Spot vs. Pets Best Pet Insurance


Updated: January 26, 2026

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Spot vs. Pets Best Pet Insurance: Key Takeaways
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Pets Best provides more affordable coverage for middle-aged cats at $27 per monthy versus Spot's $30 per month, while Spot offers better monthly rates for middle-aged dogs at $49 compared to Pets Best's $53.

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Spot delivers superior customer experience. than Pets Best, backed with a 4.7 out of 5.0 Trustpilot score and A+ BBB rating for its fast claim processing and responsive service.

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Pets Best outperforms Spot for coverage, requiring a shorter waiting period for accidents and offering direct vet payment to reduce upfront costs.

Is Spot or Pets Best Pet Insurance Better?

Pets Best provides better pet insurance for dogs, while Spot takes the lead for cats, based on MoneyGeek's analysis. While this is the case, your best choice between these two providers may change based on what matters most to you:

  • Affordability: Spot ranks fourth nationally for cat coverage and offers more competitive rates than Pets Best. For dogs, Pets Best claims fourth place nationally and beats Spot by five positions in affordability.
  • Customer Experience: Spot secures second place nationally across both pet types and ranks three positions higher than Pets Best. Pet owners report faster claims processing and more responsive support with Spot.
  • Coverage: Pets Best ranks second nationally for both dogs and cats, outperforming Spot by six spots by offering the option to pay licensed veterinarians directly for covered claims.
CatAffordabilitySpot46
CatCoveragePets Best28
CatCustomer ExperienceSpot25
CatOverall ScoreSpot27
DogAffordabilityPets Best49
DogCoveragePets Best28
DogCustomer ExperienceSpot25
DogOverall ScorePets Best36

How We Decided the Winning Pet Insurance Provider

Compare Pet Insurance Rates

Ensure you are getting the best rate for your pet insurance. Compare quotes from the top pet insurance companies.

Learn more about the best pet insurance options for your pet across different situations:

Spot and Pets Best Comparison by State

Spot ranks as the best pet insurance company in 48 states for cats, while Pets Best wins in Arkansas and Maryland. For dogs, Pets Best dominates with 49 state wins compared to Spot's California win.

Data filtered by:
Select
Select
AlabamaCatSpot
AlabamaDogPets Best
AlaskaCatSpot
AlaskaDogPets Best
ArizonaCatSpot
ArizonaDogPets Best
ArkansasCatPets Best
ArkansasDogPets Best
CaliforniaCatSpot
CaliforniaDogSpot
ColoradoCatSpot
ColoradoDogPets Best
ConnecticutCatSpot
ConnecticutDogPets Best
DelawareCatSpot
DelawareDogPets Best
FloridaCatSpot
FloridaDogPets Best
GeorgiaCatSpot
GeorgiaDogPets Best
HawaiiCatSpot
HawaiiDogPets Best
IdahoCatSpot
IdahoDogPets Best
IllinoisCatSpot
IllinoisDogPets Best
IndianaCatSpot
IndianaDogPets Best
IowaCatSpot
IowaDogPets Best
KansasCatSpot
KansasDogPets Best
KentuckyCatSpot
KentuckyDogPets Best
LouisianaCatSpot
LouisianaDogPets Best
MaineCatSpot
MaineDogPets Best
MarylandCatPets Best
MarylandDogPets Best
MassachusettsCatSpot
MassachusettsDogPets Best
MichiganCatSpot
MichiganDogPets Best
MinnesotaCatSpot
MinnesotaDogPets Best
MississippiCatSpot
MississippiDogPets Best
MissouriCatSpot
MissouriDogPets Best
MontanaCatSpot
MontanaDogPets Best
NebraskaCatSpot
NebraskaDogPets Best
NevadaCatSpot
NevadaDogPets Best
New HampshireCatSpot
New HampshireDogPets Best
New JerseyCatSpot
New JerseyDogPets Best
New MexicoCatSpot
New MexicoDogPets Best
New YorkCatSpot
New YorkDogPets Best
North CarolinaCatSpot
North CarolinaDogPets Best
North DakotaCatSpot
North DakotaDogPets Best
OhioCatSpot
OhioDogPets Best
OklahomaCatSpot
OklahomaDogPets Best
OregonCatSpot
OregonDogPets Best
PennsylvaniaCatSpot
PennsylvaniaDogPets Best
Rhode IslandCatSpot
Rhode IslandDogPets Best
South CarolinaCatSpot
South CarolinaDogPets Best
South DakotaCatSpot
South DakotaDogPets Best
TennesseeCatSpot
TennesseeDogPets Best
TexasCatSpot
TexasDogPets Best
UtahCatSpot
UtahDogPets Best
VermontCatSpot
VermontDogPets Best
VirginiaCatSpot
VirginiaDogPets Best
WashingtonCatSpot
WashingtonDogPets Best
West VirginiaCatSpot
West VirginiaDogPets Best
WisconsinCatSpot
WisconsinDogPets Best
WyomingCatSpot
WyomingDogPets Best

How We Decided the Winning Pet Insurance Provider by State

Spot vs. Pets Best Pet Insurance Cost

Spot offers cheaper pet insurance for puppies, young dogs, middle-aged dogs and senior dogs, with senior dog owners saving 11% compared to Pets Best. Meanwhile, Pets Best wins on affordability for all cat age groups, providing the biggest savings of 11% for young cat coverage.

See how much pet insurance costs across different age categories below.

Data filtered by:
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KittensPets Best$135%
Young CatsPets Best$1711%
PuppiesSpot$257%
Middle Aged CatsPets Best$2710%
Young DogsSpot$323%
Middle Aged DogsSpot$498%
Senior CatsPets Best$678%
Senior DogsSpot$11811%

How We Decided the Winning Pet Insurance Provider

Spot vs. Pets Best Pet Insurance Cost by State

State-level pricing reveals Pets Best dominates cat coverage affordability while Spot delivers better value for most dog owners. Arkansas offers the cheapest pet insurance rates from both providers across all age categories.

  • Kittens: Pets Best costs $9 monthly in Arkansas compared to Spot's $10, saving you 8% on coverage for your new feline friend.
  • Young cats: With Pets Best at $11 monthly versus Spot's $13, Arkansas cat owners under two years old save 14% monthly.
  • Middle-aged cats: Pets Best charges $18 monthly in Arkansas, while Spot costs $22 monthly, delivering 12% savings during your cat's prime years.
  • Senior cats: Pets Best's $45 monthly rate in Arkansas beats Spot's $50 monthly by 10%, helping manage rising veterinary costs for aging cats.
  • Puppies: Spot offers cheaper coverage in Arkansas at $17 monthly compared to Pets Best's $18 monthly, providing 6% savings as your puppy grows.
  • Young dogs: Spot charges $22 monthly in Arkansas versus Pets Best's $22, with Spot edging ahead by 3% for dogs under two.
  • Middle-aged dogs: Spot's $33 monthly rate in Arkansas undercuts Pets Best's $36 by 8%, keeping costs manageable during active adult years.
  • Senior dogs: In Arkansas, Spot delivers the biggest dog savings at $80 monthly compared to Pets Best's $89, offering 10% lower premiums when veterinary needs increase most.
Data filtered by:
Middle Aged Dogs
AlabamaSpot$368%
AlaskaSpot$488%
ArizonaSpot$598%
ArkansasSpot$338%
CaliforniaSpot$619%
ColoradoSpot$618%
ConnecticutSpot$568%
DelawareSpot$498%
FloridaSpot$558%
GeorgiaSpot$448%
HawaiiSpot$498%
IdahoSpot$498%
IllinoisSpot$608%
IndianaSpot$448%
IowaSpot$418%
KansasSpot$448%
KentuckySpot$398%
LouisianaSpot$398%
MaineSpot$599%
MarylandSpot$488%
MassachusettsSpot$638%
MichiganSpot$498%
MinnesotaSpot$518%
MississippiSpot$418%
MissouriSpot$388%
MontanaSpot$418%
NebraskaSpot$448%
NevadaSpot$508%
New HampshireSpot$569%
New JerseySpot$559%
New MexicoSpot$438%
New YorkSpot$538%
North CarolinaSpot$438%
North DakotaSpot$378%
OhioSpot$458%
OklahomaSpot$418%
OregonSpot$618%
PennsylvaniaSpot$518%
Rhode IslandSpot$438%
South CarolinaSpot$469%
South DakotaSpot$438%
TennesseeSpot$458%
TexasSpot$528%
UtahSpot$478%
VermontSpot$458%
VirginiaSpot$528%
WashingtonSpot$568%
West VirginiaSpot$429%
WisconsinSpot$528%
WyomingSpot$459%

How We Decided the Winning Pet Insurance Provider by State

Spot vs. Pets Best Pet Insurance Discounts

Pets Best offers more pet insurance discounts than Spot, with four available savings opportunities compared to Spot's three. Both providers offer multi-pet and employer group discounts, but Spot delivers better value with 10% savings versus Pets Best's 5% for these categories. That said, Pets Best wins on military and veterinary staff discounts, offering 5% savings where Spot provides none.

Multiple pets

Get 10% off on each additional pet’s premium when multiple pets are enrolled.

Save 5% for each additional pet enrolled after the first.

Association

Members of American Automobile Association (AAA) and Blue Cross Blue Shield access 10% discount on pet insurance.

None.

Employer group plan

Save 10% on coverage for joining a participating employer's group plan.

Receive 5% discount for joining a participating employer's group plan.

Military

None.

Active duty service members, veterans and military spouses or kids get 5% off on pet insurance.

Veterinary staff

None.

5% off for working as a staff at a veterinary clinic.

Spot vs. Pets Best Pet Insurance Customer Experience

Spot wins on customer experience, leading ahead of Pets Best by three spots. Although Pets Best garners stronger positive feedback on Reddit, Spot outperforms its competitor by holding higher ratings from Trustpilot and the Better Business Bureau.

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    Spot vs. Pets Best Trustpilot ratings

    Spot outperforms Pets Best on Trustpilot with a 4.7 out of 5.0 rating compared to Pets Best's 3.7 out of 5.0. Spot customers praise fast claim processing and responsive customer service, though some report claim denials for pre-existing conditions. Pets Best reviewers appreciate the easy online claims process and coverage quality, but many complain about processing delays averaging four to five weeks and difficulty reaching customer service.

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    Spot vs. Pets Best BBB ratings

    Spot maintains an A+ BBB rating, while Pets Best holds a “Not Rated” status. The A+ rating shows Spot meets BBB standards for trust and handles customer complaints well, while Pet Best's unrated status signals that the insurer is in the process of responding to previously closed complaints. Also, Spot earned BBB accreditation in May 2020, whereas Pets Best isn't accredited at all.

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    Spot vs. Pets Best Pet Insurance Reddit Sentiment

    Our Reddit study found that Spot earns 45% positive sentiment from 29 total comments, while Pets Best receives 70% positive feedback from 10 total comments. Reddit users praise Pets Best for responsive customer service and straightforward policies but criticize claim denials and coverage gaps. Spot receives mixed feedback, with positive comments highlighting quick claims processing and helpful representatives, while negative posts complain about claim denials for pre-existing conditions and slow support responses.

Spot vs. Pets Best Pet Insurance Coverage

Pets Best offers better pet insurance coverage for dogs and cats than Spot, ranking sixth nationally compared to Spot's eighth position. Pets Best outperforms Spot by requiring a shorter waiting period for accidents and offering the option to pay licensed veterinarians directly for covered claims.

Diagnostics
Fractures and broken bones
Lacerations and bite wounds
Parasite treatment

Only covers prevention through an optional add-on

Digestive illnesses
Hereditary conditions
Congenital conditions
Chronic conditions

$100, $250, $500, $750, $1,000

$100, $200, $250, $500, $1,000

$2,500, $3,000, $4,000, $5,000, $7,000, $10,000, Unlimited

$5,000, $10,000, Unlimited

70%, 80%, 90%

70%, 80%, 90%

14 days for accidents, illnesses and orthopedic conditions

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Age restrictions

No upper age limits for enrollment

No upper age limit for enrollment

Pre-existing conditions

Curable pre-existing conditions may qualify for coverage after 180 symptom-free days

Curable pre-existing conditions may be covered if cured and no further treatment is needed

Direct vet payment

Doesn't offer direct vet payment, operating on a reimbursement model instead

Pays licensed vets directly if you submit a completed claim along with a veterinarian reimbursement release form that both you and your vet have signed

Coverage varies by state and policy terms. Always review your specific policy documents to understand exact coverage terms, exclusions and limitations.

Spot vs. Pets Best Pet Insurance Add-ons

If you're looking to expand your base coverage, Spot offers an optional wellness plan that comes in two tiers: Gold and Platinum, covering routine care such as dental cleaning, wellness exams, vaccines, deworming, fecal tests, urinalysis, spaying/neutering, health certificates and flea/heartworm prevention.

On the other hand, Pets Best provides three optional add-ons:

  • Wellness plan: Comes in two options (EssentialWellness and BestWellness) and covers wellness exams, vaccinations, blood work, fecal exams, urinalysis, heartworm tests, deworming, teeth cleaning and spaying or neutering.
  • Exam fees: Reimburses vet exam fees associated with covered accidents and illnesses.
  • Physical therapy: Provides coverage for rehabilitation, acupuncture and chiropractic care expenses related to an eligible condition.

Spot vs. Pets Best Pet Insurance: Bottom Line

Choosing between Spot and Pets Best depends on your pet type and priorities. Pets Best delivers better coverage options and more affordable rates for cats at $27 per month for middle-aged felines. However, Spot provides superior customer service with an A+ BBB rating and 4.7 out of 5.0 Trustpilot score, plus better affordability for dogs at $49 monthly for middle-aged canines. Pet owners seeking comprehensive coverage and cheaper cat insurance should consider Pets Best, while those prioritizing customer service and more affordable dog insurance may find Spot more appealing.

Compare other major pet insurance companies to determine the best choice for your pet:

Spot vs. Pets Best Pet Insurance Comparison: FAQ

Compare Spot and Pets Best pet insurance through these common questions:

What is the difference between Spot and Pets Best pet insurance?

Which is cheaper: Spot or Pets Best pet insurance?

Does Spot or Pets Best have better coverage for accidents and illnesses?

Which pet insurance company has better customer reviews: Spot or Pets Best?

Is Spot or Pets Best better for older pets?

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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