Citi ThankYou Points: Program Guide

Multiple Citi cards offer ThankYou points, and you may redeem them in different ways. However, their value varies based on the redemption method you choose.

Advertising & Editorial DisclosureLast Updated: 11/11/2022
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Last Updated: 11/11/2022

The Citi Rewards+® Card and the Citi Premier® Card are among the more popular Citi cards with ThankYou points. How quickly you earn points depends on the card you select and your spending habits. But the flexibility to redeem your points in many ways makes the Citi ThankYou Rewards program a worthy program to consider. Even so, while you have various options when it comes to using your points, you will often find that transferring them to Citi's airline partners gives you the best value.

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MoneyGeek’s Takeaways

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The number of ThankYou points you earn per dollar varies based on the card you get.

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Your ThankYou points' value varies depending on how you redeem them.

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ThankYou points typically don’t expire. However, there are some exceptions.

Which Credit Cards Earn Citi ThankYou Points?

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Not all Citi cards that are part of the ThankYou Rewards program are advertised as such. For instance, two of its supposed cash back cards actually earn ThankYou points. Plus, for those who wish to avoid paying annual fees, there are multiple no-annual-fee cards from which to choose.

  • Citi Rewards+® Card. The Citi Rewards+® Card charges no annual fees. You earn 20,000 bonus points if you spend $1,500 on purchases in the first three months. This card offers 2X points per dollar on combined spending of $6,000 at supermarkets and gas stations per year. All other purchases earn 1X points per dollar. You may also benefit from its 0% APR offer on purchases and balance transfers for the first 15 months.
  • Citi Premier® Card. The Citi Premier® Card comes with a $95 annual fee. You earn 60,000 bonus points if you spend $4,000 on purchases in the first three months. You get 3X points per dollar at restaurants, gas stations and supermarkets, as well as on flights and hotels. All other purchases come with 1X points per dollar. A $100 hotel savings benefit on a single hotel stay booked through thankyou.com of $500 or more (not including taxes or fees) is also there for the taking once each year.
  • Citi Custom Cash℠ Card. The Citi Custom Cash℠ Card comes with no annual fees. You can earn $200 cash back by spending $750 on purchases in the first three months. You also get 5% cash back on the first $500 you spend in your top eligible spend category every billing cycle. All other purchases earn 1% cash back. This card also comes with an intro 0% APR offer on purchases and balance transfers for the first 15 months.
  • Citi® Double Cash Card. The no-annual-fee Citi® Double Cash Card lets you earn 2% cash back on purchases: 1% when you make a transaction and 1% more when you make your payment. Only, the cash back you earn comes in the form of ThankYou points. This card comes with a 0% APR offer on balance transfers for 18 months.
>>MORE: WHAT IS THE CITI TRIFECTA & IS IT STILL WORTH IT?

How Do You Get the Most Value From Citi ThankYou Points?

Given the different ways you may redeem your Citi ThankYou points, it makes sense to understand how their value varies based on the method you select.

  • Cash rewards. You may redeem your miles as a statement credit, a direct deposit or in the form of a check. The value of Citi ThankYou points in most such cases is one cent per point.
  • Shop With Points. You may use your ThankYou points to make online and in-store purchases with participating merchants. Using your points to make payments via PayPal is an option. In most such cases, one ThankYou point is valued at 0.8 cents.
  • Pay With Points. This method lets you redeem your points to cover recent purchases through Citi Online or the Citi Mobile App. You may also use your points to pay bills using Citi's online bill payment facility. If you choose to redeem your points this way, expect one ThankYou point to be valued at around 0.8 cents.
  • Payment toward mortgage or student loan. You may redeem your points for checks of up to $1,000 to cover your student loan or mortgage payments. In this case, each ThankYou point is typically valued at one cent.
  • Gift cards. Redeeming your points for gift cards from an assortment of popular brands is an option. In this case, one Citi ThankYou point is valued at one cent. However, occasional sales may offer higher values.
  • Charitable donations. Citi partners with several charitable organizations and offers cardholders the option to use their points to donate to a cause they support. In this case, each ThankYou point is usually worth one cent.
  • ThankYou Travel Center. You may use your points to book flights, hotel stays, cruises, car rentals and more through the Citi ThankYou Travel Center. In this case, the value of each ThankYou point stands at roughly one cent.
  • Sharing points. Citi lets you share your points with other ThankYou members. The number of points you transfer is the number of points the recipient receives.
  • Transferring points. Transferring your points to some of Citi's travel partners enables you to maximize their value. While transfers to most partners come at a 1:1 ratio, their worth can vary considerably, as do fuel surcharges and availability of flights. When redeemed for premium cabin flights, high-end hotels and in a few other situations, the value of each ThankYou point can be much higher. Popular transfer partners include Avianca LifeMiles, Singapore Airlines KrisFlyer, Etihad Guest and Virgin Atlantic Flying Club. Citi Prestige and Citi Premier cardholders stand to get even better value than others through JetBlue TrueBlue, Wyndham Rewards and Choice Privileges.
>>MORE: CITI THANKYOU REWARDS TRANSFER PARTNERS
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While you'll get extreme value in some situations, the best redemption is the one you make. Even if you don't get the highest value, if you are able to book a “free” vacation using your miles and points to a destination that you've always wanted to visit, that's a huge win. — Lee Huffman, credit card expert at BaldThoughts.com

Are Citi ThankYou Points Any Good?

What makes the ThankYou Rewards program particularly worthy of attention is you get to earn reward points by spending on your credit card as well as through your eligible Citi checking account. Being able to transfer your points to various airline and hotel loyalty programs is a definite plus. Even so, bear in mind that transferring to some loyalty programs offers better value than transferring to others. People who don't want to redeem their points for travel rewards have several alternatives to choose from, and a few offer a value of one cent per point.

One drawback with the program's list of transfer partners is that JetBlue Airlines is the only major U.S. airline. However, you can transfer to all three major airline alliances, which enables cardholders to book flights with major domestic airlines like American, Delta and United.

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One way to use your points is through the ThankYou Travel Center. You may use this platform to book flight tickets, hotel stays, car rentals, cruises and experiences. When redeemed through the Travel Center, the value of each point stands at one cent. Redeeming your points for gift cards also comes with a value of one cent per point.

How to Redeem Citi ThankYou Points

You may redeem ThankYou points online or by calling the ThankYou Service Center at 1-800-842-6596. Bear in mind that you may redeem your points through some methods only by calling the ThankYou Service Center. These include using your points to make payments toward a mortgage or a student loan. The process of redeeming your points through the ThankYou.com website is fairly straightforward.

1

Log in to your ThankYou Rewards program account.

2

On the homepage, select your desired category.

3

Use the search tool to find specific rewards within a category.

4

Use point ranges to filter your search.

5

Add the reward you choose to your cart.

6

Go to the cart and place your order.

To transfer your ThankYou points to a travel partner, you’ll need to go through the ThankYou Rewards platform. Bear in mind that you must transfer at least 1,000 points. You may transfer any number up to a maximum of 500,000 (in increments of 1,000) unless specified otherwise.

To use your ThankYou points with PayPal, you need to link your ThankYou account with your PayPal wallet first. To shop via Amazon.com, you need to select your Citi card as the payment method while checking out. If you haven't linked your card already, you'll need to do so first. Then, you may use your points to pay for your order.

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Compare the worth of your ThankYou points through different redemption methods (and travel partners) before you decide which one works best for you.

FAQs About Citi ThankYou Points

Go through answers to other commonly asked questions about ThankYou from Citibank to determine if you might benefit from this rewards program.

Next Steps

Now that you know how the Citi rewards program works and how much Citi ThankYou points are worth, determine if you might manage to use it to your benefit. If so, look for a Citi card with ThankYou points based on factors such as bonus categories, welcome offers, annual fees and added benefits.

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About the Author


Rajiv Baniwal has been writing about different financial topics for over 15 years. Meticulous in his research, he makes sure he provides accurate and up-to-date information. His areas of expertise include mortgages, personal loans, credit cards, insurance and international money transfers.


*Rates, fees or bonuses may vary or include specific stipulations. The content on this page is accurate as of the posting/last updated date; however, some of the offers mentioned may have expired. We recommend visiting the card issuer’s website for the most up-to-date information available.
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