Pet Insurance Cancellation


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Updated: October 30, 2025

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Pet Insurance Cancellation: Key Takeaways
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You can cancel your pet insurance policy anytime by contacting your provider through phone, email or written notice.

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Most insurers offer full refunds if you cancel your policy within the first 30 days without filing claims, though some providers have shorter windows or state restrictions.

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After canceling, your pet's previous health issues become pre-existing conditions, new coverage requires waiting periods and age limits may prevent re-enrollment.

How to Cancel Your Pet Insurance

Pet owners cancel their pet insurance for various reasons: maybe costs are tight, or you've found better coverage elsewhere. The good news is you can cancel your coverage anytime, though when you cancel affects whether you'll get money back. Here's the step-by-step process to cancel your policy.

1. Review Your Policy’s Terms and Conditions

Before canceling, check your policy's terms to understand potential fees and refund eligibility. Most providers offer full refunds if you cancel within the first 30 days and have not filed any claims, while some provide shorter timeframes, as outlined in the table below.

AKC
No, AKC will refund unused premium on a daily pro-rata basis.
ASPCA
Yes. 
Embrace
Yes, but pro-rated refund will apply if claims have been submitted in the first 15 days. 
Fetch
Yes.
Figo
Yes, but the full refund offer is not available in Pennsylvania.
Healthy Paws
Yes, but the full refund offer is not available in New York, Pennsylvania and South Carolina.
Lemonade
Yes.
Liberty Mutual
No, Liberty Mutual will only provide a full refund for policies canceled within the first 10 days.
MetLife
Yes.
Nationwide
Yes, but the specific timeframe for the full refund offer varies by state.
Pets Best
No, Pets Best will refund unearned collected premiums on a pro-rata basis.
Prudent Pet
Yes.
Pumpkin
Yes, but the full refund offer is not available in New York and is only available in Maine for policies canceled within the first 15 days. 
Rainwalk
Yes.
Spot
Yes.
Trupanion
Yes, plus enrollment fee, if applicable.
Wagmo
No, Wagmo will provide a premium refund that is less than pro-rated. 

Terms and conditions for policy cancellation may vary by state and provider. Coverage details, refund policies and cancellation procedures differ significantly between insurers. Always review your specific policy documents and contact your provider directly for accurate information about your coverage.

2. Contact Your Insurance Provider

Contacting your provider is required to officially request cancellation because simply stopping payments won't cancel your policy and could result in continued charges. Always ask for written confirmation of your cancellation to protect yourself from billing disputes later.

Check the table to see the cancellation methods preferred by the major pet insurance companies:

AKC

ASPCA

Embrace



Fetch



Figo

Healthy Paws

Lemonade



Liberty Mutual


MetLife



Nationwide



Pets Best
Prudent Pet


Pumpkin

Rainwalk

Spot

Trupanion


Wagmo


3. Provide Required Information

When requesting cancellation, you'll need to provide your policy number, pet's name and your desired cancellation date. Most insurers also ask for the reason you're canceling, though this is typically optional. Keep records of all communication, including confirmation emails or letters, for your files.

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What You Need to Know After You Cancel Your Pet Insurance

After you cancel your pet insurance, several important changes take effect that could impact future coverage. Keep the factors below in mind.

  1. 1
    Pre-existing conditions

    After you cancel, any health issues your pet had while insured become pre-existing conditions for future policies. New insurers will exclude these conditions from coverage, leaving you responsible for all related treatment costs. Even minor issues treated during your previous coverage can result in major exclusions later.

  2. 2
    Waiting periods

    Enrolling with a new insurer restarts waiting periods from day one. Your pet will have no coverage for 14 days or more, creating a dangerous gap where accidents and illnesses aren't covered. Emergency vet bills during this period come entirely from your wallet.

  3. 3
    Age limits

    After your policy ends, your pet may no longer qualify for new coverage due to age restrictions. Many insurers stop accepting pets over 8 to 12 years old, permanently blocking access to insurance. Older pets who do qualify face much higher premiums and more limited coverage options.

How to Cancel Pet Insurance: Bottom Line

Canceling pet insurance requires contacting your provider to request termination. While most companies offer 30-day money-back guarantees, timing matters for refunds. Think carefully before canceling, as your pet's health history becomes pre-existing conditions elsewhere, plus waiting periods and age restrictions might prevent future coverage.

Can You Cancel Pet Insurance at Any Time?: FAQ

Still have questions about pet insurance cancellation? We’ve compiled answers below:

Can you cancel pet insurance at any time?

Do I get money back if I cancel pet insurance?

Can I modify my pet insurance instead of canceling?

What happens if I cancel my pet insurance mid-treatment?

About Mark Fitzpatrick


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Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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