Does Home Insurance Cover Windows?


Key Takeaways
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Homeowners insurance covers broken windows and window replacement when damage results from covered perils: storms, vandalism, fire, theft, falling objects and vehicle accidents.

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Getting your claim approved to pay for broken windows requires following a seven-step process outlined below that includes: document damage immediately, contact your insurer promptly, get professional quotes, work with the adjuster and follow up regularly.

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Normal wear and tear, neglect, intentional damage by residents, floods and earthquakes are excluded from coverage. Broken windows can be covered as a result of certain accidents caused by golf balls, wild animals and other unique cases.

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Are Windows Covered by Homeowners Insurance?

Yes, homeowners insurance covers window replacement when covered perils damage your windows. Covered perils include storms, vandalism, fire, theft and falling objects. Your claim gets approved when damage traces to one of these covered perils:

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    Storms

    Wind, hail or severe weather damaging your windows is covered. This includes tree branches breaking windows during windstorms or hailstones cracking glass.

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    Vandalism

    Intentional damage by others, such as vandals breaking windows with rocks or graffiti damage, is covered under standard homeowners policies.

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    Fire

    Windows that crack, break or warp due to intense heat and flames from fires are covered by standard homeowners insurance.

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    Theft

    Damage from break-ins or attempted break-ins, where thieves break windows to gain access to your home, is covered.

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    Falling Objects

    Tree branches, roof tiles or other objects falling and damaging glass or window frames are covered.

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    Vehicle Accidents Hitting Your Home

    When a car hits your house and damages windows, homeowners insurance covers the repair costs regardless of who was driving.

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    Accidental Damage From Covered Incidents

    Unintentional damage during an already-covered event, like windows breaking when firefighters respond to a house fire, is covered.

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DOES HOMEOWNERS INSURANCE COVER WINDOW REPAIR?

Homeowners insurance covers both window repair and full replacement, depending on damage severity and your policy terms. Your insurer pays for repair when damage is minor — a small crack or chip that doesn't compromise security or structure. It approves full replacement when windows shatter, frames are beyond repair or the damage creates a safety hazard. Some policies include "matching rules," meaning all windows on the same side of the house are replaced to keep a uniform appearance.

When Home Insurance Won't Cover Windows

Homeowners insurance doesn't cover window replacement if damage results from general wear and tear or lack of maintenance, including old age, gradual deterioration or neglect.

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    Wear and Tear

    Home insurance doesn't cover the deterioration or aging of windows over time, such as rotting frames, broken seals or cracked panes, which occur naturally and are expected with long-term use.

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    Neglect

    Damage from lack of proper maintenance, such as failing to repair minor damages that lead to larger issues or not addressing leaks and moisture problems that weaken window frames, isn't covered.

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    Intentional Damage

    Any damage you or a resident intentionally cause, including breaking a window deliberately or any acts of vandalism committed by someone living in the household, isn't covered.

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    Flooding

    Damage from flooding requires separate flood insurance, which you purchase separately to cover flood-related damage.

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    Earthquakes

    Most standard policies do not cover earthquake damage. You need specific earthquake insurance to cover damage from seismic activity, which can cause major structural damage including broken windows.

How to Get Homeowners Insurance to Pay for New Windows

Follow these steps to improve your chances of getting your homeowners insurance to cover new windows.

  1. 1
    Make Sure the Damage was Caused by a Covered Peril

    Your insurer will only pay if the damage comes from a covered peril. Covered perils vary by policy, so review yours against the standard list above before filing.

  2. 2
    Document the Damage Immediately

    Photograph and write up the damage as soon as it happens. Include:

    • Close-up shots of cracks, broken frames or shattered glass
    • Wide shots showing the surrounding area
    • Photos of any debris or objects that caused the damage
    • Written notes on when and how it happened
    • Weather reports for storm-related damage
  3. 3
    Contact Your Insurance Company

    File as soon as possible. Have your policy number, photos and notes ready. Prompt reporting avoids processing delays.

  4. 4
    Get Professional Repair Quotes

    Get written estimates from at least two licensed contractors before the adjuster visit. Each estimate should break out labor and materials, required permits and cleanup and disposal fees.

  5. 5
    Meet With the Insurance Adjuster

    For larger claims, the insurer sends an adjuster to inspect in person. Show them every damaged window, walk them through your documentation and stay present throughout the inspection. Take your own notes as they work.

  6. 6
    Review Your Policy Details

    Before filing, check your deductible, coverage limits for windows, whether windows fall under dwelling or personal property coverage, any applicable exclusions and whether your policy pays replacement cost or actual cash value.

  7. 7
    Follow Up

    Log every contact with your insurer: representative names, dates, call times, conversation summaries and your claim reference number. Save all correspondence.

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MONEYGEEK EXPERT TIP

The best homeowners insurance providers offer excellent customer service and clear communication during the claims process. Keep all receipts and records related to window repair or replacement for reimbursement and future reference.

What to Say When Filing Your Window Insurance Claim

When contacting your insurance company to file for broken windows, use clear, factual language:

  • "My windows were damaged by [specific covered peril] on [date]"
  • "I have photos and documentation of the damage"
  • "I need to file a claim for window replacement due to storm damage"
  • "The damage makes my home uninhabitable/unsafe"

Avoid these phrases:

  • "I think the windows need replacing anyway"
  • "They were getting old"
  • "I'm not sure what caused it"

How to Get Home Insurance to Pay for New Windows: Bottom Line

Homeowners insurance covers window replacement when covered perils like storms, vandalism, fire or theft cause damage. Getting your claim approved requires following the proper process: document damage with photos, contact your insurer immediately, get professional quotes, meet with the adjuster and follow up regularly.

Before filing, compare your repair or replacement quote against your deductible. Most homeowners policies carry a $1,000 to $2,500 deductible. If your window repair costs less than your deductible, pay out of pocket. Filing a small claim raises your premium without a net benefit. For severe damage from a covered peril, document everything and follow the seven steps above.

Compare Home Insurance Rates

Ensure you are getting the best rate for your insurance. Compare quotes from the top insurance companies.

Home Insurance for Window Replacement: FAQ

These are frequently asked questions about getting homeowners insurance to cover new windows and when coverage applies.

Homeowners Insurance Window Replacement: Related Pages

About Mark Fitzpatrick


Mark Fitzpatrick, Licensed P&C Insurance Expert, MoneyGeek

Mark Fitzpatrick, a licensed Property and Casualty (P&C) Insurance Producer in Connecticut, is MoneyGeek's resident insurance expert. He has spent nearly a decade analyzing the market, first at LendingTree and now at MoneyGeek, where he produces original research on hundreds of carriers and millions of rates across auto, home, renters, health and life insurance.

He covers economics and insurance at MoneyGeek, and his work has been featured in The Washington Post, The New York Times and NPR, among other outlets.

Like all MoneyGeek analysts, he draws on independent cost and consumer experience data. No insurance company partnership influences his recommendations.

Mark holds a B.A. from Boston College and an M.A. in Economics and International Relations from Johns Hopkins University. He started his career in financial risk management at State Street and is also a five-time “Jeopardy!” champion.