How Does a Homeowners Insurance Claim Work?


Enter your ZIP code to get started

Shield

Free. Simple. Secure.

Key Takeaways

blueCheck icon

Filing a claim is usually worth it when the damage is significant, covered by your policy and far exceeds your deductible.

blueCheck icon

Submitting detailed documentation — including photos, receipts and contractor estimates — can speed up approval and avoid disputes.

blueCheck icon

Too many claims, especially for minor damage, can raise your premiums or lead to non-renewal of your policy.

Compare Home Insurance Rates

Ensure you're getting the best rate for your home insurance. Compare quotes from the top insurance companies.

Why do we need ZIP code?

How To File a Home Insurance Claim

A successful insurance claim depends on more than just submitting a form. The speed and outcome of your claim often come down to how quickly you act, how well you document the damage and how clearly you communicate with your insurer. Understanding the process helps you stay in control and avoid unnecessary setbacks.

  1. 1

    Contact Your Insurance Company

    Report the damage to your insurer as soon as possible. Have your policy number ready and provide a clear summary of what happened. Early reporting can speed up approval and reduce complications later.

  2. 2

    Document the Damage Thoroughly

    Take detailed photos and videos from multiple angles, including wide shots and close-ups. Clear visual evidence will support your claim and help the adjuster understand the extent of the loss.

  3. 3

    Review Your Insurance Policy

    Look over your policy to confirm what’s covered, what your deductible is and any exclusions. Knowing this in advance helps you set realistic expectations and ask informed questions during the process.

  4. 4

    Submit Your Claim Form

    Fill out your insurer’s claim form completely, including all required documents like photos, receipts or police reports if applicable. Incomplete or inaccurate submissions can slow things down.

  5. 5

    Coordinate the Adjuster’s Visit

    Your insurer will assign an adjuster to inspect the damage. Be available during their visit if possible, and walk them through everything you documented to ensure nothing gets missed.

  6. 6

    Get Repair Estimates From Licensed Contractors

    Request written estimates from licensed professionals for the cost of repairs. Submit these to your insurer — they may use them to help calculate your settlement amount.

  7. 7

    Track All Costs and Keep Receipts

    Save all receipts tied to the damage, including expenses for temporary repairs, hotel stays or meals. These may be reimbursable under your policy’s “loss of use” or “additional living expenses” coverage.

  8. 8

    Review the Settlement Offer

    Once your insurer reviews the claim and the adjuster’s report, you’ll receive a settlement offer. Read it carefully and make sure it reflects your coverage and the actual repair or replacement costs.

  9. 9

    Dispute the Outcome if Needed

    If the offer is too low or something was missed, you can challenge it. Provide additional documentation, request a second review or hire a public adjuster or attorney to help you negotiate.

mglogo icon
DEALING WITH DELAYS FROM YOUR INSURANCE COMPANY

When your homeowners insurance company is delaying your claim, keep thorough records of all communication, noting every conversation and action taken. Stay persistent by regularly following up to keep the process moving forward. If you’re still facing delays, consider filing a complaint with your state’s insurance department or consulting an attorney for guidance.

Home Insurance Claims: What You Need to Know

Filing a homeowners insurance claim means navigating timing, coverage decisions and long-term impacts. A solid understanding of the process can help you act with confidence and avoid costly surprises down the line.

How Long Do You Have to File a Homeowners Insurance Claim?

Filing deadlines vary by insurer and state, but most policies give you anywhere from a few months to a year after the incident. Some insurers have shorter time frames, so it’s crucial to check your specific policy. Reporting the claim as soon as possible helps avoid delays and gives you the best chance at a smooth resolution. When in doubt, contact your insurer right away to confirm the deadline and any required documentation.

When Should You File A Homeowners Claim?

It’s usually worth filing a claim when the damage is covered by your policy and the repair costs clearly exceed your deductible. This often applies to major events like fires, severe storms or theft. A well-timed claim can ease the financial stress of large, unexpected losses — but filing for minor damage may end up costing you more in the long run.

money2 icon
MONEYGEEK EXPERT TIP

One important home insurance claim tip is to avoid filing for minor damage that’s close to or below your deductible. You won’t be reimbursed, but the claim could still raise your premiums. Before filing, consider whether the damage seriously affects your home or finances — if not, it may be better to cover the cost yourself.

Pros and Cons of Filing an Insurance Claim

Filing a homeowners insurance claim can provide crucial financial relief after major damage. But it’s not always the right move — frequent or low-value claims can raise your premiums or even put your coverage at risk. Consider the pros and cons of filing a home insurance claim before you decide.

Pros
Cons

Financial protection: Helps cover large losses from covered events, reducing the financial burden on repairs or replacements.

Potential premium increases: Filing a claim — especially for high-cost or repeated incidents — may raise your future insurance rates.

Restoration of your home: Pays for damage repairs or replacements to bring your home back to its pre-loss condition.

Risk of non-renewal: Multiple claims within a short period can make you appear high-risk, which may lead to non-renewal of your policy.

Guidance from professionals: Insurance adjusters help assess the damage and guide you through the claim process.

Lengthy resolution process: Claims can take time to resolve, particularly for complex damage or disputed settlements.

How Homeowners Insurance Claims Are Disbursed

Once your claim is approved, the payout is issued according to the coverage in your policy and the structure of your repairs. Most insurers disburse funds through either actual cash value (ACV) or replacement cost value (RCV) coverage:

  • Actual cash value (ACV): Pays the depreciated value of your damaged property. This means you’ll receive less than the cost of a brand-new replacement.
  • Replacement cost value (RCV): Pays the full cost to replace damaged items with new ones of similar quality. In many cases, insurers pay the ACV first, then reimburse the remaining amount once you show proof of completed repairs.

Payouts may come as a lump sum or in stages. If your home is mortgaged, the check may be made payable to both you and your lender, meaning you’ll need to coordinate with your mortgage company to access the funds.

How Do Home Insurance Claims Work: Bottom Line

In this page, we broke down how the claims process works — from reporting damage and submitting proof to working with an adjuster and receiving compensation. A clear understanding of your policy and responsibilities helps ensure you get the coverage you're entitled to. Filing a claim can ease financial stress after unexpected damage, but it’s just as important to know when it’s worth filing and when it’s not.

Compare Home Insurance Rates

Ensure you're getting the best rate for your home insurance. Compare quotes from the top insurance companies.

Why do we need ZIP code?

Homeowners Insurance Claim: FAQ

The homeowners insurance claims process can often raise questions, especially when determining the best course of action after an incident. To help clarify some confusion, we answered common questions on how to file a homeowners insurance claim.

How do I file a homeowners insurance claim?

Should you file a homeowners insurance claim every time?

When should you file a homeowners insurance claim?

Will my premium go up if I file a claim?

How long does it take to get paid after a claim?

Is it worth filing a claim for minor damage?

Home Insurance Claims Process: Methodology

Why Trust MoneyGeek?

MoneyGeek analyzed homeowners insurance rates using data from state insurance filings and Quadrant Information Services, a reliable source for real-world pricing. Our analysis focused on identifying insurers that offer strong value through competitive rates, solid coverage and overall reliability.

How We Evaluated Insurance Providers

We reviewed standard and high-value homeowners insurance policies, comparing premiums and coverage features across all 50 states. All pricing data came from Quadrant Information Services to ensure accuracy and consistency.

Sample Homeowner Profile

To standardize comparisons, we used a sample homeowner with these characteristics:

  • Good credit score (769 to 792)
  • Home built in 2000
  • Wood-frame construction with a composite shingle roof

Coverage Levels Used

Unless noted otherwise, quotes reflect the following coverage:

  • $250,000 dwelling
  • $125,000 personal property
  • $200,000 liability
  • $1,000 deductible

We also evaluated premium rates for higher-value policies, using:

  • $1 million dwelling
  • $500,000 personal property
  • $1 million liability

This approach allowed us to identify top insurers for both standard homeowners and those seeking more comprehensive protection.

Filing A Home Insurance Claim: Related Articles

About Mark Fitzpatrick


Mark Fitzpatrick headshot

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.

Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!

Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.


MoneyGeek Address:1325 Howard Ave, Suite 338
Burlingame, CA 94010

MoneyGeek Phone:904-878-4335



Copyright © 2025 MoneyGeek.com. All Rights Reserved