2025 Voya Life Insurance Review: Rates, Pros & Cons

Voya is a popular life insurance provider in the U.S., featuring low rates and plenty of policy options designed for your family's needs. Read our comprehensive Voya life insurance review to learn about available policy options, pricing, pros, and cons in 2025.

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2025 Voya Life Insurance Review: Rates, Pros & Cons

Written by Mark Fitzpatrick

Updated: December 2, 2025

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MoneyGeek’s Take: Is Voya Right for You?

Voya's life insurance offers are limited to term and whole life insurance, but it provides various riders that enhance the policy’s protection. Term life insurance is best for young and healthy people who need coverage for a set period of time. Whole life insurance offers insurance coverage and investment opportunities in one convenient package.

Applicants are required to get policies through their employers, but they can keep their coverage even after they’ve changed their employment. Moreover, they can increase their coverage.

Voya lacks universal life insurance policies that combine permanent coverage with flexible terms. State Farm is the best universal life insurance company.

State Farm is also the best life insurance carrier for seniors.

At a Glance: Voya Life Insurance

pros

Allows claims filing online
Offers various investment products for employers

cons

No longer offers insurance plans for individuals
Limited life insurance options

COMPANY HIGHLIGHTS

Voya offers term and whole life policies. Individuals can only get these through their employers, but policyholders can keep their plans even after leaving their companies.

The NAIC gave Voya’s individual life insurance products a 3.83 complaint index in 2022, which is above the national average of 1.0.

Voya’s insurance packages are flexible, and employers can easily add riders depending on their organization’s needs. Paying premiums is straightforward, as they are deducted from the employee's paycheck.

TABLE OF CONTENTS

Is Voya Right for You?
At a Glance: Voya Life Insurance
Voya Life Insurance Policy Options Explained
Term Life Insurance Options From Voya
Whole Life Insurance Options From Voya
Voya Life Insurance Riders
How to Buy Life Insurance From Voya
What to Do if Voya Denies You Coverage

Key Takeaways

Voya offers group term life insurance, allowing employees to get coverage for a set period of time.

Voya’s whole life insurance includes permanent coverage, fixed premiums and cash value growth.

Policyholders may add various riders to their policies to increase and diversify the coverage they receive.

Voya Policy Options Explained

LIMRA’s 2022 study found that 68% of individuals who have dependents feel financially secure if they have life insurance.

Voya's products are only available as employee benefits.

Term Life Insurance Options From Voya

Voya’s group term life insurance offers coverage for a specific time period. In the event of your passing, the company pays out a death benefit to your beneficiaries.

Although Voya’s website doesn’t indicate the coverage limits or terms it offers, it says that policyholders are allowed to increase their coverage levels beyond the issue amounts. However, that requires individuals to get evidence of insurability, which involves health questionnaires.

Employers can include various insurance and non-insurance features in their group term life insurance packages. This gives increased protections to policyholders with products such as accidental death insurance, accelerated death benefits and funeral planning services.

Voya automatically deducts premiums from employee paychecks. If an insured person leaves their company, they have the option to continue their term life insurance and pay premiums directly to Voya. Moreover, they may convert their coverage into an individual whole life insurance policy or get coverage for their spouse or children.

Term life insurance is an affordable way to get coverage for a specific period and is ideal for young and healthy individuals. It’s especially beneficial for those who need coverage for income replacement or debt payments. If you’re starting a family or have significant temporary financial obligations, term life insurance could be a valuable solution to consider.

Whole Life Insurance Options From Voya

Voya’s Premier Whole Life Insurance allows employees to get permanent life insurance that generates cash value. Although individuals must purchase this product through their employer, it’s a cost-effective option for folks looking to get coverage and grow their money at the same time.

The policy coverage of Voya is not tied to employment, and policyholders can choose a convenient payment plan if they leave their employer or retire. Premiums for the policy are guaranteed to be fixed for the life of the policy as long as the required payments are made. Nonetheless, for most clients, premiums are paid through employee payroll deductions.

Notably, the policy builds guaranteed cash value that policyholders can borrow from in the future. However, the death benefit is reduced by any outstanding loan and unpaid interest. Voya’s website doesn’t detail the coverage terms or limits for its whole life policies.

Voya also offers various riders that increase the protection of its policies. These include accelerated benefits, accelerated death benefits and waiver of premium benefits.

Whole life insurance is a good choice if you’re looking for permanent coverage and additional benefits despite higher premiums. It also works if you’re looking to grow your money and have access to your investment for future needs. Furthermore, whole life insurance can be beneficial if you wish to leave an inheritance or legacy for your loved ones.

Voya’s Life Insurance Riders

Life insurance riders provide added coverage to basic life insurance policies. They are optional and come with additional costs. Voya allows employees to get life insurance riders but requires evidence of insurability that involves a health questionnaire before the coverage takes effect.

Rider	Description
Accidental Death Insurance	Provides beneficiaries with an additional benefit on top of the life insurance payout if the insured person dies due to a covered accident.
Accelerated Death Benefit	In case the insured is diagnosed with a terminal illness with a limited life expectancy or requires permanent continuous confinement in an institution due to a medical condition, they can receive a portion of the death benefit while they are still alive.
Waiver of Premium	If the insured person is totally disabled and unable to work, this rider permits them to retain coverage for a certain period without paying premiums. Note that this may come with age limitations.
Continue or Convert Coverage	In case of changes in the employee’s status with the company, they may have the choice to continue coverage by paying premiums directly to Voya. Additionally, policyholders may opt to convert the coverage into an individual whole life insurance policy or add coverage for their spouse or children.
Level Term to Age 65 Benefit (LT 65)	This rider offers a term life insurance benefit equal to 50% or 100% of the base policy amount until the insured person reaches age 65. This is open to eligible employees and their spouses 18 to 55 years old.
Children’s Term Insurance Benefit (CTR)	Offers a set amount of term life insurance coverage for all unmarried, dependent children between the ages of 15 days and 24 years with a single premium rate.

How to Get Voya Life Insurance

Once you’ve reviewed Voya’s life insurance products, you may have determined which policy best suits your needs. In this section, we outline the steps involved in purchasing a policy and provide advice for managing a potential denial of your application.

How to Buy Life Insurance From Voya

1
Do Your Research
Start by learning about the available options for you. You may visit Voya’s website to read about its insurance products or contact your HR representative to inquire about Voya's offerings within your company. Take the time to explore each product and weigh its pros and cons.
2
Compare Quotes
Next, you can consult with your HR representative to obtain an estimate of your employees’ life insurance expenses. It’s recommended that employers compare quotes from different providers to ensure that you’re receiving complete coverage at an affordable rate since several factors can influence employee premiums.
3
Health Check
Once you’ve identified a policy that meets your employees’ needs, the next step is to apply for it. In addition, your underwriter may require you to provide additional information to complete your risk assessment. If an employee leaves the company, Voya may require a medical examination to continue their coverage.
4
Approval
Once your application is approved, your policy will be issued. We advise that you schedule a meeting with your HR representative to review the policy details and clarify any questions you may have.

What to Do if Voya Insurance Denies You Coverage

Life insurance coverage can be denied for various reasons. If your application is denied, take the following steps.

1
Contact Your Broker
Contact your HR representative to help find the issues with your application.
2
Explore Other Options
Look at other insurers.

Frequently Asked Questions About Voya Life Insurance

MoneyGeek compiled a list of commonly asked questions regarding Voya’s life insurance products to assist you in determining which policy is best suited to your requirements.

Can you borrow from your Voya life insurance policy?

Yes, you’re allowed to borrow from the cash value of your Voya whole life insurance policy. However, any unpaid debt may result in lower policy benefits.

What’s the maximum amount of life insurance coverage available from Voya?

Voya doesn’t specify the coverage amount of its life insurance policies. However, you’re allowed to get more coverage than your employer’s default package. It’s best to reach out to your HR representative to learn more about this detail.

Do life insurance policies from Voya pay dividends?

Voya’s website doesn’t specify if its life insurance policies offer dividends.

Can you get life insurance from Voya if you have cancer?

Voya doesn’t specify if it accepts applicants with cancer. We recommend that you reach out to your HR representative to know your eligibility.

Do life insurance policies from Voya cover death by drug overdose?

Life insurance companies are generally compelled to follow state laws regarding coverage for drug overdoses. Voya does not explicitly indicate that its life insurance policies extend to drug overdoses, so it’s best to reach out to your HR representative to learn more.

Do life insurance policies from Voya cover death by suicide?

State laws regulate coverage for suicide in life insurance policies. While Voya may be required to comply with these laws, its policies about the matter are not clearly discussed on its website.

About Mark Fitzpatrick

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.

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sources

National Association of Insurance Commissioners. "Voya Retirement Ins & Ann Co National Complaint Index Report." Accessed January 8, 2025.
Voya. "Company History." Accessed January 8, 2025.
Voya. "Group Term Life Insurance and Whole Life Insurance." Accessed January 8, 2025.
Voya. "Our Company." Accessed January 8, 2025.
LIMRA. "2022 Insurance Barometer Study." Accessed January 8, 2025.