iconribbonscore81

4/5

complaints

5/5

satisfaction

4/5

discounts


pros

This is an iconIndependent agents provide continuity of service
This is an iconOnline bill pay
This is an iconMultiple types of insurance

cons

This is an iconClaims cannot be filed online
This is an iconNot available in other states
This is an iconSome complaints from current/former customers

New Jersey Skylands operates as a single-state, comprehensive agency that provides auto insurance alongside other types of coverage. The company engages independent agents to ensure clients can work with the same person over time rather than speaking to a new staff member each time they call or email. Data from the National Association of Insurance Commissioners (NAIC) shows that New Jersey Skylands has a higher-than-average complaint ratio.

How Does New Jersey Skylands Auto Insurance Rate?

Because New Jersey Skylands is only available in New Jersey, the company does not show up in national consumer protection rankings of companies such as J.D. Power or AM Best.

Customer Satisfaction Rating

The Better Business Bureau (BBB) gave New Jersey Skylands an "A+" rating, though this rating is not based on customer satisfaction feedback. New Jersey Skylands customer reviews currently total four on the BBB website, each of which gave the company one star out of a possible five. Each complaint references a specific incident but all mention a lack of communication regarding claims and quotes.

Customer Complaint Ratio

New Jersey Skylands

The National Association of Insurance Commissioner (NAIC) tracks complaints lodged against insurance companies to help consumers make informed decisions. The national median score for all complaints is 1.0, while New Jersey Skylands received a score of 1.22. This means more complaints were lodged against the agency than the national median.

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New Jersey Skylands Insurance Features

New Jersey Skylands Auto Insurance operates as a single-state insurance agency but provides a wide spectrum of services and insurance types. When selecting an insurance carrier that best meets your needs, take time to find the perfect fit.

  • Type of Feature
    Description
  • Online Bill Pay
    Customers can log-in to a secure payment portal to ensure they stay up-to-date on their premiums.
  • Payment Options
    Users who do not want to worry about making a monthly manual payment can set up automatic debits for ease.

New Jersey Skylands Auto Coverage

New Jersey Skylands Auto Insurance provides several different types of auto insurance to meet the needs of myriad clients. Review the offerings below to see if they meet your personalized needs.

  • Type of Coverage
    Description
  • Collision
    Damages sustained by your vehicle during a wreck get paid with collision insurance.
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Optional Insurance Features and Coverage

Aside from standard car insurance, New Jersey Skylands also provides an optional add-on for consumers seeking maximum coverage.

  • Type of Option
    Description
  • New Car
    This option covers the entire cost of replacing a car insured through New Jersey Skylands Auto Insurance. The car must be no more than two years old and be deemed a total loss.
  • Medical Payments
    Medical expenses, home health care, funeral costs and other bills not covered by your health insurance can be paid with this insurance.

Available Discounts on New Jersey Skylands Car Insurance Coverage

New Jersey Skylands offers multiple types of discounts for teenage drivers, multi-car households, those who use public transit and more.

  • Type of Discount
    Description
  • Defensive Driver
    Individuals without recent at-fault wrecks or points on their license receive a discount.
  • Good Student
    Students who maintain good grades qualify for a rate reduction.
  • Multi Vehicle
    Insuring the vehicles of your spouse or dependent(s) can help lessen the rate for each vehicle.
  • Multi Policy
    Insuring both your car and your home with New Jersey Skylands can result in discounts on both.
  • Pay In Full
    Paying your annual premium all at once rather than in monthly installments can help you save money.

Other New Jersey Skylands Insurance Products

In addition to auto insurance, New Jersey Skylands offers homeowner insurance that can be bundled to help you save money on both premiums.

  • Type of Product
    Description
  • Homeowners Insurance
    This insurance covers dwelling, property contents, additional structures, replacement costs and personal liability expenses.

How to Make a Car Insurance Claim With New Jersey Skylands

When making a claim, customers are encouraged to call their New Jersey Skylands agent or call the 24-hours claim service center. The agent or customer service representative will write a report and provide information on the next steps. Customers can also call the service center to ask questions about existing and ongoing claims.

Contact New Jersey Skylands Car Insurance

Methodology and Assumptions

To evaluate and review auto insurance companies, MoneyGeek carefully weighs factors such as price, financial strength, policy features, customer satisfaction, service and other leading indicators. MoneyGeek also references publicly available data from industry leaders such as J.D. Power, AM Best and the National Association of Insurance Commissioners (NAIC) and the Better Business Bureau. Learn more about MoneyGeek’s review methodology here.

About the Author


expert-profile

Katy McWhirter is a professional writer and owner of Heritage Creatives, a boutique historical branding agency. She has experience in nonprofit management, marketing, personal finance, government relations and education from her decade-plus writing career. Katy’s work has been featured in both the United States and abroad, highlighting the need for research-driven, accessible information on financial topics.

Katy earned her bachelor’s degree in social entrepreneurship from Belmont University in Nashville, Tennessee, and her master’s degree in modern history from the University of York in England. She spends her free time with her husband and two cats, restoring their 1901 home in Louisville and reading up on all things personal finance.


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