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Mark Friedlander has over 30 years of experience in financial services and insurance. He is the Director of Corporate Communications at the [Insurance Information Institute (III)](https://www.iii.org/) — a New York-based nonprofit research and education organization focused on providing consumers with a better understanding of insurance — serving as a national insurance industry media spokesperson for broadcast, digital and print outlets. Before joining the III, Friedlander held senior communications roles at Main Street America Insurance, Arthur Andersen LLP and Prudential Financial. His recent contributions and appearances include The Washington Post, The New York Times, Bloomberg, CNN, Fox Weather, the Associated Press, Reuters, National Public Radio (NPR), NBC News, ABC News, CNBC and many more national and regional news outlets. Friedlander holds a bachelor's degree in journalism and public relations from the Ohio State University.

Deb Gordon, the co-founder and CEO of Umbra Health Advocacy, has held executive roles in health insurance and health care technology services. She authored a book titled “The Health Care Consumer’s Manifesto,” based on her research as a senior fellow at Harvard Kennedy School’s Mossavar-Rahmani Center for Business and Government. Her works have been published on JAMA Network Open, Harvard Business Review blog, USA Today and RealClear Politics, among others. Gordon is an Aspen Institute Health Innovators Fellow and an Eisenhower Fellow. She was a 2011 Boston Business Journal 40 Under 40 honoree and a volunteer at MIT’s Delta V start-up accelerator, the Fierce Healthcare Innovation Awards. She earned her bioethics degree from Brown University and her MBA with distinction from Harvard Business School.

Ethan Pew is a Clinical Assistant Professor of Marketing and Director of the Master of Science in Marketing program at the McCombs School of Business at The University of Texas at Austin. He specializes in consumer behavior, financial decision making, and market research. Pew is also a highly respected researcher and consultant in the financial and information technology sectors, offering strategic guidance and data-driven insights to established companies and startups. Additionally, he co-founded MarketingPhdJobs and has published research on examining differences in academic careers for men and women. Pew has held faculty positions at several universities and holds a Ph.D. in Marketing from the University of Colorado Boulder and a Bachelor of Business Administration in Finance from Texas McCombs.

Alvin Yam is a certified financial planner (CFP) with over 15 years of experience working with individuals and corporations. Before founding Paraiba Wealth Management, he was a director at HSBC and a financial consultant at Charles Schwab. Yam is MoneyGeek's expert consultant on wealth management and personal banking. Yam earned his bachelor's degree in political science from the University of California, San Diego, and his Master of Business Administration from Loyola Marymount University.

Ramsey Coulter has worked in the mortgage and credit industry for over 10 years. Currently a mortgage loan originator with CMG Home Loans, he specializes in helping first-time homebuyers navigate the mortgage process. Coulter is also a certified credit counselor at [Coulter Credit LLC](https://coultercredit.com/credit-repair-services/) and has been retained as an expert witness in numerous legal cases concerning credit and mortgage-related matters. His responsibilities as an expert include preparing detailed reports, participating in depositions and crafting rebuttal reports to counter opposing expert witness testimonies. Coulter holds a bachelor of science degree from West Chester University of Pennsylvania.