Fetch vs. Pets Best Pet Insurance


Updated: January 12, 2026

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Fetch vs. Pets Best Pet Insurance: Key Takeaways
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Pets Best provides more affordable pet insurance, with monthly premiums of $27 for middle-aged cats and $53 for middle-aged dogs, while Fetch charges $45 and $103 respectively.

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Pets Best's customer service is superior than Fetch's, receiving 70% positive sentiment on Reddit for its straightforward claims process and reliable reimbursements.

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Pets Best offers more comprehensive coverage than Fetch, requiring shorter waiting periods for accidents and illnesses and paying licensed veterinarians directly for covered claims.

Is Fetch or Pets Best Pet Insurance Better?

According to MoneyGeek's analysis, Pets Best offers better pet insurance for dogs and cats than Fetch overall. Whether you're looking for affordable rates, excellent customer service or comprehensive coverage, Pets Best ranks as the ideal option over Fetch.

  • Affordability: Pets Best ranks third nationally for dogs and seventh for cats, delivering better value than Fetch, which placed 11th and 10th, respectively.
  • Customer Experience: Pets Best places fifth in our study for both pets, making it the better option for customer service than Fetch, which lagged behind by one spot.
  • Coverage: Pets Best claims the second spot nationally for coverage across both dogs and cats, while Fetch ranks one spot behind in the category.
CatAffordabilityPets Best612
CatCoveragePets Best23
CatCustomer ExperiencePets Best56
CatOverall ScorePets Best710
DogAffordabilityPets Best413
DogCoveragePets Best23
DogCustomer ExperiencePets Best56
DogOverall ScorePets Best311

How We Decided the Winning Pet Insurance Provider

Compare Pet Insurance Rates

Ensure you are getting the best rate for your pet insurance. Compare quotes from the top pet insurance companies.

Learn more about the best pet insurance options for your pet across different situations:

Fetch and Pets Best Comparison by State

Pets Best is the best pet insurance company in comparison to Fetch, winning in all 50 states for both dogs and cats.

Data filtered by:
Select
Select
AlabamaCatPets Best
AlabamaDogPets Best
AlaskaCatPets Best
AlaskaDogPets Best
ArizonaCatPets Best
ArizonaDogPets Best
ArkansasCatPets Best
ArkansasDogPets Best
CaliforniaCatPets Best
CaliforniaDogPets Best
ColoradoCatPets Best
ColoradoDogPets Best
ConnecticutCatPets Best
ConnecticutDogPets Best
DelawareCatPets Best
DelawareDogPets Best
FloridaCatPets Best
FloridaDogPets Best
GeorgiaCatPets Best
GeorgiaDogPets Best
HawaiiCatPets Best
HawaiiDogPets Best
IdahoCatPets Best
IdahoDogPets Best
IllinoisCatPets Best
IllinoisDogPets Best
IndianaCatPets Best
IndianaDogPets Best
IowaCatPets Best
IowaDogPets Best
KansasCatPets Best
KansasDogPets Best
KentuckyCatPets Best
KentuckyDogPets Best
LouisianaCatPets Best
LouisianaDogPets Best
MaineCatPets Best
MaineDogPets Best
MarylandCatPets Best
MarylandDogPets Best
MassachusettsCatPets Best
MassachusettsDogPets Best
MichiganCatPets Best
MichiganDogPets Best
MinnesotaCatPets Best
MinnesotaDogPets Best
MississippiCatPets Best
MississippiDogPets Best
MissouriCatPets Best
MissouriDogPets Best
MontanaCatPets Best
MontanaDogPets Best
NebraskaCatPets Best
NebraskaDogPets Best
NevadaCatPets Best
NevadaDogPets Best
New HampshireCatPets Best
New HampshireDogPets Best
New JerseyCatPets Best
New JerseyDogPets Best
New MexicoCatPets Best
New MexicoDogPets Best
New YorkCatPets Best
New YorkDogPets Best
North CarolinaCatPets Best
North CarolinaDogPets Best
North DakotaCatPets Best
North DakotaDogPets Best
OhioCatPets Best
OhioDogPets Best
OklahomaCatPets Best
OklahomaDogPets Best
OregonCatPets Best
OregonDogPets Best
PennsylvaniaCatPets Best
PennsylvaniaDogPets Best
Rhode IslandCatPets Best
Rhode IslandDogPets Best
South CarolinaCatPets Best
South CarolinaDogPets Best
South DakotaCatPets Best
South DakotaDogPets Best
TennesseeCatPets Best
TennesseeDogPets Best
TexasCatPets Best
TexasDogPets Best
UtahCatPets Best
UtahDogPets Best
VermontCatPets Best
VermontDogPets Best
VirginiaCatPets Best
VirginiaDogPets Best
WashingtonCatPets Best
WashingtonDogPets Best
West VirginiaCatPets Best
West VirginiaDogPets Best
WisconsinCatPets Best
WisconsinDogPets Best
WyomingCatPets Best
WyomingDogPets Best

How We Decided the Winning Pet Insurance Provider by State

Fetch vs. Pets Best Pet Insurance Cost

Our pet insurance cost study reveals that Pets Best is more affordable than Fetch across all age categories for both dogs and cats. Senior dog owners save the most by choosing Pets Best, cutting costs by 56% compared to Fetch's rates.

Data filtered by:
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KittensPets Best$138%
Young CatsPets Best$1725%
PuppiesPets Best$2740%
Middle Aged CatsPets Best$2740%
Young DogsPets Best$3345%
Middle Aged DogsPets Best$5348%
Senior CatsPets Best$6750%
Senior DogsPets Best$13356%

How We Decided the Winning Pet Insurance Provider

Fetch vs. Pets Best Pet Insurance Cost by State

Pets Best offers the cheapest pet insurance compared to Fetch across all 50 states and every age category we analyzed. Arkansas delivers the lowest rates for both companies, with Pets Best charging between $9 monthly for kittens and $89 monthly for senior dogs in the state.

  • Kittens: Pets Best costs $9 monthly in Arkansas (8% savings compared to Fetch), making it the more affordable option for insuring young cats in the state.
  • Puppies: Arkansas residents with puppies pay just $18 monthly through Pets Best, saving 40% against Fetch's $30 monthly rate in the same state.
  • Young Cats: The cheapest coverage for young cats comes from Pets Best in Arkansas at $11 per month. This represents 25% savings over Fetch.
  • Young Dogs: Pets Best maintains its edge for young dogs, with rates in Arkansas starting at $22 monthly, which is 45% less than Fetch's $40 monthly.
  • Middle-Aged Cats: Arkansas has the lowest rates at $18 monthly with Pets Best, delivering 40% savings compared to Fetch for middle-aged felines.
  • Middle-Aged Dogs: Pets Best charges $36 monthly in Arkansas for middle-aged dogs. Pet owners in this category save 48% by choosing Pets Best over Fetch.
  • Senior Cats: Owners of senior cats pay $45 monthly in Arkansas through Pets Best, cutting costs by 50% against Fetch's $91 monthly.
  • Senior Dogs: Arkansas has the lowest rates for senior dog coverage through Pets Best at $89 monthly, offering 56% savings over Fetch.
Data filtered by:
Middle Aged Dogs
AlabamaPets Best$3948%
AlaskaPets Best$5248%
ArizonaPets Best$6548%
ArkansasPets Best$3648%
CaliforniaPets Best$6748%
ColoradoPets Best$6748%
ConnecticutPets Best$6148%
DelawarePets Best$5348%
FloridaPets Best$6048%
GeorgiaPets Best$4848%
HawaiiPets Best$5448%
IdahoPets Best$5348%
IllinoisPets Best$6648%
IndianaPets Best$4848%
IowaPets Best$4548%
KansasPets Best$4848%
KentuckyPets Best$4248%
LouisianaPets Best$4348%
MainePets Best$6548%
MarylandPets Best$5248%
MassachusettsPets Best$6948%
MichiganPets Best$5348%
MinnesotaPets Best$5548%
MississippiPets Best$4548%
MissouriPets Best$4248%
MontanaPets Best$4548%
NebraskaPets Best$4848%
NevadaPets Best$5548%
New HampshirePets Best$6248%
New JerseyPets Best$6048%
New MexicoPets Best$4748%
New YorkPets Best$5848%
North CarolinaPets Best$4748%
North DakotaPets Best$4148%
OhioPets Best$4948%
OklahomaPets Best$4548%
OregonPets Best$6648%
PennsylvaniaPets Best$5548%
Rhode IslandPets Best$4648%
South CarolinaPets Best$5049%
South DakotaPets Best$4748%
TennesseePets Best$4948%
TexasPets Best$5648%
UtahPets Best$5148%
VermontPets Best$4948%
VirginiaPets Best$5748%
WashingtonPets Best$6148%
West VirginiaPets Best$4648%
WisconsinPets Best$5748%
WyomingPets Best$4948%

How We Decided the Winning Pet Insurance Provider by State

Fetch vs. Pets Best Pet Insurance Discounts

Pets Best offers four pet insurance discounts compared to Fetch's three, but Fetch delivers better savings on the discounts both companies share. Military members save twice as much with Fetch (10% compared to Pets Best's 5%) and employer group plans through Fetch cut costs by 10% against Pets Best's 5% discount. Pets Best adds a multi-pet discount and veterinary staff savings, while Fetch offers exclusive AARP member benefits.

Multiple pets

None.

Reduce rates by 5% for insuring more than one pet with Pets Best.

Military

Receive 10% off on pet insurance if you're an active military or a veteran who enroll with proof of service.

Active duty service members, veterans and military spouses or kids get 5% off on pet insurance.

Membership

10% automatically off for AARP members who enroll through the AARP benefit page.

None.

Employer group plan

Save 10% by signing up with a participating employer's group plan.

Get 5% off for joining a participating employer's group plan.

Veterinary staff

None.

5% off for employees and staff working at a veterinary clinic.

Fetch vs. Pets Best Pet Insurance Customer Experience

Pets Best delivers better customer experience than Fetch, ranking fifth nationally compared to Fetch's sixth place. Although Fetch earns higher ratings from Trustpilot and the Better Business Bureau, Pets Best outperforms its competitor on positive sentiment among Reddit users.

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    Fetch vs Pets Best Trustpilot ratings

    Fetch earns a higher Trustpilot rating at 4.5 out of 5.0 compared to Pets Best's 3.8 out of 5.0. Fetch customers praise fast claim processing and helpful customer service, though some report claim denials and coverage confusion. Pets Best users appreciate straightforward plans and coverage for major procedures, but frequently mention slow reimbursements, website issues and inconsistent claim decisions.

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    Fetch vs Pets Best BBB ratings

    Fetch holds an A rating from the BBB and is accredited, while Pets Best isn't rated or accredited by the organization. Fetch's A rating reflects BBB accreditation and 198 filed complaints, showing the company meets BBB Standards for Trust despite customer concerns. Pets Best lacks BBB accreditation because it's still responding to previously closed complaints, which prevents the organization from assigning a rating.

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    Fetch vs Pets Best Pet Insurance Reddit sentiment

    We analyzed Reddit discussions and found that Fetch only holds 8% positive feedback from 13 total comments, while Pets Best maintains 70% positive sentiment from 10 comments. Reddit users praise Pets Best for straightforward claim approvals and reliable reimbursements, while Fetch discussions center on claim denials and coverage disputes.

Fetch vs. Pets Best Pet Insurance Coverage

Pets Best offers better pet insurance coverage for dogs and cats than Fetch, ranking second nationally while Fetch ranks third. Pets Best wins against Fetch for requiring shorter waiting periods for accidents and illnesses and paying licensed veterinarians directly for covered claims.

Diagnostics

✓ 

Fractures and broken bones
Lacerations and bite wounds
Parasite treatment

Only covers prevention through an optional add-on

Only covers prevention through an optional add-on

Digestive illnesses
Hereditary conditions
Congenital conditions
Chronic conditions

$250 to $2,500

$100, $200, $250, $500, $1,000

$5,000, $10,000, $15,000, Unlimited

$5,000, $10,000, Unlimited

70%, 80%, 90%

70%, 80%, 90%

15 days for accidents and illnesses, six months for orthopedic and cruciate conditions

3 days for accidents, 14 days for illnesses, 6 months for cruciate ligament events and related conditions

Age restrictions

No upper age limits for enrollment

No upper age limit for enrollment

Pre-existing conditions

Curable conditions may be covered after 365 symptom-free days

Curable pre-existing conditions may be covered if cured and no further treatment is needed

Direct vet payment

Doesn't feature direct vet payment

Pays licensed vets directly if you submit a completed pet insurance claim along with a veterinarian reimbursement release form that both you and your vet have signed

Coverage varies by state and policy terms. Always review your specific policy documents to understand exact coverage terms, exclusions and limitations.

Fetch vs. Pets Best Pet Insurance Add-ons

Regarding optional add-ons, Fetch offers Fetch Wellness, which comes in three tiers (Essential, Advantage and Prime) and covers routine care like annual exams, vaccinations, flea and tick prevention, heartworm testing and dental cleanings. In contrast, Pets Best provides three:

  • Wellness plans: Pest Best's wellness plan comes in two tiers: EssentialWellness and BestWellness. It covers bloodwork, fecal exams, urinalysis, spaying/neutering and teeth cleaning, depending on the tier.
  • Exam fees: Covers vet exam fees associated with eligible accidents and illnesses.
  • Physical therapy: Reimburses the cost of rehabilitation, acupuncture and chiropractic care related to a covered condition.

Fetch vs. Pets Best Pet Insurance: Bottom Line

Pets Best beats Fetch for pet insurance overall, making it the better choice for dog and cat owners. Pets Best offers cheaper coverage, with rates starting at $53 per month for middle-aged dogs and $27 monthly for cats. It also provides excellent customer service and superior coverage, including the option to pay vets directly for covered claims.

Compare other major pet insurance companies to determine the best choice for your pet:

Fetch vs. Pets Best Pet Insurance Comparison: FAQ

Compare Fetch and Pets Best pet insurance through these common questions:

Is Fetch or Pets Best pet insurance better overall?

Which is cheaper: Fetch or Pets Best pet insurance?

How do Fetch and Pets Best compare for coverage and exclusions?

Which pet insurance is better for older pets: Fetch or Pets Best?

How do Fetch and Pets Best compare for claims processing and customer satisfaction?

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. He has analyzed the insurance market for over five years, conducting original research for insurance shoppers. His insights have been featured in CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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