Cigna and UnitedHealthcare are two of the largest health insurers in the country, but they serve different buyer profiles across ACA marketplace, Medicare Supplement and Medicare Advantage coverage. UnitedHealthcare operates in more states across all three product lines and earns higher CMS star ratings for Medicare Advantage. Cigna has better quality ratings for ACA health insurance plans and cheaper Medicare Supplement premiums. If lower upfront cost is your priority, Cigna is the stronger choice. If availability, quality ratings and long-term cost stability matter more to you, UnitedHealthcare has the edge.
Cigna vs. UnitedHealthcare (2026 Comparison)
Compare Cigna and UnitedHealthcare health insurance options to determine which company offers the right benefits and pricing for you.
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Updated: June 5, 2026
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Cigna vs. UnitedHealthcare: ACA Health Insurance
Cigna and UnitedHealthcare are two of the largest insurers participating in the ACA marketplace in 2026, but they differ in reach and overall performance. Cigna operates in fewer states, while UnitedHealthcare is available in more than twice as many states.
Both insurers offer HMO and EPO plan designs, which focus on in-network care. Cigna performs better on quality metrics, with stronger quality ratings and a lower denial rate. UnitedHealthcare's broader availability is the deciding factor for consumers in states where plan options are limited.
Availability | 11 States | 27 states |
Plan Types | HMO, EPO | HMO, EPO |
Avg. QRS Score | 73.71 | 69.64 |
Avg. Denial Rate | 23% | 25% |
Cigna is available in 11 states, while UnitedHealthcare is active in 27. If you live outside those 11 states, Cigna isn't an option regardless of its quality ratings. Check your state below before comparing plans further.
ACA State AvailabilityArizona, Colorado, Florida, Georgia, Illinois, Indiana, Mississippi, North Carolina, Tennessee, Texas, VirginiaAlabama, Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Washington, Wisconsin, WyomingPlan TypesHMO, EPOHMO, EPOBoth insurers offer HMO and EPO plans. HMO plans require you to choose a primary care physician who coordinates your care and provides referrals to specialists. EPO plans skip the referral requirement but still restrict coverage to in-network providers. Neither insurer offers PPO plans in the ACA marketplace, so you won't have out-of-network coverage flexibility with either carrier.
- HMO$756$774$678EPO$753$778$731
Both Cigna and UnitedHealthcare charge premiums above the national average for HMO and EPO plans, with UnitedHealthcare costing $18 to $25 more per month across both plan types. That translates to an annual difference of $216 to $300, which is relatively small in the context of total healthcare costs. Factors like provider networks, plan benefits and quality ratings have a greater impact on overall value than premiums alone. If you qualify for premium subsidies, you should also compare your actual net costs through HealthCare.gov, since tax credits can greatly reduce or even eliminate the pricing gap between the two insurers.
- Overall QRS Score73.7169.64Medical Care QRS Score71.7364.88Member Experience QRS Score93.5992.0Plan Administration QRS Score80.2988.66Avg. Denial Rate23%25%
Cigna holds a modest advantage on overall quality and member outcomes. Its Quality Rating System (QRS) score of 73.71 exceeds UnitedHealthcare's 69.64, driven by stronger medical care quality and member experience ratings. Cigna also denies fewer claims, with a 23% denial rate compared with 25% for UnitedHealthcare. The most meaningful difference is in medical care quality, where Cigna scores nearly seven points higher, reflecting stronger performance in areas such as preventive care, chronic disease management and care coordination.
UnitedHealthcare's strength is plan administration, scoring 88.66 versus Cigna's 80.29, which suggests smoother billing, enrollment and policy management. If clinical quality, care outcomes and claim approvals are your top priorities, Cigna has the edge. If you place more value on administrative efficiency and customer service, UnitedHealthcare is a strong alternative.
Cigna vs. UnitedHealthcare Medicare Supplement
Both Cigna and UnitedHealthcare offer Medicare Supplement plans, but UnitedHealthcare provides broader availability and a wider selection of plan options. Through its AARP partnership, UnitedHealthcare sells Medigap plans in all 50 states, while Cigna is available in 43 states. Both insurers offer the most popular plans, including Plans A, F, G and N, but UnitedHealthcare also offers Plans K and L for additional lower-premium options.
The two insurers also use different pricing models. Cigna primarily uses attained-age pricing, which means premiums increase as you get older. UnitedHealthcare's AARP-branded plans use community-rated pricing, where all members in the same area pay the same base premium regardless of age. If you're planning to keep your coverage long term, that pricing structure can make UnitedHealthcare's costs more predictable over time.
Availability | 43 States | 50 States |
Plan Types | A, B, C, D, F, G, N | A, B, C, D, F, G, K, L, N |
High-Deductible F and G | Yes | G only |
Dominant Pricing Style | Attained Age | Community |
UnitedHealthcare operates in all 50 states, while Cigna is available in 43 states plus Washington, D.C. Cigna doesn't sell Medicare Supplement plans in Idaho, Illinois, Maine, New York, Rhode Island, Vermont or Washington state. If you live in one of those states, UnitedHealthcare is your only option between these two carriers.
UnitedHealthcare offers more plan variety in most states. It sells Plans K and L nationwide, which Cigna doesn't offer anywhere. UnitedHealthcare also typically includes Plans B and C, while Cigna focuses on Plans A, F, G and N in most markets. UnitedHealthcare's broader availability and wider plan selection give it an advantage for beneficiaries seeking more coverage options.
AlabamaA, F, G, NA, B, C, F, G, K, L, NAlaskaA, F, G, NA, B, C, F, G, K, L, NArizonaA, F, G, NA, B, C, F, G, K, L, NArkansasA, F, G, NA, B, C, F, G, K, L, NCaliforniaA, F, G, NA, B, C, F, G, K, L, NColoradoA, F, G, NA, B, C, F, G, K, L, NConnecticutA, F, G, NA, B, C, F, G, K, L, NDelawareA, F, GA, B, C, F, G, K, L, NFloridaA, F, G, NA, B, C, F, G, K, L, NGeorgiaA, F, G, NA, B, C, F, G, K, L, NHawaiiA, F, G, NA, B, C, F, G, K, L, NIdahoN/AA, B, C, F, G, K, L, NIllinoisN/AA, B, C, F, G, K, L, NIndianaA, F, G, NA, B, C, F, G, K, L, NIowaA, F, G, NA, B, C, F, G, K, L, NKansasA, F, G, NA, B, C, F, G, K, L, NKentuckyA, F, G, NA, B, C, F, G, K, L, NLouisianaA, F, G, NA, B, C, F, G, K, L, NMaineN/AA, B, C, F, G, K, L, NMarylandA, F, G, NA, B, C, F, G, K, L, NMassachusettsN/AMedigap Core Plan, Medigap Supplement 1A Plan, Medigap Supplement 1 PlanMichiganA, F, G, NA, B, C, D, F, G, K, L, NMinnesotaMedigap $20 & $50 Copay Plan, Medigap Basic Plan, Medigap Extended Basic Plan, Medigap Extended Basic Plan-new, Medigap High Deductible PlanMedigap Basic Plan, Medigap Extended Basic Plan, Medigap Extended Basic Plan-newMississippiA, F, G, NA, B, C, F, G, K, L, NMissouriA, F, G, NA, B, C, F, G, K, L, NMontanaA, F, G, NA, B, C, F, G, K, L, NNebraskaA, F, G, NA, B, C, F, G, K, L, NNevadaA, F, G, NA, B, C, F, G, K, L, NNew HampshireA, F, G, NA, B, C, F, G, K, L, NNew JerseyA, C, D, F, G, NA, B, C, D, F, G, K, L, NNew MexicoA, F, G, NA, B, C, F, G, K, L, NNew YorkN/AA, B, C, F, G, K, L, NNorth CarolinaA, F, G, NA, B, C, D, F, G, K, L, NNorth DakotaA, F, G, NA, F, G, NOhioA, F, GA, B, C, F, G, K, LOklahomaA, F, G, NA, B, C, F, G, K, L, NOregonA, F, G, NA, B, C, F, G, K, L, NPennsylvaniaA, B, F, G, NA, B, C, F, G, K, L, NRhode IslandN/AA, B, C, F, G, K, L, NSouth CarolinaA, F, G, NA, B, C, F, G, K, L, NSouth DakotaA, F, G, NA, B, C, F, G, K, L, NTennesseeA, F, G, NA, B, C, F, G, K, L, NTexasA, F, G, NA, B, C, F, G, K, L, NUtahA, F, G, NA, B, C, F, G, K, L, NVermontN/AA, B, C, F, G, K, L, NVirginiaA, F, G, NA, B, C, F, G, K, L, NWashingtonN/AA, B, C, F, G, K, L, NWashington D.C.A, F, G, NA, B, C, F, G, K, L, NWest VirginiaA, F, G, NA, B, C, F, G, K, L, NWisconsinMedigap Basic PlanMedigap Basic Plan- A$237$265$295$295B$205$317$249$356C$269$391$318$438D$218$336$270$390F$252$391$307$439G$162$344$203$368KN/A$120N/A$134LN/A$211N/A$236N$175$294$227$314
Cigna has cheaper Medicare Supplement rates than UnitedHealthcare across nearly all plan types for both 65- and 75-year-olds. The difference in Plan G costs is substantial, at $162 monthly through Cigna vs. $344 through UnitedHealthcare for 65-year-olds. That’s a savings of $182 per month or $2,184 annually.
Plans K and L are UnitedHealthcare's most affordable options at $120 and $211 per month for 65-year-olds. Cigna doesn't offer these plans.
Cigna vs. UnitedHealthcare Medicare Advantage
UnitedHealthcare and Cigna both offer comprehensive Medicare Advantage coverage, but they differ in reach, quality and affordability. UnitedHealthcare operates in more states and earns higher CMS star ratings, indicating better performance on quality metrics like network adequacy, customer service and health outcomes.
Cigna is more affordable, with a much larger percentage of zero-premium plans. This makes Cigna more accessible if you’re on a fixed income and want to minimize monthly costs. Both insurers offer similar plan structures, including HMO, HMO-POS and PPO options with prescription drug coverage. UnitedHealthcare also sells PFFS plans, which provide more flexibility in choosing providers but are more expensive. The best provider depends on whether you prioritize UnitedHealthcare's broader availability and stronger quality ratings or Cigna's greater selection of zero-premium plans.
Availability | 29 States | 46 States |
Plan Types | HMO, HMO-POS, PPO | HMO, HMO-POS, PPO, PFFS |
Avg. CMS Star Rating | 3.66 | 3.88 |
Drug Benefits | Basic, Enhanced | Basic, Enhanced |
% $0 Premium Plans | 86% | 59% |
UnitedHealthcare operates in 46 states, while Cigna is available in 29 states. UnitedHealthcare covers 17 states where Cigna doesn't operate, including California, Indiana, Iowa, Michigan, Minnesota and Wisconsin. Both insurers offer coverage in major markets like Florida, Texas, New York and Pennsylvania.
- Cigna Availability: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Kentucky, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington
- UnitedHealthcare Availability: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming
- HMO85%100%$8$0$5,585$3,233HMO-POS60%63%$34$15$5,329$5,569PPO83%53%$1$37$6,578$6,571PFFSN/A0%N/A$118N/A$6,700
Cigna offers more no-cost plans overall at 86% compared to UnitedHealthcare's 59%, but the advantage varies by plan type. UnitedHealthcare's HMO plans are all zero-premium, while only 85% of Cigna's HMO plans have no monthly cost. For PPO plans, Cigna leads PPO affordability with 83% of plans at zero premium compared to UnitedHealthcare's 53%.
Average premiums follow similar patterns. UnitedHealthcare charges nothing for HMO coverage, while Cigna averages $8 monthly. Cigna's PPO plans cost $1 per month on average, while UnitedHealthcare charges $37.
UnitedHealthcare's HMO plans have lower maximum out-of-pocket (MOOP) limits at $3,233 vs. Cigna's $5,585, which means better financial protection after you meet your deductible. PPO plans have similar MOOP limits around $6,575 for both insurers. Cigna wins on upfront affordability, while UnitedHealthcare offers better financial protection against high medical costs in HMO plans.
- HMO3.774.5HMO-POS3.964.0PPO3.014.16PFFSN/A2.5
UnitedHealthcare outperforms Cigna across all comparable plan types. UnitedHealthcare's HMO plans earn an average 4.5-star rating compared to Cigna's 3.77, showing substantially better quality on measures like preventive care, chronic disease management and customer satisfaction.
The quality gap is significant across other plan types as well. UnitedHealthcare's PPO plans average 4.16 stars versus Cigna's 3.01, the widest performance difference between the two insurers. HMO-POS plans are more competitive, with UnitedHealthcare at 4.0 stars and Cigna at 3.96.
UnitedHealthcare's PFFS plans are its weakest offering at 2.5 stars, below the 3.0-star threshold that usually indicates acceptable quality. Higher star ratings usually mean better health outcomes, fewer member complaints and more dependable access to care, giving UnitedHealthcare a noticeable edge in quality, even if Cigna may have the pricing advantage.
Bottom Line: Which Insurer is Best for You?
Cigna and UnitedHealthcare perform well in different areas. The right choice depends on which product you're buying and your personal priorities:
- For ACA marketplace coverage, choose Cigna if you're in one of its 11 states and want better quality ratings and lower premiums. Choose UnitedHealthcare if Cigna isn't available in your state.
- For Medicare Supplement, choose Cigna if you're enrolling before 70 years old and want to minimize your monthly premium in the early years. Plan G starts at $162 monthly vs. UnitedHealthcare's $344. Choose UnitedHealthcare if you're enrolling later, live in a state Cigna doesn't serve, or want Plans K or L, which Cigna doesn't offer.
- For Medicare Advantage: Choose UnitedHealthcare if quality ratings and financial protection against high medical costs are your top priorities. Its HMO plans are rated 4.5 stars on average through the CMS Quality Rating System (QRS) and have a lower MOOP ceiling than Cigna. Choose Cigna if you want the widest selection of zero-premium plans and are comfortable with a higher maximum out-of-pocket limit.
For most Medicare Advantage enrollees, UnitedHealthcare's combination of quality ratings, broader availability and lower HMO MOOP limits makes it the stronger default choice. Cigna is the better fit if upfront affordability is your primary concern.
Frequently Asked Questions
Can I use out-of-network providers with Cigna or UnitedHealthcare ACA plans?
Neither insurer offers PPO plans in the ACA marketplace in 2026. Both sell HMO and EPO plans, which restrict coverage to in-network providers except in emergencies.
Does Cigna or UnitedHealthcare have a larger provider network?
UnitedHealthcare has a broader national network, particularly for Medicare Advantage, where it operates in 46 states vs. Cigna's 29. For ACA plans, network size varies by state and county. Compare specific plan networks on HealthCare.gov before enrolling.
Can I switch from Cigna to UnitedHealthcare outside of open enrollment?
You can switch during open enrollment from November 1 through January 15 for ACA plans and October 15 through December 7 for Medicare. Outside those windows, you'll need a qualifying life event like moving, losing coverage or a household change to switch plans.
Are Cigna or UnitedHealthcare plans compatible with a health savings account?
Both Cigna and UnitedHealthcare provide HSA-eligible health insurance plans, though options vary by location.
MoneyGeek's comparison draws on federal CMS Quality Rating System data, CMS Star Ratings for Medicare Advantage, plan filings and average premium data from the ACA marketplace. ACA premiums reflect average monthly costs across available plan types for a 40-year-old nonsmoker purchasing a Silver-tier plan. Medicare Supplement premiums reflect average costs for 65- and 75-year-old enrollees. Medicare Advantage premiums and MOOP figures reflect plan-level averages across all available Cigna and UnitedHealthcare plans in their respective service areas. Data was collected for the 2026 plan year.
Learn more: MoneyGeek Health Insurance Review Methodology
Related Pages
About Patrick Bryant

Patrick Bryant is the Vertical Lead for Health Insurance at MoneyGeek, where he researches insurance products, writes consumer guides and maintains the scoring methodologies behind our provider comparisons. He analyzed more than 100 health insurance carriers across all 50 U.S. states and multiple policy types. His methodologies are reviewed quarterly to reflect current market conditions and carrier data.


