Spot vs. Pets Best Pet Insurance


Spot vs. Pets Best Pet Insurance: Key Takeaways
blueCheck icon

Pets Best provides more affordable coverage for middle-aged cats at $27 per monthly versus Spot's $30 per month, while Spot offers better monthly rates for middle-aged dogs at $49 compared to Pets Best's $53.

blueCheck icon

Spot earns a 4.7 out of 5 Trustpilot score and an A+ BBB rating, putting it ahead of Pets Best on customer experience. Fast claim processing and responsive service drive those numbers.

blueCheck icon

Pets Best pulls ahead on coverage terms. Its accident waiting period is shorter than Spot's, and direct vet payment means you won't have to pay out of pocket and wait for reimbursement.

Is Spot or Pets Best Pet Insurance Better?

Pets Best provides better pet insurance for dogs, while Spot takes the lead for cats, based on MoneyGeek's analysis. While this is the case, your best choice between these two providers may change based on what matters most to you:

  • Affordability: Spot ranks fourth nationally for cat coverage and offers more competitive rates than Pets Best. For dogs, Pets Best claims fourth place nationally and beats Spot by five positions in affordability.
  • Customer Experience: Spot secures second place nationally across both pet types and ranks three positions higher than Pets Best. Pet owners report faster claims processing and more responsive support with Spot.
  • Coverage: Pets Best ranks second nationally for both dogs and cats, outperforming Spot by six spots by offering the option to pay licensed veterinarians directly for covered claims.
CatAffordabilitySpot46
CatCoveragePets Best28
CatCustomer ExperienceSpot25
CatOverall ScoreSpot27
DogAffordabilityPets Best49
DogCoveragePets Best28
DogCustomer ExperienceSpot25
DogOverall ScorePets Best36

How We Decided the Winning Pet Insurance Provider

Compare Pet Insurance Rates

Get the best rate for your pet's coverage needs. Compare quotes from top pet insurance companies.

Learn more about the best pet insurance options for your pet across different situations:

Spot and Pets Best Comparison by State

Spot ranks as the best pet insurance company in 48 states for cats, while Pets Best wins in Arkansas and Maryland. For dogs, Pets Best dominates with 49 state wins compared to Spot's California win.

Data filtered by:
Select
Select
AlabamaCatSpot
AlabamaDogPets Best
AlaskaCatSpot
AlaskaDogPets Best
ArizonaCatSpot
ArizonaDogPets Best
ArkansasCatPets Best
ArkansasDogPets Best
CaliforniaCatSpot
CaliforniaDogSpot
ColoradoCatSpot
ColoradoDogPets Best
ConnecticutCatSpot
ConnecticutDogPets Best
DelawareCatSpot
DelawareDogPets Best
FloridaCatSpot
FloridaDogPets Best
GeorgiaCatSpot
GeorgiaDogPets Best
HawaiiCatSpot
HawaiiDogPets Best
IdahoCatSpot
IdahoDogPets Best
IllinoisCatSpot
IllinoisDogPets Best
IndianaCatSpot
IndianaDogPets Best
IowaCatSpot
IowaDogPets Best
KansasCatSpot
KansasDogPets Best
KentuckyCatSpot
KentuckyDogPets Best
LouisianaCatSpot
LouisianaDogPets Best
MaineCatSpot
MaineDogPets Best
MarylandCatPets Best
MarylandDogPets Best
MassachusettsCatSpot
MassachusettsDogPets Best
MichiganCatSpot
MichiganDogPets Best
MinnesotaCatSpot
MinnesotaDogPets Best
MississippiCatSpot
MississippiDogPets Best
MissouriCatSpot
MissouriDogPets Best
MontanaCatSpot
MontanaDogPets Best
NebraskaCatSpot
NebraskaDogPets Best
NevadaCatSpot
NevadaDogPets Best
New HampshireCatSpot
New HampshireDogPets Best
New JerseyCatSpot
New JerseyDogPets Best
New MexicoCatSpot
New MexicoDogPets Best
New YorkCatSpot
New YorkDogPets Best
North CarolinaCatSpot
North CarolinaDogPets Best
North DakotaCatSpot
North DakotaDogPets Best
OhioCatSpot
OhioDogPets Best
OklahomaCatSpot
OklahomaDogPets Best
OregonCatSpot
OregonDogPets Best
PennsylvaniaCatSpot
PennsylvaniaDogPets Best
Rhode IslandCatSpot
Rhode IslandDogPets Best
South CarolinaCatSpot
South CarolinaDogPets Best
South DakotaCatSpot
South DakotaDogPets Best
TennesseeCatSpot
TennesseeDogPets Best
TexasCatSpot
TexasDogPets Best
UtahCatSpot
UtahDogPets Best
VermontCatSpot
VermontDogPets Best
VirginiaCatSpot
VirginiaDogPets Best
WashingtonCatSpot
WashingtonDogPets Best
West VirginiaCatSpot
West VirginiaDogPets Best
WisconsinCatSpot
WisconsinDogPets Best
WyomingCatSpot
WyomingDogPets Best

How We Decided the Winning Pet Insurance Provider by State

Spot vs. Pets Best Pet Insurance Cost

Spot offers cheaper pet insurance for puppies, young dogs, middle-aged dogs and senior dogs, with senior dog owners saving 11% compared to Pets Best. Meanwhile, Pets Best wins on affordability for all cat age groups, providing the biggest savings of 11% for young cat coverage.

See how much pet insurance costs across different age categories below.

Data filtered by:
Select
KittensPets Best$135%
Young CatsPets Best$1711%
PuppiesSpot$257%
Middle Aged CatsPets Best$2710%
Young DogsSpot$323%
Middle Aged DogsSpot$498%
Senior CatsPets Best$678%
Senior DogsSpot$11811%

How We Decided the Winning Pet Insurance Provider

Spot vs. Pets Best Pet Insurance Cost by State

Pets Best has the lower cat insurance rates across the board, while Spot comes out ahead on price for most dog owners. Of all the states reviewed, Arkansas has the cheapest pet insurance rates from both providers across every age group.

  • Kittens: Pets Best costs $9 per month in Arkansas compared to Spot’s $10, which works out to about 8% less for kitten coverage.
  • Young cats: At $11 per month versus Spot’s $13, Pets Best offers around 14% lower premiums for Arkansas cats under two years old.
  • Middle-aged cats: Pets Best averages $18 per month in Arkansas, while Spot charges $22, a difference of roughly 12% during adult years.
  • Senior cats: With a $45 monthly rate compared to Spot’s $50, Pets Best comes in about 10% lower for older cats in Arkansas.
  • Puppies: Arkansas pet owners pay $17 per month with Spot and $18 with Pets Best, giving Spot about a 6% price advantage for puppies.
  • Young dogs: For dogs under two, both companies list rates around $22 per month in Arkansas, though Spot comes in slightly lower at roughly 3% less overall.
  • Middle-aged dogs: Adult dog coverage runs $33 per month with Spot compared to $36 from Pets Best, which puts Spot about 8% lower in this age group.
  • Senior dogs: Coverage for older dogs averages $80 per month through Spot versus $89 with Pets Best in Arkansas, a difference of about 10% in Spot’s favor.
Data filtered by:
Middle Aged Dogs
AlabamaSpot$368%
AlaskaSpot$488%
ArizonaSpot$598%
ArkansasSpot$338%
CaliforniaSpot$619%
ColoradoSpot$618%
ConnecticutSpot$568%
DelawareSpot$498%
FloridaSpot$558%
GeorgiaSpot$448%
HawaiiSpot$498%
IdahoSpot$498%
IllinoisSpot$608%
IndianaSpot$448%
IowaSpot$418%
KansasSpot$448%
KentuckySpot$398%
LouisianaSpot$398%
MaineSpot$599%
MarylandSpot$488%
MassachusettsSpot$638%
MichiganSpot$498%
MinnesotaSpot$518%
MississippiSpot$418%
MissouriSpot$388%
MontanaSpot$418%
NebraskaSpot$448%
NevadaSpot$508%
New HampshireSpot$569%
New JerseySpot$559%
New MexicoSpot$438%
New YorkSpot$538%
North CarolinaSpot$438%
North DakotaSpot$378%
OhioSpot$458%
OklahomaSpot$418%
OregonSpot$618%
PennsylvaniaSpot$518%
Rhode IslandSpot$438%
South CarolinaSpot$469%
South DakotaSpot$438%
TennesseeSpot$458%
TexasSpot$528%
UtahSpot$478%
VermontSpot$458%
VirginiaSpot$528%
WashingtonSpot$568%
West VirginiaSpot$429%
WisconsinSpot$528%
WyomingSpot$459%

How We Decided the Winning Pet Insurance Provider by State

Spot vs. Pets Best Pet Insurance Discounts

Pets Best has more pet insurance discounts than Spot, with four savings opportunities versus Spot's three. Both providers include multi-pet and employer group discounts, but Spot's versions are worth more at 10% compared to Pets Best's 5%. Pets Best pulls ahead with military and veterinary staff discounts at 5%, which Spot doesn't offer at all.

Multiple pets

Get 10% off on each additional pet’s premium when multiple pets are enrolled.

Save 5% for each additional pet enrolled after the first.

Association

Members of American Automobile Association (AAA) and Blue Cross Blue Shield access 10% discount on pet insurance.

None.

Employer group plan

Save 10% on coverage for joining a participating employer's group plan.

Receive 5% discount for joining a participating employer's group plan.

Military

None.

Active duty service members, veterans and military spouses or kids get 5% off on pet insurance.

Veterinary staff

None.

5% off for working as a staff at a veterinary clinic.

Spot vs. Pets Best Pet Insurance Customer Experience

Spot wins on customer experience, leading ahead of Pets Best by three spots. Although Pets Best garners stronger positive feedback on Reddit, Spot outperforms its competitor by holding higher ratings from Trustpilot and the Better Business Bureau.

    trustSeal icon
    Spot vs. Pets Best Trustpilot ratings

    Spot outperforms Pets Best on Trustpilot with a 4.7 out of 5 rating compared to Pets Best's 3.7 out of 5. Spot customers praise fast claim processing and responsive customer service, though some report claim denials for pre-existing conditions. Pets Best reviewers appreciate the easy online claims process and coverage quality, but many complain about processing delays averaging four to five weeks and difficulty reaching customer service.

    trustSeal icon
    Spot vs. Pets Best BBB ratings

    Spot maintains an A+ BBB rating, while Pets Best holds a “Not Rated” status. The A+ rating shows Spot meets BBB standards for trust and handles customer complaints well, while Pet Best's unrated status signals that the insurer is in the process of responding to previously closed complaints. Also, Spot earned BBB accreditation in May 2020, whereas Pets Best isn't accredited at all.

    trustSeal icon
    Spot vs. Pets Best Pet Insurance Reddit Sentiment

    Our Reddit study found that Spot earns 45% positive sentiment from 29 total comments, while Pets Best receives 70% positive feedback from 10 total comments. Reddit users praise Pets Best for responsive customer service and straightforward policies but criticize claim denials and coverage gaps. Spot receives mixed feedback, with positive comments highlighting quick claims processing and helpful representatives, while negative posts complain about claim denials for pre-existing conditions and slow support responses.

Spot vs. Pets Best Pet Insurance Coverage

Pets Best offers better pet insurance coverage for dogs and cats than Spot, ranking sixth nationally compared to Spot's eighth position. Pets Best outperforms Spot by requiring a shorter waiting period for accidents and offering the option to pay licensed veterinarians directly for covered claims.

Diagnostics
Fractures and broken bones
Lacerations and bite wounds
Parasite treatment

Only covers prevention through an optional add-on

Digestive illnesses
Hereditary conditions
Congenital conditions
Chronic conditions

$100, $250, $500, $750, $1,000

$100, $200, $250, $500, $1,000

$2,500, $3,000, $4,000, $5,000, $7,000, $10,000, Unlimited

$5,000, $10,000, Unlimited

70%, 80%, 90%

70%, 80%, 90%

14 days for accidents, illnesses and orthopedic conditions

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Age restrictions

No upper age limits for enrollment

No upper age limit for enrollment

Pre-existing conditions

Curable pre-existing conditions may qualify for coverage after 180 symptom-free days

Curable pre-existing conditions may be covered if cured and no further treatment is needed

Direct vet payment

Doesn't offer direct vet payment, operating on a reimbursement model instead

Pays licensed vets directly if you submit a completed claim along with a veterinarian reimbursement release form that both you and your vet have signed

Coverage varies by state and policy terms. Always review your policy documents to understand exact coverage terms, exclusions and limitations.

Spot vs. Pets Best Pet Insurance Add-ons

Spot's optional wellness plan runs in two tiers, Gold and Platinum, covering routine care: dental cleaning, wellness exams, vaccines, deworming, fecal tests, urinalysis, spaying/neutering, health certificates and flea/heartworm prevention.

Pets Best has three optional add-ons:

  • Wellness plan: Two options (EssentialWellness and BestWellness) covering wellness exams, vaccinations, blood work, fecal exams, urinalysis, heartworm tests, deworming, teeth cleaning and spaying or neutering.
  • Exam fees: Reimburses vet exam fees tied to covered accidents and illnesses.
  • Physical therapy: Covers rehabilitation, acupuncture and chiropractic care for eligible conditions.

Spot vs. Pets Best Pet Insurance: Bottom Line

The right pick between Spot and Pets Best comes down to your pet and what matters most to you. Cats cost less to insure with Pets Best, at $27 monthly for middle-aged felines, and its coverage options are broader. Spot wins on customer service, with an A+ BBB rating and a 4.7 out of 5 Trustpilot score, and costs less for dogs at $49 monthly for middle-aged canines. 

Cat owners who want lower rates and stronger coverage will do better with Pets Best. Dog owners who want reliable service and cheaper premiums should go with Spot.

Compare other major pet insurance companies to determine the best choice for your pet:

Spot vs. Pets Best Pet Insurance Comparison: FAQ

Compare Spot and Pets Best pet insurance through these common questions:

What is the difference between Spot and Pets Best pet insurance?

Which is cheaper: Spot or Pets Best pet insurance?

Does Spot or Pets Best have better coverage for accidents and illnesses?

Which pet insurance company has better customer reviews: Spot or Pets Best?

Is Spot or Pets Best better for older pets?

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


sources
Copyright © 2026 MoneyGeek.com. All Rights Reserved