MoneyGeek’s Take

American Express Personal Loan Lender Review

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ByChristopher Boston
Edited byVictoria Copans
ByChristopher Boston
Edited byVictoria Copans

Updated: December 21, 2023

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American Express stands out as a personal loan lender with quick fund disbursement and no fees for origination, prepayment or late payments. Ideal for existing customers with good credit, it offers loans from $3,500 to $40,000. However, those with poor credit or needing small amounts might find it less suitable.

  • American Express

    • 4.93% to 19.97%APR Range
    • 660Minimum Credit Score
    • $3,500 to $40,000Loan Amount Range
    • 24 to 84 monthsRepayment Terms
    • Same DayTime to Receive Funds

    American Express stands out in the personal loan market with several key features. It offers competitive interest rates, which can lead to substantial savings throughout the loan's term. It also provides flexibility in repayment terms, allowing borrowers to select a duration that fits their financial situation, whether a shorter term for a faster payoff or a longer one for smaller monthly payments.

    Moreover, American Express offers personal loans up to $40,000, a significant benefit for those needing substantial funds. This higher loan limit can cover various needs, from debt consolidation to major purchases, offering more versatility than lower-limit loans. The convenience of a quick and easy online application process for eligible cardholders further makes American Express a compelling choice for comprehensive financial solutions.


    • Competitive interest rates
    • High loan limit up to $40,000
    • Quick, straightforward online application


    • Only available to eligible American Express cardholders
    • May require good to excellent credit score
    • Restrictions on fund usage
    American Express

American Express Features

You'll find a few key features when looking into American Express for a personal loan. You can use its loans for various purposes like paying off debt or making a big purchase. Be aware of any fees and check out its loan terms, including how long you have to pay it back. It's also good to know about American Express' customer service and online tools. Knowing these details helps you decide if American Express is the right choice for your loan needs.

What You Can Use Your Funds For

When you get a personal loan from American Express, knowing how to use the money is useful. Here's what you can do with an American Express personal loan:

  • Home Improvements: You can fix up your house or make upgrades with the loan.

  • Debt Consolidation: Merge different debts into one, potentially with a lower interest rate.

  • Emergency Expenses: Use your personal loan for unexpected costs like health bills or urgent home repairs.

  • Major Purchases: Big buys, like a new car or expensive electronics, are possible with an American Express personal loan.

However, American Express does have some restrictions. It doesn't allow its loans to be used for business purposes, real estate transactions, post-secondary education or to pay off an American Express card. Knowing these limits allows you to ensure the loan fits your needs.

Loan Terms for an American Express Personal Loan

Understanding the terms of your American Express personal loan is important as it helps determine if the loan matches what you need and can afford. Here's a breakdown of the terms:

  • Loan Amounts: From $3,500 to $40,000

  • Repayment Terms: Repayment terms depend on various factors, including your loan amount

  • APR (Annual Percentage Rate): Varies based on your creditworthiness and other factors

The loan amount tells you the minimum and maximum you can borrow so you can plan for big purchases or consolidating debts. Meanwhile, the repayment term affects how long you have to repay the loan, influencing your monthly payments. A shorter term means higher monthly payments, but you'll be debt-free quicker. A longer term means lower monthly payments, but it takes longer to pay off, and you'll pay more in interest over the life of the loan.

The APR is also crucial — it's the cost of borrowing money. A lower APR means you pay less over time. This information helps you make an informed decision that suits your financial situation.

Fees and Discounts for an American Express Personal Loan

When considering a personal loan from American Express, be aware of the fees involved, as they can impact the total cost of your loan. Here's what you need to know about American Express personal loan fees:

  • No Application Fee: American Express does not charge a fee to apply for a loan.

  • No Origination Fee: You won't pay a fee for the processing of your loan.

  • No Prepayment Fee: American Express won't charge you extra if you decide to pay off your loan early.

  • Late Payment Fee: If you miss a payment, there's a $39 fee​​​​​​.

  • Insufficient Funds Fee: Should a payment fail due to lack of funds in your account, there's also a $39 charge​.

By understanding these fees, you can better plan your finances and avoid unexpected costs, ensuring the loan remains manageable for your budget.

American Express Personal Loan Repayment Assistance

When considering a personal loan from American Express, you should also consider the support available if you face financial challenges during repayment. Knowing your options can give you peace of mind and help in tough times.

American Express offers a Financial Relief Program for those struggling with payments. The support includes:

  • Reduced APR and Payments: You'll have lower minimum payments and interest rates while enrolled.

  • Waived Fees: Late payment and annual fees can be waived under this program.

This assistance offers a safety net for borrowers, ensuring that there are options to keep your loan manageable without damaging your credit score in times of financial stress. American Express' approach shows it understands that everyone's financial situation can change.

American Express Customer Service

Good customer support can make a big difference in a personal loan lender, especially if you have questions or have problems with your loan. Here are the ways you can reach out to American Express for assistance with personal loans:

  • Online Chat: You can access its Support & Help Center for a chat by logging into your American Express online account.

  • Phone Support: You can call 1-844-273-1384, available Monday through Friday from 9:00 a.m. to 8:00 p.m. EST.

  • Mail: For general inquiries, you can send it through the mail to American Express P.O. Box 981535 El Paso, TX 79998-1535.

Having these options means you can get help when needed, whether it's a quick question online or a more detailed discussion over the phone. This accessible and responsive customer service is vital for peace of mind, knowing you have support throughout your loan experience.

American Express Personal Loan Online Resources

Choosing a personal loan lender like American Express is also about the extra help it offers. These resources can guide you in making smart financial decisions. American Express provides several useful tools:

  • Educational Resources: Learn about loans, managing money and more to make informed choices.

  • Mobile App: Manage your loan anytime, anywhere, right from your phone.

These resources help you understand and manage your loan to ensure you stay on top of payments and can plan better financially. When picking a lender, it’s important to also think about these extra bits of help they offer.

Qualifying for an American Express Personal Loan

Understanding the eligibility requirements for an American Express personal loan helps you gauge your chances of approval and prepare effectively before applying.

  • Membership Requirement: You must be an American Express Cardmember. This is a primary requirement because American Express mainly extends its personal loan offers to its existing customer base.

  • Credit Score: A good credit score is essential. American Express looks at your credit history to determine your creditworthiness. A higher score usually means a better chance of approval.

  • Income Stability: American Express also considers your income level and stability. It will assess if you have a steady income, ensuring you can manage loan repayments.

  • Debt-to-Income Ratio: Your debt-to-income ratio is key in evaluating your financial health. It compares your monthly debt payments to your gross monthly income. A lower ratio typically indicates a better capacity to take on new debt.

American Express does not allow co-signers or co-applicants for personal loans. This means you must qualify based on your creditworthiness alone. Understanding the eligibility criteria allows you to better prepare for a successful loan application.

Is an American Express Personal Loan Right For You?

Assessing whether American Express is the right lender for you is important — a personal loan affects not just your immediate financial needs but also your long-term financial health. You can decide if American Express aligns with your requirements by considering factors like your credit score, loan amount needs, and comfort with digital platforms.

Who Can Benefit From a Personal Loan From American Express

American Express personal loans might not be the right fit for everyone, but they could be an ideal choice for certain borrowers.

  • Homeowners With Substantial Equity: American Express could be a good fit if you own a home with significant equity. It offers sizable loan amounts, which can be especially useful for large projects like home renovations.

  • Borrowers Seeking Quick Funds: American Express stands out if you need funds fast. It's known for its quick approval and fund disbursement process. Once approved, you could receive your funds swiftly, making it a great option for urgent financial needs.

  • Individuals with Good Credit: Since American Express considers your credit score in the application process, those with good credit are more likely to benefit. A strong credit history not only increases your chances of approval but also potentially secures you more favorable loan terms, like lower interest rates.

  • Technologically Savvy Individuals: If you're comfortable with technology, American Express's online platform is a big plus. Its digital application process is streamlined and user-friendly, ideal for those who prefer managing their finances online.

Whether it's the loan size, the speed of processing, credit score considerations or the ease of online management, understanding these features helps identify if American Express is the right lender for you.

Who Shouldn’t Secure a Personal Loan From American Express

While American Express offers valuable loan options for many, it might not be the best fit for everyone. Certain borrower profiles may find that their financial needs and circumstances don't align well with what American Express provides.

  • Individuals With Poor Credit: American Express typically requires a good credit score for loan approval. If your credit score isn't up to par, you might find it challenging to get approved for a loan with them.

  • Borrowers Seeking Small Loan Amounts: American Express personal loans typically start from a higher minimum amount than other lenders. If you need a smaller loan, this might not be the most suitable option for you.

Understanding the specific aspects of American Express' loan offerings can guide you toward lenders that better align with your financial requirements and circumstances.

How to Apply for an American Express Personal Loan

Understanding the process of securing a personal loan from American Express can significantly benefit borrowers. By knowing each step in advance, you can prepare effectively, avoid common pitfalls and ensure a smoother application experience.

Check Your Pre-Approved Loan Offers

Begin by checking if you have pre-approved loan offers from American Express. You can do this by logging into your American Express account online. This step is important because it gives you an idea of the potential loan terms you're already qualified for, without affecting your credit score.

Review Loan Options and Select One

Once you see your pre-approved offers, review and compare them. Look at the loan amount, interest rate and repayment terms. Understanding these details is crucial as they affect how much you'll pay over the life of the loan and what your monthly payments will be.

Complete the Application Form

After selecting a loan offer, fill out the loan application form. This will require personal and financial information, such as your income and employment details. Be accurate and honest in your application; errors or incorrect information can lead to delays or denial.

Wait for Approval and Receive Funds

After submitting your application, wait for American Express to review it and make a decision. This process can take a few business days. If approved, you'll receive the loan terms for final review. Once you accept the terms, American Express will disburse the funds to your bank account.

Each step in this process is designed to ensure that you get a loan that fits your financial situation and that American Express has all the necessary information to make an informed lending decision.

What to Do If You’re Denied

Having your personal loan application denied by American Express can be discouraging, but it's important to remember that it's not the end of the road. There are steps you can take to understand and possibly overcome this setback.

  • Understand the Reasons for Denial: Understanding why your application was rejected is the first step in addressing any issues. It could be due to a low credit score, high debt-to-income ratio or insufficient income. Knowing the specific reason helps you focus on what needs improvement.

  • Boost Your Financial Profile: Work on enhancing the factors that led to your loan denial. This could involve paying down existing debts to improve your debt-to-income ratio, building a stronger credit history or increasing your income. Improving these aspects can increase your chances of approval in future applications.

  • Look for Alternative Financing Options: Explore other lending sources if American Express isn't an option, including other personal loan providers, credit unions or online lenders. Each lender has different criteria; some may be more lenient than others. You could also consider a secured loan, using an asset like a car or home as collateral.

  • Seek Professional Financial Advice: If you're unsure about how to proceed, consult a financial advisor. They can provide personalized advice based on your financial situation. A professional can guide you in improving your credit score, managing debts, and exploring suitable financing options.

A loan denial is an opportunity to reassess and improve your financial health. By understanding the reasons behind the denial, working on your financial profile, exploring alternative financing and seeking professional advice, you can better prepare for future financial endeavors.

FAQ About American Express as a Personal Loan Lender

We compiled a list of frequently asked questions about American Express personal loans to provide you with clarity and help you make informed decisions about your loan needs.

Does American Express have restrictions on how you can use your funds from a personal loan?
What is the minimum credit score requirement for an American Express personal loan?
How long does American Express take to approve a personal loan?
Does American Express have a mobile app?
Is an American Express personal loan secured or unsecured?
How much can I borrow using an American Express personal loan?
What fees will I encounter with an American Express personal loan?
How does applying for an American Express personal loan affect my credit score?
Does American Express offer an autopay discount for personal loans?
Can you have co-signers on an American Express personal loan?

About Christopher Boston

Christopher Boston headshot

Christopher (Croix) Boston was the Head of Loans content at MoneyGeek, with over five years of experience researching higher education, mortgage and personal loans.

Boston has a bachelor's degree from the Seattle Pacific University. They pride themselves in using their skills and experience to create quality content that helps people save and spend efficiently.

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The content on this page is accurate as of the posting/last updated date; however, some of the rates mentioned may have changed. We recommend visiting the lender's website for the most up-to-date information available.

Editorial Disclosure: Opinions, reviews, analyses and recommendations are the author’s alone and have not been reviewed, endorsed or approved by any bank, lender or other entity. Learn more about our editorial policies and expert editorial team.