Best Hospitality Business Insurance Companies

Overall, you can find the best business insurance for hospitality firms with The Hartford, NEXT Insurance and Nationwide. The Hartford offers the best customer experience for claims and agent service in the industry, the lowest business insurance rates for hospitality firms under 20 employees, and tailored plans covering risks other providers won't. NEXT serves smaller hospitality businesses with 4 or under employees better than The Hartford with more ideal insurance pricing and a digital buying process that takes under 10 minutes with instant Certificates of Insurance. Nationwide serves as the large firm specialist offering the best coverages for specialty food spoilage and equipment breakdowns with the one of the highest financial stability ratings in our study from A.M. Best (A).

Best Hospitality Insurance Company
Best For Award
MG Score (Out of 5)
Average Monthly Rate

Best Insurance For Most Hospitality Businesses

4.90

$96

Best Insurance For Small Hospitality Operations

4.76

$100

Best Hospitality Insurance For Large Firms

4.62

$123

Best Hospitality Insurance Policy Management

4.60

$106

Best Hospitality Insurance Coverage Options

4.5

$120

What Is Hospitality Insurance?

Hospitality insurance refers to a business insurance bundle that provided personalized protection for your company from common liability and property damage risks in the industry. This can include anything from lawsuits from customers due to a slip and fall at a hotel or any property damages caused by occupants at a resort. In general, you can expect the following essential business insurance coverage to be in a tailored hospitality company insurance plan:

  • General liability insurance: This covers your hospitality business for any injuries to third parties on your property and any liabilities arising due to advertising or lawsuit.
  • Workers comp insurance: It is required if you have employees and covers your hospitality workers such as room cleaners or front desk clerks if they are injured on the job and your firm if it is sued for any injuries by them.
  • Commercial property insurance: Any damage done by anyone on your hospitality firm's property to items such as appliances, walls, bedding or lighting will be covered by this type of business insurance.
  • Business interruption insurance: Also known as business income insurance, this provides you with protection if your hospitality business has to shut down operations and any loss of revenue associated.

Keep in mind this insurance type applies best to businesses such as hotels, hostels, banquet halls, resorts, motels, bed & breakfasts (or inns), wedding venues and resorts. However, there is a lot of overlap for recommended coverages for food and beverage insurance as well (which operates under a different business classification).

What Types of Business Insurance Does a Hospitality Company Need?

Overall, you'll likely be required to get workers comp, general liability, commercial property insurance, and business interruption insurance as a hospitality business either by your state's government or contracts (typically for building financing or leasing). If you offer alcohol as part of your services, you'll also be required to have liquor liability insurance as part of state dram law (varies by location). However, there are also other optional coverages for hospitality businesses to consider that vary depending on your particular operation:

  • Equipment breakdown insurance: For those with hospitality firms with equipment like AC, appliances or heavy machinery that you need coverage for, equipment breakdown insurance ensures you are reimbursed for repairs if they break down naturally over time.
  • Cyber insurance: If you store customer data or do any operations online, this is a must have to protect your hospitality firm from data breaches.
  • Food Spoilage/Contamination Coverage: Specifically covers loss of perishable inventory due to equipment breakdown, power outages, or contamination which can be crucial for hospitality businesses with kitchens who rely on revenues from food.
  • Employment practices liability insurance (EPLI): In the hospitality industry, especially if you have a high number of employees, this covers you for any complaints and lawsuits arising from employment practices coming from employees. This is often included as a separate portion of your workers comp policy but can be purchased separately.
  • Valet parking liability: If you offer valet parking as part of hospitality services, this protects your business from any damages to customer vehicles caused by valets when driving them.
  • Crime/employee dishonesty insurance: Covers theft by employees, including cash handling theft, fraud, forgery, and embezzlement. The hospitality industry's cash-intensive nature and multiple transaction points create vulnerability, especially in larger operations make this coverage a strong recommendation.

How Much Does Hospitality Business Insurance Cost?

Costs for business insurance for hospitality companies on average range from $38 per month to $140 per year depending on coverage type chosen. However, this pricing will vary widely depending on your specific hospitality industry, the size of your firm, coverage level chosen, your annual revenue, annual payroll and your specific state/s of operation.

Hospitality Insurance Type
Average Monthly Rate
Average Annual Rate

General Liability Insurance

$66

$792

Workers Comp Insurance

$70

$840

Commercial Property Insurance

$140

$1,683

Business Interruption Insurance

$38

$456

How We Determined Hospitality Insurance Costs

How To Get Hospitality Business Insurance

To help you get started with finding the best hospitality insurance for you, we've created a short step-by-step guide to buying business insurance tailored to the industry.

  1. 1
    Assess Your Business Profile's Hospitality Insurance Risk

    Ensure that you take make a complete list of financial risks for your particular hospitality industry and other business details (net profit, business size, location, ext) like cleaning employees stealing belongings or customer slip and falls. You should also properly classify your official business's type within your state's classification system to make sure you don't overpay for insurance policies. Use actual claims value and frequency information, agents and similar businesses as references during this process to determine actual hospitality insurance claims risks.

  2. 2
    Determine The Hospitality Insurance Coverage You Need

    First, you need to research state and federal requirements regarding your business and use this as a starting point. Using the guidance of the risks and business details you've broken down to inform the other types of business insurance you should get. Gauge the actual coverage amount limits based on your actual ability to pay for common claims.

  3. 3
    Compare Provider Reputations and Coverage Options For The Hospitality Industry

    Get together a list of around 10 providers varying equally between national (The Hartford, NEXT, Nationwide), regional (Securian, Westfield, Starr for example) and hospitality specialty insurers such as Hospitality Insurance Group. Evaluation all of their coverage options, contract terms and exclusions, customer service reputations to get a comprehensive view. You can also call business insurance companies directly to ask about common claims information for the hospitality industry including denial rates, payouts, and speed of reimbursement. Once done you should narrow down your list to 3-5 providers that best suit your needs.

  4. 4
    Compare Hospitality Insurance Quotes and Policies

    Compare quotes for hospitality insurance policies apples-to-apples in terms of coverage limits between providers you narrowed down previously. To ensure you get the best pricing possible, ensure you get quotes from online comparison providers, brokers, on the phone and on company websites since rates may vary between them. Once you are comforatable with a specific company choice, make sure you read policy documents thoroughly before you sign and make sure you get proof of coverage once you buy.

  5. 5
    Provide Proof of Insurance For Hospitality Specific Requirements

    Obtain and maintain certificates of insurance showing you meet all lease requirements, liquor licensing mandates, health department regulations, and vendor agreements. Keep digital and physical copies of your hospitality business's insurance readily accessible for inspections, permit renewals, and contractual obligations.

  6. 6
    Maintain Hospitality Insurance Coverage and Review Annually

    Set annual review reminders 60-90 days before renewal. Notify your insurer immediately of major changes like renovations, new locations, alcohol service, revenue increases, equipment purchases, or large events. Keep claim documentation (receipts, maintenance records, financials, training logs, photos) organized in multiple locations including cloud storage. Maintain regular contact with your agent for annual coverage reviews and premium reduction opportunities. Consider joining hospitality associations for specialized insurance programs and risk management resources.

Hospitality Insurance: Bottom Line

In our study of hospitality insurance, we found the best cheap provider was The Hartford for most small businesses, but NEXT, Nationwide, Coverdash and Simply Business are also highly recommended options to look into. While this is the case, you should do you own research, looking into company reputations, identifying which business insurance coverages you actually need, and comparing plenty of quotes to get the right fit for your firm. Keep in mind your business's size, revenue/payroll, state where you operate and your specific hospitality industry when making decisions.

Hospitality Business Insurance Chart

About Mark Fitzpatrick


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Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

He writes about economics and insurance, breaking down complex topics so people know what they're buying.


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