A successful insurance claim depends on more than just submitting a form. The speed and outcome of your claim often come down to how quickly you act, how well you document the damage and how clearly you communicate with your insurer. Understanding the process helps you stay in control and avoid unnecessary setbacks.
How Does a Homeowners Insurance Claim Work?
Filing a homeowners insurance claim involves reporting damage, documenting the loss, working with an adjuster and getting a payout if it's covered.
Find out if you're overpaying for homeowners insurance below.

Updated: May 5, 2025
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Key Takeaways
Filing a claim is usually worth it when the damage is significant, covered by your policy and far exceeds your deductible.
Submitting detailed documentation — including photos, receipts and contractor estimates — can speed up approval and avoid disputes.
Too many claims, especially for minor damage, can raise your premiums or lead to non-renewal of your policy.
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How To File a Home Insurance Claim
- 1
Contact Your Insurance Company
Report the damage to your insurer as soon as possible. Have your policy number ready and provide a clear summary of what happened. Early reporting can speed up approval and reduce complications later.
- 2
Document the Damage Thoroughly
Take detailed photos and videos from multiple angles, including wide shots and close-ups. Clear visual evidence will support your claim and help the adjuster understand the extent of the loss.
- 3
Review Your Insurance Policy
Look over your policy to confirm what’s covered, what your deductible is and any exclusions. Knowing this in advance helps you set realistic expectations and ask informed questions during the process.
- 4
Submit Your Claim Form
Fill out your insurer’s claim form completely, including all required documents like photos, receipts or police reports if applicable. Incomplete or inaccurate submissions can slow things down.
- 5
Coordinate the Adjuster’s Visit
Your insurer will assign an adjuster to inspect the damage. Be available during their visit if possible, and walk them through everything you documented to ensure nothing gets missed.
- 6
Get Repair Estimates From Licensed Contractors
Request written estimates from licensed professionals for the cost of repairs. Submit these to your insurer — they may use them to help calculate your settlement amount.
- 7
Track All Costs and Keep Receipts
Save all receipts tied to the damage, including expenses for temporary repairs, hotel stays or meals. These may be reimbursable under your policy’s “loss of use” or “additional living expenses” coverage.
- 8
Review the Settlement Offer
Once your insurer reviews the claim and the adjuster’s report, you’ll receive a settlement offer. Read it carefully and make sure it reflects your coverage and the actual repair or replacement costs.
- 9
Dispute the Outcome if Needed
If the offer is too low or something was missed, you can challenge it. Provide additional documentation, request a second review or hire a public adjuster or attorney to help you negotiate.
DEALING WITH DELAYS FROM YOUR INSURANCE COMPANY
When your homeowners insurance company is delaying your claim, keep thorough records of all communication, noting every conversation and action taken. Stay persistent by regularly following up to keep the process moving forward. If you’re still facing delays, consider filing a complaint with your state’s insurance department or consulting an attorney for guidance.
Home Insurance Claims: What You Need to Know
Filing a homeowners insurance claim means navigating timing, coverage decisions and long-term impacts. A solid understanding of the process can help you act with confidence and avoid costly surprises down the line.
How Long Do You Have to File a Homeowners Insurance Claim?
Filing deadlines vary by insurer and state, but most policies give you anywhere from a few months to a year after the incident. Some insurers have shorter time frames, so it’s crucial to check your specific policy. Reporting the claim as soon as possible helps avoid delays and gives you the best chance at a smooth resolution. When in doubt, contact your insurer right away to confirm the deadline and any required documentation.
When Should You File A Homeowners Claim?
It’s usually worth filing a claim when the damage is covered by your policy and the repair costs clearly exceed your deductible. This often applies to major events like fires, severe storms or theft. A well-timed claim can ease the financial stress of large, unexpected losses — but filing for minor damage may end up costing you more in the long run.
MONEYGEEK EXPERT TIP
One important home insurance claim tip is to avoid filing for minor damage that’s close to or below your deductible. You won’t be reimbursed, but the claim could still raise your premiums. Before filing, consider whether the damage seriously affects your home or finances — if not, it may be better to cover the cost yourself.
Pros and Cons of Filing an Insurance Claim
Filing a homeowners insurance claim can provide crucial financial relief after major damage. But it’s not always the right move — frequent or low-value claims can raise your premiums or even put your coverage at risk. Consider the pros and cons of filing a home insurance claim before you decide.
Pros | Cons |
---|---|
Financial protection: Helps cover large losses from covered events, reducing the financial burden on repairs or replacements. | Potential premium increases: Filing a claim — especially for high-cost or repeated incidents — may raise your future insurance rates. |
Restoration of your home: Pays for damage repairs or replacements to bring your home back to its pre-loss condition. | Risk of non-renewal: Multiple claims within a short period can make you appear high-risk, which may lead to non-renewal of your policy. |
Guidance from professionals: Insurance adjusters help assess the damage and guide you through the claim process. | Lengthy resolution process: Claims can take time to resolve, particularly for complex damage or disputed settlements. |
How Homeowners Insurance Claims Are Disbursed
Once your claim is approved, the payout is issued according to the coverage in your policy and the structure of your repairs. Most insurers disburse funds through either actual cash value (ACV) or replacement cost value (RCV) coverage:
- Actual cash value (ACV): Pays the depreciated value of your damaged property. This means you’ll receive less than the cost of a brand-new replacement.
- Replacement cost value (RCV): Pays the full cost to replace damaged items with new ones of similar quality. In many cases, insurers pay the ACV first, then reimburse the remaining amount once you show proof of completed repairs.
Payouts may come as a lump sum or in stages. If your home is mortgaged, the check may be made payable to both you and your lender, meaning you’ll need to coordinate with your mortgage company to access the funds.
How Do Home Insurance Claims Work: Bottom Line
In this page, we broke down how the claims process works — from reporting damage and submitting proof to working with an adjuster and receiving compensation. A clear understanding of your policy and responsibilities helps ensure you get the coverage you're entitled to. Filing a claim can ease financial stress after unexpected damage, but it’s just as important to know when it’s worth filing and when it’s not.
Compare Home Insurance Rates
Ensure you're getting the best rate for your home insurance. Compare quotes from the top insurance companies.
Homeowners Insurance Claim: FAQ
The homeowners insurance claims process can often raise questions, especially when determining the best course of action after an incident. To help clarify some confusion, we answered common questions on how to file a homeowners insurance claim.
How do I file a homeowners insurance claim?
Report the damage to your insurer, document everything, and submit the required forms. An adjuster may be assigned to inspect the loss.
Should you file a homeowners insurance claim every time?
It’s not always advisable to file a homeowners insurance claim for every small incident. If the cost of repairs is less than or close to your deductible, it's generally better to pay out of pocket to avoid potential increases in your premiums.
When should you file a homeowners insurance claim?
You should file a homeowners insurance claim when the damage to your home or personal property is significant and covered by your policy, particularly if the repair costs exceed your deductible. Additionally, if the incident poses safety issues or significantly impairs your living situation, such as structural damage from a storm or fire, initiating a claim promptly is crucial.
Will my premium go up if I file a claim?
Possibly. One claim might not raise your rate, but frequent or high-cost claims often lead to higher premiums or even non-renewal.
How long does it take to get paid after a claim?
It depends on your insurer and the complexity of the damage. Simple claims may pay out in days, while major ones can take weeks or longer.
Is it worth filing a claim for minor damage?
Usually not. If costs are close to your deductible, you may end up paying out of pocket — plus risk a future rate increase.
Home Insurance Claims Process: Methodology
Why Trust MoneyGeek?
MoneyGeek analyzed homeowners insurance rates using data from state insurance filings and Quadrant Information Services, a reliable source for real-world pricing. Our analysis focused on identifying insurers that offer strong value through competitive rates, solid coverage and overall reliability.
How We Evaluated Insurance Providers
We reviewed standard and high-value homeowners insurance policies, comparing premiums and coverage features across all 50 states. All pricing data came from Quadrant Information Services to ensure accuracy and consistency.
Sample Homeowner Profile
To standardize comparisons, we used a sample homeowner with these characteristics:
- Good credit score (769 to 792)
- Home built in 2000
- Wood-frame construction with a composite shingle roof
Coverage Levels Used
Unless noted otherwise, quotes reflect the following coverage:
- $250,000 dwelling
- $125,000 personal property
- $200,000 liability
- $1,000 deductible
We also evaluated premium rates for higher-value policies, using:
- $1 million dwelling
- $500,000 personal property
- $1 million liability
This approach allowed us to identify top insurers for both standard homeowners and those seeking more comprehensive protection.
Filing A Home Insurance Claim: Related Articles
About Mark Fitzpatrick

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.