Lower HELOC Lender Review

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ByChristopher Boston
Reviewed byLukas Velunta
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ByChristopher Boston
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Reviewed byLukas Velunta
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Updated: November 8, 2023

Advertising & Editorial Disclosure

Lower is a home equity line of credit (HELOC) lender with notable advantages. It offers a streamlined, all-digital application process, a fee-friendly approach and flexibility in fund use. Borrowers who benefit most from Lower include those comfortable with digital applications and homeowners seeking to refinance without additional lender fees. However, residents in some states may not be eligible, and the lack of specific credit score requirements can pose a challenge. For those with strong credit scores and a preference for a seamless online experience, Lower can be an attractive option to access their home's equity.


  • Lower

    Established in 2018, Lower is an online lender headquartered in New Albany, Ohio. It specializes in home equity lines of credit (HELOCs) among other home loan services. Lower has rapidly become a trusted name in the $12 billion annual FinTech industry with a history of satisfied customers, evidenced by 16,000+ five-star reviews.



    Customers appreciate Lower for its straightforward online services, including an app. Once you're a customer, it covers lender fees for any future refinances. However, Lower’s services are unavailable if you're in Alaska, Hawaii, New York, Rhode Island, or Vermont. Despite not having BBB accreditation, Lower still impresses with an A rating from the Better Business Bureau.


    • As low as 8.75%Available APR
    • UndisclosedMinimum Credit Score
    • Up to $500,000Loan Amount
    • 10-year draw period; 20-year repayment periodRepayment Terms
    • UndisclosedTime to Receive Funds

    Lower brings several benefits for those eyeing a HELOC. Firstly, the all-digital experience simplifies the process, making it less daunting to dive into. The user-friendly website and app guide you as you explore home financing or refinancing. Secondly, the "Free Refi for Life" promise is a rare gem, potentially saving you substantial bucks on lender fees for future refinances. And let's not forget the HELOC combo option, a smart way to refinance your mortgage while securing a line of credit. With Lower, you not only get an easily navigable platform but also a path laden with savings and smart financial strategies.

    Pros

    • Online application for convenience
    • Soft credit check for prequalification
    • Free Refi for Life" promise
    • In-depth online tools and resources

    Cons

    • Not available in all states
    • Higher minimum HELOC amount ($15,000)
    • Variable interest rate
    • Undisclosed eligibility criteria
    • No rate-reduction for autopay setup
    Lower

Features of Lower

At Lower, you'll find various features designed to make managing your HELOC straightforward. You can use your funds for numerous purposes, whether it's home renovations or consolidating debts. There's a clear outline of fees, and you'll know the draw and repayment periods upfront, aiding in financial planning. The HELOC combo is a unique offer, while the online features make monitoring and applying for your loan easy. Their customer service team is also ready to assist if you have questions.



What Can You Use Your Funds For?

Some lenders impose restrictions on what you can spend your HELOC funds on. Here are the ways you can use your HELOC funds with Lower:

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Lower's flexible HELOC offerings provide a financial resource and lets you manage life's various demands more effectively. Whether funding home renovations or navigating unexpected expenses, Lower's HELOC can accommodate your financial aspirations.



Fees and Discounts with a Lower HELOC

When choosing a HELOC lender, being clear on the fees involved helps you understand the overall cost of your loan. Different lenders have varying fee structures, so knowing what to expect with Lower is key to making an informed decision. Here's a breakdown of the fees you'll encounter:

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Lower significantly reduces the financial burden on borrowers by not imposing any application, late or maintenance fees. It also doesn't charge prepayment penalties, so you're in a good position if you find the means to pay off your HELOC earlier. However, while some lenders may offer a rate reduction if you sign up for autopay, Lower provides this service but without a discount.



Draw and Repayment Periods

Understanding the draw and repayment periods allows you to manage your HELOC effectively. It helps you plan your payments and maximize your credit line. Lower offers a 10-year draw period, during which you're required to make at least minimum interest-only payments monthly. However, you have the flexibility to also pay down the principal, with no prepayment penalties. This period allows you to reuse the credit line as often as you wish, providing a cushion for financial needs. The interest rate during this time is variable, so it may go up or down. After the draw period, a 20-year repayment period begins, where you'll need to pay both interest and principal.

Lower's structured yet flexible repayment options help you tailor your repayment strategy, either by minimizing interest costs or spreading out payments to suit your financial situation.



Loan Amounts and Interest Rates

Lower has a distinct approach with a minimum HELOC amount of $15,000, which is a bit higher than what some other lenders offer. However, they provide all the funds upfront, a feature you don't commonly see. If you don't need the entire sum initially, you can use what you need and pay interest only on that amount, allowing for more control over your loan. The loan amounts range up to $500,000, with a loan-to-value ratio of up to 95%.

The annual percentage rate (APR) you receive is dependent on various factors like your credit score, the loan amount, and the value of your property. The APR has a floor of 4% and a cap of 18%, offering a clear range of what interest rate to expect. These terms provide a flexible yet structured way to manage your loan.



Refinance with Lower

Opting for a refinance with Lower in the future can be a smart move. They offer a HELOC combo, letting you refinance your mortgage while securing a line of credit, and even enable borrowing up to 95% of your home's value. Once you have a loan with Lower, they waive all lender fees for any future refinances on that property. You'll only pay a 1% origination fee on HELOC transactions initially. Later, if you decide to refinance with Lower, you could dodge closing costs thanks to their "Free Refi for Life" promise. This unique benefit could save you a chunk of change, because typical refinance costs hover between 3% to 6% of the mortgage amount.



Online Features

Lower streamlines your HELOC journey with its all-digital platform. You can easily prequalify, upload documents and sign paperwork right from your phone. Although you can speak to a representative, it's not necessary.

Its website enriches your homebuying experience with a Home Readiness Quiz, insightful tips and handy loan calculators. Making mortgage payments becomes a breeze online, and with the Lower app, you can even set up a HomeFund account for extra convenience. These online tools not only simplify the borrowing process but empower you with resources to make well-informed decisions on your home financing journey.



Customer Service

When embarking on a HELOC journey, having a lender with accessible customer service is key to ensuring a smooth experience. Lower provides various channels to get your concerns addressed:

  • Text: 855-293-1776
  • Product Support: 833-920-2273
  • Call for General Help: 888-509-8301
  • Email: care@lower.com
  • Lower App: Download and get in touch through the app

You can easily reach out to a supportive team, making your HELOC process with Lower more convenient and reassuring.

Lower Eligibility Criteria

Lower doesn't lay out detailed eligibility criteria on their website, which might leave some borrowers in the dark. It mentions that property insurance is a must, and so is flood insurance if your home is in a flood-prone zone. Lower accommodates primary residences, secondary homes and investment properties. However, there's more to HELOC eligibility requirements. Here are other common factors lenders usually consider:

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Each factor helps lenders gauge your repayment capability, making the HELOC a safer bet for both you and them.

Is Lower Right For You?

Choosing the right lender for your HELOC impacts your financial journey. It could save you time, money and ensure a smooth loan process. By considering Lower's offerings, customer service and eligibility requirements, you can make an informed choice that benefits you in the long run.



Who Can Benefit from a HELOC from Lower?

Lower might be a great fit for specific borrower profiles, such as:

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If you align with any of these profiles, check if Lower can benefit your HELOC journey.



Who Shouldn't Secure a HELOC from Lower?

Lower may not be for certain borrower profiles. If you fall into any of these categories, it might be time to consider alternative HELOC providers:

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Recognize when Lower might not meet your specific HELOC requirements. Exploring alternative lenders tailored to your unique needs could lead to a more suitable financial solution.

How To Apply

To prepare you for the journey ahead, we've outlined the steps to secure a HELOC from Lower:

1
Application Initiation

Clicking the “Apply now” button on Lower's website is your first step towards applying for a HELOC. Here, you'll find a simple form to kickstart the process.

2
Detailing Your Property

Enter details about the property you intend to use for the HELOC. This includes its location and perhaps its estimated value, which the lender needs to understand the equity available.

3
Sharing Contact and Financial Info

Share your basic contact information and additional financial details. Speed up this step by having this information ready.

4
Preliminary Credit Assessment

Lower will conduct a soft credit pull to see if you prequalify. It won't impact your credit score and gives you a glimpse of your eligibility.

5
Advanced Processing

If prequalified, a Lower representative will reach out for more information. They will guide you through a hard credit check and request necessary documents like proof of income and other financial documents.

Lower’s process for securing a HELOC is streamlined to ensure a hassle-free experience. Each step is structured, making you well-informed and prepared as you move forward.

What To Do If You’re Denied

Receiving a denial on your Lower HELOC application is not the end of your financial journey. Understanding the reasons behind the denial and taking appropriate steps can turn this setback into an opportunity for improvement. If you find yourself in this situation, here's a closer look at what you can do:

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A denial from Lower doesn't mark the end of your financial aspirations. Instead, it's an opportunity to evaluate, enhance and consider alternative routes to achieve your financial objectives. With determination, detailed action and informed choices, you can continue your journey towards securing the financing you need.

FAQ About Lower as a HELOC Lender

Navigating the world of HELOCs with Lower can raise questions, and we're here to provide you with the answers.

What is the minimum credit score required for a Lower HELOC?
How quickly can I receive funds with Lower?
What states is Lower HELOC available in?
Are there any fees associated with a Lower HELOC?
What can I use a Lower HELOC for?
How can I contact Lower's customer service?

About Christopher Boston


Christopher Boston headshot

Christopher (Croix) Boston was the Head of Loans content at MoneyGeek, with over five years of experience researching higher education, mortgage and personal loans.

Boston has a bachelor's degree from the Seattle Pacific University. They pride themselves in using their skills and experience to create quality content that helps people save and spend efficiently.


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