Key Takeaways

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Errors and omissions insurance gives you financial protection when clients claim your advice or professional services caused them harm.

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E&O covers professional negligence and missed deadlines but excludes cyber liability, bodily injury, intentional wrongdoing, and criminal acts.

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Due to high-risk decisions, financial advisors, real estate agents, IT consultants, and accountants benefit most from E&O coverage.

What is E&O Insurance?

Errors and omissions insurance (E&O) provides your business with financial protection when clients claim your work caused them harm. For example, if you're a financial advisor and a client sues you for $150,000 claiming your investment advice led to major losses in their retirement account, E&O insurance would cover your legal defense and any settlement. 

Most people call it professional liability insurance because you can use these terms interchangeably.

E&O Insurance vs. General Liability Insurance

Besides E&O coverage, most businesses need other types of insurance coverage to to have comprehensive financial protection. Workers' compensation covers employee injuries, and commercial auto insurance protects company vehicles financially.

The two standard business insurance policies are errors and omissions insurance and general liability insurance:

What It Covers
Professional mistakes, negligence, failure to deliver services
Bodily injury, property damage, personal injury
Average Monthly Cost
$78
$104
Typical Claims
Client loses money due to your advice or services
Someone gets injured on your property or by your products
Best for Industries Like
Consultants, financial advisors, tech companies, real estate agents
Restaurants, retail stores, contractors, manufacturers

Where did we get these rates?

Take this scenario: A real estate agent failed to disclose a property defect, costing the client $35,000 in repairs. The client tripped on a loose carpet during a meeting at the realtor's office. That's where both policies come in. E&O insurance covers professional mistakes (disclosure failures), while general liability covers physical injuries (office accidents).

What Does E&O Insurance Cover?

While E&O insurance provides financial protection when clients claim professional mistakes and negligence, it won't cover every business risk. Knowing what it does and doesn't cover can save you from costly surprises when you file a claim.

Professional Negligence

 

You're an accountant who makes a tax calculation error that costs your client $12,000 in penalties
Failure to Deliver Services

 

You're a web developer who can't get your client's e-commerce site launched on time
Giving Incorrect Advice

 

Your investment recommendations don't work out, costing your client $50,000
Missing Deadlines

 

You miss a crucial court filing deadline and your client loses their lawsuit
Discrimination Claims

 

A client sues you claiming your HR advice led to discriminatory hiring practices that got them sued
Cyber Liability

Hackers break into your systems and steal client data (you'll need cyber insurance)
Bodily Injury

Someone trips and falls in your office (that's what general liability is for)
Intentional Wrongdoing

You deliberately mislead clients about what you can deliver
Criminal Acts

Your employee steals money from client accounts (look into crime insurance)
Property Damage

Your equipment breaks something at a client's office (general liability covers this)

How Much E&O Insurance Do You Need?

Figuring out how much E&O coverage you need depends on your industry's risk level, annual revenue, client project size and state requirements. A financial advisor managing million-dollar portfolios needs more coverage than a freelance graphic designer, while a California real estate agent faces different risks than one in Montana.

Match your largest client contract or annual revenue (whichever is higher) to cover your biggest potential mistake. Look at your industry's typical claim amounts. For example, IT consultants could face claims around $100,000, while financial advisors might see claims exceeding $500,000. Keep in mind that legal defense costs can easily reach tens of thousands of dollars even if you win, so factor these into your coverage decision.

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UNDERSTANDING YOUR E&O COVERAGE LIMITS

Errors and omissions insurance policies have two types of coverage limits that work together:

  • Per occurrence limit: The maximum your insurer pays for a single claim.
  • Aggregate limit: The total amount they'll pay for all claims during your policy period.

For example, if you have $1 million per occurrence and $2 million aggregate limits, your insurer pays up to $1 million for each claim, but no more than $2 million for the year. You're responsible for additional claims once you hit your aggregate limit until your policy renews.

When you shop for E&O coverage, you choose the right protection level for your business.

Who Needs E&O Insurance?

Many professions require errors and omissions insurance as part of their licensing or regulatory requirements. But even if yours doesn't, investing in coverage is worth the cost if you provide professional services.

The industries and professions that typically need this coverage include:

Industry
Professions
Why You Need E&O

Financial Services

  • Financial advisors
  • Insurance agents
  • Accountants
  • Tax preparers

Financial planning and providing investment advice can result in considerable losses.

Real Estate

  • Agents
  • Brokers
  • Property managers
  • Appraisers

Property disclosure issues and contract mistakes can cost clients thousands.

Technology

  • Software developers
  • IT consultants
  • Web designers
  • Data analysts

System failures, security breaches, and missed deadlines can damage client businesses.

Legal & Professional

  • Lawyers
  • Consultants
  • Architects
  • Engineers
  • Notaries

Professional advice and document preparation errors can have serious legal consequences.

Health Care

  • Health care administrators
  • Medical billing companies
  • Telemedicine platforms

HIPAA violations and billing errors can result in regulatory fines and lawsuits.

O&E Insurance: Bottom Line

When clients sue over professional mistakes, E&O insurance pays your legal bills and settlements. It handles negligence and missed deadlines, but not cyber incidents or bodily harm. For financial advisors, real estate agents, IT consultants and accountants, it's the difference between surviving a lawsuit and losing everything.

Errors and Omissions Insurance: FAQ

We've gathered the answers to business owners’ frequently asked questions about errors and omissions insurance:

What is the difference between E&O and professional liability insurance?

How much E&O insurance do small businesses need?

Do contractors need E&O insurance?

How do I file an E&O insurance claim?

What is the cheapest E&O insurance?

What happens if I don't have E&O insurance and get sued?

Is E&O insurance tax-deductible for businesses?

Can I get E&O insurance if I've been sued before?

About Mark Fitzpatrick


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Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.


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