Pet owners cancel their pet insurance for various reasons: maybe costs are tight, or you've found better coverage elsewhere. The good news is you can cancel your coverage anytime, though when you cancel affects whether you'll get money back. Here's the step-by-step process to cancel your policy.
Pet Insurance Cancellation
You can cancel your pet insurance by contacting your provider and providing details like your policy number and desired cancellation date.
Find the right pet insurance plan for your companion below.

Updated: October 30, 2025
Advertising & Editorial Disclosure
You can cancel your pet insurance policy anytime by contacting your provider through phone, email or written notice.
Most insurers offer full refunds if you cancel your policy within the first 30 days without filing claims, though some providers have shorter windows or state restrictions.
After canceling, your pet's previous health issues become pre-existing conditions, new coverage requires waiting periods and age limits may prevent re-enrollment.
How to Cancel Your Pet Insurance
1. Review Your Policy’s Terms and Conditions
Before canceling, check your policy's terms to understand potential fees and refund eligibility. Most providers offer full refunds if you cancel within the first 30 days and have not filed any claims, while some provide shorter timeframes, as outlined in the table below.
AKC | No, AKC will refund unused premium on a daily pro-rata basis. |
ASPCA | Yes. |
Embrace | Yes, but pro-rated refund will apply if claims have been submitted in the first 15 days. |
Fetch | Yes. |
Figo | Yes, but the full refund offer is not available in Pennsylvania. |
Healthy Paws | Yes, but the full refund offer is not available in New York, Pennsylvania and South Carolina. |
Lemonade | Yes. |
Liberty Mutual | No, Liberty Mutual will only provide a full refund for policies canceled within the first 10 days. |
MetLife | Yes. |
Nationwide | Yes, but the specific timeframe for the full refund offer varies by state. |
Pets Best | No, Pets Best will refund unearned collected premiums on a pro-rata basis. |
Prudent Pet | Yes. |
Pumpkin | Yes, but the full refund offer is not available in New York and is only available in Maine for policies canceled within the first 15 days. |
Rainwalk | Yes. |
Spot | Yes. |
Trupanion | Yes, plus enrollment fee, if applicable. |
Wagmo | No, Wagmo will provide a premium refund that is less than pro-rated. |
Terms and conditions for policy cancellation may vary by state and provider. Coverage details, refund policies and cancellation procedures differ significantly between insurers. Always review your specific policy documents and contact your provider directly for accurate information about your coverage.
2. Contact Your Insurance Provider
Contacting your provider is required to officially request cancellation because simply stopping payments won't cancel your policy and could result in continued charges. Always ask for written confirmation of your cancellation to protect yourself from billing disputes later.
Check the table to see the cancellation methods preferred by the major pet insurance companies:
AKC | ✓ | ✓ | ✓ | |
ASPCA | ✓ | ✓ | ✓ | |
Embrace | ✓ | |||
Fetch | ✓ | |||
Figo | ✓ | ✓ | ✓ | |
Healthy Paws | ✓ | ✓ | ✓ | |
Lemonade | ✓ | |||
Liberty Mutual | ✓ | ✓ | ||
MetLife | ✓ | |||
Nationwide | ✓ | |||
Pets Best | ✓ | ✓ | ✓ | ✓ |
Prudent Pet | ✓ | ✓ | ||
Pumpkin | ✓ | ✓ | ✓ | |
Rainwalk | ✓ | ✓ | ✓ | |
Spot | ✓ | ✓ | ✓ | |
Trupanion | ✓ | ✓ | ||
Wagmo | ✓ | ✓ | ||
3. Provide Required Information
When requesting cancellation, you'll need to provide your policy number, pet's name and your desired cancellation date. Most insurers also ask for the reason you're canceling, though this is typically optional. Keep records of all communication, including confirmation emails or letters, for your files.
Ensure you are getting the best rate for your insurance. Compare quotes from the top insurance companies.
What You Need to Know After You Cancel Your Pet Insurance
After you cancel your pet insurance, several important changes take effect that could impact future coverage. Keep the factors below in mind.
- 1Pre-existing conditions
After you cancel, any health issues your pet had while insured become pre-existing conditions for future policies. New insurers will exclude these conditions from coverage, leaving you responsible for all related treatment costs. Even minor issues treated during your previous coverage can result in major exclusions later.
- 2Waiting periods
Enrolling with a new insurer restarts waiting periods from day one. Your pet will have no coverage for 14 days or more, creating a dangerous gap where accidents and illnesses aren't covered. Emergency vet bills during this period come entirely from your wallet.
- 3Age limits
After your policy ends, your pet may no longer qualify for new coverage due to age restrictions. Many insurers stop accepting pets over 8 to 12 years old, permanently blocking access to insurance. Older pets who do qualify face much higher premiums and more limited coverage options.
How to Cancel Pet Insurance: Bottom Line
Canceling pet insurance requires contacting your provider to request termination. While most companies offer 30-day money-back guarantees, timing matters for refunds. Think carefully before canceling, as your pet's health history becomes pre-existing conditions elsewhere, plus waiting periods and age restrictions might prevent future coverage.
Can You Cancel Pet Insurance at Any Time?: FAQ
Still have questions about pet insurance cancellation? We’ve compiled answers below:
Can you cancel pet insurance at any time?
You can cancel your pet insurance policy at any time by contacting your provider through phone, email or written notice. Most insurers offer full refunds if you cancel within the first 30 days without filing claims, though some providers like Liberty Mutual only offer 10 days. After the money-back period, you'll typically receive a pro-rated refund for the unused premium.
Do I get money back if I cancel pet insurance?
Most insurers offer full refunds if you cancel within 30 days without filing claims, though Liberty Mutual only gives 10 days. After the money-back period, you'll receive a pro-rated refund for unused coverage. Some providers like Wagmo offer less favorable refund terms, so check your specific policy details.
Can I modify my pet insurance instead of canceling?
Many pet insurance providers allow you to modify your coverage instead of canceling completely. You can often increase your deductible, lower your reimbursement rate or reduce your annual limit to decrease monthly premiums. Contact your provider to discuss modification options before canceling, as this lets you maintain coverage while reducing costs.
What happens if I cancel my pet insurance mid-treatment?
If you cancel during ongoing treatment, your current claims should still be processed according to your policy terms, but future treatment for the same condition won't be covered. Consider timing your cancellation after treatment concludes when possible.
About Mark Fitzpatrick

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
He writes about economics and insurance, breaking down complex topics so people know what they're buying.
