For most drivers, Chubb is the ninth-best car insurance company nationwide, excelling in customer experience and coverage options. This ranking reflects a 40-year-old male driver with good credit and no driving violations. Chubb's ranking for your profile depends on your coverage needs.
Chubb Car Insurance Review
Updated: October 31, 2025
Advertising & Editorial Disclosure
Key Takeaways
Chubb ranks 12th for full coverage affordability and 11th for minimum liability coverage, with average monthly rates of $149 and $69, respectively.
Chubb earns fourth place nationwide for customer satisfaction due to its excellent agent service and positive customer reviews across industry forums.
Chubb secures sixth place for coverage options, offering distinctive features like agreed value coverage for classic cars and new car replacement coverage.
Chubb Car Insurance Ratings
| Overall Score | 4.04 | 9 |
| Customer Experience | 4.58 | 4 |
| Coverage | 3.63 | 6 |
| Affordability | 3.84 | 11 |
Who Is Chubb Car Insurance Best and Worst For?
Chubb works best for adult drivers, seniors, those with speeding tickets and drivers with accidents who value excellent customer experience. You shouldn't consider Chubb if you're a young driver or have a DUI, as rates are higher.
Compare how Chubb stacks up for your profile below.
Data filtered by:
Adult Drivers
Female
100/300/100,000 - 1000 comp_coll
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
| Overall Score | 4.51 | 2 |
Chubb Car Insurance Ratings by State
Chubb ranks within the top five companies in two out of 51 states and territories in the United States. While the company doesn't claim the top spot in any state, it maintains competitive positioning in select markets nationwide.
| District of Columbia | 4.64 | 2 |
| New York | 3.88 | 10 |
| Pennsylvania | 4.38 | 4 |
| Texas | 4.24 | 6 |
*Ratings are based on a 40-year-old male driver with good credit and no driving violations who insures a 2012 Toyota Camry.
Chubb Car Insurance vs. Competitors
Here's how Chubb car insurance compares with other major national insurers:
Chubb vs. GEICO | 4.04 vs. 4.34 | Chubb offers slightly better coverage options, but GEICO wins on affordability and customer experience. |
Chubb vs. State Farm | 4.04 vs. 4.15 | Chubb beats State Farm on customer experience and coverage, but State Farm's affordability gives it the edge. |
Chubb vs. AAA | 4.04 vs. 3.79 | Chubb wins across all categories, making it the better choice. |
Chubb vs. Allstate | 4.04 vs. 3.78 | Chubb beats Allstate with better customer experience and affordability, despite Allstate's stronger coverage score. |
Chubb vs. USAA | 4.04 vs. 4.86 | USAA is the clear winner for eligible military members and families. |
Chubb vs. Travelers | 4.04 vs. 4.5 | Chubb offers a better customer experience, but Travelers wins on affordability and coverage. |
Chubb vs. Farmers | 4.04 vs. 3.86 | Chubb is the better overall choice due to its superior customer experience and affordability, despite Farmers' better coverage score. |
How Much Does Chubb Car Insurance Cost?
Chubb car insurance costs range from $64 to $1,352 monthly, depending on your profile and coverage choices. To find the best rate for your situation, check the national costs below by age group, gender, coverage, credit score and driving record.
Data filtered by:
Adult Drivers
Female
Below Fair
At Fault Accident ($1000-$1999 Prop Dmg)
100/300/100,000 - 1000 comp_coll
| $240 | $2,880 | -31% | 4 |
Chubb Car Insurance Rates by Driver Category
Chubb is not among the cheapest car insurance companies, ranking 11th in affordability. Adult drivers, those with DUIs and drivers with newer cars will find Chubb much more expensive than average. Review how affordable Chubb is for specific driving categories in the table below.
| Adult Drivers | $61 | $140 | 10% | 11 |
| Young Drivers | $149 | $331 | 7% | 7 |
| Senior Drivers | $75 | $162 | 2% | 7 |
| Drivers With An Accident | $78 | $181 | -3% | 7 |
| Drivers With A DUI | $131 | $316 | 37% | 14 |
| Drivers With A Speeding Ticket | $72 | $171 | 6% | 7 |
| Drivers With Bad Credit | $137 | $266 | -11% | 8 |
| Drivers With Low Income | $102 | $198 | 12% | 9 |
| Adult Drivers | $62 | $146 | 12% | 11 |
| Drivers With Newer Cars | $95 | $203 | 38% | 14 |
| Drivers With Old Cars | $57 | $118 | 6% | 8 |
*We modified all profiles based on a 40-year-old male driver with good credit and no driving violations, driving a 2012 Toyota Camry. Young drivers are 25 and under, adults 26 to 64 and seniors 65+. We changed the vehicle age to 2007 for older cars and 2025 for newer ones.
Chubb Car Insurance Rates by State
Chubb's monthly rates vary from $31 to $176 across states. The company ranks among the top five most affordable options in just one out of 51 states and territories. See Chubb's affordability and pricing in your area below.
| District of Columbia | $31 | $115 | -42% | 2 |
| New York | $88 | $171 | 42% | 10 |
| Pennsylvania | $36 | $120 | -5% | 8 |
| Texas | $95 | $176 | 25% | 9 |
*Rates are based on a 40-year-old male driver with good credit, no driving violations and a 2012 Toyota Camry.
Chubb Car Insurance Discounts
Chubb offers 13 discounts for car insurance, focusing on high-net-worth clients seeking premium coverage rather than extensive savings. Available primarily through Masterpiece auto insurance policies. Check out its offerings:
Multi-Policy/Bundle | Variable | Bundle auto with home, umbrella or other Chubb Masterpiece policies | Available nationwide |
Multi-Vehicle | 10% per vehicle | Insure multiple cars on same Chubb policy | Available nationwide |
SafeLane Telematics | Up to 10% enrollment + up to 20% performance | Download Chubb mobile app to track speed, braking, phone usage, cornering behavior | Available in select states |
Safe Driver | Up to 20% | Maintain clean driving record with no accidents or violations for several years | Available nationwide |
Good Student | 10–15% | Full-time students with good grades (typically B average or higher) | Available nationwide |
Customer Loyalty | Variable | Long-term Chubb policyholders | Available nationwide |
Anti-Theft Device | 15% on comprehensive | Vehicle equipped with approved anti-theft systems, car alarms, GPS tracking | Available nationwide |
Anti-Lock Brakes | Variable | Vehicle equipped with factory-installed ABS | Varies by state |
Passive Restraint | Variable | Vehicle equipped with automatic seatbelts or airbags | Varies by state |
Hybrid/Electric Vehicle | 5% | Comprehensive and collision coverage for eco-friendly vehicles | Available nationwide |
Low Mileage | Variable | Drive significantly fewer miles than average | Available nationwide |
Defensive Driver | Variable | Complete approved defensive driving course | Varies by state |
Military | Variable | Active duty or retired military personnel | Available nationwide |
Chubb Car Insurance Customer Reviews and Reputation
Chubb earned fourth place in overall customer satisfaction in MoneyGeek's comprehensive customer experience study. Customer reviews consistently highlight the company's exceptional agent service and user-friendly digital platform. However, feedback indicates more frequent complaints about claims processing compared to other service areas.
The following sections break down buying, policy management and claims process experiences based on MoneyGeek's research.
Buying Process Experience
Chubb works exclusively through independent agents and brokers who specialize in high-net-worth insurance. The company doesn't offer online quotes or direct purchasing, instead requiring personalized consultation to assess coverage needs for luxury vehicles, collectible cars, and complex asset protection scenarios. Agents are highly trained in Chubb's premium products and can structure policies that integrate with broader wealth protection strategies.
Policy Management
Chubb provides online account access for basic policy information and premium payments, though the digital experience is minimal compared to mass-market insurers. Most policy management happens through your dedicated agent or customer service representatives who understand complex, multi-faceted coverage arrangements. The company focuses on concierge-level service rather than self-service options.
Claims Experience
Chubb's claims handling represents the gold standard for luxury and high-value vehicle claims, with specialized adjusters experienced in rare, exotic and collectible automobiles. The company maintains relationships with premier restoration shops, certified luxury brand service centers and specialty repair facilities worldwide. Claims representatives coordinate complex scenarios like international incidents, multi-vehicle collections and agreed-value settlements for collectibles.
Chubb Car Insurance Industry Customer Satisfaction Ratings
Chubb ranks well for financial strength from all industry rating agencies, although it's not rated by J.D. Power. Here are Chubb's scores from industry agencies.
AM Best Financial Strength | A++ (Superior) | A++ to D- | Superior ability to meet financial obligations and pay claims |
AM Best Long-Term Credit Standing | AA+ | AAA to D | High credit quality |
S&P Global Financial Strength | AA | AAA to D | Strong financial security characteristics |
Moody's Financial Strength | A1 | AAA to C | Upper-medium grade with low credit risk |
J.D. Power Auto Claims Satisfaction | Not rated | 1,000-point scale | Not rated |
J.D. Power Digital Service Experience | Not rated | 1,000-point scale | Not rated |
J.D. Power Auto Insurance Shopping Study | Not rated | Out of 1,000 | Not rated |
J.D. Power Overal Customer Satisfaction | Not rated | Out of 1,000 | Not rated |
NAIC Auto Complaints | 0.48 | 1.00 is average | Far fewer complaints than expected |
Chubb Car Insurance Reddit and Forum Customer Satisfaction
Chubb customers on Reddit and online forums consistently praise the company's white-glove service, comprehensive coverage for high-value assets and exceptional claim handling that goes above and beyond expectations, valuing the concierge-level support and expertise with luxury items.
The main barriers are higher premiums that reflect its premium positioning and strict underwriting standards that limit availability to affluent customers with excellent credit and driving records.
Here's what real customers are saying about their experiences on forums:
Pricing and Value
Premium pricing that reflects concierge-level service and comprehensive coverage:
"Chubb costs two to three times what other insurers quoted, but when you see how they handle claims and the level of service they provide, you understand you're paying for a completely different experience."
Claims Processing
Exceptional claim experiences with proactive service that exceeds expectations:
"Had a kitchen fire and Chubb didn't just cut a check. They coordinated contractors, handled permits and even arranged temporary housing. They managed the entire process like a concierge service."
"Chubb paid my claim before I even knew there was damage. They spotted hail damage from satellite imagery, sent an adjuster out proactively and had a check ready. That's next-level service."
Customer Service
Concierge-level service with dedicated representatives who truly understand high-net-worth needs:
"My Chubb agent knows my family, our properties, and our lifestyle. When I call, they already know my situation and can make intelligent recommendations. It's like having a personal insurance consultant."
Digital Experience
The Chubb mobile app receives decent ratings with 4.5 out of 5 on the Apple App Store and 3.7 out of 5 on Google Play. While functional, most clients prefer the personal service approach:
"Chubb's app works for basic functions, but honestly, why would I use an app when I can call and talk to someone who actually knows what they're doing? Personal service is their strength."
"The app handles policy viewing and basic tasks fine, but it's clearly designed for clients who prefer human interaction. Most Chubb customers probably aren't looking for a DIY insurance experience anyway."
Trust and Reputation
Unquestioned financial strength and reputation among high-net-worth clients:
"Chubb is the gold standard for high-value insurance. When you have significant assets to protect, you want a company with unquestionable financial strength and a reputation for paying claims without hesitation."
Coverage Options
Comprehensive, tailored coverage options designed for complex, high-value situations:
"Chubb doesn't just offer standard coverage, they create custom solutions. My policy covers everything from my wine collection to kidnap and ransom protection. It's insurance designed for real wealth."
"The coverage options are incredibly sophisticated. Things like identity theft restoration, cyber liability and reputational harm coverage that other insurers don't even offer or understand."
REVIEWS ON FORUMS AREN’T A PERFECT GAUGE
Negative reviews dominate forums and don't reflect overall service quality. For a complete picture, combine user reviews with industry resources like J.D. Power, independent agents, the National Association of Insurance Commissioners (NAIC) and the Insurance Information Institute.
Chubb Car Insurance Coverage Options
Chubb provides standard coverages like other top insurers, including liability, comprehensive and collision protection. Additional add-ons from the company include:
Agreed Value Coverage | Pre-determined car value guaranteed before any loss; pay that amount if stolen or totaled regardless of age or mileage | Could save $10,000–$20,000+ at claim time; no depreciation; deductible waived for total loss |
Roadside Assistance | 24/7 help with towing, fuel delivery, battery jump-start, flat tire repair, lockout service | Around $18 per policy term; up to 200 miles towing; choice of tow provider |
OEM Parts Coverage | Guarantees Original Equipment Manufacturer parts for all covered repairs instead of aftermarket parts | Standard with Masterpiece policies; maintains vehicle safety systems; choice of repair shop |
Lock & Key Replacement | Covers replacement of lost, stolen or damaged keys and locks | No deductible; no out-of-pocket expense; includes modern key fobs and transponders |
Pet Injury Coverage | Covers veterinary bills if your pet is injured in a covered auto accident | Up to $2,000 coverage; automatic inclusion; no additional premium required |
Covers rental car costs while your vehicle is being repaired after a covered accident | Up to $15,000 total, no daily limit; worldwide coverage; rent equivalent vehicle class (SUV for SUV) | |
Child Safety Seat Replacement | Replaces child safety seats damaged in any covered loss or accident | Automatic replacement; no deductible applies; safety-focused coverage |
Identity Management Services | Fraud specialist guidance and credit monitoring if you suspect identity theft | Included with all policies; one year credit monitoring; case file development |
Disaster Coverage | Covers relocation costs when threatened by hurricanes, earthquakes or other covered perils | Up to $500 per car; includes fuel, drivers, temporary storage; emergency transportation |
Incidentals Coverage | Covers meals, lodging, and other expenses when stranded 50+ miles from home after covered loss | Up to $1,500 coverage; includes car rentals; emergency accommodation |
Other Chubb Insurance Coverage Options to Consider
Here are other insurance types you can bundle with auto coverage or buy separately:
Who Offers It? | Insurance Products |
|---|---|
Chubb (Directly Offered) | |
Third-Party Partner |
Chubb Auto Insurance Review: Bottom Line
Chubb excels in affordability, customer experience and Coverage, earning strong rankings in our analysis. It ranked seventh overall for full coverage and fifth for minimum coverage.
Compare quotes from multiple insurers, research your coverage needs and choose the right coverage level before purchasing.
Chubb Car Insurance Reviews: FAQ
Here are MoneyGeek’s expert answers to frequently asked questions about Chubb car insurance:
Does Chubb insurance have a good reputation?
Yes, Chubb is a legitimate car insurance company that ranks ninth place in our comprehensive provider rankings. The insurer particularly excels in customer experience, where it earns third place ranking.
Where is Chubb the best car insurance company?
Chubb isn't the best company in any states in our study, but it does come in the top five of two different states.
How much does Chubb car insurance cost on average?
Chubb's average annual cost for adults is $818 for state minimum and $1,776 for full coverage. Annual premiums from Chubb range from $764 to $7,882 for minimum and from $1,496 to $15,020 for full.
Is Chubb known for denying claims?
Customer feedback suggests Chubb maintains strong claim-paying practices with fewer denial complaints compared to other major insurers. Industry reports indicate Chubb's financial strength and reputation support reliable claim settlements, though individual experiences vary by policy terms and circumstances.
Note: This represents limited information based primarily on forum reviews.
Is Chubb a good option for high-risk drivers?
Chubb isn't ideal for high-risk drivers, ranking 14th overall for drivers with a DUI and offering poor affordability for this driver category.
Does Chubb raise car insurance rates over time?
Yes, Chubb raises rates over time due to inflation impacting repair and medical expenses, plus increased claims from distracted driving and severe weather events. Rate adjustments also reflect updated risk assessments for your area, regulatory changes, and personal factors like credit score shifts or age-related risk category changes.
Is Chubb good for young drivers?
Chubb isn't the best choice for young drivers since their expensive premiums place them seventh in affordability rankings.
How We Rated Chubb Car Insurance
MoneyGeek pulled auto insurance rate data from Quadrant Information Services and compared prices from 79 insurers in every U.S. ZIP code.
Standard Driver Profile Used for Analysis
We used a baseline driver profile to ensure consistent rate comparisons. Our standard driver has these characteristics:
- Age: 40 years old, male
- Vehicle: 2012 Toyota Camry LE
- Driving history: Clean record
- Annual mileage: 12,000 miles
- Credit rating: Good
- License status: Valid and active
- Insurance history: Currently covered with no previous claims
We then modified specific variables, including age, driving record, credit score and military status, to determine which insurers offer the best rates for different driver categories. Our minimum coverage rates represent policies meeting state-required minimums. Full coverage includes 100/300/100 liability limits plus comprehensive and collision coverage with $1,000 deductibles.
Company Rating System
Our evaluation process weighted three key factors:
- Cost (60% weight): We compared quotes across multiple driver profiles within each city, measuring how competitively each insurer prices its policies against local competitors.
- Customer satisfaction (30% weight): We analyzed customer feedback from multiple sources, including Google reviews, J.D. Power ratings, AM Best scores and online forums like Reddit, to assess overall service quality and customer experience.
- Coverage variety (10% weight): We evaluated each provider's coverage options, considering the breadth of available policies and any unique benefits or features.
About Mark Fitzpatrick
Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
He writes about economics and insurance, breaking down complex topics so people know what they're buying.
sources
- Apple App Store. "Chubb Ratings and Reviews." Accessed November 3, 2025.
- Google Play. "Chubb - Apps on Google Play." Accessed November 3, 2025.