Does Home Insurance Cover Windows? Getting Homeowners Insurance to Pay for New Windows


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Key Takeaways
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Homeowners insurance covers window replacement when damage is caused by covered perils like storms, vandalism, fire, theft, falling objects and vehicle accidents.

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Getting your claim approved to pay for broken windows requires following a seven-step process outlined below that includes: document damage immediately, contact your insurer promptly, get professional quotes, work with the adjuster and follow up regularly.

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Normal wear and tear, neglect, intentional damage by residents, floods and earthquakes are usually excluded from coverage. Broken windows may be covered as a result of certain accidents caused by golf balls, wild animals and other unique cases.

Are Windows Covered by Homeowners Insurance

Yes, homeowners insurance covers window replacement when covered perils damage your windows. Covered perils include storms, vandalism, fire, theft and falling objects. Several factors determine whether your claim gets approved:

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    Storms

    Wind, hail or severe weather damaging your windows is covered. This includes tree branches breaking windows during windstorms or hailstones cracking glass.

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    Vandalism

    Intentional damage by others, such as vandals breaking windows with rocks or graffiti damage, is covered under standard homeowners policies.

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    Fire

    Windows that crack, break or warp due to intense heat and flames from fires are covered by standard homeowners insurance.

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    Theft

    Damage from break-ins or attempted break-ins, where thieves break windows to gain access to your home, is covered.

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    Falling Objects

    Tree branches, roof tiles or other objects falling and damaging glass or window frames are covered.

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    Vehicle Accidents Hitting Your Home

    When a car hits your house and damages windows, homeowners insurance usually covers the repair costs regardless of who was driving.

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    Accidental Damage From Covered Incidents

    Unintentional damage during an already-covered event, like windows breaking when firefighters respond to a house fire, is usually covered.

Does Homeowners Insurance Cover Window Replacement vs. Repair?

Whether your homeowners insurance pays for full window replacement or just repair depends on the damage extent and your policy terms.

  • Full Replacement: Insurance usually covers broken windows when damage is severe, creates a safety hazard or when replacement is needed to restore your home properly. For example, if a storm shatters multiple panes or damages frames beyond repair, insurers often approve replacement. Some policies include "matching rules," meaning all windows on the same side of the house may need replacing for a uniform appearance.
  • Repairs: If damage is minor, like a small crack or chip that doesn't affect the window's structure or security, your insurer may only approve repair costs. Filing a claim may not be worth it if repair costs less than your deductible.

When Home Insurance Won't Cover New Windows

Homeowners insurance doesn't cover window replacement if damage results from general wear and tear or lack of maintenance, including old age, gradual deterioration or neglect. Home insurance won't cover window replacement in these cases:

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    Wear and Tear

    Home insurance doesn't cover the deterioration or aging of windows over time, such as rotting frames, broken seals or cracked panes, which occur naturally and are expected with long-term use.

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    Neglect

    Damage from lack of proper maintenance, such as failing to repair minor damages that lead to larger issues or not addressing leaks and moisture problems that weaken window frames, isn't covered.

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    Intentional Damage

    Any damage you or a resident intentionally cause, including breaking a window deliberately or any acts of vandalism committed by someone living in the household, isn't covered.

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    Flooding

    Damage from flooding requires separate flood insurance, which you purchase separately to cover flood-related damages.

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    Earthquakes

    Most standard policies do not cover earthquake damage. You need specific earthquake insurance to cover damages from seismic activity, which can cause major structural damage including broken windows.

When New Windows Might be Covered

Window coverage varies depending on your policy details:

  1. 1
    Accidental Damage by Third Parties

    Home insurance covers broken windows from accidental damage, such as a neighbor's baseball or basketball crashing through your window. Comprehensive policies like HO-3 and HO-5 include this coverage, but basic coverage like HO-1 and HO-2 doesn't.

  2. 2
    Ice Dam Damage

    Window damage from ice dams may be covered if your policy includes ice and snow coverage, but some insurers exclude gradual damage or require specific endorsements.

  3. 3
    Pet Damage From Other Animals

    Wild animals breaking windows to enter your home may be covered, while damage from your own pets isn't.

  4. 4
    Contractor Accidents

    Windows accidentally broken during covered home repairs might be included under some policies but excluded from others. The contractor may have insurance that would cover this window damage.

How to Get Homeowners Insurance to Pay for New Windows

To maximize your chances of getting homeowners insurance to pay for new windows, follow these steps:

1. Make Sure the Damage was Caused by a Covered Peril

A covered peril must cause damage leading to replacement need. Covered perils vary by insurer and policy type. Each insurer may define or limit coverage differently, so reviewing policy details is important to understand what's included. Standard covered perils are listed above.

2. Document the Damage Immediately

Record damage with photos and detailed notes proving a covered peril caused it. Include:

  • Close-up shots of cracks, broken frames, or shattered glass
  • Wide shots showing the surrounding area for context
  • Photos of any debris or objects that caused the damage
  • Written notes describing the incident, including date, time, and cause
  • Weather reports if storm-related

3. Contact Your Insurance Company

Notify your insurance company as soon as possible about your broken window. Early communication prevents delays and demonstrates prompt, responsible action. Have your policy number and documentation ready when you call.

4. Get Professional Repair Quotes

Get written estimates from licensed contractors for window repair or replacement. Your insurance provider needs these quotes to assess damage extent and cost. Make sure estimates include:

  • Labor costs
  • Materials and specifications
  • Required permits
  • Cleanup and disposal fees

5. Meet with the Insurance Adjuster

For bigger claims, such as having several broken windows, an insurance adjuster will visit your home to evaluate the damage. During this meeting:

  • Show them all affected windows
  • Provide your documentation and photos
  • Explain how the damage occurred
  • Be present to answer questions
  • Take notes on their assessment

6. Review Your Policy Details

Understand your homeowners insurance policy specifics, including:

  • Your deductible amount
  • Coverage limits for windows
  • Whether windows fall under structural or personal property coverage
  • Any exclusions that might apply
  • Replacement cost vs. actual cash value coverage

7. Follow Up

Stay in touch with your insurer to track your window claim and share any documents they request. Keep a record of all communications, including:

  • Names of representatives you speak with
  • Dates and times of conversations
  • Summary of each interaction
  • Reference numbers for your claim
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MONEYGEEK EXPERT TIP

The best homeowners insurance providers offer excellent customer service and clear communication, making it easier to navigate the claims process. Keep all receipts and records related to window repair or replacement. This helps with reimbursement and ensures you have documentation for future reference.

What to Say When Filing Your Window Insurance Claim

When contacting your insurance company to file for broken windows, use clear, factual language:

The most effective claim language:

  • "My windows were damaged by [specific covered peril] on [date]"
  • "I have photos and documentation of the damage"
  • "I need to file a claim for window replacement due to storm damage"
  • "The damage makes my home uninhabitable/unsafe"

Always be honest, but avoid these phrases:

  • "I think the windows need replacing anyway"
  • "They were getting old"
  • "I'm not sure what caused it"

How to Get Home Insurance to Pay for New Windows: Bottom Line

Homeowners insurance covers window replacement when covered perils like storms, vandalism, fire or theft cause damage. Getting your claim approved requires following the proper process: document damage with photos, contact your insurer immediately, get professional quotes, meet with the adjuster and follow up regularly.

Know your policy details before filing a claim. Check your deductible amount and coverage limits so you understand your out-of-pocket costs. Normal wear and tear won't be covered, but sudden damage from covered perils may qualify for reimbursement.

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Home Insurance for Window Replacement: FAQ

These are frequently asked questions about getting homeowners insurance to cover new windows and when coverage applies.

Does homeowners insurance cover broken windows?

What should I do first if a window in my home is damaged?

Do I need an estimate before filing a claim for window damage?

How long does a window insurance claim take to process?

Will insurance cover upgrading to better windows?

Does homeowners insurance cover window replacement?

Can I choose my own contractor for window replacement?

Homeowners Insurance Window Replacement: Related Pages

About Mark Fitzpatrick


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Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.


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