lemonade vs. Pets Best Pet Insurance Comparison: FAQ

Compare Lemonade and Pets Best pet insurance through these common questions:

What are the main differences between Lemonade vs. Pets Best Pet Insurance?

Is Lemonade or Pets Best better for affordable pet insurance?

Which is better for older pets: Lemonade or Pets Best?

How do coverage options compare between Lemonade and Pets Best?

Which pet insurance company has faster claims: Lemonade or Pets Best?

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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