American Family Home Insurance Review


Company Image

American Family Insurance

MoneyGeek Rating
4.7/ 5
4.9/5Affordability
4.7/5Customer Experience
3.9/5Coverage Points
  • Average Annual Premium

    $2,830
  • Number of Endorsements

    16
  • Number of Discounts

    6
Key Takeaways
blueCheck icon

American Family ranks fifth for customer experience among regional providers, with a strong score of 4.75 out of 5.

blueCheck icon

American Family ranks 24th nationally among regional providers for affordability, with an average cost of $2,830 per year for $250,000 in dwelling coverage.

blueCheck icon

Homeowners with American Family can enhance protection with optional coverages like hidden water damage, equipment breakdown and service line coverage.

Compare Home Insurance Rates

Ensure you're getting the best rate for your home insurance. Compare quotes from the top insurance companies.

American Family Home Insurance Ratings: MoneyGeek’s Review

American Family ranks 4th nationally among the 39 regional providers MoneyGeek reviewed, earning strong marks for affordability, customer service and coverage options. This ranking shows how well the company performs in the factors that help homeowners choose the best homeowners insurance for their needs.

Review the table below and see American Family’s MoneyGeek score for each category out of 5 and its national rank, based on a sample homeowner profile.

Overall4.694
Affordability4.8624
Customer Experience4.755
Coverage3.936

*Scores are based on a 2,500-square-foot home, $250,000 dwelling coverage and a $1,000 deductible.

How Much Does American Family’s Homeowners Insurance Cost?

American Family costs an average of $2,830 per year for $250,000 in dwelling coverage. Rates increase with higher coverage limits; for instance, $1 million in dwelling coverage averages $6,958 annually. Several factors affect the cost of homeowners insurance, including your location, home value and deductible choice. 

Use the table below to compare average homeowners insurance costs from American Family by coverage amount and toggle between deductibles to find cheap homeowners insurance options that fit your budget.

Data filtered by:
$1,000
$100K Dwelling / $50K Personal Property / $100K Liability$135$1,622
$250K Dwelling / $125K Personal Property / $200K Liability$236$2,830
$500K Dwelling / $250K Personal Property / $300K Liability$380$4,555
$750K Dwelling / $375K Personal Property / $500K Liability$486$5,830
$1MM Dwelling / $500K Personal Property / $1MM Liability$580$6,958

American Family Homeowners Insurance Cost by State

American Family costs an average of $2,830 per year for $250,000 in dwelling coverage. Rates increase with higher coverage limits; for instance, $1 million in dwelling coverage averages $6,958 annually. Several factors affect the cost of homeowners insurance, including your location, home value and deductible choice. 

Use the table below to compare average homeowners insurance costs from American Family by coverage amount and toggle between deductibles to find cheap homeowners insurance options that fit your budget.

Data filtered by:
$250K Dwelling / $125K Personal Property / $200K Liability
1000
Good
Claim free for 5+ years
Older Homes
$250K Dwelling / $125K Personal Property / $200K Liability$179$2,145

American Family Home Insurance Cost by State

Home insurance rates with American Family differ by location, since local weather risks, construction costs and state rules all affect premiums. For example, homeowners in Wisconsin pay about $1,932 per year, which is $2,068 less than the average cost for homeowners in Kansas.

Explore the table and see where American Family’s homeowners insurance is available for a policy with $250,000 in dwelling coverage and a $1,000 deductible.

Hover over the map to see data for a state

Note: Data above is for states in which MoneyGeek was able to collect data. It is not reflective of the company's availability in the state.

American Family Homeowners Insurance Discounts

American Family offers six homeowners insurance discounts, though availability may vary depending on your state. Take a look at American Family's available discounts below.

Bundle and Save
Save up to 40% when you combine your home and auto insurance or other qualifying policies under American Family.
Age of Home Discount
Homes under 15 years old may qualify for lower premiums, as newer homes typically have fewer claims.
Renovated Home Discount
Receive a discount if you’ve fully replaced your plumbing, electrical and heating systems within the past 15 years.
Insurance Payment Discount
Save by setting up Auto Pay, paying in full, or opting for paperless billing.
Loyalty Discount
Homeowners insured with American Family for at least one year may qualify for a lower premium.
Generational Discount
Policyholders between 18 and 30 can save if a parent has an active home or auto policy with American Family.

What Does American Family Homeowners Insurance Cover?

American Family’s homeowners insurance includes the six standard coverages found in most policies, providing protection for your home, belongings and liability. 

See what an American Family home insurance policy includes and how each coverage type helps protect your property.

    house icon
    Dwelling Coverage

    Dwelling coverage protects the main structure of your home, including the roof, walls and built-in fixtures.

    garage icon
    Other Structures Coverage

    Other structures coverage applies to detached structures on your property like garages, fences and sheds. It helps pay for repairs or replacement if these structures are damaged by a covered peril.

    bookshelves icon
    Personal Property Coverage

    Personal property coverage insures your possessions, such as furniture, clothes and electronics, against theft or damage from covered risks. This protection extends beyond your home, often covering belongings you take with you when traveling.

    scale icon
    Personal Liability Coverage

    Personal liability coverage provides financial protection if you’re found responsible for injuring someone or damaging their property. It can help pay for legal defense costs, medical bills and damages awarded in a lawsuit.

    hospital icon
    Medical Payments Coverage

    Medical payments coverage takes care of small medical costs if a guest is hurt on your property, regardless of fault. It’s meant to quickly cover minor injuries without the need for legal action.

    hotel icon
    Loss of Use Coverage

    Loss of use coverage reimburses you for extra living expenses if you can’t stay in your home after a covered loss. This can include costs for temporary housing, meals and other essentials while repairs are being made.

Optional Home Insurance Coverages from American Family

American Family offers 16 optional coverages, or endorsements, that let homeowners tailor their policies for added protection. These endorsements provide extra coverage beyond what’s included in a standard policy, helping cover risks that basic homeowners insurance may not address.

Availability varies by state, so it’s important to check which options apply where you live. The table below lists each coverage and what it includes.

Equipment Breakdown
Covers the cost to repair or replace home systems and appliances that suffer mechanical or electrical breakdown.
Flash Flood
Provides protection from inland flooding and flash flood events, even in areas outside high-risk flood zones.
Hidden Water Damage
Extends coverage to water leaks that occur behind walls, ceilings or under floors and aren’t visible to the homeowner.
Home Renovation
Protects against foundation collapse and covers theft or damage of construction materials during home renovation projects.
Matching Undamaged Siding
Pays to replace undamaged siding so the home’s exterior matches after a covered loss.
Roof Damage
Helps cover the cost difference between your roof’s current value and the full replacement cost after wind or hail damage.
Service Line
Covers repairs or replacement for damaged underground service lines like water, power or gas pipes.
Sewer Back-Up, Septic Back-Up and Sump Overflow
Helps pay for repairs caused by water backing up through drains or overflowing sump pumps.
Home Business
Adds limited coverage for property and liability related to small businesses operated from your home.
Short-Term Rental
Provides protection for your home and contents when it’s rented out temporarily.
Vacant Home
Offers flexible coverage for unoccupied homes with 3-, 6- or 12-month policy terms.
Vacation Home
Insures a secondary residence and its contents against covered losses.
Credit Monitoring
Monitors credit activity and alerts you to potential threats like unauthorized accounts or inquiries.
Identity Protection
Reimburses up to $25,000 for costs related to restoring your identity after theft.
Itemized Personal Property
Expands coverage limits for valuable items such as jewelry and collectibles beyond the base policy.
Senior Living Protection
Extends personal property protection to belongings owned by or in the care of an elderly family member.

What Does American Family’s Home Insurance Not Cover?

Standard homeowners insurance from American Family doesn’t cover every type of loss; certain events and damages fall outside the scope of a basic policy. Major natural disasters, maintenance issues and intentional acts are typically excluded, so homeowners may need additional coverage for full protection.

    flood icon
    Certain Natural Disasters

    Damage from floods, earthquakes and other earth movements isn’t covered under a standard policy. American Family, however, has flood insurance as an optional add-on.

    hammer icon
    Wear and Tear or Neglect

    Regular deterioration, mold, pest infestations and damage caused by poor maintenance are excluded. Homeowners are responsible for keeping their property in good condition to prevent these issues.

    injury icon
    Intentional or Preventable Damage

    Losses caused deliberately by the homeowner or from illegal activity aren’t covered. Insurance only applies to sudden and accidental damage, not intentional acts or foreseeable negligence.

How to Buy American Family’s Homeowners Insurance

You can buy home insurance from American Family either online or through a local agent who can help you customize your coverage. The process is simple and ensures you get the right protection for your home and budget.

  1. 1
    Figure Out Your Coverage Amount

    Decide how much home insurance you need based on the value of your home and belongings. Create a home inventory to set accurate coverage limits and make sure everything you own is listed.

  2. 2
    Request a Quote Online or Through an Agent

    Visit American Family’s website or talk to a licensed agent to request a personalized quote. You’ll be asked for basic home details such as location, size and construction type to get an estimated premium.

  3. 3
    Compare Coverage Options

    Review different coverage levels and optional endorsements to find a plan that fits what you need. Try to balance the premium cost with the amount of protection each option provides.

  4. 4
    Look for Discounts

    Before you buy, ask your agent or check online for available discounts. Savings may be available for bundling policies, installing smart home devices or keeping a claims-free record.

  5. 5
    Review and Finalize

    Read your policy carefully to confirm the coverage limits, deductibles and exclusions. Once everything looks correct, sign the policy and keep a copy for your records.

How to File a Homeowners Insurance Claim with American Family

You can file a homeowners insurance claim with American Family through an agent, the mobile app or the website.

  1. 1
    Report Your Claim

    Let American Family know about the incident as soon as you can by filing a claim online, through the app or with a local agent. Share basic details about what happened and the damage you’re reporting.

  2. 2
    Record the Damage

    Take clear photos or videos of the affected areas and list all damaged items. This helps support your claim and makes the review process smoother.

  3. 3
    Set Up an Inspection

    An adjuster will check the damage to confirm the cause and estimate repair costs. Be ready to answer questions and provide any extra information they may need.

  4. 4
    Review the Settlement and Start Repairs

    After your claim is approved, you’ll receive a settlement that explains what’s covered and the payment amount. You can then move forward with repairs using your preferred contractors or those recommended by American Family.

American Family Homeowners Insurance Review: Bottom Line

American Family ranks 4th among 39 regional providers reviewed by MoneyGeek, with a 4.69 out of 5 overall score. It delivers solid value through competitive pricing, reliable customer service and comprehensive coverage options.

You'll pay around $2,830 yearly for $250,000 in dwelling coverage, though your actual rate depends on your location and home value. The company also offers practical add-ons like hidden water damage protection for unseen leaks and service line coverage for underground utility repairs.

Compare Home Insurance Rates

Ensure you're getting the best rate for your home insurance. Compare quotes from the top insurance companies.

American Family Home Insurance: FAQ

If you’re looking into American Family home insurance, these answers to common questions may help:

What does American Family homeowners insurance cover?

How much does American Family homeowners insurance cost?

What optional coverages does American Family offer?

What discounts are available with American Family homeowners insurance?

American Family Home Insurance Rates: Our Methodology

We used the following base profile to determine rates for American Family and evaluate its affordability compared to other regional homeowners insurance providers:

  • Middle-aged homeowner (41 to 60)
  • 2,500-square-foot house
  • $250,000 dwelling coverage
  • $125,000 personal property coverage
  • $200,000 liability coverage
  • Good credit
  • No claims in the past 5+ years

Our rating system for American Family consisted of the following scoring mechanisms:

  • Affordability (55% of score): We used the base profile as our benchmark and compared American Family’s premiums to the national average and other regional providers.
  • Customer experience (35% of score): This score is based on customer reviews, findings from J.D. Power studies and AM Best’s Financial Strength ratings.
  • Coverage (10% of score): We checked American Family’s optional coverages against the market average and noted the variety and specific features of its add-ons.

Home Insurance Review for American Family: Related Articles

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


sources
Copyright © 2025 MoneyGeek.com. All Rights Reserved