Amica Car Insurance Review


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Key Takeaways

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Amica ranks 10th for full coverage and 9th for minimum liability coverage with average monthly rates of $137 and $66, respectively.

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Amica earns second place nationwide for overall customer satisfaction due to its strong agent service and positive forum reviews from policyholders.

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Amica secures fifth place for coverage options, offering unique features like loyalty rewards that reduce deductibles over time and accident forgiveness protection.

Amica Car Insurance Ratings

Amica ranks third nationally, making it one of the top car insurance providers in the nation. The company excels particularly in affordability and coverage options. This ranking reflects a 40-year-old male driver with good credit and no driving violations. Amica's ranking for your profile depends on your coverage needs.

Overall Score4.363
Customer Experience4.872
Coverage3.875
Affordability4.205

Who Is Amica Car Insurance Best and Worst For?

Amica works best for adult drivers, seniors, drivers with accidents and those with speeding tickets who value excellent customer experience. You shouldn't consider Amica if you have a DUI or bad credit, as rates become expensive.

Compare how Amica stacks up for your unique profile below.

Data filtered by:Results filtered by:
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Age Group:Adult Drivers
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Gender:Female
Select
Coverage Level:100/300/100,000 - 1000 comp_coll
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Credit Alignment:Below Fair
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Driving Record:At Fault Accident ($1000-$1999 Prop Dmg)
Overall Score4.374
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Amica Car Insurance Ratings by State

Amica earns top-five rankings in four out of 51 states and territories nationwide. The company stands out as the best overall provider in Rhode Island, where it holds the number one position for insurance coverage and customer satisfaction.

Connecticut0.222
Massachusetts0.232
New Jersey0.232
Rhode Island0.231

*Ratings are based on a 40-year-old male driver with good credit and no driving violations who insures a 2012 Toyota Camry.

Amica Car Insurance vs. Competitors

Here's how Amica's car insurance rates and coverage compare with major national insurers:

Amica vs. GEICO

4.36 vs. 4.34

Amica slightly edges out GEICO despite being more expensive due to higher customer experience and coverage scores.

Amica vs. State Farm

4.36 vs. 4.16

Amica outperforms State Farm in our categories of affordability, coverage and customer service.

Amica vs. AAA

4.36 vs. 3.79

Amica outperforms AAA as an overall choice for car insurance.

Amica vs. Allstate

4.36 vs. 3.78

Although Allstate's coverage options are slightly better, Amica earns a higher overall score due to customer service and affordability.

Amica vs. USAA

4.36 vs. 4.86

For military members, USAA outpaces Amica in all categories, though Amica remains a strong overall option.

Amica vs. Travelers

4.36 vs. 4.5

Travelers, while lacking in customer service, has better rates and more coverage options than Amica overall.

Amica vs. Farmers

4.36 vs. 3.86

Amica outperforms Farmers in most categories across all states.

How Much Does Amica Car Insurance Cost?

Amica car insurance costs $50 to $5,104 monthly, depending on your specific profile and coverage needs. To find the best rate for your situation, check the national costs below by age group, gender, coverage, credit score and driving record.

Data filtered by:Results filtered by:
Select
Age Group:Adult Drivers
Select
Gender:Female
Select
Credit Alignment:Below Fair
Select
Driving Record:At Fault Accident ($1000-$1999 Prop Dmg)
Select
Coverage Level:100/300/100,000 - 1000 comp_coll
$389$4,66912%11

Amica Car Insurance Rates by Driver Category

Amica is one of the cheapest car insurance companies for seniors and drivers with accidents. Drivers with DUIs or bad credit, however, will find much higher rates. Review how affordable Amica is for your driving category below.

Adult Drivers$56$115-6%5
Young Drivers$133$275-9%6
Senior Drivers$62$130-17%3
Drivers With An Accident$72$146-19%4
Drivers With A DUI$169$34457%15
Drivers With A Speeding Ticket$70$144-7%5
Drivers With Bad Credit$192$38728%14
Drivers With Low Income$89$180-0%8
Adult Drivers$57$117-6%5
Drivers With Newer Cars$86$18023%10
Drivers With Old Cars$58$1218%9

*We modified all profiles based on a 40-year-old male driver with good credit and no driving violations, driving a 2012 Toyota Camry. Young drivers are 25 and under, adults 26 to 64 and seniors 65+. We changed the vehicle age to 2007 for older cars and 2025 for newer ones.

Amica Car Insurance Rates by State

Amica's average monthly rates vary from $35 to $152 by state. The provider ranks within the top five most affordable options in four states. See Amica's affordability and pricing in your area below.

Connecticut$62$131-16%4
Massachusetts$35$84-17%3
New Jersey$86$152-17%4
Rhode Island$46$101-26%3

*Rates are based on a 40-year-old male driver with good credit, no driving violations and a 2012 Toyota Camry.

Amica Car Insurance Discounts

Amica offers 18 car insurance discounts, with average savings of up to 30% depending on your driving profile, involvement in programs and your area. Check out its offerings:

Multi-Policy/Bundle

Up to 30%

Bundle auto with home, umbrella, life, renters, condo or motorcycle insurance

Available nationwide
Multi-Car

Up to 25%

2+ vehicles on same policy

Available nationwide

StreetSmart Telematics

Up to 20%

Download mobile app to track driving habits and demonstrate safe driving behaviors

Varies by state

Accident-Free

Variable

No claims for past 3 years with at least one driver having 39+ months driving experience

Available nationwide

Good Student

20%

Full-time high school or college students ages 15-25 with B average or higher

Available nationwide

Homeowner

Variable

Own a home (even if insured elsewhere)

Available nationwide
Continuous Insurance
Variable

Continuous insurance with any company for 2+ years (more years = more savings)

Available nationwide

Legacy

Variable

Drivers under 30 whose parents had Amica auto policy for 5+ consecutive years

Available nationwide

Student Away at School

Variable

Full-time student living away from home without vehicle access

Available nationwide

Young Driver Training

Variable

Drivers under 21 who complete accredited driver training program

Available nationwide

Defensive Driver Training

12%

Complete approved defensive driving course

Ages vary by state

Anti-Theft Device

18%

Vehicle equipped with approved anti-theft devices like car alarms or GPS tracking

Available nationwide

Electronic Stability Control

Variable

Vehicle equipped with electronic stability control system

Available nationwide

Passive Restraints

Variable

Vehicle equipped with factory-installed passive restraint devices

Available nationwide

Forward-Collision Warning

Variable

Vehicle has forward-collision warning system

Available nationwide

Adaptive Headlights

Variable

Vehicle has specialty headlights for low-light driving safety

Available nationwide

Paid in Full

Variable

Pay entire policy premium upfront

Available nationwide

Paperless/E-Policy

Variable

Receive bills and policy documents electronically

Available nationwide

Amica Car Insurance Customer Reviews and Reputation

Amica earns second place for customer experience in MoneyGeek's comprehensive customer satisfaction study. Customers appreciate the company's responsive agents and user-friendly digital tools, though some policyholders report longer-than-expected claim resolution times. 

The following sections break down buying, policy management and claims process experiences based on MoneyGeek's research.

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    Buying Process Experience

    Amica offers direct purchasing through its website and phone, with knowledgeable customer service representatives who can explain coverage options thoroughly. The online quote process is straightforward and provides competitive rates for the coverage levels offered. As a mutual company, Amica doesn't use aggressive sales tactics or commission-driven agents.

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    Policy Management

    Amica's website and mobile app provide comprehensive policy management tools with a clean, user-friendly interface. The digital platform handles most routine tasks efficiently, including payments, coverage adjustments, and document access. Customer service representatives are available for more complex changes and are consistently rated highly for helpfulness and knowledge. The company's mutual structure means policy dividends may be returned to members during profitable years, though this isn't guaranteed.

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    Claims Experience

    Amica consistently ranks among the top insurers for claims satisfaction, with a reputation for fair handling and prompt resolution. Claims can be reported 24/7 through phone or the mobile app, and adjusters are known for being thorough but reasonable in their assessments. The company's smaller size compared to industry giants means more personalized attention during the claims process. Repair shop networks are solid but may be more limited in some regions compared to larger national insurers.

Amica Car Insurance Industry Customer Satisfaction Ratings

Amica ranks well for financial strength from all industry rating agencies, as well as in J.D. Power studies. Here are Amica's scores from industry agencies.

AM Best Financial Strength

A+ (Superior)
A++ to D-
Superior ability to meet financial obligations and pay claims

AM Best Long-Term Credit Standing

aa-

aaa to d

High credit quality with negative outlook

S&P Global Financial Strength

N/A

AAA to D

Not rated

Moody's Financial Strength

N/A

Aaa to C

Not rated

NAIC Auto Complaints
0.98

1.00 is average

Slightly fewer complaints than expected
J.D. Power Digital Service Experience

724/1,000

1,000-point scale

Above average (2nd place)

J.D. Power Auto Claims Satisfaction Study

746/1,000

Out of 1,000

Well above average, 2nd place overall

J.D. Power Overall Customer Satisfaction

735/1,000

Out of 1,000

Places 1st in only region ranked (New England)

NAIC Auto Complaints

1.31

1.00 is average

Slightly higher complaints than expected

Amica Car Insurance Reddit and Forum Customer Satisfaction

Amica customers on Reddit and online forums consistently praise the company's exceptional customer service, fair claim handling and genuine care for long-term policyholders, valuing the personal touch and lack of pushy sales tactics. However, common concerns include higher premiums than budget insurers, limited availability in some states and fewer digital features compared to tech-forward competitors, though most members feel the superior service justifies the cost.

Here's what real customers are saying about their experiences on forums:

Pricing and Value

Claims Processing

Customer Service

Digital Experience

Trust and Reputation

Coverage Options

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REVIEWS ON FORUMS AREN’T A PERFECT GAUGE

Negative reviews dominate forums and don't reflect overall service quality. For a complete picture, combine user reviews with industry resources like J.D. Power, independent agents, the National Association of Insurance Commissioners (NAIC) and the Insurance Information Institute.

Amica Car Insurance Coverage Options

Amica provides standard auto insurance coverage like other top insurers, including liability, comprehensive and collision protection. Additional add-ons from the company include:

Gap Insurance    

Pays the difference between your car's actual cash value and remaining loan or lease balance if totaled    

$20-40 per six-month policy; Available for new cars only; Much cheaper than dealer financing
 

Roadside Assistance (Towing & Labor)

24/7 help with towing, flat tires, dead batteries, lockouts, fuel delivery, getting unstuck    

Up to $100 per incident; Available through mobile app; Around $20 per year
 

Full Glass Coverage    

Repair or replacement of windshield, windows, and auto glass without deductible    

No deductible for glass claims; Lifetime guarantee on replacements; Access to vetted repair shops
 

Uninsured Motorist Property Damage    

Covers vehicle damage when at-fault driver has no insurance or insufficient coverage    

Optional in most states; Recommended to match liability limits; May have deductible in some states
 

Additional protection when using your vehicle for Uber, Lyft, DoorDash, or other commercial services    

State availability varies; Fills coverage gaps in personal policies; Covers waiting periods
 

Covers rental car costs while your vehicle is being repaired after a covered loss    

$20 per day, up to $600 total; Includes public transportation; Requires comprehensive or collision coverage
 

Medical Payments (MedPay)    

Covers medical expenses for you and passengers after an accident, regardless of fault    

Includes ambulance fees and funeral expenses; No deductible; Supplements health insurance
 

Personal Injury Protection (PIP)    

Comprehensive coverage for medical expenses, lost wages, rehabilitation, and other costs after an accident    

Required in some states; Broader than MedPay; Covers income replacement
 

Other Amica Insurance Coverage Options to Consider

You can bundle these insurance types with your auto policy or buy them separately:

Who Offers It?
Insurance Products

Amica (Directly Offered)

Auto insurance, home insurance, motorcycle insurance, boat insurance, RV/travel trailer insurance, renters insurance, condo insurance, umbrella insurance, life Insurance (term and whole Life), annuities, home business coverage

Third-Party Partner

Small business insurance (through Hiscox Group), pet insurance, flood insurance, wedding/event insurance

Amica Auto Insurance Review: Bottom Line

Amica is a strong choice for car insurance, ranking best in affordability, customer experience and coverage. In MoneyGeek's provider study, Amica ranks second for full and minimum coverage.

Compare quotes from multiple insurers, research your coverage needs and choose the right coverage level before purchasing.

Amica Car Insurance Reviews: FAQ

Here are MoneyGeek’s expert answers to frequently asked questions about Amica car insurance:

Does Amica insurance have a good reputation?

Where is Amica the best car insurance company?

How much does Amica car insurance cost on average?

Is Amica known for denying claims?

Is Amica a good option for high-risk drivers?

Does Amica raise car insurance rates over time?

Is Amica good for young drivers?

How We Rated Amica Car Insurance

MoneyGeek pulled auto insurance rate data from Quadrant Information Services and compared prices from 79 insurers in every U.S. ZIP code.

Standard Driver Profile Used for Analysis

We used a baseline driver profile to ensure consistent rate comparisons. Our standard driver has these characteristics:

  • Age: 40 years old, male
  • Vehicle: 2012 Toyota Camry LE
  • Driving history: Clean record
  • Annual mileage: 12,000 miles
  • Credit rating: Good
  • License status: Valid and active
  • Insurance history: Currently covered with no previous claims

We then modified specific variables, including age, driving record, credit score and military status, to determine which insurers offer the best rates for different driver categories. Our minimum coverage rates represent policies meeting state-required minimums. Full coverage includes 100/300/100 liability limits plus comprehensive and collision coverage with $1,000 deductibles.

Company Rating System

Our evaluation process weighted three key factors:

  • Cost (60% weight): We compared quotes across multiple driver profiles within each city, measuring how competitively each insurer prices its policies against local competitors.
  • Customer satisfaction (30% weight): We analyzed customer feedback from multiple sources, including Google reviews, J.D. Power ratings, AM Best scores and online forums like Reddit, to assess overall service quality and customer experience.
  • Coverage variety (10% weight): We evaluated each provider's coverage options, considering the breadth of available policies and any unique benefits or features.

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.


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