New Jersey Skylands helps residents of New Jersey take advantage of affordable rates for auto and home insurance alike. Independent agents work directly with consumers while a 24/7 help hotline can also be used for immediate needs.
Auto Insurance Review: New Jersey Skylands
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- Auto Insurance Review - New Jersey Skylands
New Jersey Skylands operates as a single-state, comprehensive agency that provides auto insurance alongside other types of coverage. The company engages independent agents to ensure clients can work with the same person over time rather than speaking to a new staff member each time they call or email. Data from the National Association of Insurance Commissioners (NAIC) shows that New Jersey Skylands has a higher-than-average complaint ratio.
How Does New Jersey Skylands Auto Insurance Rate?
Because New Jersey Skylands is only available in New Jersey, the company does not show up in national consumer protection rankings of companies such as J.D. Power or AM Best.
Customer Satisfaction Rating
The Better Business Bureau (BBB) gave New Jersey Skylands an "A+" rating, though this rating is not based on customer satisfaction feedback. New Jersey Skylands customer reviews currently total four on the BBB website, each of which gave the company one star out of a possible five. Each complaint references a specific incident but all mention a lack of communication regarding claims and quotes.
Customer Complaint Ratio
New Jersey Skylands
The National Association of Insurance Commissioner (NAIC) tracks complaints lodged against insurance companies to help consumers make informed decisions. The national median score for all complaints is 1.0, while New Jersey Skylands received a score of 1.22. This means more complaints were lodged against the agency than the national median.
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New Jersey Skylands Insurance Features
New Jersey Skylands Auto Insurance operates as a single-state insurance agency but provides a wide spectrum of services and insurance types. When selecting an insurance carrier that best meets your needs, take time to find the perfect fit.
- Type of FeatureDescription
- Online Bill PayCustomers can log-in to a secure payment portal to ensure they stay up-to-date on their premiums.
- Payment OptionsUsers who do not want to worry about making a monthly manual payment can set up automatic debits for ease.
New Jersey Skylands Auto Coverage
New Jersey Skylands Auto Insurance provides several different types of auto insurance to meet the needs of myriad clients. Review the offerings below to see if they meet your personalized needs.
- Type of CoverageDescription
- CollisionDamages sustained by your vehicle during a wreck get paid with collision insurance.
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Optional Insurance Features and Coverage
Aside from standard car insurance, New Jersey Skylands also provides an optional add-on for consumers seeking maximum coverage.
- Type of OptionDescription
- New CarThis option covers the entire cost of replacing a car insured through New Jersey Skylands Auto Insurance. The car must be no more than two years old and be deemed a total loss.
- Medical PaymentsMedical expenses, home health care, funeral costs and other bills not covered by your health insurance can be paid with this insurance.
Available Discounts on New Jersey Skylands Car Insurance Coverage
New Jersey Skylands offers multiple types of discounts for teenage drivers, multi-car households, those who use public transit and more.
- Type of DiscountDescription
- Defensive DriverIndividuals without recent at-fault wrecks or points on their license receive a discount.
- Good StudentStudents who maintain good grades qualify for a rate reduction.
- Multi VehicleInsuring the vehicles of your spouse or dependent(s) can help lessen the rate for each vehicle.
- Multi PolicyInsuring both your car and your home with New Jersey Skylands can result in discounts on both.
- Pay In FullPaying your annual premium all at once rather than in monthly installments can help you save money.
Other New Jersey Skylands Insurance Products
In addition to auto insurance, New Jersey Skylands offers homeowner insurance that can be bundled to help you save money on both premiums.
- Type of ProductDescription
- Homeowners InsuranceThis insurance covers dwelling, property contents, additional structures, replacement costs and personal liability expenses.
How to Make a Car Insurance Claim With New Jersey Skylands
When making a claim, customers are encouraged to call their New Jersey Skylands agent or call the 24-hours claim service center. The agent or customer service representative will write a report and provide information on the next steps. Customers can also call the service center to ask questions about existing and ongoing claims.
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Methodology and Assumptions
To evaluate and review auto insurance companies, MoneyGeek carefully weighs factors such as price, financial strength, policy features, customer satisfaction, service and other leading indicators. MoneyGeek also references publicly available data from industry leaders such as J.D. Power, AM Best and the National Association of Insurance Commissioners (NAIC) and the Better Business Bureau. Learn more about MoneyGeek’s review methodology here.
About the Author
- Better Business Bureau. "New Jersey Skylands Insurance Association." Accessed March 24, 2020.
- New Jersey Skylands Insurance. "Auto Insurance." Accessed March 24, 2020.
- New Jersey Skylands Insurance. "Home Insurance." Accessed March 24, 2020.
- New Jersey Skylands Insurance. "Claims." Accessed March 24, 2020.